ODC Issue / Area

Lack of communication during the process reposition

employee

Lack of work engagement between management with

employee.

Communication gap between workers and management.

Employees were dissatisfied as a result of Prometric

Technology Sdn Bhd restructuring.
Overcoming Resistance to Change
Communicate a
clear picture of
the
transformation. The
Kotter´s 8 transformation
step model must be
of change coordinated by
senior
management.

Make the
Educate staff required
at the changes to
appropriate the
way. organization'
s structure
Create a
communication
s strategy