Intergroup conflict

Intergroup conflict is a term that refers to disagreement or confrontation between two or more groups and their
members. This confrontation can involve physical violence, interpersonal discord, and psychological tension.
Ingredients of intergroup conflict: belief domains

• Superiority
• Injustice
• Vulnerability
• Distrust
• Helplessness
 Intergroup Conflict Models
• The Aggressor-defender Model
• The Conflict-spiral model
• The Structural Change model
 Factors influencing the intensity of
intergroup conflict
• Group Size
• Composition
• Goal Incompatibility
• Dependence
• Structural Factors
 Organizational Mirroring.
• Organizational mirroring is an intervention strategy used to address
intergroup conflicts within organizations.
• It involves creating a situation where members of conflicting groups
are encouraged to interact with one another in a controlled
environment that reflects the dynamics of their organization.
• This intervention aims to increase understanding, empathy, and
cooperation among conflicting groups by providing them with
opportunities to see their behaviours and perspectives mirrored in
others.
 Organizational Mirroring to effectively resolve
conflicts:
1. Creating a Safe Environment
2. Increasing Understanding and Empathy
3. Promoting Communication and Collaboration
4. Facilitating Conflict Resolution Processes