You are on page 1of 4

Pizza Inc.

Case Study

Marjorie S. Ampong
Introduction
Pizza Inc. , a pizza take out and
delivery chain, is experiencing
decreasing revenues and is steadily
losing market share despite
favorable market testing of its
products/recipes.
Identify and list the key processes
used by Pizza Inc.

1. Receiving the order


2. Making a pizza
3. Delivery of pizza
4. Collection of payment
5. Payment for employee
Determine and prioritize each of these key
processes based on the level of inherent risk.

You might also like