Lesson 9: Employee Grievances

Duration: 30 minutes

HR Elements for HR Practitioners

Employee Grievances Slide 9- 1 1
 Lesson 9 Topics

Lesson 9 Topics

• Topic 1 – Employee Grievance Policies

• Topic 2 –Employee Grievance Procedures
• Topic 3 – Informal Dispute Resolution
• Topic 4 – Formal Grievances

HR Elements for HR Practitioners

Employee Grievances Slide 9- 22
 Employee Grievance Policies

Employee Grievance Policies

• Matters and disputes presented by

employees will be equitably and
impartially resolved in a timely manner

• Alternative Dispute Resolution (ADR)

processes will be fully supported and
shall be free from restraint, interference,
coercion, discrimination or reprisal

• “Employee,” for purposes of the

Employee Grievances policy, includes
any employee covered by DCIPS, except
for DISES employees

HR Elements for HR Practitioners

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 Employee Grievance Procedures

Employee Grievance Procedures

• Component-specific grievance procedures:

– Conform to Volume 2014
– Identify list of subjects that cannot be grieved
– Provide an Alternative Dispute Resolution (ADR)
program
– Entitle employees to present grievances and
represent themselves, or be represented by someone
of their choice, with Component approval
– Provide for informal dispute resolution and formal
grievance procedures

• What subjects cannot be grieved?

HR Elements for HR Practitioners

Employee Grievances Slide 9- 4 4
 Informal Dispute Resolution

Informal Dispute Resolution

Component-specific procedures must

include:
– Steps an employee must follow to
informally present a work-related
matter
– Established timelines
– Use of a neutral party
– Documentation requirements

HR Elements for HR Practitioners

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 Formal Grievances

• What is the maximum number of days after the

conclusion of the informal grievance procedure - or,
if no informal grievance procedure was used, the act
or event in question - by which the employee must
file a formal grievance?
• May the remedy sought by the grievant in a formal
grievance include a request for disciplinary or other
action affecting another employee?
• The file maintained for each written formal grievance
should be retained for how long?
HR Elements for HR Practitioners
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 Lesson 9 Review

Lesson 9 Review

• Topic 1 – Employee Grievance Policies

• Topic 2 –Employee Grievance Procedures
• Topic 3 – Informal Dispute Resolution
• Topic 4 – Formal Grievances

HR Elements for HR Practitioners

Employee Grievances SlideSlide
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