IMS AWARENESS

TRAINING
ISO9001-2015 QMS,ISO14001-2015 EMS
AND ISO 45001-2018 OHSAS
CONDUCTED BY
SHREYAS QUALITY MANAGEMENT SYSTEM,
NAGPUR
Mob: 9822469560, E: sqmslakhe@gmail.com, W:www.sqmsindia.com
 TRAINING OBJECTIVES
TO UNDERSTAND-
• ISO 9001:2015 QMS REQUIREMENTS
• ISO 14001:2015 EMS REQUIREMENTS
• ISO 45001:2018 OHSAS REQUIREMENTS
 TRAINING INSTRUCTIONS
• KEEP YOUR MOBILE ON SILENT MODE
• GET INVOLVED IN DOING THE EXCERCISES
• ASK MORE QUESTIONS BY RAISING HAND
• EXCERCISES TO BE SOLVED & EMAILED
 What is ISO ?
ISO: International Organization for
Standardization
Head-quartered in Geneva: is a world wide
federation of national standard bodies,
Member countries: 165
The objective of setting up of this body is to
encourage the formulation and practice of
international standard.
IMS includes
-ISO 9001:2015
-ISO 14001:2015
-ISO 45001:2018
ISO: INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
PDCA BASED

PROCESS RISK BASED

APPROACH APPROACH
ISO
(INTERNATIONAL
ORGANIZATION FOR
STANDARDIZATION)
GENERIC CONTINUAL
STANDARD IMPROVEMENT

CUSTOMER
ORIENTATION
PDCA BASED MANAGEMENT SYSTEM
 Exercise & Discussion
• What are the benefits of ISO in your
organization?
Clause 4: Context of Organization

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www.sqmsindia.com
CLAUSE 4.1: UNDERSTANDING THE CONTEXT
OF ORGANIZATION

UNDERSTANDING THE
• Context: Idea about
UNDERSTANDING
THE NEEDS &
ORGANIZATION & ITS present scenario,
EXPECTATIONS OF
CONTEXT (CL. 4.1)
circumstances
INTERESTED about
PARTIES (CL.4.2)
organization
• Identify the issues
that organization is
IDENTIFIC IDENTIFIC
ATION OF ATION OF facing
IDENTIFY IDENTIFY
INTERNAL EXTERNAL INTEREST REQUIRE
ISSUES ISSUES ED MENTS OF
PARTIES: INTERESTE
CUSTOME D
R PARTIES:
 Contextual Issues
• Internal Issues • External Issues
– Incompetent staff – Societal issues
– Repetitive – Stringent Legal
machine requirements
breakdown – Political issues
– Working culture – Business
– Non-availability of
resources
 Exercise & Discussion
• What are the various issues your department
is facing related to-
– Quality
– Environment
– OH&S
 CLAUSE 4.2 : INTERESTED PARTIES
• Identify the interested parties
• Develop the system of collection of needs &
expectations of interested parties
• Develop the system of compliances of needs
…of interested parties
• Ensure the communication
 Exercise & Discussion
• Identify
– one interested party
– System of collection of needs & expectations
– System of compliance to needs..
 CLAUSE 4.3 : SCOPE
• SCOPE:
Management of Coal Based Thermal Power station For Generation of
Electricity.
Processes: Operation, Maint, HR, Purchase etc.
• BOUNDARIES:
Specify here the total plant area and boundaries…
Acquired in acres in NTPC: 2033 / 2073.63 (Stage I : 1521.51 / 1532.90
, Stage II : 231.73 /540.73)
• EXCLUSIONS
The Integrated Management System is applicable to all the processes
at NTPC, except the following…
Design and development (Cl. 8.3):
Identification and traceability (Cl.8.5.2)
Property belonging to customers or external providers(Cl.8.5.3)
Preservation (Cl.8.5.4)
CLAUSE 4.4 : MANAGEMENT SYSTEM & ITS
PROCESSES
SEQUANCE &
ITS RESOURCES
INTERACTION
REQUIRED
S (EQUIPMENT,
MATERIAL

RESPONSIBILITY
DEFINED

QMS & ITS RISK/OPPORTNITI

PROCESSES ES & CRITICAL
(CL.4.4) CONTROLS
METHODS
ESTABLISHED

MONITORING/IN
RECORD KEEPING
CRITERIA OF MECHANISM
ACCEPTANCE ENVIRONMENT
REQUIRED
 CLAUSE 5: LEADERSHIP
QUALITY POLICY :
PREPARATION
APPOVAL

CUSTOMER LEADERSHIP
IMPROVEMENTS
FOCUS (CL.5)

PREPARING
RESOURCE
ORGANIZATION
PROVISON
CHART

DEFINE ROLES,
RESPONSIBILITY,
AUTHORITY
5.4 OH&S Participation & Consultation
Provision of Workers
representation at all
mechanism, time,
applicable levels and
training & resources
functions including
trainings &
Communication

Participation in Participation and

identifying hazards, Consultation in OH&S
emergencies, - Employee
incident/accident - Worker Timely and
investigations and understandable
related controls Provision of
information

Provision of healthy,
fearfree platform for
Suggestions, inputs,
response
 Exercise & Discussion
• What are the various modes of participation
and consultation of workers?
 - PURPOSE OF

CLAUSE 6: PLANNING CHANGE

-ITS CONSEQUENCES
-INTEGRITY
-RESOURCE
AVAILABILITY

PLAN THE
CHANGES

ACTION PLAN QUALITY

TO ACHIEVE OBJECTIVES PLANNING
OBJECTIVES (SMART) ( CL.6.0)

ADDRESSING
THE RISK
- EVALUATE THE
RISK
- PRIOROTIZE
THE RISK
-IDETIFY THE
CONTROLS
(PREVENTION,
MITIGATION)
-ESTABLISH THE
 6.1: Addressing the Risk & Opportunity
• Risk: Impact of uncertainty
• QMS:
– Issues: activity in the process which affects the Quality.
eg. Diagnosis of breakdown without knowing machine history
– Risk: Repetitive failure
• EMS:
– Aspect: activity in the process which affects the environment.
eg. Release of waste oil to land
– Risk: Land pollution
• OH&S:
– Hazards: activity in the process which affects the OH&S.
eg: Non-following Safety norms while testing of infectious material
– Risk: Infection catch
Ex: Identify the Potential Issues from given
Situations
Ex: Identify the Potential Aspects from given
Situations
Ex: Identify the Potential Hazards from given
Situations
 6.1: Addressing the Risk & Opportunity
Area: Coal Mill Area, Activity: Pulverization of Coal

Risk Rating
Quality Issue Risk Opportunity/Control
(High/Medium/Low)

SOP: Setting of Rollers,

Pulverization of coal not
Unburnt Coal Medium blades, Maint. Of Air Flow
as per specifications
etc.
Accumulation of coal
Machine blockage High Cleaning
dust in machine
Risk Rating(
Environmental Aspect Impact Opportunity/Control
High/Medium/Low)
Release of Coal dust to watering unsealed areas,
Air Pollution High
air Installation of guards
Risk Rating(
OH&S Hazards Risk Opportunity/Control
High/Medium/Low)
Lungs/Breathing Use of Mask, regular medical
Inhalation of Coal Dust High
problem checkup, Breathing Exercise
WHO Guidelines: Break
Exposure to vibration Neuro Problems High after 2 Hrs. arriving to floor
for 5 mins.
 6.2 OBJECTIVES & PLANNING TO
ACHIEVE
• Objectives: This are the statements which are in
SMART to achieve the goal.
– S: Specific
– M: Measurable
– A: Achievable
– R: Realistic
– T: Time Bound
• QMS: To reduce boiler tube leakage to nil in 2020-21.
• EMS: To plant 500 of trees in plant in 2020-21.
• OH&S: To ensure nil accidents in 2020-21.
 Management Programme
Objective: To increase green belt coverage for Thermal power plant in
erection stage.
Performance Indicator: No. of trees planted / year, No. of trees survived /
No. of trees planted.
Present Status: Planted 954 Trees.
Target: 3000 trees up to March 2021, Survival: Min. 80%
SR.
ACTIVITIES RESPONSIBILITY TARGET DATE
NO.
Identification of land where plantation
1 Activity Incharge Apr20
is required.
Approval from higher authority for
2 Activity Incharge May20
plantation.
Survey to plant local species & Plan
3 Activity Incharge Jun20
of plantation.
Plantation of trees - 954/- trees are
4 Activity Incharge Jul20
planted & 80 % survived.
Preparation of plan for plantation year
5 Activity Incharge Aug20
wise – 2018-21
6 Plantation as per the plan. Activity Incharge Sept20
Appointment of responsible persons
7 to take care of regular maintenance of Activity Incharge Apr21
plant and area around.
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 6.3/6.1.4 Planning Action/Changes

Consider purpose of
Consider best
the changes/actions
practices, Consider integrity of
and their potential the system &
technologies,
consequences operational controls
financial, operational
& business
requirements

Planning of
Consider the Action/Change Consider availability of
significant resources
risk/emergencies and
opportunities involved

Allocation or Consider applicable

reallocation of legal & other
responsibilities and requirements and its
authorities compliance
obligations
 CLAUSE7: SUPPORT
ENVIRONMENT
FOR OPERATION
(TEMPERTURE,
PRESSURE,
ERGONOMICS)

-CREATE & UPDATE

-REVIEW & APPROVE
-DISTRIBUTION,ACCESS
-RETRIEVAL, PROTECTION DOCUMENTATION
-STORAGE & PRESERVATION
-RETENTION & DISPOSAL

COMPETENCE MONITORIN
AWARENESS RESOURCE
SKILL, MANPOWER G&
& TRAINING (CL.7)
KNOWLEDGE, MEASURING
EXPERIENCE

COMMUNICATION

ORGANIZATION
KNOWLEDGE

INFRASTRUCTURE
(BUILDING,
EQUIPMENT,TRA
NSPORTATION, IT
)
 Exercise & Discussion
• How are the Training needs identified in your
organization?
 7.2/7.3 TRAINING & AWARENESS
WAYS TO DEVELOP ORGANIZATIONAL AWARENESS
• LIBRARY
• CONFERENCES & SEMINARS
• E-PORTAL, E- KNOWLEDGE BANK
• DOCUMENTATION
• INTERACTION WITH OTHER POWER PLANTS ON SPECIFIC
ISSUE
• REPORTS OF FAILUERS AND ACHIEVEMENTS
• PROJECT REPORTS & LEARNINGS
• VISUAL DISPLAYS
• TRAINING
• QUALITY CIRCLE
 INFRASTRUCTURE
MAINTAINANCE:
PREDECTIVE/PREV
ENTIVE

SPARE
MANAGEMENT

CAPACITY
TESTING TESTING
(BUILDING, MAINTAINANC
TOOLS, TACKLES) VALIDATION
VERIFICATION INFRASTRUCTURE
DOCUMENTATION
INFORMATION INVENTORY
TECHNOLOGY MANAGEMENT

EQUIPMENTS,
MATERIAL

TRANSPORTATION
MODES
 7.4 Communication

• Communication : Internal (Employee, Management)

and External (Customer, Supplier, Legal bodies etc.)
• Communication Media: Mobile Apps, Internet, Post,
Circulars/Application, Displays etc.
Eg. What: Communication on legal matter
Who: Concerned Authority
When: As per frequency defined by Stat. &
Regulatory body
How: Through document submissions
Whom: Statutory/ Regulatory body
7.5 DOCUMENTED INFORMATION
 DOCUMENTATION STRUCTURE
• IMS POLICY , PLANT LEVEL OBJECTIVES & MANAGEMENT
PROGRAMME
• APEX IMS MANUAL
• IMS PROCEDURES
• DEPARTMENTAL MANUAL INCL. RISK ASSESSMENT
• DEPARTMENTAL OBJECTIVES & MANAGEMENT PROGRAMME
• OPERATIONAL CONTROL PROCEDURES
• DISASTER MANAGEMET PLAN
• EMERGENCY PREPARDNESS PLAN INCL. ENVIRONMENT
EMERGENCIES
• SAFETY MANUAL
• LMI/WORK MANUALS
• IT SYSTEMS
• LEGAL REGISTER & COMPLIANCE
• MR FORMS AND FORMATS
• DEPARTMENT FORMS AND FORMATS
THANK YOU.