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MODULE 7

What are the two types of marketing


environment?
MODULE 7
Target: at the end of the lesson, you should be able
to.• Explain the importance of understanding the marketing
environment.
• Distinguish the difference between the two types of marketing
environment.
• Identify the various factors and forces in the micro environment
and macro environment, and how they affect business operations.
• Conduct a situation analysis.
• Develop SWOT analysis, competition analysis and market
summary.
Marketing
Environment
(Kotler and Armstrong 2020)
A firm’s marketing environment “consists of the actors
and forces outside marketing that affect marketing
management’s ability to develop and maintain a
successful relationship with its target customers.”

MODULE 7: what are the two types of marketing environment.


Micro
Environment
The micro-environment consists of factors close to
the company that affects its ability to serve its
customer.

MODULE 7: what are the two types of marketing environment.


Company
A company is composed of different departments,
such as the top management, finance, human
resource, manufacturing, accounting, purchasing
information, technology and research development.

MODULE 7: what are the two types of marketing environment.


Suppliers
Suppliers provide the resources needed by the
company to manufacture its products.

• Lack of resources may affect the satisfaction of


customers.
• Cost of material is also a major concern.

MODULE 7: what are the two types of marketing environment.


Competitors
Competitors are other businesses who can offer
the same or similar goods and services to your
customers

MODULE 7: what are the two types of marketing environment.


Direct Competition Indirect Competition

firms provide a product firms provide alternative


with the same functions solution or satisfaction
in the same market.

MODULE 7: what are the two types of marketing environment.


MODULE 7: what are the two types of marketing environment.
MACRO-
ENVIROMENT

MODULE 7: what are the two types of marketing environment.

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