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Mobile banking enables customers to perform banking activities using their smartphones or tablets through dedicated
mobile banking applications.
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• Features: Account management, mobile deposits, transaction history, ATM locator, etc.
• Advantages: Portability, real-time updates, secure authentication methods.
• Examples: Wells Fargo Mobile, Citibank Mobile Banking, etc.
ATM Banking
ATM (Automated Teller Machine) banking allows customers to conduct various banking
transactions using self-service machines.
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Telephone banking involves performing banking transactions over the phone with the help of automated systems or
bank representatives.
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• Features: Balance inquiries, fund transfers, bill payments, card activation, etc.
• Advantages: Accessibility for those without internet access, personalized assistance.
• Examples: Interactive Voice Response (IVR) systems, customer service hotlines
POS (Point of Sale) Banking
POS banking refers to conducting financial transactions directly at the point of sale, typically using debit or credit
cards.
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Security measures in electronic banking encompass various protocols and technologies implemented to protect
customers' financial data and transactions from unauthorized access and fraud.
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