IJP Presentation

By Atul Kumar
 Introduction

• I started my career with Hays as an Associate

in November 2018 and was promoted to
Senior Associate in December 2019.
• My job profile as an associate was to deal
with candidates queries through email and as
a senior associate my responsibility
increased as I was also a process senior.
Training new employees, resolving team
queries, creating SOPs and templates.
 Process Snapshot: A Quick Glance

• CCT works on candidates work life cycle from

creating to closing their placements.
• Candidates main point of contact at Hays once
assignment has started.
• Once they start working it is our responsibility to
resolve their queries timely over phone and email.
• Aim to build trusting, friendly yet professional
relationships with candidates
• Ensure that candidates queries get resolved under
SLAs
 Contributions to the Process

• Trained 8 employees in the process.

• LSEG new client’s candidate profile
creation project was completed ahead of
the deadline, April 2023.
• I have full knowledge of admin team and
a fair knowledge of Vacancy
management team.
• Making MOM, SOPs and templates.
• Leading team in the absence of
manager.
 Achievements

• Awarded as Employee of the year for year

2021-2022.
• Awarded recognition award and received
four shining stars to date.
• My greatest accomplishment is when
candidates and clients like and appreciate
my work.
Dream Team: The 30-60-90
Days Plan
 First 30 Days - Assessment

• The focus of the first 30 days will be on

absorbing, learning and assessing as much as
possible about the team.
• Spend time understanding the team's existing
strategy and past successes.
• Understand their dynamics and recognize their
strengths and weaknesses.
• Setting SMART (Specific, Measurable,
Achievable, Relevant, Time-bound) goals for the
team's improvement.
 Next 60 Days - Building
• At this stage, I should be able to share my ideas
freely, including trainings or skill-building
initiatives.
• Identify specific skills or competencies that I
plan to enhance during this phase.
• Emphasize how improved skills contribute to the
team's overall success.
• Develop plans to foster a culture of open
communication and collaboration
• Actively organize team bonding events, such as
'Fun Fridays,' to increase team cohesion.
 The Final 90 Days: Reflect, Adapt, and Thrive
• This will be the time to reflect on overall
performance and make any necessary
change to improve and move forward.
• Identify common challenges the team might
face and strategies for addressing these
challenges. Examples: resistance to change,
communication issues, or skill gaps.
• Emphasize the importance of open
communication and feedback. Encourage
team members to voice their thoughts,
concerns, and ideas.
• Assessing the team's current strengths and
weaknesses, which might include team
meetings, one-on-one discussions and
strategies for motivation and recognition.
TOWS Analysis
 TOWS Analysis
TOWS analysis is a process that focusing on strategic planning and action. It involves combining internal
and external factors in a matrix format to develop specific strategies. TOWS stands for Threats,
Opportunities, Weaknesses, and Strengths.
Threats and Opportunities: In TOWS analysis, external factors (threats and opportunities) are considered
in combination with internal factors (strengths and weaknesses). This creates four quadrants in the matrix:
• SO (Strengths-Opportunities): Strategies that leverage strengths to exploit opportunities.
• ST (Strengths-Threats): Strategies that use strengths to mitigate or counteract threats.
• WO (Weaknesses-Opportunities): Strategies that address weaknesses to take advantage of
opportunities.
• WT (Weaknesses-Threats): Strategies that minimize weaknesses and defend against threats.
Strategic Planning: TOWS analysis goes beyond simply identifying factors; it guides the development of
specific strategies that align with the organization's strengths and weaknesses and take into account
external opportunities and threats.
 TOWS Matrix

Internal Factors
Strengths (S) Weaknesses (W)
External Factors

Opportunities (O) Strengths/Opportunities (SO) Weaknesses/Opportunities (WO)

Threats (T) Strengths/Threats (ST) Weaknesses/Threats (WT)

THANK YOU