SHANTI BUSINESS SCHOOL

PGDM TRIMESTER- III END TERM EXAMINATION

JULY - 2015
TALENT MANAGEMENT AND COMPETENCY FRAMEWORK
TIME: 3 HRS. Max. Marks: 100
Instructions:
1. The answers to Part A (MCQ) questions are to be written only in OMR sheet provided to you.
2. Only 30 minutes will be given to answer the MCQ. After that it will be collected . Use only
blue/black pen to darken the circle of OMR sheet.
3. Answers should be written neatly, briefly and to the point.
4. Main and sub question numbers should be clearly specified in the answer book.
5. Answer to sub questions of main question should be written in continuous sequence.

PART A
Total Marks: 25
1) “Superkeepers” have ________________________ career paths.
a) Moderate
b) Very rapid
c) None
d) Rapid
2) Appraisal system can be based on Trait, Behavior, Knowledge and Result.
a) All Four
b) Behavior and Result
c) Behavior, Knowledge and Result
d) None
3) Social and Emotional Intelligence consists of Self-management, social awareness, Relationship
Management and ______________________.
a) Influence,
b) Self Control
c) Empathy
d) Self awareness
4) The feedback process for conducting performance reviews would consist of _________________,
observation, consequences and assessments.
a) Interpretation
b) Measurement
c) Expectations
5) Requirements Engaged and retained employees need a Great Company, Great Job and Great
_________________.
a) Recognition
b) Pay

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 c) Challenges
d) Rewards
6) Trends impacting the use of 360 degree feedback are
a) Engagement Levels, Succession Planning, Building a Leadership Pipeline and Innovations in
Technology
b) Succession Planning, Building a Leadership Pipeline and Improving Feedback
c) Workforce Diversity, Evolving Reporting Structure and Technological Upgradations
d) All of the above
7) Talent management is the process of _______________________ the best people
a) Comparing Talent Supply and Talent Demand
b) Coaching, Mentoring, Feedback, Counseling and Development,
c) Recruiting, Developing and Rewarding
d) Attracting, Developing, Retaining and Deploying
8) EVE is more evolved and effective than EVP
a) Both are same
b) True
c) False
d) Don’t know
9) Balanced Scorecard is used to measure
a) Performance
b) Talent
c) Competency
d) Capability
10) Career management is the process organizations go through to clarify the relationships of
____________________________ to each other.
a) Jobs
b) Employees
c) Employers and Employees
d) Supervisors and Subordinates
11) Following is NOT a process of Behavioral Benchmarking
a) Study of leaders against leaders producing high growth
b) Hiring internally v/s hiring externally
c) Comparing performance of the top team against others in the industry
d) Charting the top performers in the industry
12) “Talent Creed” consists of a Widely publicized set of core principles, values and mutual
expectations guiding the behavior of an institution and its people.
a) Sometimes
b) False
c) True
d) Don’t know
13) A better performance review process will have ______________ Calibration.
a) Direct
b) Low visibility
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 c) Indirect
d) High visibility
14) EVP stands for
a) Employee Value Price
b) Employee Value Proposition
c) Employer Value Proposition
d) Employment Value Price
15) The most powerful aspect in the Analytics spectrum is
a) Causation
b) Ongoing Reports
c) Simulation and Forecasting
d) Correlations
16) Creative processes used by creative people are
a) Preparation, Incubation
b) Intimation, Illumination
c) Preparation, Illumination, Verification
d) All of the above
17) On boarding affects management’s _____________________
a) Commitment
b) Productivity
c) Efficiency
d) Credibility
18) A sustainable enterprise consists of Collaborative Integration, Traction and
a) Foundation
b) Metrics
c) Strategic Centrality
d) Values
19) Employee well-being consists of
a) Physical and Psychological aspects
b) Physical and Social Relations
c) Both a and b
d) None of the above
20) Triple bottom line of sustainability consists of Planet, People and _________
a) Pay
b) Profit
c) Performance
d) Product
21) ________ is a driver of Employee engagement
a) Business environment
b) Compensation policies
c) Government policies
d) Organizational decisions

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22) A sustainable enterprise consists of collaborative integration, Traction and ____________
a) Foundation
b) Metrics
c) Strategic Centrality
d) Values
23) Employee ____________ leads to employee engagement
a) Satisfaction
b) Involvement
c) Behavior
d) Performance
24) Total rewards consists of
a) Long term incentives and guaranteed cash
b) Intangible rewards and guaranteed cash
c) Annual variable, benefits and guaranteed cash
d) All of the above
25) Employee engagement is achieved when the following are met with
a) Organizational commitment, job security, job satisfaction and job involvement
b) Job satisfaction, job involvement, organizational commitment
c) None of the above
d) All of the above

PART B
Total Marks: [4x10=40]
Answer as directed. Provide relevant figures and description.
Write short note on Succession planning
1. Describe with example: Balanced Scorecard
2. Define and explain EVP
3. How is performance management related to talent management?
4. Write short note on Employee well-being
5. How can Talent management build a culture of creativity and innovation?
6. Define and explain: workforce planning
7. What is competency? How and why would you perform competency mapping?

PART C
Total Marks: [35]
Read the case and answer the following questions
1. Describe the different talent management techniques in different companies
2. Compare the techniques
3. Which one/s do you think are more effective and why?
4. How can the different companies improve their Talent Management policies?
5. Critically comment on the existing structure referring your theoretical knowledge of Talent
Management.

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