ISO 14001

2015 1

4 Context of the Organization

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 ISO 14001
2015 2

4.1 Understanding the Organization and its Context

• Organization shall determine external and internal issues

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 ISO 14001
2015 3

Examples: External Issues Examples: Internal Issues

• Political • Organizational governance and structure
• Economic • Legal compliance
• Financial
• Policies, objectives and strategies
• Competition
• Capacity and capability
• Supply chain management
• Information systems
• Social

• Cultural

• Market and public demand

• Technological

• Legislative

• Natural

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 ISO 14001
2015 8

4.2 Understanding the Needs and Expectations of Interested Parties

• Organization shall determine:
o Interested parties that are relevant to the EMS .
o (Example: Customers, communities, suppliers, regulators, non-governmental
organizations, owners / shareholders / investors, bankers, unions / employees,
society, neighbours, etc....)

o Relevant needs and expectations (i.e. requirements) of interested parties.

o Which of these needs and expectations become its compliance obligations.

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 ISO 14001
2015 9

4 Examples
Context of theofOrganization
interested parties and their needs and expectations

4.2 Understanding
Relationship the Needs
Examples and Expectations
of interested of Interested
Examples of needs andParties
expectations
parties
By responsibility Investors
Expect the organization to manage its risks and
opportunities that can affect an investment
By influence
Non-governmental Need the organization’s cooperation to achieve the
organizations (NGO) NGO’s environmental goals
By proximity Neighbours, Expect socially acceptable performance, honesty
Community and integrity
By dependency Employees Expect to work in a safe and healthy environment

By representation Need collaboration on environmental issues

Industry membership
organization
By authority Expect demonstration of legal compliance
Regulatory or statutory
agencies

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 ISO 14001
2015 10

4.3 Determining the Scope of the EMS

 Organization shall determine the Boundaries and Applicability of the EMS.
 Considerations for determining Scope: n
io
o External and Internal Issues, at
n m
tai for
n
ai d I n
o Compliance obligations,
o Organizational units, functions, and physical boundaries. M te
en
um
o Activities, products and services.
o c
o Authority and ability to exercise control and influence. D
 Scope shall be maintained as documented information.
 Scope shall be available to interested parties.

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 ISO 14001
2015 11

4.4 Environmental Management System

 When establishing EMS include
 Processes needed and
 Their interactions.

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ISO 14001
2015 12

December 31, 2023

ISO 14001
2015 13

December 31, 2023