MILK TEA BUSINESS

Primary Activities
◦ Firm Infrastructure
Departments like finance, planning, IT and legal.

◦ Human Resources
All processes and systems concerning your business, is that the process of employing people.

◦ Technology Development
Any budget that’s been allocated to innovative activities like developing and enhancing new and existing products and
services.

◦ Procurement
Any materials or input that allow a corporation to undertake its primary activities, consumables and infrastructure.
Support Activities
◦ Inbound Logistics
Receiving, storing and distributing products, goods and services. This activity takes under consideration practical processes like
storage, deliveries, stock and transport needs and costs.

◦ Operations
Anything that falls under the banner of machinery costs, product assembly and packaging.

◦ Outbound Logistics
Include activities to distribute a final product to a consumer.

◦ Marketing and Sales

Promoting, advertising, sales and marketing. Any activity that involves boosting awareness of your product or service and
building valuable customer relationships to extend trust and shut deals.
◦ Service
From customer support to your finance team, anything that's required to take care of the standard and value of your product
during and after a purchase .