Professional Documents
Culture Documents
Management Toolkit
Frameworks, Best Practices & Templates
created by ex-McKinsey, Deloitte & BCG
Management Consultants
1
Introduction
Aurelien Domont
Management Consultant
Domont Consulting Managing Director
2
Context
Human Resources and Talent Management have never been more important
In a new era post covid where the war for talent is fierce, Human Resources and Talent Management have never been
more important to attract, develop and retain top talent.
According to a recent McKinsey survey, superior talent is up to 8 times more productive than average talent. In other
words, the relationship between quality of talent and business performance is dramatic.
3
Problem
The HR function is often barely contributing to organizational performance
Over the past 10 years, our team of ex-McKinsey, Deloitte & BCG Management Consultants have noticed that, in many
companies, the HR function was barely contributing to organizational performance.
According to the survey “War for talent” conducted by McKinsey, a whopping 82 percent of companies don’t believe they
recruit highly talented people. For companies that do, only 7 percent think they can keep their talented people. More
alarmingly, only 23 percent of managers and senior executives active on talent-related topics believe their current
acquisition and retention strategies will work.
…recruit highly …know who are high …retain high …develop people …quickly remove low
talented people and low performers performers quickly and effectively performers
18% 14% 7% 3% 3%
4
Our solution
Our ex-McKinsey, Deloitte and BCG Management Consultants decided to create an HR and
Talent Management Toolkit that will help you attract, develop and retain top talent
Advice from
tier-1
Tools
Management What’s
Consultants
inside our
Toolkit?
Real-life Templates
Examples
Video Training
Step-by-step
Tutorials
5
Objectives
The HR and Talent Management Toolkit includes frameworks, tools, templates, tutorials, real-life
examples, video training and best practices to help you:
• Define and Implement your HR and Talent Management Strategy: (1) Summary of the Corporate and Business
Strategy, (2) HR and Talent Management Capability Maturity Model, (3) Current State And Target State, (4) HR and
Talent Management Mission, Vision & Values, (5) Strategic Objectives & KPIs to Reach our Vision, (6) Team & Budget,
(7) Guiding Principles
• Define the 10 Pillars required to reach your HR and Talent Management Strategic Objectives: (1) Capability
Management, (2) Structure & Governance, (3) Culture, (4) Competency Management, (5) Recruitment, (6) Talent
Development, (7) Mentoring, (8) Performance & Succession Management, (9) Reward and Recognition, (10)
Reassignment & Termination
• List your Potential Initiatives for each pillar
• Create your Business Cases and Financial Models to Assess your List of Potential Initiatives
• Prioritize, Plan and Implement your Projects: (1) Project Prioritization, (2) Business Roadmap, (3) Governance, (4)
Dashboards, (5) Project Implementation: Agile Methodology, Design Thinking and Traditional Methodology, (6)
Continuous Improvement (7) Post Projects Evaluation and Lessons Learnt, (8) Post Strategy Evaluation and Lessons
Learnt
• Manage Change & Internal Communication: (1) Change Management Strategy, (2) Change Management Plans, (3)
Implementation, Tracking And Progress Management, (4) Effective Communication
6
Human Resources and Talent Management Toolkit - Structure
The Toolkit includes a 6-phase approach that we have built and refined over the past 20 years through constant trial and error. The good news is that you don’t
have to waste your time, energy and money going through that lengthy trial-and-error process yourself. You can simply leverage our work and customize it based
on the specificities of your organization.
You can use our deliverables directly for your own purposes. You’ll simply need to insert your logo and
adjust the slides based on the specificities of your organization.
Please note that our deliverables also include many slides with best practices, tutorials and real-life
examples to help you make the necessary adjustments based on the specificities of your organization.
These slides have an orange rectangle in the top-right corner. You may decide to delete these slides as
they are mainly there to help you fill in the rest of the deliverable. Before you do this, copy and paste this
document so you always have the original version in case you need it.
8
In the next slides, you’ll see a small preview of the Toolkit
Level 1 - Initial Level 2 - Managed Level 3 - Defined Level 4 - Predictable Level 5 - Optimized
This level describes a poorly- An organization at this level Workforce practices are Organizations at this level The HR team at this stage has
aligned function and has has informal policies for consistent, documented, and have achieved the dynamics long-term and short-term
characteristics of non- workforce and HR function linked to the strategic of reform, transform, and strategies cascaded from the
documented strategies as well and starts focusing on objectives of the organization. perform. organization’s strategy.
as a reliance on manual developing the skill sets of the
documents and excel sheets. workforce. Workforce competencies HR-managed practices are They are now equipped to
development gets priority and now stable and employee create world-class employee
Talent shortage, low It is also at an early stage of workforce performance is engagement levels are high experiences.
motivation, poor workforce realization that they should aligned to key business enough to motivate them to
performance, and rare have properly documented activities. perform well. Continuous improvement,
instances of training and processes with guiding creativity, innovation, and
development are usual principles, deploying trained Overall, HR practices are now There is a quantitative thereby, competitive niche are
attributes in an organization at HR people to carry out HR mature enough to give measurement of performance the characteristics at this
this maturity level. processes. organizations competitive that helps in the prediction of stage.
advantages. capability for performing work.
Work overload, workplace Organizations at this level
distraction, poor Learning and development are have many HR processes that
communication, and poor at their peak, triggering can be considered at the
morale are a few improvements and benchmark level.
characteristics of this level. breakthroughs.
11
HR and talent management capability maturity assessment
Target state
Current state Target state
Level 1 - Initial Level 2 - Managed Level 3 - Defined Level 4 - Predictable Level 5 - Optimized
This level describes a poorly- An organization at this level Workforce practices are Organizations at this level The HR team at this stage has
aligned function and has has informal policies for consistent, documented, and have achieved the dynamics long-term and short-term
characteristics of non- workforce and HR function linked to the strategic of reform, transform, and strategies cascaded from the
documented strategies as well and starts focusing on objectives of the organization. perform. organization’s strategy.
as a reliance on manual developing the skill sets of the
documents and excel sheets. workforce. Workforce competencies HR-managed practices are They are now equipped to
development gets priority and now stable and employee create world-class employee
Talent shortage, low It is also at an early stage of workforce performance is engagement levels are high experiences.
motivation, poor workforce realization that they should aligned to key business enough to motivate them to
performance, and rare have properly documented activities. perform well. Continuous improvement,
instances of training and processes with guiding creativity, innovation, and
development are usual principles, deploying trained Overall, HR practices are now There is a quantitative thereby, competitive niche are
attributes in an organization at HR people to carry out HR mature enough to give measurement of performance the characteristics at this
this maturity level. processes. organizations competitive that helps in the prediction of stage.
advantages. capability for performing work.
Work overload, workplace Organizations at this level
distraction, poor Learning and development are have many HR processes that
communication, and poor at their peak, triggering can be considered at the
morale are a few improvements and benchmark level.
characteristics of this level. breakthroughs.
12
Tutorial
Level 1 - Initial Level 2 - Managed Level 3 - Defined Level 4 - Predictable Level 5 - Optimized
This level describes a poorly- An organization at this level Workforce practices are Organizations at this level The HR team at this stage has
aligned function and has has informal policies for consistent, documented, and have achieved the dynamics long-term and short-term
characteristics of non- workforce and HR function linked to the strategic of reform, transform, and strategies cascaded from the
documented strategies as well and starts focusing on objectives of the organization. perform. organization’s strategy.
as a reliance on manual Workshops, interviews and surveys
developing the skill sets of the will help you Your target state does not have to always be the level
documents and excel sheets. assess the current state and target state
workforce. of your competencies
Workforce HR-managed practices
5. Your target stateare They
will depend onare
yournow equipped
current stateto
organization. development gets priority and now stable
and howandcritical
employee create
HR and talent world-class
management is employee
for
Talent shortage, low It is also at an early stage of workforce performance is engagement levels are high
your organization. experiences.
motivation, poor workforce realization that they should aligned to key business enough to motivate them to
performance, and rare have properly documented activities. perform well. Continuous improvement,
instances of training and processes with guiding creativity, innovation, and
development are usual principles, deploying trained Overall, HR practices are now There is a quantitative thereby, competitive niche are
attributes in an organization at HR people to carry out HR mature enough to give measurement of performance the characteristics at this
this maturity level. processes. organizations competitive that helps in the prediction of stage.
advantages. capability for performing work.
Work overload, workplace Organizations at this level
distraction, poor Learning and development are have many HR processes that
communication, and poor at their peak, triggering can be considered at the
morale are a few improvements and benchmark level.
characteristics of this level. breakthroughs.
13
Table of Contents
HR and Talent Management Strategy
HR and Talent
Summary of the HR and Talent Strategic Objectives &
Management Current State And
Corporate and Management Mission, KPIs to Reach our Team & Budget Guiding Principles
Capability Maturity Target State
Business Strategy Vision & Values Vision
Model
CEO
15
Potential Structure Options
We are considering 6 types of organizational structures for our target state
Battery North
Cars Solar Roofs Asia Europe
Storage America
Strategy Production Marketing Sales
Strategy Strategy Strategy Strategy Strategy Strategy
Product Product Product Product Product Product
Marketing Marketing Marketing Marketing Marketing Marketing
Sales Sales Sales Sales Sales Sales
16
Potential Structure Options
Zooming in on the Functional Structure
17
Potential Structure Options
Zooming in on the Product-based Structure
18
Potential Structure Options
Zooming in on the Geographic-based Structure
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Table of Contents
HR and Talent Management Strategy
HR and Talent
Summary of the HR and Talent Strategic Objectives &
Management Current State And
Corporate and Management Mission, KPIs to Reach our Team & Budget Guiding Principles
Capability Maturity Target State
Business Strategy Vision & Values Vision
Model
Competency map
21
We identified 5 [insert your own number] skill gaps that we will have to fill
in
Then we asked our managers to identify people who can fill those gaps now, or talented individuals who can be developed to fill these gaps
in the future.
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Table of Contents
HR and Talent Management Strategy
HR and Talent
Summary of the HR and Talent Strategic Objectives &
Management Current State And
Corporate and Management Mission, KPIs to Reach our Team & Budget Guiding Principles
Capability Maturity Target State
Business Strategy Vision & Values Vision
Model
24
Table of Contents
HR and Talent Management Strategy
HR and Talent
Summary of the HR and Talent Strategic Objectives &
Management Current State And
Corporate and Management Mission, KPIs to Reach our Team & Budget Guiding Principles
Capability Maturity Target State
Business Strategy Vision & Values Vision
Model
Strategic Yes No
$16.3M
Ease of
Value
Low Medium High implementation Difficult Intermediate Easy
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Overview
The Excel document “Financial Model” includes 1 inputs sheet, 5 calculation sheets and
2 Outputs sheets
Project Costs
Cost Savings
WACC
27
Timeframe
Description
The most common timeframe to estimate the financial performance of a project is 5 years. Year 0 is the present day. Year 1 represents the first 12
months. Year 2 represents the period between 12 months and 24 months, etc.
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Table of Contents
HR and Talent Management Strategy
HR and Talent
Summary of the HR and Talent Strategic Objectives &
Management Current State And
Corporate and Management Mission, KPIs to Reach our Team & Budget Guiding Principles
Capability Maturity Target State
Business Strategy Vision & Values Vision
Model
• Insert name of the Change • Insert name of the Change • Insert name of the Change
Extreme
Complexity of the Change
• Insert name of the Change • Insert name of the Change • Insert name of the Change
High
Medium
Moderate
Low
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The Executive Summary is a very important section, especially when you
present during an executive committee, where you will probably not have Tutorial
time to go through all the slides
Executive Summary Caption:
Low
Impact
Moderate
Impact
Medium
Impact
High
Impact
Extreme
Impact
• Insert name of the Change • Insert name of the Change • Insert name of the Change
Extreme
Complexity of the Change
• Insert name of the Change • Insert name of the Change • Insert name of the Change
High
Medium
Moderate
Low
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Executive Summary
Structure and size of the Change Management Team
Insert Name
Senior Change
Manager
Insert Name Insert Name Insert Name Insert Name Insert Name Insert Name
Junior Change Junior Change Junior Change Junior Change Junior Change Junior Change
Manager Manager Manager Manager Manager Manager
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Executive Summary - Change Lean Canvas
Change Enter the name of the Business Enter Business owner Change Enter Change manager Submit Enter Change Canvas
Name change Owner name manager name Date version & submit date
Describe the change that is Why did we decide to do this Who will be impacted by this What will we do to prepare
happening change? change? impacted stakeholders?
Insert what the employee, customer or user Describe the rational behind the decision to do Insert the different stakeholder groups Insert what we will do to ensure proper
used to be able to do this change impacted by this change adoption of the change (i.e. communication,
training, pilot group,…)
Insert what the employee, customer or user
will be able to do with this new change
When will they be impacted by What are the business outcomes What are the business outcomes What are the next steps?
this change? we want to reach? we are reaching?
Insert date Insert the business outcomes we want to When available, insert the business outcomes Include the next steps if any
reach and their source
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Structure of the Toolkit
The Toolkit includes many Powerpoint slides, Excel sheets and Video training organized in multiple folders
that you can download on your device immediately after your purchase.
20 Excel sheets*
*Please note that the number of Powerpoint slides and Excel sheets listed is the number of unique slides and sheets. For example, a Powerpoint slide
that has been duplicated to facilitate our clients’ understanding only counts for one slide
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