eye-hand coordination, reaction time • Fitness: strength, stamina MEASURING PERSONALITY • Projective tests: Test which use ambiguous stimuli to measure personality. • Objective tests: Inventories or questionnaires used to measure personality. These are scored by an objective key so there is no room for interpretation to answers PERSONALITY • A relatively stable • And unique • Pattern of behavior, thoughts & emotions • Shown by an individual THE BIG FIVE PERSONALITY TRAITS • Conscientiousness • Organized, self- disciplined, responsible • Disorganized, undisciplined, irresponsible BIG FIVE CONT’D • Extroversion - introversion • Sociable, talkative, active • Sober, quiet, reserved BIG FIVE CONT’D • Agreeableness • Good-natured, gentle, cooperative, forgiving • Cantankerous, irritable, uncooperative BIG FIVE CON’T • Emotional stability • Calm. enthusiastic, secure • Anxious, depressed, angry, insecure BIG FIVE CON’T. • Openness to experience • Imaginative, creative, sensitive • Insensitive, narrow, unimaginative Other Selection Tests • Interest & preference inventories • Work simulations • Graphology • Integrity tests • Propensity for violence • Drug screening • Fitness for work Interview Problems • Reliability & validity • Perceptual errors – Similarity – Contrast – Overweighing negative information – First impression – Non verbal behavior – Selective listening & faulty memory Making Interviews Effective • Provide interviewer with detailed information about the job from job analysis • Train interviewers • Use structured interviews • Standardize interviewer evaluation forms • Take notes Managerial Selection • Assessment Center: process which uses content valid work samples of the managerial job • Tasks:leaderless discussion group, in-basket tests, business games, and interviews • Assessment centers predict short and long term success in management positions. They are valid across gender and race. The problem is the cost of using assessment centers Issues in Selection • Evaluating techniques: Validity, Utility, Legality • Selection decisions: Number of applicant, reliability of selectors, criteria for success • Selection and the bottom line: Productivity, supervision, absenteeism, turnover, accidents, negligent hiring Backwards & Forwards • Summing up: We continued our look at selection devices: physical ability tests, personality test, work simulations, integrity tests, drug screening, fitness to work, and interviews. The assessment center for managerial selection was explored and finally some issues in selection were discussed. • Looking ahead: Next time we turn to the topic of training in the workplace.