RAPID

ANTIGEN
TESTING AND
CONTACLESS
SERVICES
 RAPID ANTIGEN TESTING

QUICK AND SHOWS EARLY RESULTS OF THE

VIRUS COVID-19 RAPID ANTIGEN TESTING
DETECTS COVID-19 VIRUS EARLY, EVEN BEFORE
SYMPTOMS APPEAR. RAPID ANTIGEN TESTS
PROVIDE QUICK RESULTS, HELPING TO REDUCE
VIRUS SPREAD AND PREVENT OUTBREAKS.
TESTING INVOLVES TAKING A SALIVA OR NASAL
SWAB AND PLACING IT IN A CHEMICAL
SOLUTION, WITH RESULTS AVAILABLE IN 10-20
MINUTES.
 CONTACTLESS SERVICES

FAST AND EASY TRANSACTION FOR

THE BUSINESS ALLOWS NON-
PHYSICAL CONTACT FOR THE STAFF
AND CUSTOMER USING ONLINE
PLATFORMS SUCH AS G-CASH AND
APPLE PAY
THE SERVICE NSW APP HAS A COVID SAFE CHECK-
IN FEATURE THAT USES A CONTACTLESS QR CODE
TO RECORD VISITS TO BUSINESSES AND HELP
WITH CONTACT TRACING. THE FEATURE HELPS
BUSINESSES IN NSW REMAIN COVID SAFE AND
COMPLY WITH THE COLLECTION OF CUSTOMER
CONTACT DETAILS FOR CONTACT TRACING
PURPOSES. FOR CUSTOMERS WITHOUT
SMARTPHONES, THE COVID-19 CHECK-IN CARD
PROVIDES A SECURE, UNIQUE QR CODE WITH
REGISTERED CONTACT DETAILS FOR QUICK AND
EASY CHECK-IN.
 STRATEGIES THAT ENSURES THE
EFFECTIVENESS OF THE PROGRAM (RAT).
CONTACTLESS SERVICE
COMMUNICATE TO THE STAFF
TASKS GIVING
ASK FOR OPINIONS
TAKE ACTIONS
EVALUATING/EVALUATION
MONITORING AND DOCUMENTING
 RESPONSIBLE
STAKEHOLDERS
STAFF
CUSTOMER
EMPLOYEES
SUPPLIERS
 RESPONSIBLE STAKEHOLDERS
A STAKEHOLDER IS AN INDIVIDUAL OR GROUP THAT HAS AN
INTEREST IN AN ENTERPRISE OR PART OF ITS BUSINESS AND IS
INFLUENCED BY, OR CAN INFLUENCE, AN ORGANIZATION. THE
MOST IMPORTANT STAKEHOLDERS IN A TYPICAL COMPANY
INCLUDE INVESTORS, EMPLOYEES, CUSTOMERS AND
SUPPLIERS. EMPLOYEES AND CUSTOMERS ARE THE MOST
IMPORTANT PARTICIPANTS IN A COMPANY'S DAY-TO-DAY
ACTIVITIES, SO THEY WILL BENEFIT MOST FROM THE
INTRODUCTION OF RAPID ANTIGEN TESTING AND
CONTACTLESS SERVICES. GIVEN THE CURRENT GLOBAL
SITUATION, IT IS IMPERATIVE TO INTRODUCE RAPID ANTIGEN
TESTING AND CONTACTLESS SERVICES IN ALL SECTORS.
BENEFITS AND BENEFITS OF THESE MEASURES FOR
STAKEHOLDERS INCLUDE INCREASED SAFETY FOR ALL WHO
VISIT OR WORK AT THE FACILITY AND A SENSE OF TRUST AND
 EFFECTIVE COMMUNICATION
METHODS CONDUCT FORMAL
MEETING, GIVE MEMORANDUM,
VIA ZOOM, OR OTHER APPLICABLE
PLATFORMS.
 DUE TO THE COVID-19 PANDEMIC, THE
INTRODUCTION OF RAPID ANTIGEN TESTING (RAT)
AND CONTACTLESS SERVICES IN RESTAURANT BARS
HAS BECOME INCREASINGLY IMPORTANT. AREAS
WHERE THESE MEASURES MAY APPLY INCLUDE
ADMISSION CONTROL, STAFF MANAGEMENT,
RESERVATIONS, ORDERS, PAYMENTS, CHECK-IN AND
CHECK-OUT, DELIVERY AND PICKUP. THESE
MEASURES WILL HELP REDUCE THE RISK OF COVID-
19 INFECTION, IMPROVE CUSTOMER AND EMPLOYEE
SAFETY, AND IMPROVE THE OVERALL CUSTOMER
EXPERIENCE.
CONTACTLESS SERVICES PROPER MONITORING
AND AREAS WHERE RAT OF THE PROGRAM
SHOULD BE
IMPLEMENTED THERE MOST BE AN
EMPLOYER ASSIGNED
RAPID ANTIGEN TO MONITOR THE
TESTING AND ACTION THAT HAS BEEN
CONTACTLESS SERVICES TAKING PLACE IN THE
SHOULD BE DEPLOYED WORK PLACE.
IN HIGH CUSTOMER
CONTACT LOCATIONS.
CASHIER, DINING AREA,
ETC.
 BY RECORDING THE RESULTS OF RAPID ANTIGEN
TESTS, THE COMPANY CAN DETERMINE WHETHER IT
CAN QUICKLY FIND STAFF WHO HAVE TESTED
POSITIVE FOR COVID-19. THE DATA COLLECTED
WILL SERVE AS A BASIS FOR IMPROVING THE
EFFECTIVENESS OF RAPID ANTIGEN TESTING AND
CORPORATE PROTECTIVE MEASURES. EFFECTIVE
AND RAPID RESULTS OF RAPID ANTIGEN TESTING
CAN HELP BUSINESSES STOP THE SPREAD OF THE
VIRUS AND TAKE IMMEDIATE ACTION.
CONTACTLESS SERVICES SHOULD BE EVALUATED
TO DETERMINE IF THE BUSINESS CONTINUES TO
OPERATE, FUNCTION AND PERFORM AFTER
CONTACTLESS SERVICES ARE IMPLEMENTED
WITHIN THE FACILITY.
 SECURITY ISSUES

FRAUDULENT TRANSACTION FAILED

TRANSACTION (CASHLESS APPS) STOLEN
CONTACTLESS CARD
 TABLE OF CONTENTS
• STRATEGIES TO PROPERLY MONITORING OF THE
PROGRAM
• STRATEGIES THAT COULD BE DEVELOP TO ENSURE
"RAPID ANTIGEN TESTING" AND "CONTACTLESS SERVICE"
SYSTEM WOULD BE USED EFFECTIVELY
• METHODS FOR COMMUNICATION TO THE STAFF
• ANTICIPATED COST TO THE BUSINESS
• STAKEHOLDERS THAT ARE RESPONSIBLE FOR THE "RAPID
ANTIGEN TESTING" AND "CONTACTLESS SERVICE"
• SECURITY ISSUES THE ORGANIZATION MAY FACE WHEN
IMPLEMENTING "CONTACTLESS SERVICE" WITH
CUSTOMERS
• METHODS TO UTILIZE AND SUPPORT THE IMPROVEMENT
OF THE BUSINESS IDEAS
 METHODS TO UTILIZE AND SUPPORT THE
IMPROVEMENT OF THE BUSINESS

Providing adequate Rapid Antigen Testing and other needs

Providing enough training or seminar regarding RAT,
contactless service, new work safety practices, and health and
safety standards Use SWOT Analysis in order to Improve the
contactless service system
 1. PROVIDING ADEQUATE RAPID ANTIGEN TESTING
AND OTHER NEEDS
One of the ways organizations can use to support improvement
is by providing rapid antigen test kits in sufficient quantities to
ensure the safety of both employees and customers. This is also
to control the risk of infection with the new coronavirus
infection. Providing isolation areas for COVID-19 positive
individuals and providing them with appropriate cleaning and
disinfection supplies will help improve safety and business
operations.
 2. PROVIDING ENOUGH TRAINING OR SEMINAR
REGARDING RAT, CONTACTLESS SERVICE, NEW
WORK SAFETY PRACTICES, AND HEALTH AND
SAFETY STANDARDS
Organizations should provide training or seminars to ensure that
employees have sufficient knowledge and skills in rapid antigen
testing procedures and how contactless services work. We must
also learn and apply new workplace safety practices and follow
and adhere to health and safety standards. Employees with
sufficient knowledge and skills contribute to the development
of the company.
 3. IMPROVING THE CONTACTLESS SERVICE SYSTEM
Improve and ensure that the contactless service system operates
efficiently by performing a SWOT analysis and ensuring that
the data collected from customers is protected. Have a quick
response in the event of a Covid-19 positive guest or employee
identified by rapid contact tracing. This will further improve the
business and its operations in terms of health and safety.
THANK
YOU