Business Management Questions

01 Learning Unit
 1st class

1.All organizations have goalsthat define the organizations purpose and reason for existing
2. An organization is a deliberate arrangement of people brought together to accomplish a
specific purpose.
3. All organizations have a structure that serves to define rules and limit behaviour of it members
TRUE
4. Another term for efficiency is: doing things right
 2nd class

1. Supervisors is another name for: First line managers

2. Which is the lowest level of management? a. Middle management b.vice president c.nom
manegerial employee d. individual involved in defining organization philosophy
3. Which one is not a planning function? Motivating
4. Organizing includes: Determining who does what tasks
02 Learning Unit
 3rd class

1. Which of the following is not involved with the demographic component of an organization’s
external environment? Values
2. This component of an organization’s external environment is concerned with interest rates and
employment levels. Economic
3. The majorituy of growth in the US employment is in this area: Low paying
4. The external environment of an organisation have factors thaat affect how the company
operares. TRUE
 4th class

1.Which popular name as been assigned to those individuals born between 1946-1964? Baby
boomers
2. The culture of an organizationis analogous to the personality of an individual.
3. Organiaational culture is 1)perceived 2)descriptive and 3)shared
4. Managers prefer to operate in an environment taht as the minimun of uncertainty? True
Learning Unit
03
 5th class

1. Organizational culture affects managers in two main ways: 1)It effects on what employees do
and how the behave 2)it effects on what managers do
2. The original source of an organization´s culture usually reflets the vision and the atittudes of the
organization´s founders
3. Which of the following factors has contributed to the current view that managemnet is morre
unethical than before? Increasing publicity
4. A global corporation centralizes its management and other decisions in the home country.
 6th class

1. When a US ship yard punchases raw material from locations around the world, like stell from
China it is called global sourcing.
2. Which choise contitutes the typical first step for an organization that is “going global”?
Outsourcing
3. Parochialism is a tendancy to view the world through a single perspectived
4. Colletivism is a cultural dimension measured by Hofstede in which people identify strongly
with a group within a society
 7th class

1. The socioeconomic view of social responsibility is that a for-profit organization's responsibility

is to maximize both profits and the general welfare.
2. Which of the following is a basic definition of ethics? Principles that define right and wrong
3. A code of ethics is a formal document that states an organization's primary values and the
ethical rules it expects its employees to follow.
04 Learning Unit
 8th class

1.Decision making begins with identifying a problem.

2.Which of the following defines a problem in the decision-making process? A discrepancy
between what exists and what the decision maker desires to exist
3.The decision-making process consists of a series of eight steps that identify a problem and work
toward ultimately solving the problem
 9th class

1. Which of the following is NOT a common decision-making error or bias? Forest for the trees
2. A banker opts for short-term gain despite indications that his decision might not pay off in the
long run. Which error/bias is the banker guilty of? Immediate gratification
3. A decision criterion defines factors that are relevant in a decision. True
 10th class

1. Structured problems are clear and straightforward

2. Programmed decisions work well for solving structured problems
3. Which of the following is NOT a type of programmed decision? brainstorm
 11st class

1. One advantage of group decision making is that it usually provides more information than
individual decision making.
2. Which of the following is a drawback to seeking diverse views in decision making? More time
consuming
3. The use of ringisei in Japanese organizations reflects which of the following values in Japanese
culture? Consensus-seeking
Learning Unit
05
 12nd class

1. Which of the following is NOT a function of planning? Setting disputes between employees.
2. Planning is concerned with both ends and means.
3. In informal planning, goals are usually unwritten and little is with others in the organization.
 13rd class

1. The first step in the six-step strategic management process is to identify the organization's
mission
2. Planning gives organizations a way to deal with change that reduces uncertainty
3. A differentiation strategy can focus on a brand image
 14th class

1. Which of the following best defines goals? Desired outcomes for the future
2. In traditional goal setting, these individuals set goals. Top managers
3. In management by objectives (MBO), goals are jointly determined by employees and
managers.
06 Learning Unit
 15th class

1. The first three activities of the human resource management (HRM) process are about planning
2. Human resources management is concerned with obtaining, training, motivating and
retaining competente employees.
3. The last steps of the HRM process deal with performance and compensation
 16th class

1. The first step in any employment planning process involves making a human resource
inventory
2. A job description is a written document used to describee a job to job candidates
3. All of the following are goals of the orientation process EXCEPT discuss payments and
benefits
 17th class

1. A disadvantage of a written essay for employee appraisal is that it tends to be biased by the
writting skill of the evaluator
2. Downsizing seems to harm both victims who are dismissed and survivors who stayed on
3. The major disadvantage of company pensions is their cost
Learning Unit
07
 18th class

1. Change can´t be eliminated, so managers must learn to manage it sucessfully

2. Which of the following is an example of a technology change within na organization? Workers
using new software
3. Uncertainty causes people to resist change because it replaces the known with the unknown
 19th class

1. Which of the following is NOT a common reason that people resist change? overconfidence
2. Stress is most frequently associated with only. Demand and constraints
3. Innovation is the process of taking a creative idea and turning it something useful.
4. Some people believe that creativity is inborn, while others think that creativity can be learned
08 Learning Unit
 20th class

1. Motivation is NOT a permanente personal trait

2. Which element of motivation is a measure of intensity or drive? energy
3. Maslow’s theory is a hierarchy because needs are satisfied sequentially
 21st class

1. The highest order need in Maslow's hierarchy is self actualization

2. According to Herzberg, in order to provide employees with job satisfaction, managers should
concentrate on achievement and recognition
3. Which is the best summary of goal-setting theory? Specific goals increase performance
 22nd class

1. Autonomy is important in the JCM because it gives the worker a sense of personal
responsibility
2. A theory that suggests that employees compare their inputs and outputs from a job to the ratio
of relevant others is known as equity theory
3. Equity theory is based primarily on ideas about which of the following? fairness