Professional Documents
Culture Documents
and Organization
Manager = ?
Who managers are?
Someone who coordinates and oversees the work
of other people in order to accomplish
organizational goals.
How many level of managers
can we classify?
How to classify managers in
organizations?
Traditional Pyramid Form of Management Level
Top
Managers
Middle Managers
First-Line Managers
Non-Managerial
Employees
Functional R&D Marketing Finance Production HR
Areas
I. Lowest Level of Management
Efficiency
concern with means(ways) of getting things done
Efficiency
wisely and cost-effectively)
Resource Goal
Usage Attainment
PLANNING ORGANIZING
MANAGER
LEADING CONTROLLIN
G
1. PLANNING
Define goals
Establish strategies for achieving those goals
Develop plans to integrate and coordinate
activities
•monitor
Informational roles •disseminator
•spokesman
•improver/changer (entrepreneur)
decisional roles: making •disturbance handler
significant decisions •resource allocator
•negotiator
http://www.bola.biz/mintzberg/mintzberg2.html
1. Interpersonal Roles
Figurehead: perform ceremonial duties like
greeting company visitors, speaking at the
opening of a new facility, or representing the
company at a community luncheon to support
local charities
1. Interpersonal Roles (Cont)
Leader: motivate and encourage workers to
accomplish organizational objectives
Human
Middle Managers
Skills
Technical
Low-Level Managers Skills
Rewards Challenges
Create work environment where org. Do hard work
members can work to the best of their ability
Have opportunity to think creatively & use May have duties that are more clerical than
imagination managerial
Help others find meaning & fulfillment in Have to deal with a variety of personalities
work
Support, coach, and nurture others Often have to deal with limited resources
Work with variety of people Motivate workers in chaotic and uncertain
situations
Receive recognition & status in org. and Blend knowledge, skills, ambitions, and
community experiences of a diverse workgroup
Play a role in influencing org. outcomes Success depends on others’ work
performance