Procedures - samples

syllabus
• Persyaratan umum – general requirements
• Persyaratan struktural – structural requirements
• Persyaratan sumber daya – resource requirements
• Persyaratan informasi – information requirements
• Persyaratan proses – process requirements
• Persyaratan sistem manajemen – management system requirements
Persyaratan umum – general requirements

The ISO 9001 standard requires, through clause 7, that organisation

provides adequate resources to operate an effective Quality
Management System.
This includes providing resources for:
• Robust infrastructure
• Efficient working environments
• Effective HR Management
Persyaratan struktural – structural requirements
Persyaratan sumber daya – resource requirements
Persyaratan informasi – information requirements
Persyaratan proses – process requirements
Persyaratan sistem manajemen – management
system requirements