Professional Documents
Culture Documents
and Strategies
Export Marketing
Spring 2024
Introduction
• Three major implications for export managers:
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Introduction
• An effective international and export marketing strategy, the process of
market selection and direction has at least three major implications for
export managers.
• First, the marketer should not focus only on individual products and
their foreign markets; there is the need to consider the role of each
product and/or market within a company portfolio.
• Second, in addition to the traditional focus on the detailed issues of
segmentation and differentiation, the process of market selection needs
to focus also on the broader strategic measures representing the overall
attractiveness of a market and the overall competitive position of the
company in that market.
Introduction
• Third, export marketers have a key role in the strategic planning
process, since many planning tools depend heavily on marketing
concepts such as market share, market definition, segmentation,
positioning, customer relationship management (CRM), and the
product life cycle
• An important step in formulating an international marketing strategy
is export market selection: ‘The process of opportunity evaluation
leading to the selection of foreign markets in which to compete.’
Introduction
• A second decision in marketing strategy, closely related to market
selection, is export market direction. Should the company seek to
build, hold, divest or abandon its position in a given foreign market?
• This decision is almost inextricable from that of market selection
because the factors that determine a country’s degree of
attractiveness for selection are highly relevant to the decision on the
company’s direction in that market
Whitelock and Jobber, 2004
• A study of external factors in the decision of United Kingdom
industrial companies that were international in scope to enter a new
foreign market looked at the impact of five broad external factors that
potentially could affect that decision (Whitelock and Jobber, 2004).
The factors were: (1) the country environment, (2) psychic (or
geocultural) distance, (3) market-based factors, (4) competition, and
(5) information and market knowledge.
Whitelock and Jobber, 2004
• The findings revealed five factors that were important in
discriminating between entry and non-entry (in order of importance):
• 1. Developed economy
• 2. Good market information
• 3. Unsympathetic government attitude
• 4. Geocultural/political similarity
• 5. Attractive market
International Marketing Strategy
Formulation
• Internal analysis focuses on the resources of the company available for supporting increased
complexity and differences in foreign markets.
• The need to recognize that each country is unique, so country-specific plans are required.
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Market Segmentation
• Market Segmentation:
“A process of classifying customers into homogenous groups with similar
demand and/or preferences”
• Measurability
• Accessibility
• Profitability
• Actionability
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Measurability
• Measurability is the degree to which segments can be identified and
to which the size and purchasing power of the segments can be
measured.
• In export marketing management, important qualitative indicators
such as cultural characteristics are intuitively appealing bases for
country segmentation, but difficult to use due to conceptual and
measurement problems.
Accessibility
• Accessibility is the degree to which the resulting segments can be
effectively reached and served.
• Principled Purchasers: less Machiavellianistic, less opportunistic, more trusting of others, less relativistic, and
perceive questionable actions in negative light.
• Suspicious Shoppers: less trusting, proceed with caution in dealings, somewhat opportunistic, high emphasis on
ethical behavior.
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• Corrupt Consumers: Machiavellianistic, opportunistic, not ethical
Bases of Segmentation
• Segmentation based on demographics
• Strivers: Median age of 31 and lead active lives. They are mostly under stress and prefer
products that provide instant gratification
• Achievers: Young but they have already found success. Affluent, assertive and style leaders
• Pressured: Mainly women in every age group who find it difficult to manage problems in life.
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Market Selection Process: Reactive vs
Proactive Approaches
• Decision influenced by :
• Psychic Distance: feeling of uncertainty about foreign markets, and of the perceived
difficulty of finding information about them
• Cultural Distance: the perceived differences between the manager’s own and the
destination culture
• Geographic: Distance:proximity
Market Selection Procedures: Expansive vs
Contractible Methods
• This approach takes as its starting point the home market or the existing
market core. Market selection over time is based upon similarities
between the national market structures of a political, social, economic, or
cultural nature, so that the export marketer expands from one market to
the next, introducing a minimum of further adaptation to the product as
well as other export marketing parameters.
• Among the national market characteristics either environmental proximity
or trade policy proximity can determine the market selection process.
• Temperature Gradient Approach
• Super Hot, Hot, Moderate or Cold.
• Seven variables (political stability, market opportunity, economic development and
performance, cultural unity, legal barriers, physiographic barriers and geo-cultural distance
Country placement in temperature-gradient
clusters
Market Selection Procedures: Expansive vs
Contractible Methods
• Contractible Methods:
(c) Countries are evaluated on the basis of the criteria selected in the second
stage, and they are rank ordered on the basis of scores derived.
Export Market Selection: A Market Screening Procedure
Geographic Segmentation
General Market Indicators
Product-specific market Indicators
Estimation of Market Potentials
Socio-economic Segmentation
Demand Patterns
Supply Patterns
Estimation of Profitability
Ranking of markets/segments
Final market selection
Strategic Planning
Step 1:Geographic segmentation
• The first screening stage can be further divided into an information
stage and a decision stage, depending upon the proximity of the
market and the degree of accumulated experiences the exporter has
in collecting data on a set of general market indicators. In addition to
geographic indicators as such, demographic, economic, political, and
infrastructure market characteristics are also of interest.
• Prohibitive factors: a set of prohibitive product characteristics and a
set of prohibitive market factors, that is, when the market itself for
various reasons prevents or makes further investigations meaningless
because of prohibitions, bans, boycotts, embargoes, import quotas,
and prohibitive Customs duties and nontariff barriers
Step 2: Customer segmentation
• Customer segmentation indicators the demand and supply patterns are
crucial, both being measured by quantitative as well as qualitative data
• Demand side the characteristics differ considerably between consumer
and industrial markets, although for both types of markets
psychographic indicators such lifestyle, attitudes, buying patterns, and
decision-making must be included.
• Supply side competitors have to be characterized according to
nationalities, capacities, activities, and so on. In addition, distribution
channels have to be identified in terms of such characteristics as
availability, capacities, and activities performed
Market Selection Strategy
• The major strategic alternatives of market expansion are market
concentration and market spreading.
• Market concentration strategy has been described as a slow and
gradual rate of growth in the number of markets served by a
company.
• Market spreading is characterized by a fast rate of growth in the
number of markets served at the early stages of expansion.
Market Selection Strategy
• A market concentration strategy is characterized by channeling
available resources into a small number of markets, devoting relatively
high levels of marketing effort and resources to each market in an
attempt to win a significant share of these markets, for example, to
provide export growth by market penetration. After building strong
positions in existing markets the company slowly expands the scope of
its operations to other countries and/or customer segments.
• A market spreading strategy is characterized by allocating marketing
resources over a large number of markets in an attempt to reduce risks
of concentrating resources and to exploit the economics of flexibility,
for example, to provide export growth by market development
Market Selection Strategy
Foreign Market Portfolios: Techniques and
Analysis
• Standardized Approach to Portfolio Analysis
• BCG Portfolio Analysis
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Dimensions of Country Attractiveness
Country Attractiveness
Market size
(Total and Segments)
Market growth
(Total and Segments)
Market seasons and fluctuations
Competitive Conditions
(Concentration, Intensity, Entry Barriers, etc.)
Market prohibitive conditions
(tariff, nontariff barriers, Import restrictions, etc)
Economic and political stability
Dimensions of Country Attractiveness
Dimensions of Competitive Strength
Competitive Strength
Market share
Marketing ability and capacity
Product fit
Contribution margin
Image
Technology position
Product quality
Market support
Quality of distributors and service
Dimensions of Competitive Strength
Country Attractiveness/Competitive Strength
Matrix
Applying a Portfolio Model to Export Market
Selection Decisions
• Invest/grow countries
• Harvest/divest/license/combine countries
• Call for strategies to harvest profits or sell business
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Applying a Portfolio Model to Export Market
Selection Decisions
• Dominate/divest countries
• Selectivity countries
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