Professional Documents
Culture Documents
Compliance
Compliance
Source: PWC
4 main challenges in Compliance risk
management
Challenge Solution
Client or security certification audits are quite time- Switch to a centralized compliance management
consuming to complete. system
Handling complaints and resolving disputes requires Automating the complaint workflow process can
careful and skillful management. reduce the time spent on dispute resolution.
The process of compliance training is ongoing and Create online training modules into a SaaS-based
requires continuous effort. compliance management solution to make them
accessible to agents.
Updating and managing policies and procedures Switch to a centralized compliance management
demands considerable labor and attention. system