Code: BBA 1213

FINAL EXAM
Faculty : FACULTY OF BUSINESS AND ACCOUNTANCY
Course : BACHALOR OF BUSINESS ADMINISTRATION (BBA) IN ACCOUNTING
Year/ Semester : FINAL YEAR
Module Title : HUMAN RESOURCE MANAGEMENT
Date : 24th of March, 2019.
Time Allowed : 3 HOURS
Start : 2:00 Pm Finish : 5:00 pm

Instruction to candidates
1. This question paper has THREE (3) parts
2. Answer ALL questions in Part A, MCQ
3. Answer 7 questions in Part B.
4. Answer 5 questions in Part C.
5. No scripts or answer sheets are to be taken out of the Examination Hall

Do not open this question paper until instructed

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 Part A
Multiple Choice Questions
[Attempt all the 10 (Ten) questions in this section. There is no negative marking.
Submit your MCQ answer sheet separately.]
In each question, Pick up the correct option from the given alternatives.

1. The purpose of Human Resource Management is to;

A. Generate and retain an appropriate and contented human /employee force.

B. Maximise the number of employees who can contribute for the
organizational development
C. Increase efficiency of the organization through Human Resources
D. Minimize the wastages of employees.

2. Major human resource management responsibilities are;

A. Retain and compensate all the employees

B. Select and recruit a qualified staff
C. Attracting, developing & maintaining a quality workforce
D. Maximize productivity and minimize human resource wastages

3. Unique characteristics of human resources are;

A. Behavior is simple and predictable.

B. Animate, active and living.
C. Do not make decisions in respect of other resources
D. Quality and value cannot be upgraded through training

4. Effective utilization of human resources is;

A. Utilization of employees to accomplish goals of the organization fully

B. Minimizes the cost of human resource management
C. Maximize productivity through human resources
D. Minimize the employee turnover

5. The correct order of job analysis is;

A. Organizational Analysis, Selection of jobs to be analyzed, Data collection,

Job description, Job specification

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 B. Job specification, Organizational Analysis, Selection of jobs to be analyzed,
Data collection
C. Selection of jobs to be analyzed, Data collection, Job description, Job
specification, Organizational Analysis
D. Data collection, Organizational Analysis, Selection of jobs to be analyzed,
Job description,

6. A job description includes;

A. The responsibilities, required qualifications of employees

B. The duties, responsibilities, required qualifications and reporting
relationships of a particular job.
C. The reporting relationships of a particular job and duties of the employees
D. The communication channels and organization heterarchical position.

7. What are the most important aspects of a good employee appraisal system?

A. Validity & Reliability

B. Practicability
C. Freedom from bias
D. All the above

8. What are the objectives of compensation management?

A. To minimize unnecessary cost

B. To identify committed employees
C. To recruit & retain qualified employees
D. To change attitudes of employees

9. What is not a benefit of safety & health programmes

A. Improvements of product, process, and service quality

B. Minimizes the cost of labor
C. Improve recruiting and retention
D. More favorable image and reputation

10. What are the most suitable options for reducing a surplus of employees?
A. Downsizing, Demotions, Transfers, Early retirement
B. Hiring freeze, Natural attrition, Retraining, Overtime
C. Downsizing, Outsourcing, Transfers, Early retirement
D. New external hires, Demotions, Transfers, Early retirement

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 Part B:
Answer ANY FIVE (5) questions of the followings
1. State major Human Resource Management responsibilities of a Human
Resource Manager (10 Marks)

2. What are the key goals of Human Resource Management in an Organization?

(10 Marks)

3. Indicate the unique characteristics of Human Resources in a firm.

(10 Marks)

4. What is the difference between recruitment and selection of employees?

(10 Marks)

5. What methods can be used for collecting job analysis data?

(10 Marks)

6. Describe the key factors affecting for employee compensation.

(10 Marks)

7. Indicate the core benefits of a health and safety programme for a business firm.
(10 Marks)

8. Briefly explain the human resource planning process.

(10 Marks)

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 Part C:
Answer ANY 2 questions of the followings

1. “Management can be defined as attainment of organizational goals in an

effective and efficient manner through planning, organizing, leading and
controlling of organizational human & other resources”

Briefly explain the concept of Human Resource Management with definition/s

(15
Marks)

2. “Recruitment is the process of searching the candidates for employment and

stimulating them to apply for jobs in the organization”

Describe, the general recruitment process of a business organization?

(15
Marks)

3. Training can be described as: “the systematic acquisition of attitudes, concepts,

knowledge, roles, or skills that result in improved performance at work”.

Develop an appropriate training lesson plan for training employees of a business

firm.
(15 Marks)

4. Effective induction and orientation programmes provide benefits to both the

organization as well as the employee.

Describe the key benefits of an effective induction and orientation programme.

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 (15 Marks)

*** THE END ***

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