of the bar. He must make sure that everything goes smoothly during the operation of the bar. • He would make sure that guests are happy and satisfied by making sure that guest’s expectations are met or even exceeded. Bar Captain/Supervisor
• In charge of monitoring the staff
and the operation. • He is tasked by the manager to make sure that the operation of the bar goes smoothly. • He makes sure that the staff is doing their tasks efficiently by monitoring and coaching them at the same time. Bartender • In charge of preparing and pouring/serving the drinks of the guests. • During the operation, no one can prepare and serve the drinks of the guests, only the bartender does. Bar Back
• They are also known as the Bar
Helper. Assists the bartender in the maintenance of cleanliness and the preparations in the bar. Bar Server
• In charge of serving the drinks
and foods of table guests. They must be knowledgeable of the beverages that they serve from the bar. Bar Receptionist
• In charge of receiving and
entertaining the guests. Sommelier • Also known as the Wine Steward. They oversee suggesting, selling, and serving the wines to the guests. • Wine server and Sommelier are different in terms of expertise about wines. A wine server is just knowledgeable about the wines being served in the bar or restaurant. • A sommelier is an expert of wines not only those being served in the bar or restaurant but wines in general. QUALITIES OF A GOOD BARTENDER
• Great personality, easy going person, a • Able to work under pressure
people person • Attentive • Knowledge of liquors, cocktails, wines, • Cleanliness/good grooming and beers • Good judgement • Knowledge on preparing and serving beverages • Service-oriented
• Team player • Honest
• Physically fit Bartender’s Responsibilities
• Check Identification of the Guest
• Never Serve Alcoholic Beverages to Minors • Do not serve Intoxicated Guests • Slowing Down Someone’s Drinking • Refuse Service to Intoxicated Guests • Prevent Intoxication