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UNIT 6 STAFFING

MULTIPLE CHOICE QUESTIONS

Q. Question:
No

1. Recruitment is a widely viewed as a _________ process


a) Positive
b) Negative
c) Both positive and negative
d) None

2. The firm must go to external source of recruitment for


a) Lower entry jobs.
b) For expansion
c) For positions whose specifications cannot be met by present personnel.
d) All of the above

3. Recruitment is a widely viewed as a _________ process


a) Positive
b) Negative
c) Both positive and negative
d) None

4. Which of the following is the most serious problem that might arise due to
excessive reliance on Internal recruitment.
a) High Labour turnover.
b) Lack of motivation
c) Reduce job performance
d) Internal resistance.

5. Internal recruitment has the potentiality to increase the ______ of the employee.
a) Conclict
b) Misunderstanding
c) Income
d) Morale

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6. Employment exchange are generally the main agencies of ______
a) Private employment
b) Public employment
c) Professional employment
d) None.

7. A perquisite for a successful & efficient recruitment programme is to have a(n)


a) Corporate policy
b) HR policy
c) Recruitment policy
d) Health policy

8. The advantages of recruiting an employee by Advertising method is_________


a) Fresh graduates with latest technology
b) Wider choice of qualified personnel
c) Limited choice
d) Economical

9. The cost of Recruiting General manager is very ______through Advertisment .


a) Economic
b) Cheaper
c) Costlier
d) Expensive

10. Advertisement through Newspaper, T.V. , radio, professional journal &


magazines are ______ method of recruitment.
a) Direct
b) Indirect
c) Third party
d) None.

11 (1). Which of the following functions of management refers to ‘Keeping and


keeping filled the job positions in an organization?
(a) Planning (b). organizing (c). Staffing (d). controlling

12 (2). Which step in the selection process helps in eliminating unqualified


applicants on the basis of information supplied in the application form;
(a). Selection tests (b). Preliminary screening (c). Employment interview (d).
Selection decision

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13 In staffing function, which combination of activities in sequential order is correct?
(a) Recruitment, selection, training, placement
(b) Selection, training, recruitment, placement
(c) Recruitment, selection, placement, training
(d) Recruitment, training, selection, placement

14 _ is a process of learning and growth.


(a) Training
(b) Development
(c) Recruitment
(d) Both (a) and (c)

15 It refers to the employee occupying the position or post for which the person has
been selected.
(a) Orientation
(b) Selection
(c) Placement
(d) Recruitment

16 The important aspects of staffing include


(a) Selection
(b) Training
(c) Recruitment
(d) All of the above

17 (7). It refers to the horizontal movement of employees along the organisational


structure,
(a) Transfer
(b) Promotion
(c) Training

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18 It is a measure of an individual’s potential for learning new skills.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

19 Mr. M. D’Souza, a chief manager in a company using highly sophisticated


machines and equipments, wants that every employee should be fully trained
using the machines and equipments. Suggest the best method of training that Mr.
M. D’Souza can use for training of the employers.
(a). Orinetation method (b) Vestibule training method (c). Internship
(d). Apprenticeship programme.

20 AB enterprises is a company manufacturing water geysers. The company has a


functional structure with four main functions:- production, Marketing, Finance
and human resource. As the demand for the product grew, the company decided
to hire more employees. Identify the concept which will help the human Resource
Manager in deciding the actual number of persons required in each department.
(a). workload analysis (b). Workforce analysis (c). horizontal analysis
(d). None of these

21 XY enterprises is a company enganged in the marketing of air-condtioners of a


famous brand. The company has a functional structure with four main funtions:-
Purchase, sales, Finance and Staffing. As the demand for product grew, the
companydecided to recruit more employees. Identify the concept which will help
the Human Resource manager to find out the number and type of personnel
available so that he could decide and recruit the required number of persons for
each department.
(a). workload analysis (b). Workforce analysis (c). horizontal analysis
(d). None of these

22 Lalit has always been fascinated to the job of a plumber. Therefore, he decided to
become a plumber. He was told that in order to understand and learn this
workmanship, he will have to work under the guidance of a master worker for a
certain number of years. Identify the type of training being described in the given
lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

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23 When J J Singh applied for the post of Computer teacher in a school in
Bhubaneswar, he was asked to prepare a power point presentation on a particular
topic during selection procedure. Identify the type of selection test being
mentioned in the above lines,
(a) Trade test
(c) Intelligence test
(b) Personality test
(d) Interest test

24 Identify the correct sequence of the steps involved in the staffing process
(a) Recruitment, Estimating the Manpower Requirements, Placement and
Orientation, Selection
(b) Estimating the Manpower Requirements, Selection, Placement and
Orientation, Recruitment
(c) Selection, Estimating the Manpower Requirements, Recruitment, Placement
and Orientation
(d) Estimating the Manpower Requirements, Recruitment, Selection, Placement
and Orientation

25 This test is an indicator of a person’s learning ability or the ability to make


decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

26 Training is a process of increasing ……… and ………….


(A) Goal, Objective
(B) Salary, wages
(C) Job, career
(D) Knowledge, Skills

27 Development is a process of …………… and ………..


(A) Learning, Growth
(B) Job, career
(C) Knowledge, Skills
(D) Goal, Objective

28 Traning is mainly for:


(A) Managerial personnel
(B) Non Managerial personnel
(C) Both the above
(D) None of the above

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29 Time duration of traning is?
(A) Fixed
(B) Unending
(C) Unlimited
(D) pervasive

30 The purpose of development is :


(A) Overall growth of the organization
(B) Overall growth of the employees
(C) Growth of the responsibilities
(D) Growth of authorities

31 Development is mainly for:


(A) Managerial personnel
(B) Non Managerial personnel
(C) Both the above
(D) Workers

32 Development includes:
(A) Training
(B) Learning
(C) Education
(D) All the above
33 Which of the following is the process of learning and growth?
(A) Development
(B) Delegation
(C) Decentralisation
(D) All the above

34 Development is:
(A) Job oriented
(B) Career oriented
(C) Goal oriented
(D) Cost oriented

35 On the job training is provided:


(A) At the workplace
(B) Away from workplace
(C) In Classroom
(D) In Conference hall

36 This analysis would enable an assessment of the number and types of human
resources necessary for the performance of various jobs and accomplishment of
organisational objectives.
i. Breakeven analysis (b) Workload analysis (c) Workforce
analysis (d) All of the above

37 _________________refers to the process of searching for prospective employees


and stimulating them to apply for jobs in the organisation.

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I. Selection (b) Training. (c) Recruitment (d) Orientation

The process of introducing the selected employee to other employees and


38 familiarising him with the rules and policies of the organisation.
I. Orientation (b) Selection (c) Training (a) Recruitment

39 Under this method of recruitment, an organisation maintains a database of


unsolicited applicants in their offices.
(a) Direct recruitment (b) Casual callers (c) Labour contractors (d)
Advertising on television

40 Which of the following is an internal source of recruitment?


(a) Transfer (b) Advertising on television (c) Casual callers (d)
Labour contractors

Many big organisations maintain a close liaison with the universities, vocational
41 schools and management institutes to recruit qualified personnel for various jobs.
This is known as-
(a) Placement agencies and management consultants (b) Direct
recruitment
(c) Labour contractors (d) Campus recruitment

Which of the following is not a disadvantage of using external sources of


42 recruitment?
(a) Dissatisfaction among existing staff (b) Lengthy process (c)
The scope for induction of fresh talent is reduced (d) Costly
process

It is a measure of an individual's potential for learning new skills.


43 (a) Trade test (b) Personality test (c) Intelligence test (d) Aptitude test

Kundan Lal joined a food processing unit as a factory worker. Since he was
expected to work on sophisticated machinery, he was asked to undergo a special
44 training. Identify the training method with reference to above lines.
(a) Vestibule training (b) Apprenticeship training (c) Internship
training (d) Induction training.

These tests measure the existing skills of the individual in terms of the level of
knowledge and proficiency in the area of professions or technical training.
45 (a) Trade test
(b) Personality test

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(c) Intelligence test
(d) Aptitude test

Under this method employees learn their job on the equipment they will be using
but training is done away from actual work place
46 (a) Apprenticeship programme
(b) Vestibule training
(c) Job rotation
(d) Job analysis

It is a good source of filling the vacancies with employees from over staffed
47 departments.
(a) Transfer
(b) Promotion
(c) Placement agencies
(d) Government exchanges
___________enable the overall growth of the employee.
(a) Transfer
48
(b) Development

(c) Training

(d) Government exchanges

Last step in selection process is –

49
(a) Selection Decision (b) Medical Examination (c) Job Offer (d)
Contract of Employment

It leads to shifting an employee to a higher position, carrying higher


responsibilities, facilities, status and pay.
50
(a) Transfer (b) Promotion
(c) Placement agencies (d) Government exchanges

51 “It injects life into organization” Identify the function of management


(a) Planning (b) Organising
(c) Directing (d) Staffing

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52 Which of the following is not an element of Staffing
(a) Recruitment (b) Selection
(c) Training (d) Education

53 Match the statement in column A with the correct functions in the process of
staffing in column B.

Column A Column B
(A) It eliminates unqualified or (i) Recruitment
unfit applicants.
(B) It is positive staffing process. (ii) Preliminary Screening
(C) This source of recruitment (iii) Trade Test
infuses fresh blood in the
organization.
(D) This selection test measures (iv) External source of recruitment
the existing skills of an individual.

Choose the correct option:


(a) (A)-(i); (B)-(ii); (C)-(iii); (D)-(iv)
(b) (A)-(ii); (B)-(i); (C)-(iv); (D)-(iii)
(c) (A)-(ii); (B)-(iv); (C)-(i); (D)-(iii)
(d) (A)-(i); (B)-(iii); (C)-(ii); (D)-(iv)

54 “It is any process by which the aptitudes, skills and abilities of employees to
perform specific jobs are increased.” Identify the element of Staffing.
(a) Recruitment (b) Selection
(c) Training (d) Education

55 It involves shifting of an employee from one job to another, one department to


another or from one shift to another, without a substantive change in the
responsibilities and status of the employee. Identify the source of recruitment.
(a) Promotion (b) Transfer
(c) Direct recruitment (d) Casual Callers
OR
leads to shifting an employee to a higher position, carrying higher

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responsibilities, facilities, status and pay. Identify the source of recruitment.
(a) Transfer (b) Promotion
(c) Direct recruitment (d) Casual Callers

56 Ramesh is working under the guidance of Harish, a carpenter, for the last three
years to learn the different skills of this job. Identify the method of training
Ramesh is undergoing.
(a) Internship Training (b) Apprenticeship Training
(c) Vestibule Training (d) Job Rotation

OR

Monu, a chief engineer in a company using highly sophisticated machines and


equipment wants that every employee should be fully trained before using the
machines and equipment. Identify method of training that Monu can use for
training of the employees.
(a) Internship Training (b) Vestibule Training
(c) Apprenticeship Training (d) Job Rotation

57 Which of the following is not a merit of Internal source of recruitment?


(a) Employees are motivated to improve their performance
(b) Simplifies the process of selection and placement
(c) Transfer is a tool of training the employees to prepare them for higher jobs.
(d) Employees may become lethargic if they are sure of time bound promotions

58 Which of the following is not a selection test?


(a) Intelligence Test (b) Business Test
(c) Personality Test (d) Interest Test

59 Himesh is working as a supervisor in a company. Due to his hard work, he is


promoted to the post of Production Manager. Now the post of supervisor is vacant
and no one can be transferred or promoted to this post. Name the source of
recruitment the company will use to fill up this position.
(a) Internal source of recruitment (b) Eternal source of recruitment
(c) both (a) & (b) (d) None of these

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60 Alpha Enterprises is a company manufacturing water geysers. The company has a
functional structure with four main functions- Production, Marketing, Finance and
Human Resource. As the demand for the product grew, the company decided to
hire more employees.
Identify the concept which will help the Human Resource Manager in deciding
the actual number of persons required in each department.
(a) workforce analysis (b) Workload analysis
(c) both (a) & (b) (d) None of these

61 …………………………recognize the importance of every single person


employed by an organization
1. Organising
2. Staffing
3. Directing
4. Motivation

62 What people seek is not simply a job but a career. Everyone must have the
opportunity to rise on the top. The best way to provide such an opportunity is
through……………………………..?
1. Training and development
2. Promotion and career planning
3. Both (1) and (2)
4. Compensation

63 …………………………..means evaluating an employee’s current and/or past


performance as assign certain pre determined standards.
1. Controlling
2. Supervision
3. Control by exception
4. Performance appraisal

64 Which of the following is not a direct a financial payment as a part of


compensation given to employees?
1. Wages and salaries
2. Incentives
3. Commission
4. Employer paid vacations

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65 Which of the following is not a component of staffing ?
1. Recruitment
2. Advertising
3. Selection
4. Training

66 .………………….. means determining the number and types of personnel


required to fill various position in the organization.
1. Recruitment
2. Selection
3. Staffing
4. Human resource planning

67 Which of the following is not an advantage of external source of recruitment ?


1. Fresh talent
2. Competitive spirit
3. Wider choice
4. Motivates employees

68 Which of the following is not an external source of recruitment?


1. Transfer
2. Advertisement
3. Employment exchange
4. Placement agencies

69 Which of the following is not a limitation of internal sources of recruitment?


1. It reduces the productivity of the organization.
2. Spirit of competition among the employees may be hampered.
3. The employees may become lethargic.
4. It is cheaper.

70 Aastha Ltd. a cellular network company, approached Quick Consultants Pvt. Ltd.
For recruitment of top level executive placements. Quick Consultants Pvt. Ltd.
Advertised the jobs on www.naukri.com on behalf of Aastha Ltd. The recruitment
method followed by Aastha Ltd is:
1. Advertisement
2. Management consultants
3. Placement agencies
4. Web-publishing

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71 Selection is the process of --------

a. searching for prospective employees and stimulating them to apply for


jobs

b. differentiating between applicants in order to identify and hire those with


a greater likelihood of success in a job

c. familiarisation of the employee at the workplace

d. giving opportunity to facilitate employee learning

72 In order to measure certain characteristics of an individual several selection tests


are conducted. Which one of the following is not a part of selection test ------

a. aptitude test b. personality test c. appreciation test d. trade test

73 Rohan was selected as a Public Relation Officer on the basis of his academic
qualifications and aptitude for learning. His communication skill is excellent
but still he need to learn how to deal with the public as well as business
clients.In such a case after recruitment and selection what step will come first.

a. Placement b. orientation c. training d. performance appraisal


74 Selection process does not fulfill the following purpose

a. It ensures that the organisation gets the best among the available

b. It enhances the self esteem and prestige of the selected

c. It helps in stimulating the prospective employees to apply for jobs in the


organisation

d. It conveys to them the seriousness with which the things are done in the
organization

75 Which of the following is not the correct option

a. training is a career oriented process where as development is a job


oriented process

b. training is a short term process where as development is an ongoing

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process

c. training enables the employee to do the job better ,development enables


the overall growth of the employee

d. training is a process of increasing knowledge and skill whereas


development is a process of learning and growth

76 The workers of a factory remain idle because of lack of knowledge of hi-tech


machines. Frequent visit of engineer is made which causes high overhead charges.
The manager wants that each and every worker should be fully trained before
using the machines. Suggest the method of training by which this problem can be
removed.

a. apprenticeship training b. internship training

c. . induction training d. vestibule training

77 With lots of technological changes the nature of job has become more complex,
so there is an urgent need to upgrade the skills of the employees. Training plays
an important role and is really beneficial to the organization. which one of the
following is not a benefit of training to the organization---

a. Helps to reduce wastage of efforts and money

b. enhances employee productivity leading to higher profit

c. Training fosters the future managers who can take lead role if required in
future

d. Training increases the performance of an individual and increases his


earning capacity

78 An organisation provides security services. It hires such candidates who are


reliable, trustworthy and maintain confidentiality of information of their clients.
Which step of selection process will help to ensure this

a. Reference and background checks b Employment interview


c. personality test d. all of the above

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79 Match Column 1 with Column 2

COLUMN 1 COLUMN 2

Intelligence test interior decorator

trade test computer operator

interest test public dealing officer

personality test school teacher

a. i,,ii,iii,iv b. iv,iii,ii,i c.iv.ii,i,iii d. ii,i,iii,iv

80 Match the types of selection test in column 1 with explanation in column 2

COLUMN 1 COLUMN 2

Intelligence test to measure the actual existing skills


possessed aptitude test to measure the potential to
acquire new skills personality test to judge the person's
maturity and value system trade test to judge the
person's ability to make decisions
-------------------- and judgements

a. i,,ii,iii,iv b. iv.ii,iii,i, c iv,iii,ii,i d. ii,i,iii,iv

81 It is the process of choosing from the pool of the prospective job candidates
developed at the stage of recruitment.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation
82 Identify the correct sequence of the steps involved in the selection process
(a) Medical Examination, Contract of Employment, Reference and Background
checking, Selection Decision, Job Offer
(b) Reference and Background checking, Selection Decision, Contract of
Employment, Medical Examination, Job Offer
(c) Job Offer, Reference and Background checking, Selection Decision, Medical
Examination, Contract of Employment
(d) Reference and Background checking, Selection Decision, Medical
Examination, Job Offer, Contract of Employment

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83 It is the process of introducing the selected employee to other employees and
familiarising him with the rules and policies of the organisation.
(a) Orientation
(b) Selection
(c) Training
(d) Recruitment
84 It is a measure of an individual’s potential for learning new skills.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test
85 This test is an indicator of a person’s learning ability or the ability to make
decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test
86 Which of the following is not a benefit of training and development to an
organisation?
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity
(c) Lead to better career of the individual
(d) Reduce absenteeism and increase employee turnover
87 Which of the following is not an on-the-job method of training?
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

88 Under this method of training, a trainee is put under the guidance of a master
worker,
(a) Internship training
(b) Vestibule training
(c) Apprenticeship training
(d) Induction training
89 This type of training is provided to the new employees of an organisation in order
to familiarise them with the organisational rules and policies, their superior and
subordinate, and so on.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training
90 This type of training method is adopted when employees have to handle
sophisticated machinery and equipment at their workplace.
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

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KEY/ANSWER SHEET

MultpleChOice question

Q.No. Answer

1. (a)

2. (c)

3. (a)

4. (c)

5. (d)

6. (b)

7. (c )

8. (b)

9. (c)

10. (b)

11 (c). Staffing

12 (b). Preliminary screening

13 (c) Recruitment, selection, placement, training

14 (b) Development

15 (c) Placement

16 (d) All of the above

17 ,(a) Transfer

18 (d) Aptitude test

19 (b) Vestibule training method

20 (a). workload analysis

21 (b). Workforce analysis

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22 (b) Apprenticeship training

23 (a) Trade test

24 (d) Estimating the Manpower Requirements, Recruitment, Selection, Placement and


Orientation
25 (c) Intelligence test

26 D

27 A

28 B

29 A

30 B

31 A

32 D

33 A

34 B

35 A

36 B

37 C

38 A

39 B

40 A

41 D

42 C

43 A

44 A

45 A

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46 B

47 A

48 B

49 D

50 B

51 (d) Staffing

52 (d) Education

53 (b) (A)-(ii); (B)-(i); (C)-(iv); (D)-(iii)

54 (c) Training

55 (b) Transfer OR (b) Promotion

56 (b) Vestibule Training OR (b) Apprenticeship Training

57 (d) Employees may become lethargic if they are sure of time bound promotions

58 (d) Interest Test

59 (b) Eternal source of recruitment

60 (b) Workload analysis

61 Staffing

62 Answer: Both(1) and (2)

63 Answer: Performance appraisal

64 Answer: Employer paid vacations

65 Answer: Advertising

66 Answer: Human resource planning

67 Answer: Motivates employees

68 Answer: Transfer

69 Answer: It is cheaper

70 Answer: Management consultants

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71 b

72 c

73 c

74 c

75 a

76 d

77 d

78 a

79 c

80 b

81 A

82 D
83 A
84 D
85 C
86 B
87 D
88 C
89 D
90 D

PREPARED BY THE PGTs ( COMMERCE ) OF BHUBANESWAR, GUWAHATI, KOLKATA, RANCHI, SILCHAR AND
TINSUKIA REGIONS.

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UNIT 6 STAFFING

CASE/SOURCE BASED QUESTIONS:

Sl.No. Read the passage given below and answer the following questions……..

1. In a leading manufacturing company there was a meeting regarding the


importance of a function of management which was very much required in
meeting the growing needs of good employees and solving complicated issues
related with human behavior at the workplace. They also discussed about the
most important resource of an organisation.

Q. 1 Which function of management is indicated here in the above case?


a) planing
b) organisation
c) controlling
d) staffing

Q. 2 Which most important resource of an organisation is indicated here?


a) Material
b) capital
c) Human resources
d) Profit

2 Khanna Bros. was a firm manufacturing sports wear. It uses left over cloths
from various cloth factories to manufacture economical sports wear which
were supplied to various rural clubs in nearby towns. It employs more men and
women from nearby villages as workers for creating good quality sports wear.
Khann Bros. is not able to meet its target. Harish, the supervisor of the
company, was told to analyse the reasons for the poor performance. Harish
found following problems and suggested certain solutions in the working of the
business. The number of workers employed was less than what was required for
the work. As a result, the existing workers were overburdened. The firm
decided to search for new workers and it asked the present employees to
introduce candidates or recommend their friends and relatives to the firm. This
enabled the firm in “putting people to jobs” and assured attainment of
objectives according to plans.
Based on the above statements answer the following questions.

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(i). Identify the function of management being performed by the firm in the
above situation.
(a) Planning (b). organizing (c). Staffing (d). Directing

(ii). Name the concept used by the firm.


(a). Recruitment (b). Selection (c). Training (d). Development

3 Mr. Krishan, personnel manager of X Ltd. is busy in making home


appointments for different departments of his company. By now, he has
completed the first two steps of staffing process. The third step is underway.
Name of this step is selection. It has its own lengthy process. He is currently
enageged in employment interview. He has already interviewed the applicants
is now directing them to the concerned departmental managers for another
interview. The objective behind directing them to the departmental managers is
that they too satisfy themselves by converting face-to-face with the applicants.
Based on the above statements answer the following questions.
Identify the first step of staffing process that has been completed.
(a). Recruitment (b). Selection (c). Estimating the manpower requirement (d).
None of these
Which step is under completion. Name it.
(a).Employment interview (b). Recruitment (c). Estimating the manpower
requirement (d). None of these

4 Madhav Ltd. is a highly reputed company and many people wanted to join this
company.The employees of this organization are very happy and they discussed
how they came in contact with this organization. Arman said that he was
introduced by the present Sales manager, Mr. John Abraham said that he had
applied through the newspaper and was appointed as H.R. manager..Vaibhav
said that he was neither related to any of the employee of the organization
northere was any advertisement in the newspaper even then he was directly
called from HMAhmedabad from where he was about to complete his MBA.
Based on the above statements answer the following questions.
The above discussion is indicating an important function of management. Name
thefunction of management.
(a) Planning (b). organizing (c). Staffing (d). Directing
Which step of the management function being discussed in the above statement.
(a).Employment interview (b). Recruitment (c). Estimating the manpower
requirement (d). None of these

5 Deepak is the human Resource manager of a company. He wants to improve the


overall performance of the organization. Hence, he focused more on skilled
personnel in place unskilled or semi-skilled personnel. As a result, the
performance of the organization improved in a very short span of time. He
relied on both on the job training methods and off the job training methods. He
found that under different master workers the plumbers, electricians, etc. better
results. He also found that the sophisticated and machinery were less
mishandled saving the life span of the machineries.

KVS ZIET BHUBANESWAR 26/10/2021 2


Based on the above statements answer the following questions.

Which step of staffing is focused more here?


(a). Recruitment (b). Selection (c). Training (d). Development
Under which training method one learn under a master worker?
(a). Vestibule (b). Apprenticeship programme (c). Internship (d). None of these
Under which training method an actual work environment is created and which
protect that sophisticated and costly machines from being mishandled?
(a). Vestibule (b). Apprenticeship programme (c). Internship (d). None of these

6 Read the passage given below and answer the following questions…

Super Ltd. Approached a good university in Kolkatato recruit qualified


personnel for various technical and professional jobs. They selected Sam, Karn,
Dula, and Soma for various vacancies in the organization.
After the selection and placement, Super Ltd. Felt the need to increase the
skills and abilities, and the development of positive attitude of the employees to
perform their specific jobs better. The company also realized that learning new
skills would improve the job performance of the employees. Hence the
company decided to take action for the same.

Name the step of the staffing process regarding which the company decided to
take action:
(A) Training
(B) Development
(C) Both training and development
(D) None of these
Which of the following is not a benefit, Super Ltd, is expecting from their
decision:
(A) Higher productivity
(B) Reduced supervision
(C) Economy in operation
(D) Higher bonus

KVS ZIET BHUBANESWAR 26/10/2021 3


7 I) Read the following text and answer the following
questions on the basis of the same:
Mr. Vikas Goel is an H.R. Manager of “Sanduja
Furniture Private Limited.” At the beginning of the new
year he anticipated that the company will need 30 new
additional persons to fill up different vacancies. He gave
an advertisement in the newspaper inviting applications
for filling up different vacant posts. As many as 120
applications were received. The same were scrutinized.
Out of these, conditions of 15 applicants were not
acceptable to the company. Letters of regret, giving
reasons, were sent to them. Remaining candidates were
called for preliminary interview. The candidates called
for were asked to fill up blank application forms.
Thereafter, they were given four tests.
The objective of the first test was to find out how much
interest the applicant takes in his work.
The objective of the second test was to find out
‘specialization’ of the applicant in any particular area.
Third test aimed at making sure whether the applicant
was capable of learning through training or not.
The purpose of the fourth test was to find out how much
capability a person has to mix-up with other persons, and
whether he can influence other persons and get
influenced by them.

Q1. “The objective of the second test was to find out


‘specialization’ of the applicant in any particular area.”
Which tests is indicated in this situation?
(A) Personality Test (B) Intelligent Test (C) Aptitude
Test (D) Trade Test

Q2. "At the beginning of the new year he anticipated that


the company will need 30 new additional persons to fill
up different vacancies.” Identify the first step of staffing.
(A) Placement and Orientation (B) Training and
Development
(C) Recruitment (D) Estimating Manpower
Requirement

KVS ZIET BHUBANESWAR 26/10/2021 4


Q3. From the given lines, ‘Out of these, conditions of 15
applicants were not acceptable to the company. Letters of
regret, giving reasons, were sent to them’. Which aspect
of staffing is highlighted in the statement?
(A) Recruitment (B) Selection (C) Training (D)
Education

8 Motorcycles Rides Pvt. Ltd. decided to modernize the plant as


they are going to manufacture on large scale and cater to the
export market as well as the domestic market. So, it has become
necessary to provide knowledge and skills to the existing
workers to cope with new technology. The company believes
that training will help its workers to improve their functioning
and performance in many areas. Thus, the company has decided
to train its workers so as to equip them with the latest production
technology. But the company is in a dilemma with respect to the
training method to be adopted. The HR department wants to
adopt a training method which is more suitable for a
manufacturing concern than a trading concern as the workers
will be involved in operating many sophisticated machines,
majority of which the company is planning to import from Japan.
Thus, they have decided to create actual work environments in a
class room and employees to use the same materials, files and
equipment in order to equip themselves with the imported new
technology. Some of the employees are kept under guidance of a
master worker for a prescribed period of time. This will enable
firm to reduce accidents as employees will be more efficient to
handle machines. They also plan to recruit more people
especially freshers to meet the rise in demand and train them
accordingly. For this purpose, they have decided to select
candidates who are studying but will also work in their factory or
office to acquire practical knowledge and skills.

Q1. Identify the benefit of training stated in the above paragraph.


(A) Makes employees more efficient to handle machines.
(B) Prepare them for any intended job.
(C) Equips the future manager who can take over in case of
emergency.
(D) All of the above

Q2. Which training method has been chosen by Motorcycles

KVS ZIET BHUBANESWAR 26/10/2021 5


Rides Pvt. Ltd. to train its existing workers?
(A) Apprenticeship Training (B) Internship Training
(C) Vestibule Training (D) None of the above

Q3. Which training method has been chosen by Motorcycles


Rides Pvt. Ltd to train its new workers?
(A) Lectures (B) Internship Training
(C) Vestibule Training (D) Apprenticeship Training

9 II) Read the following text and answer the questions given
below:
Ajay ltd, requires new employees. For this the company
has started making efforts. The financial condition of the
company is not very good but the requirement of
employees at key positions is required.
Another company, Bhaskar ltd, is struggling with lack
of balance in the composition of its workforce. There are
certain departments in which the number of employees is
surplus whereas there are certain departments in which
there is shortage of required number of employees.

Q1. How can Ajay ltd. solve its problem of recruitment?


(A) Internal sources of recruitment

(B) External sources of recruitment

(C) Either A or B

(D) Neither A nor B

Q2. How can Bhaskar ltd. solve its problem of recruitment?


(A) Internal sources of recruitment

(B) External sources of recruitment

(C) Either A or B

(D) Neither A nor B

Q3. Which function of management is related to in the above


paragraph?

KVS ZIET BHUBANESWAR 26/10/2021 6


(A) Planning (B) Organising (C) Staffing
(D) Directing.

10 Read the following text and answer the questions given below:
Owing to the increased workload after demonetisation,
the income tax employees of Karnataka and Goa region
had urged the Centre to increase manpower of the I-T
department by filling up 35% vacancies which were lying
vacant. As there were confirmed reports about misuse of
bank accounts, foreign exchange mechanism, gold
purchases and adoption of various other dubious means
for investing the unaccounted cash.

Q1. Identify the function of management being discussed


in the above lines-
(A) Planning (B) Organising (C) Staffing (D)
Directing.

Q2. Identify the particular step related to the function of


management as identified in Q1 of the question which
has already been performed-
(A) Placement (B) Estimation of manpower
requirement (C) Personal interview (D) Selection.

11 Atul –The Assistant Manager, Vikas- The Marketing Head and Leena- The
Human Resource Manager of ‘Montac Enterprises Ltd.’ decided to leave the
company. The Chief Executive officer of the company called the Human
Resource Manager, Leena and requested her to fill up the vacancies before
leaving the organisation. Leena suggested that her subordinate Miss Rama
Wadhwa is very competent and trust worthy, if she could be moved up in the
hierarchy, she would do the needful. The Chief Executive Officer agreed for the
same. Miss Rama Wadhwa contacted ’Smith Recruiters’ who advertised for the
post of marketing head for ‘Montac Enterprises Ltd.’ They were able to recruit
a suitable candidate for the company. Atul’s vacancy was filled up by screening
the database of unsolicited applications lying in the office.

How the vacancy of Leena, The human resource manager filled?

KVS ZIET BHUBANESWAR 26/10/2021 7


(a) Recommendations of employees (b) Transfer
(c) Direct recruitment (d) Casual Caller

How the vacancy of Vikas, The Marketing head filled?


(a) Recommendations of employees
(b) Transfer
(c) Placement Agencies and Management Consultants
(d) Casual Callers

How the vacancy of Atul –The Assistant Manager filled?


(a) Recommendations of employees
(b) Transfer
(c) Placement Agencies and Management Consultants
(d) Casual Callers

Which of the following is not an external source of recruitment?


(a) Recommendations of employees
(b) Transfer
(c) Placement Agencies and Management Consultants
(d) Casual Callers

12 Abc Ltd is running business of FMCG goods. Under different departments the
company has number of employees. The company made different methods of
training to different group of employees.
Job Rotation: This kind of training involves shifting the trainee from one
department to another or from one job to another.
Vestibule Training: Employees learn their jobs on the equipment they will be
using, but the training is conducted away from the actual work floor.
Internship Training: It is a joint programme of training in which educational
institutions and business firms cooperate.
Apprenticeship Programmes:joint programme of training in which
educational institutions and business firms cooperate.Apprenticeship
programmes put the trainee under the guidance of a master worker.

Which method of training is there That enables the trainee to gain a broader
understanding of all parts of the business and how the organisation as a whole
functions.

KVS ZIET BHUBANESWAR 26/10/2021 8


(a) Job Rotation (b) Vestibule Training
(c) Internship (b) Apprenticeship

People seeking to enter skilled jobs, to become, for example, lumbers,


electricians or iron-workers, are often required to undergo apprenticeship
training. Identify specific source of identifying .
(a) Job Rotation (b) Vestibule Training
(c) Internship (b) Apprenticeship

Actual work environments are created in a class room and employees use the
same materials, Actual work force.
(a) Job Rotation (b) Vestibule Training
(c) Internship (b) Apprenticeship

Which department is to establish staffing process in.


(a) Human resource and output and development department
(b) Human resource and develop and development department
(c) Human resource and development department
(d) none of the above

13 Ashish, the Marketing Head, Raman, the Assistant Manager and Jyoti the
Human Resource Manager of 'Senor Enterprises Ltd’, decided to leave the
company.
The Chief Executive Officer of the company called Jyoti, the Human Resource
Manager and requested her to fill up the vacancies before leaving the
organization. Informing that are subordinate Miss Alka Pandit was very
competent and trustworthy, Jyoti suggested that if she could be moved up in
the hierarchy, she would do the needful. The Chie Executive Officer agreed for
the same. Miss Alka Pandit contacted “Keith Recruiters” who advertised for the
post of marketing head for ‘Senor Enterprises Ld’. They were able to recruit a
suitable candidate for the company, Raman' Vacancy was filled up by
screening the database of unsolicited applications lying in the office.

1.Identify the function of management discussed in the above case.


(a) Planning
(b) Organising
(c) Staffing
(d) Directing

2.Identify the step of the function of management identified in Q 1,as discussed


above.
(a) Recruitment
(b) Selection
(c)Placement and Orientation

KVS ZIET BHUBANESWAR 26/10/2021 9


(d) Training and Development

3. “Informing that her subordinate Miss Alka Pandit was very competent and
trustworthy, Jyoti suggested that if she could be moved up in the hierarchy, she
would do the needful." Name the internal/external source of recruitment used
by'
Senor Enterprises Ltd. highlighted above.
(a) Transfers
(b) Promotions
(c) Recommendations of employees
d) Campus Recruitment

4."Raman's Vacancy was filled up by screening the database of unsolicited


applications lying in the office.” Name the internal/external source of
recruitment used by 'Senor Enterprises Ld' highlighted above
(a) Transfers
(b) Web publishing
(c) Casual Callers
(d) Placement Agencies

14 Ms. Jayshree recently completed her Post Graduation Diploma in Human


Resource Management. A large steel manufacturing company which employ
800 persons appointed her as its Human Resource Manager. Ms. Jayshree has
been given completed charge of the company’s Human Resource Department.
The company has an expansion plan in hand which may required another 200
persons for various types of additional requirements.
1.Identify the function of management highlighted in the above case.
a) Planning
b) Organizing
c) Staffing
d) Directing

2. Identify the step of function of management identified in the above case.


a) Estimating manpower requirement
b) Recruitment
c) Selection
d) Placement and Orientation

3. Identify the concept which will help in deciding the number of persons
required.
a) Workload Analysis
b) Workforce Analysis
c) Human Resource Planning
d) Staffing

4. Identify the next two steps in the function of management identify in part (a)

KVS ZIET BHUBANESWAR 26/10/2021 10


to fulfill the additional requirements of 200 persons.
a) Recruitment; Selection
b) Selection; placement and Orientation
c) Placement and Orientation; training and Development
d) Training and Development; Performance Appraisal

15 Read the passage given below and answer the following questions……..

Vidya Mandir public school had a vacancy of a science teacher. They were
looking for a creative teacher who will use innovative methods of teaching. An
advertisement was given in all leading newspapers. since the response was huge
the school scrutinized the application forms and rejected the candidates who did
not have the necessary qualifications. There after a test was conducted to
measure the existing skills of the candidates. It was followed by an elaborate
one to one interaction with the candidates by a panelist and experts.

1. Name the step of the selection process in which application forms of the
candidates were rejected .

a. Selection test b. preliminary screening

c.Selection decision d. trade test

2. Which selection test was used by Vidya Mandir Public School----

a. Aptitude test b. Personality test . c. Interest test d. Trade


test

3. Vidya Mandir Public School wanted to check the credentials of the


applicants and collect some additional information about them from
their previous employer, which step of selection process will be
followed by Vidya Mandir Public School

a. Reference and background checks b. Job offer

c.contract of employment d. preliminary screening

4. Name the step of selection process in which appointment letter is given


to the applicants

KVS ZIET BHUBANESWAR 26/10/2021 11


a. Contract of employment b. job offer c. selection
decision d. selection test

16 Read the passage given below and answer the following questions……..

Mohan completed his formal education from Talent school and was unable to
continue his higher education due to some family problem. He started
accompanying his father who was a very reputed carpenter in his village. Over
a period of time Mohan has learnt different skills of this job and now he has
become a very famous carpenter himself.

1. Mohan learnt the work while actually doing. This method of training is
an example of--------

a. Off the job b. On the job c. Orientation d. Both (a) and (b)

2. Name the training that Mohan got from his father----

a. Internship training b. Vestibule training c. Apprenticeship


training d. Induction

3. The above method of training is useful when the trainee has to----

a. Handle sophisticated machinery

b. carry on regular studies and simultaneously work in a factory

c. gain a broader understanding of all parts of the business

d. enter into jobs that requires skill and creativity

4. Which of the following is not a benefit of training to the Employees---

a. Reduce wastage of efforts and money of the organization

b. Better career opportunity of the individual

c. Helps him to earn more

d. Increases job satisfaction and morale of employees

KVS ZIET BHUBANESWAR 26/10/2021 12


17 Read the following text and answer the following questions on the basis of
the same:
Mr. Rajat is an H.R. Manager of “Sanduja Furniture Private Limited.” At
the beginning of the new year he anticipated that the company will need 30
new additional persons to fill up different vacancies. He gave an
advertisement in the newspaper inviting applications for filling up different
vacant posts. As many as 120 applications were received. The same were
scrutinized. Out of these, conditions of 15 applicants were not acceptable to
the company. Letters of regret, giving reasons, were sent to them.
Remaining candidates were called for preliminary interview. The
candidates called for were asked to fill up blank application forms.
Thereafter, they were given four tests. The objective of the first test was to
find out how much interest the applicant takes in his work. The objective of
the second test was to find out ‘specialization’ of the applicant in any
particular area. Third test aimed at making sure whether the applicant was
capable of learning through training or not. The purpose of the fourth test
was to find out how much capability a person has to mix-up with other
persons, and whether he can influence other persons and get influenced by
them.
(i)The purpose of the fourth test was too find out how much capability a person
has to mix-up with other persons, and whether he can influence other persons
and get influenced by them. Which tests is indicated in this situation.
A) Personality Test
B) Intelligent Tests
C) Aptitude Test
D) Trade Test

(ii) At the beginning of the new year he anticipated that the company will need
30 new additional persons to fill up different vacancies. Identify the first step of
staffing.
A) Placement and Orientation
B) Training and Development
C) Recruitment
D) Estimating Manpower Requirement

(iii) From the given lines, ‘Out of these, conditions of 15 applicants were not
acceptable to the company.’ Letters of regret, giving reasons, were sent to them.
Which aspect of staffing is highlighted in the statement?
A) Recruitment
B) Selection
C) Training
D) Education

(iv) The applicants were given four tests like intelligent test to interest test after
filling up blank application form. Identify which step of selection process was
followed by the management.
A) Selection Decision
B) Selection Tests
C) Job Offer
D) Medical Examination

KVS ZIET BHUBANESWAR 26/10/2021 13


ANSWER KEY : Case Study Questions

Q.No. Answer

1. (i) Ans. (d)


(ii) Ans. (c )

2(i) (c). Staffing


(ii) (a). Recruitment

3.(i) (c). Estimating the manpower requirement


(ii) (a).Employment interview

4.(i) (c). Staffing


(ii) (b). Recruitment

5(i) (c). Training


(ii) (b). Apprenticeship programme
(iii) (a). Vestibule

6 C
D

7 1) D 2) D 3) B

8 1) A 2) C 3) B

9 1) A 2) C 3) B

10 1) C 2) B

11 (a) Recommendations of employees


(c) Placement Agencies and Management Consultants
(d) Casual Callers
(b) Transfer

KVS ZIET BHUBANESWAR 26/10/2021 14


12 (b) Vestibule Training
(b) Apprenticeship
(a) Job Rotation
(c) Human resource and development depatement

13 1 Answer: (c) Staffing


2 Answer: (a) Recruitment
3 NAnswer: (b) Promotions
4 Answer: (c) Casual callers

14 1 Answer: c) Staffing
2 Answer: a) Estimating manpower requirement
3 Answer: a)Workload Analysis
4 Answer: a) Recruitment; Selection

15 1) Preliminary screening
2) Aptitude test
3) Reference
4) Job offer

16 1 (b)
2 Vestibule training
3 carry on regular studies and simultaneously work in a factory
4 Helps him to earn more

17 1) A
2) D
3) B
4) B

PREPARED BY THE PGTs ( COMMERCE ) OF BHUBANESWAR, GUWAHATI, KOLKATA, RANCHI, SILCHAR AND
TINSUKIA REGIONS.

KVS ZIET BHUBANESWAR 26/10/2021 15


UNIT 6 STAFFING

TRUE FALSE QUESTIONS:

Sl.No. Question

1. Understandingg manpower requirement is merely knowing how many person


one organization needs.

2. Staffing requirements arise only in case of starting a new business.

3. Every candidate/applicant may be recruited in the organization.

4. Selection of an employees helps enhancement of self-esteem.

5. By offering the opportunity for career advancement an organization is able to


attract new talented people.

6 Transfer is an internal source of recruitment.

7 Performance appraisal means evaluating an employee’s current and /or past


performance as against certain predetermined standards.

8 Interest test provides clues to a person’s emptions, reactions, maturity and value
system.

9 Contract of employment is the last step in the process of selection.

10 Aptitude test helps the company to know whether the employees has capacity
and talent to learn in future.

11 Pre-requisite of selection is recruitment.

12 Recruitment is called positive process because more and more people are invited
to apply for the job.

13 Expense on training is a waste.

14 Workforce analysis would reveal whether the organization is under-staffed or


over-staffed.

KVS ZIET BHUBANESWAR 26/10/2021 1


15 Workload analysis is an assessment of the number and type of employees
required to perform various jobs to achieve organizational objectives.

16 Statement I: Internship training is on the job method of training.


Statement II: Vestibule training is also on the job training.
(a) Statement I is correct and II is wrong
(b) Statement II is correct and I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect
17 Statement I: Development gives better career prospect.
Statement II: Training helps to increase earning.
(a) Statement I is correct and II is wrong
(b) Statement II is correct and I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect
18 StatementI: Training is job oriented.
Statement II: Development is also job oriented.
(a) Statement I is correct and II is wrong
(b) Statement II is correct and I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect
19 Statement I: Development comes under training.
Statement II: Training comes under development.
(a) Statement I is correct and II is wrong
(b) Statement II is correct and I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect
20 Statement I: Training is imparted for a fixed period.
Statement II: Development is a continuing activity.
(a) Statement I is correct and II is wrong
(b) Statement II is correct and I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect

21. Promotion of teacher to principal will lead to decrease in responsibilities and salary.

18 Staffing requirements arise only in case of starting a new business


19 Freshly appointed teacher in a Vidyalaya need orientation.
20 The key to success of any organization is right person at the right job position.
21 Recruitment is a negative process.
22 Selection is a negative process.
23 Intelligence test helps to find out how much interest the applicant takes in his work.
24 External recruitment includes transfer and promotion from one department to another.
25 Staffing is last function of management.
26 Internal recruitment is costly and lengthy process.

KVS ZIET BHUBANESWAR 26/10/2021 2


31 Staffing is ‘putting right people to the right jobs at the right time’.
32 Recruitment refers to the process of finding possible candidates for a job or function.
33 Transfer and promotion are two sources of internal recruitment
34 Internship training involves shifting the trainee from one department to another or from
one job to another.
35 Induction training is a type of training given to help a existing employee.
36 Training and development are synonymous.
37 Spending money on training is waste when we are already spending huge amount in
selection of efficient employees.
38 When a trainee learns under the guidance of a master worker it is called Vestibule school.
39 Freshly appointed people need orientation.
40 Training is essential for existing as well new employees.

KVS ZIET BHUBANESWAR 26/10/2021 3


ANSWER KEY : True False Questions

Q.No. Answer

1. False

2. False

3. True

4. True

5. True

6 True

7 True

8 False

9 True

10 True

11 True

12 True

13 False

14 True

15 True

16 A

17 C

18 A

19 B

20 C

21 False

22 False

KVS ZIET BHUBANESWAR 26/10/2021 4


23 True

24 True

25 False

26 True

27 FaLSE

28 False

29 False

30 False

31 True

32 True

33 True

34 False

35 False:

36 False – Different

37 False- it is essential

38 False – Apprenticeship

49 True- Freshly appointed people need orientation/induction

40 True- yes, essential for all

PREPARED BY THE PGTs ( COMMERCE ) OF BHUBANESWAR, GUWAHATI, KOLKATA, RANCHI, SILCHAR AND
TINSUKIA REGIONS.

KVS ZIET BHUBANESWAR 26/10/2021 5


UNIT 6 STAFFING

ASSERTION REASON TYPE QUESTIONS

Q. Question
No.

Assertion:……………………………………………
Reason: ………………………………………………
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.

1. Assertion(A): Staffing involves manning the organisational structure.


Reason(R): It involves not only recruitment but also subsequent development of
persons within the organisation.
A. Both (A) and (R) are correct, and (R) is the correct explanation of (A).
B. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
C. (A) is correct, but (R) is not correct.
D. (A) is wrong, and (R) is correct

2. Assertion (A): The staffing function has assumed greater importance these days
Reason( R): Rapid advancement of technology, increasing size of organization
and complicated behaviour of human beings
A. Both (A) and (R) are correct, and (R) is the correct explanation of (A).
B. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
C. (A) is correct, but (R) is not correct.
D. (A) is wrong, and (R) is correct.

KVS ZIET BHUBANESWAR 26/10/2021 1


3. Assertion (A): staffing improves job satisfaction and morale of employee
REASON (R): the responsibility of all managers to directly deal with and select
people to work for the organisation
A. Both (A) and (R) are correct, and (R) is the correct explanation of (A).
B. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
C. (A) is correct, but (R) is not correct.
D. (A) is wrong, and (R) is correct.

4. Assertion (A) Human resource management has replaced the traditional concept
of labour welfare and personnel management
Reason (R ) Human Resource Management (HRM) in its present form has
evolved from a number of significant inter-related developments
A. Both (A) and (R) are correct, and (R) is the correct explanation of (A).
B. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
C. (A) is correct, but (R) is not correct.
D. (A) is wrong, and (R) is correct.

5. Assertion (A) The foundation of any organisation is the talented and


hardworking people, who are the principal assets of any firm. It is an established
fact that the growth of an organisation requires he continual infusion of quality
staff
Reason (R) adequate staffing or the provision for appropriate human resources is
an essential requirement for any organisation’s success.
A. Both (A) and (R) are correct, and (R) is the correct explanation of (A).
B. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
C. (A) is correct, but (R) is not correct.
D. (A) is wrong, and (R) is correct.

6 For the following two statements choose the correct statement.


Statement I: Staffing is the most sensitive function of management.
Statement II: Staffing is the part of selection.
Choose the correct option from the options given below:
(a). Statement I is correct but statement II is wrong.
(b). Statement I is correct but statement II is wrong.
(c). Both the statements are correct.
(d). Both the statements are incorrect.

KVS ZIET BHUBANESWAR 26/10/2021 2


7 For the following two statements choose the correct statement.
Statement I: Training enhances one’s skill to perform a specific job.
Statement II: Vestibule training is one of the off the job training method.
Choose the correct option from the options given below:
(a). Statement I is correct but statement II is wrong.
(b). Statement I is correct but statement II is wrong.
(c). Both the statements are correct.
(d). Both the statements are incorrect.

8 For the following two statements choose the correct statement.


Statement I: Estimating the manpower requirement is the first step of staffing.
Statement II: Selection is followed by recruitment as a step of staffing process.
Choose the correct option from the options given below:
(a). Statement I is correct but statement II is wrong.
(b). Statement I is correct but statement II is wrong.
(c). Both the statements are correct.
(d). Both the statements are incorrect.

9 Assertion (A): Staffing is the process of filling and keeping filled the job
positions in an organization.
Reason (R): Staffing always takes care of vacancy due to death of an employee,
retirement, etc. hence it always keeps the job positions filled up to optimum
level.
In the context of above two statements, which of the following is correct?
(A). Assertion (A) and Reason (R) are correct but the Reason (R) is not the
correct explanation of Assertion (A).
(B). Both, Assertion (A) and Reason (R) are correct and Reason (R) is the
correct explanation of Assertion (A).
(C). Assertion (A) is correct but Reason (R) is not correct.
(D). Both the Assertion (A) and Reason (R) is incorrect

10 Assertion (A): Recruitment is the process of searching prospective employees of


the organization.
Reason (R): Recruitment is always a negative process as it focuses on rejection
of employees.
In the context of above two statements, which of the following is correct?
(A). Assertion (A) and Reason (R) are correct but the Reason (R) is not the
correct explanation of Assertion (A).
(B). Both, Assertion (A) and Reason (R) are correct and Reason (R) is the
correct explanation of Assertion (A).
(C). Assertion (A) is correct but Reason (R) is not correct.
(D). Both the Assertion (A) and Reason (R) is incorrect

KVS ZIET BHUBANESWAR 26/10/2021 3


11 Assertion (A): When the employees are trained they are performing the job then
it is known as on the job training method.
Reason (R): Vestibule training is on the job training method.
In the context of above two statements, which of the following is correct?
(A). Assertion (A) and Reason (R) are correct but the Reason (R) is not the
correct explanation of Assertion (A).
(B). Both, Assertion (A) and Reason (R) are correct and Reason (R) is the
correct explanation of Assertion (A).
(C). Assertion (A) is correct but Reason (R) is not correct.
(D). Both the Assertion (A) and Reason (R) is incorrect

12 Assertion: Training is job oriented.


Reason: Training helps in developing skills for performing job.
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.

13 Assertion: Training leads to higher productivity.


Reason: Trained personnel require less supervision.
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.
14 Assertion: Training increases employees earning.
Reason: Training Increases supervision
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.

15 Assertion: Development is career oriented.


Reason: Development is a continuous activity.
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.

KVS ZIET BHUBANESWAR 26/10/2021 4


16 Assertion: Vestibule training is off the job method.
Reason: employees learn their job on the equipments which are replica of actual
workplace.
(A) Both Assertion and reason are true and reason is correct explanation of
assertion.
(B) Assertion and reason both are true but reason is not the correct explanation
of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.

Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason
(R). Mark the correct choice as:
(A) Both (A) and (R) are true, and (R) is the correct explanation of (A).
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
17.Assertion (A): Internal recruitment simplifies the process of selection and placement. Reason (R):
Filling vacancies in higher jobs from within the organisation motivates the employees to improve their
performance through learning and practice.

18 Assertion (A): Advertisement is an external source of recruitment. Reason (R): Advertisement gives the
management a limited range of candidates from which to choose.

19 Assertion (A): Trade tests are used to know the pattern of interests or involvement of a person. Reason (R):
Selection test is a mechanism that attempts to measure certain characteristics of individuals.

20 Assertion (A): Training helps the employees in promotion.


Reason (R): Training is a process of increasing knowledge and skills of employees.

21 Assertion (A): Staffing ensures the continuous survival and growth of the enterprise through the
succession planning for managers.
Reason (R): The function of staffing enables the manager to filling and keeping filled the
positions in the organisation structure.
22 Assertion: Transfer and Promotion are two sources of internal recruitment.
Reasoning: On the job and Off the job are two methods of training
(A) Both Assertion and reason are true and reason is correct explanation of assertion.
(B) Assertion and reason both are true but reason is not the correct explanation of assertion.
(C) Assertion is true, reason is false.

KVS ZIET BHUBANESWAR 26/10/2021 5


(D) Assertion is false, reason is true.
23 Assertion: Recruitment is treated as positive step of staffing process.
Reasoning: It is an invitation to apply for the post by general public.
(A) Both Assertion and reason are true and reason is correct explanation of assertion.
(B) Assertion and reason both are true but reason is not the correct explanation of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.
24 Assertion: Workload analysis would enable an assessment of the number and types of human
resources necessary for the performance of various jobs and accomplishment of
organisational objectives.
Reasoning: Workforce analysis would reveal the number and type available.
(A) Both Assertion and reason are true and reason is correct explanation of assertion.
(B) Assertion and reason both are true but reason is not the correct explanation of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.
25 Assertion: Apprenticeship programmes put the trainee under the guidance of a master worker.
Reasoning: These are designed to acquire a higher level of skill.
(A) Both Assertion and reason are true and reason is correct explanation of assertion.
(B) Assertion and reason both are true but reason is not the correct explanation of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.
26 Assertion: In vestibule training method employees learn their jobs on the equipment they will be
using, but the training is conducted away from the actual work floor.
Reasoning: Vestibule training is an on the job training method.
(A) Both Assertion and reason are true and reason is correct explanation of assertion.
(B) Assertion and reason both are true but reason is not the correct explanation of assertion.
(C) Assertion is true, reason is false.
(D) Assertion is false, reason is true.
27 Assertion(A): Staffing involves manning the organizational structure.
Reason(R): It involves not only recruitment but also subsequent development of persons within the
organization.
a) Both (A) and (R) are correct and (R) is correct explanation of (A).
b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
c) Assertion(A) is correct, but (R) is not correct.
d) Assertion(A) is not correct, but (R) is correct.

28 Assertion(A): Staffing is most fundamental and critical drive of organizational performance.

KVS ZIET BHUBANESWAR 26/10/2021 6


Reason(R): Human resources are the foundation of any business the right people can help to make a
business to the top the wrong people can break the business.
a) Both (A) and (R) are correct and (R) is correct explanation of (A).
b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
c) Assertion(A) is correct, but (R) is not correct.
d) Assertion(A) is not correct, but (R) is correct.

29 Assertion(A): Staffing is a continuous process.


Reason(R): New jobs may be created and some of the existing employees may leave the
organization.
a) Both (A) and (R) are correct and (R) is correct explanation of (A).
b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
c) Assertion(A) is correct, but (R) is not correct.
d) Assertion(A) is not correct, but (R) is correct.

30 Assertion(A): Advertisement is an internal source of recruitment.


Reason(R): Advertisement gives the management a wider range of candidates from which to choose.
a) Both (A) and (R) are correct and (R) is correct explanation of (A).
b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
c) Assertion(A) is correct, but (R) is not correct.
d) Assertion(A) is not correct, but (R) is correct.

31 Assertion(A): Internal recruitment simplifies the process of selection and placement.


Reason(R): Filling vacancies in higher jobs from within the organization motivates the employees to
improve their performance through learning and practices.

a) Both (A) and (R) are correct and (R) is correct explanation of (A).
b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
c) Assertion(A) is correct, but (R) is not correct.
d) Assertion(A) is not correct, but (R) is correct.

32.ASSERTION(A): Selection is process to discover most promising and most suitable candidate
for the organization.
REASON(R): selection tests are the only measure to identify the most suitable candidate.
a) Both (A) and (R) are true and (R) is correct explanation of (A)
b) Both (A) and (R) are true but (R) is not correct explanation of (A)
c) (A) is true but (R) is false
d) (A) is false but (R) is true
33 ASSERTION(A): Selection is process to discover most promising and most suitable candidate
for the organization.
REASON(R): selection tests are one of the measure to identify the most suitable candidate.

a) Both (A) and (R) are true and (R) is correct explanation of (A)
b) Both (A) and (R) are true but (R) is not correct explanation of (A)
c) (A) is true but (R) is false
d) (A) is false but (R) is true
34 ASSERTION(A): Vestibule school is an off-the-job training program
REASON(R): A dummy model of machinery is prepared and instead of using original machinery

KVS ZIET BHUBANESWAR 26/10/2021 7


employees are trained on dummy model.
a) Both (A) and (R) are true and (R) is correct explanation of (A)
b) Both (A) and (R) are true but (R) is not correct explanation of (A)
c) (A) is true but (R) is false
d) (A) is false but (R) is true
35 ASSERTION(A): Training equips the employees with the required skill to perform the job.
REASON(R): Training may be provided on-the-job and off-the-job

a) Both (A) and (R) are true and (R) is correct explanation of (A)
b) Both (A) and (R) are true but (R) is not correct explanation of (A)
c) (A) is true but (R) is false
d) (A) is false but (R) is true
36 ASSERTION(A): Training equips the employees with the required skill to perform the job.
REASON(R): Training boost up the morale of the employees.
a) Both (A) and (R) are true and (R) is correct explanation of (A)
b) Both (A) and (R) are true but (R) is not correct explanation of (A)
c) (A) is true but (R) is false
d) (A) is false but (R) is true
Question

a. Both Assertion(A) and Reason(R) are true and reason is correct explanation of assertion.
b. Assertion(A) and Reason(R) both are true but reason is not the correct explanation of assertion.
c. Assertion(A) is true, Reason(R) is false.
d. Assertion(A) is false, Reason(R) is true
37 Assertion: selection process involves judgement about the performance potential of a candidate

Reasoning: the effectiveness of the selection process is tested in terms of, on the job performance of
the selected candidate.

38 .Assertion: Training is a much broader term than Development


Reasoning: Development covers those activities which improve job performance and bring about
growth of the personality of employees
39 Assertion: In certain jobs the candidates are required to undergo medical fitness test

Reasoning: The job offer is given to the candidate who is declared medically fit
40 Assertion: When a job seeker wants to apply for a job, he /she is first of all asked to sign the
document called Contract of Employment

Reasoning: Few information that is included in Contract of Employment are Job Title, Duties,
Responsibilities, Leave rules etc

41 Assertion: on the job method of training is learning while doing

Reasoning the employee actually works at the workplace and gradually improves his performance
by learning from his own mistakes

KVS ZIET BHUBANESWAR 26/10/2021 8


ANSWER KEY : Assertion Reason Questions

Q.No. Answer
1. (B)
2. (A)
3. (B)
4. (B)
5. (A)
6 (a). Statement I is correct but statement II is wrong.
7 (c). Both the statements are correct.
8 (c). Both the statements are correct.
9 (B). Both, Assertion (A) and Reason (R) are correct and Reason (R) is the correct explanation
of Assertion (A).
10 (C). Assertion (A) is correct but Reason (R) is not correct.
11 (C). Assertion (A) is correct but Reason (R) is not correct.
12 (A)
13 B
14 C
15 B
16 A
17 A
18 C
19 D
20 A
21 A
22 (B) Assertion and reason both are true but reason is not the correct explanation of assertion.
23 (A) Both Assertion and reason are true and reason is correct explanation of assertion.
24 (B) Assertion and reason both are true but reason is not the correct explanation of assertion.
25 (A) Both Assertion and reason are true and reason is correct explanation of assertion.
26 (C) Assertion is true, reason is false.

KVS ZIET BHUBANESWAR 26/10/2021 9


27 Answer: b) Both (A) and (R) are correct and (R) is not correct explanation of (A).
28 Answer: a) Both (A) and (R) are correct and (R) is correct explanation of (A).
29 Answer: a) Both (A) and (R) are correct and (R) is correct explanation of (A).
30 Answer: d) Assertion(A) is not correct, but (R) is correct.
31 Answer: a) Both (A) and (R) are correct and (R) is correct explanation of (A).
32 1 a

33 2 d

34 3 a

35 4 d

36 5 a

37 C

38 B

39 A

40 A

41 B

PREPARED BY THE PGTs ( COMMERCE ) OF BHUBANESWAR, GUWAHATI, KOLKATA, RANCHI, SILCHAR AND
TINSUKIA REGIONS.

KVS ZIET BHUBANESWAR 26/10/2021 10

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