Professional Documents
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PROSPECTING
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LEARNING OBJECTIVES
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LEARNING OBJECTIVES
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PROSPECTING
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CHARACTERISTICS OF A GOOD PROSPECT
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EXHIBIT 6.1 - THE SALES FUNNEL
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CHARACTERISTICS OF A GOOD PROSPECT
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CHARACTERISTICS OF A GOOD PROSPECT
• Authority to buy
• Saves the salesperson time and effort
• Results in a higher percentage of closed sales
• Systems integrators: Have the authority to buy products
and services on behalf of the delegating firm
• Favorable approachability
• Accessibility of leads
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CHARACTERISTICS OF A GOOD PROSPECT
• Eligibility to buy
• Determining factors
• Volume
• Geographic location
• Exclusive sales territories: Particular salesperson can sell only to certain prospects
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CHARACTERISTICS OF A GOOD PROSPECT
• Other criteria
• Timing of the purchase
• Long-term customer potential
• Insight selling: Evaluating prospects who do not
necessarily have a clear understanding of what they need
but make quick decisions
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OVERVIEW OF COMMON
SOURCES OF LEADS
Endless chain Attempt to secure at least one additional lead from each person
he or she interviews
Networking Using personal relationships with those who are connected and
cooperative to secure leads
Social media Using online tools like LinkedIn, Facebook, and Twitter to
prospect for new customers and maintain contact with existing
customers
6-11
OVERVIEW OF COMMON
SOURCES OF LEADS
Source How Used
Other Internet uses Using Web sites, e-mail, bulletin boards, forums,
roundtables, and newsgroups to secure leads
Ads, direct mail, Using use these forms of promotional activities to generate
catalogs, and publicity leads
Shows, fairs, and Using trade shows, conventions, fairs, and merchandise
merchandise markets markets for lead generation
Other sources Using noncompeting salespeople, people in his or her own firm,
friends, and so on to secure information
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SATISFIED CUSTOMERS
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SATISFIED CUSTOMERS
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ENDLESS-CHAIN METHOD
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EXHIBIT 6.3 - EXAMPLE OF THE ENDLESS-
CHAIN METHOD OF PROSPECTING
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NETWORKING
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PRACTICAL SUGGESTIONS FOR NETWORKING
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PRACTICAL SUGGESTIONS FOR NETWORKING
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NETWORKING
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SOCIAL MEDIA
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OTHER INTERNET USES
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SHOWS, FAIRS, AND MERCHANDISE MARKETS
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WEBINARS AND SEMINARS
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LISTS AND DIRECTORIES
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LISTS AND DIRECTORIES
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DATABASES AND DATA MINING
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COLD CALLING
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SPOTTERS
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TELEMARKETING
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BECOMING AN EXPERT
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WRITING A SALES LETTER
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OTHER SOURCES OF LEADS
• Personal observation
• Nonsales employees within the salesperson’s firm
• Government agencies
• Clubs
• Other salespeople
• Trade associations
• Volunteer activities
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LEAD QUALIFICATION AND
MANAGEMENT SYSTEMS
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OVERCOMING A RELUCTANCE TO PROSPECT
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OVERCOMING A RELUCTANCE TO PROSPECT
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