“ National Conference

On
Indian Economy : Marching Towards 3rd Largest
Across the Globe
Buddha Degree College , GIDA, Gorakhpur

Date of Conference: 4th -5th April, 2024

Paper title- Satisfaction &

”
awareness towards service
offeres
Author Name- Nitesh Pati Tripathi

BDC 1
 Contents

• Introduction Literature Survey

• Research Gap Problem

• Statement

• Proposed Solution / Methodology

• Experimental Results
• Conclusion & Future Work
• References
•

BDC 2
Introduction

Satisfaction and awareness towords service offers means how happy customres are with a
comapny and how to use or benefits of products

BDC 3
Literature Survey

> Satisfaction and awareness related to products essential for the customers
satisfaction awareness plays vital role

BDC 4
Research Gap

Todays customer satisfaction and awareness become important just because more advance
and aware about service offer by company through product and services

BDC 5
Problem Statement

Challenges in term of satisfaction is how to provide better services in the world of

competition also become challenging how to aware the customers towords product

BDC 6
Proposed Methodology / Solution

Solution is deals with competition and make easier to the customer to understand the use of
product and benefits of products

BDC 7
Experimental Results

BDC 8
Conclusion & Future Work

> For servive industry the next is to explore services to awareness at better level to
complete

BDC 9
References

> https://asq.org/quality-resources/customers-satisfaction
> https://www.openmet.com https:/:www.researchgate.net
> https://docs.google.com/forms/d/e/1FAIpQLSeEL8e1IU11az8SvyIuk0UuJgM5SZHp
LYR1hp-kMe73qKj9AQ/formResponse
>

BDC 12
Thank
You
BIT