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CHARTERED INSTITUTE OF
PERSONNEL MANAGEMENT OF NIGERIA

PROFESSIONAL EXAMINATIONS

AUGUST 2017

CIPM/INT2/003: MANPOWER PLANNING (Regular)

Instructions: Answer question 1 (Part I and II) in Section A

and any other four complete questions of your choice in Section B

Time Allowed: 3 hours

SECTION A

QUESTION 1 (Part I and II)

PART I (MULTIPLE CHOICE QUESTIONS)

Choose the best answer among the alternatives in the questions below:

1. The two-factor theory of motivation was proposed by ………….

(A) Abraham Maslow
(B) Frederick Herzberz
(C) Victor H. Vroom
(D) Frederick Taylor

2. All but one are the features of planning

(A) Planning is pervasive

(B) Planning is not continuous

(C) Planning is futuristic

(D) Planning focuses on achieving objectives

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3. Human Resources Policies and Strategies include all but one

(A) Market Share Report

(B) Performance Appraisal

(C) Recruitment

(D) Market Segmentation

4. All but one are the categories of unemployment

(A) Degree of Volition
(B) Based on duration
(C) By degree
(D) By automation

5. Manpower Planning could be referred to as any rational and planned approach for
ensuring ………

(A) Retention of staff in the organization

(B) The optimal utilization of staff
(C) The disengagement of staff as necessary
(D) All of the above

6. The determinant(s) of the Demand for labour (workforce) is (are) ………….

(A) The price of labour (workforce)

(B) Economic conditions in general
(C) All of the above
(D) None of the above

7. Importance of Manpower Planning to an organization includes all of the following

except:

(A) Higher Productivity

(B) Inefficient Utilisation of resources
(C) Being Key to Managerial function
(D) Motivation of employees for efficient performance

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8. Which one of the following would fit into workforce reduction scheme or Scheme?

(A) Temporary disengagement of workers

(B) Reducing the amount of work hours available for employees
(C) Shifting employee tasks to reduce the number of worker position
(D) Permanent termination of employees

9. When preparing the HR policies and procedures Manual, one of the following would
fall under Employee Relations policies.

(A) Recruitment Procedures.

(B) Selection Procedures
(C) Attendance/Tardiness
(D) Confidential Nature of Work Policy

10. The objectives of the contributory Pension Scheme Act include all of the following
except:

(A) To make it mandatory that every retirees receives his/her benefits promptly.
(B) To harmonise pension rules, regulations and standards in both public and
private sectors of the economy.
(C) To encourage savings in order to guarantee livelihood during old age.
(D) To ensure that every employee has no vested stake in the pension process.
[10 marks]

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Part II (SHORT ANSWER QUESTIONS)

Fill in the gaps with the appropriate words.

11. ………. is also referred to as Human Resource Planning which consists of putting the
right number of people, the right kind of people at the right place and the right time,
doing the right things for which they are best suited for the achievement of
organizational goals.

12. ………… means studying variation in your organization’s employment levels over
the last few years.

13. ………… is the process of using specially selected and trained, exposed, and
experienced individuals to provide guidance and advice which will help to develop
the careers of the mentees or protégés.

14. ………… is a deliberately planned effort to increase an organization’s relevance and

viability.

15. …………. is a process for identifying and developing internal people with potential to
fill key business leadership positions in the company.

16. ………….. are beliefs that are shared among the stakeholders of an organization.

17. The volume of inflows and outflows through some organizations have risen with the
use of temporary employment contracts, and job security has been weakened by
policies of ……….. and ………….

18. …………… is the summation of frictional and structural unemployment that excludes
cyclical contributions of unemployment.

19. ………….. is making forecasts based on the ratio between:

(i) some causal factors like sales volume and

(ii) the number of employees required.

20. ……………. is concerned with the total review of the policies and procedures
employed in managing organizational labour.
[10 marks]
[Total = 10 + 10 = 20 marks]

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SECTION B
Answer any four complete questions of your choice from this section

QUESTION 2

Some turnover is unavoidable. People retire or move for non-job related reasons. Sometimes
organizations encourage employees to leave with the objective of shrinking the size of the
workforce overall, or simply to help unproductive workers realize that they may be better off
finding alternative employment. But the lion’s share of turnover – that caused by dissatisfied
employees – is not desirable and may be avoidable.

Required:

(a) Account for the causes of Voluntary Employee Turnover in your organization.
[10 marks]
(b) What are those things that the organization can do to reduce the rate at which the best
employees leave? [10 marks]
[5 marks]

QUESTION 3
There are embedded costs in relation to selection decisions. The cost of selection decisions
includes the value of all the time and resources used to collect information about job
applicants. Sometimes more expensive procedures may be or may not be justified.

Required:

(a) State the justification for expensive procedures and why expensive procedures might
not be justified. [4 marks]

(b) Examine the consequences of correct and incorrect selection decisions. [16 marks]

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QUESTION 4
Employees who perform well on specific job tasks also tend to be good organizational
citizens.

Required:
(a) Give any five examples of organizational citizenship. [5 marks]
(b) Describe the three types of performance criteria when measuring task performance
and organizational citizenship. [15 marks]
[Total = 20 marks]

QUESTION 5

When an organization’s strategic plans call for expanding into the global market, the
selection for international employees becomes a key determinant of success. An
organization’s decision to fill a job by hiring an expatriate or a parent-country national
(PCN), host country nationals (HCNs) or Third Country National (TCN) is likely to reflect a
judgment about how difficult it will be to find an expatriate who is qualified versus finding
other talent.
Required:
What are the pros and cons of PCNs, HCNs and TCNs?
[20 marks]

QUESTION 6

Each organization needs manpower planning in order to achieve their set-out goals and
objectives. To carry out this exercise, organizations require human resources with necessary
qualifications in order to enhance and improve work performance so as to remove
deficiencies and prevent deficiencies from occurring.

Required:
(a) What are the objectives of manpower planning? [10 marks]
(b) Briefly explain any two types of manpower planning known to you. [10 marks]
[Total 10 + 10 = 20 marks]

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QUESTION 7

As a student of Human Resources Management, explain the concept of Internal Labour

(Work) Force.
[20 marks]

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