CWAAS20S06

Installing Cisco
WAAS Mobile
Cisco WAAS Mobile Client Solution
© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-1

Cisco WAAS Mobile Overview
Application Acceleration
Predictor modules reduce round trips
CIFS/SMB file share HTTP SAP
MS Exchange HTTPS SMTP
Lotus Notes SharePoint POP3
Vast Library of Compression Algorithms

Patented format-specific coders
Persistent bidirectional delta compression
Efficient Use of Available Bandwidth

Intelligent transport fine tuned for satellite, T1, DSL, dial, and EVDO
Dynamic network detection and adjustment

Cisco WAAS Mobile Features
 Intelligent data transport

 HTTP, HTTPS, CIFS, and MAPI acceleration
 Delta data compression
 Format-specific file compression
 Persistent client application sessions

Cisco WAAS Mobile Typical Deployment
Mobile
Users
Application Internet
Servers and
Storage
Data VPN VPN Cisco WAAS

Center Concentrator
Mobile Client
Cisco WAAS
Mobile Server
VPN Tunnel
Cisco WAAS Mobile Optimized Connection
Optimized TCP Connections
Unoptimized Connections

Load Balancing
There are three types of Cisco WAAS Mobile server load

balancing:
 Standard server farm load balancing (Cisco ACE)
 DNS load balancing
 Built-in load balancing—Random or prioritized

Cisco WAAS Mobile Servers
with Cisco ACE
Data
Center
VPN
Concentrator ACE
Internet
Cisco WAAS
Mobile Client Cisco
Catalyst
6000
Cisco WAAS
Mobile Servers
Cisco ACE provides the highest scaleable solution supporting thousands of servers.

Cisco WAAS End-to-End Solution
 Cisco WAAS Mobile remote

clients attach to the server
closest to their VPN
concentrator.
 Cisco WAAS appliances
provide optimization between
sites.

Typical IPsec VPN Architecture
Network APP Processes
(Outlook.exe, Firefox.exe, ClientSideProxy.exe
Ieplorer.exe) Enterprise
Content Servers
Edge
DMZ
Winsock
User mode Internet
(.exe and .dll)
VPN
Concentrator
Kernel mode TDI
(.sys)
TCP Stack
Cisco WAAS Mobile Server
IP Routing (Port 1182 TCP/UDP)
NDIS (IPSEC VPNs) Private

Enterprise
IP Space
Raw Traffic (TCP)

Cisco WAAS Mobile Optimized Traffic (UDP)
IPSEC Traffic (IP)
Atypical SSL VPN Deployment
Network APP Processes
(Outlook.exe, Firefox.exe, SSLVPN ClientSideProxy.exe
Ieplorer.exe) .exe
SSL VPN
Concentrator
Enterprise
Content Servers
Winsock
User mode Internet
(.exe and .dll)
Kernel mode TDI

(.sys) Cisco WAAS
Edge Mobile Server
TCP Stack DMZ
IP Routing
NDIS (IPSEC VPNs) Private

Enterprise
IP space
Raw Traffic (TCP)

Cisco WAAS Mobile Optimized Traffic (UDP)
SSL VPN Traffic (HTTPS over TCP)
The ITP Advantage
 UDP-based transport
– ITP tunnels all data traffic over UDP
 Packet-based accounting
– ITP handles packet sequencing and retransmission
 Receiver-side link modeling
– ITP estimates link bandwidth
 Bandwidth adaptability
– ITP quickly adjusts to any bandwidth
 Application-aware optimization
– ITP uses information from higher layers to improve transport
decisions

Intelligent Transport Protocol
Optimization
Cisco WAAS Mobile
transport performance
stays relatively constant
 Application-aware
transport
– Adapts to any
bandwidth or link
conditions
 Flow control via link
modeling
 Packet-based accounting
– Faster retransmits
– Fewer unnecessary
retransmits
 Improves application
performance over TCP Typical packet loss in private T1 networks is <1%
Typical loss over satellite, cellular, and other

high-latency networks can be 10% or higher

Data Disassembly
Industry-Leading Delta Coders
Web Servers
Internet
highly compressed data

Cisco WAAS Mobile ITP
UDP
Intra-
Corporate
Server
Cisco WAAS Cisco WAAS
Upload Mobile Client Mobile Server
Download
Delta Coder
Delta Coder
First Second Delta

Download Delta Coder Download Download
Cisco WAAS Mobile Hard Disk

500-5000%
50-75% Compression Reduction
Application Accelerators
 Application-level optimizations Application Servers and
Storage
 Reduced protocol chattiness
 Increased concurrency of downloads
LAN
Web (HTTP / HTTPS)

File Shares (CIFS)
E-Mail (MAPI)
Cisco WAAS Cisco WAAS

Mobile Client Mobile Server
Latency Reduction

Client Connection
 Connection over TCP
 Data over UDP
 Firewalls
 Initial link test (farms)
Client connecting over TCP
UDP Connection

Install the Cisco WAAS Mobile Server
 Verify server prerequisites

 Install Cisco WAAS Mobile server
 Install Cisco WAAS Mobile server license
 Start Cisco WAAS Mobile server and verify operation
 Generate Cisco WAAS Mobile client deployment package

Verify Server Prerequisites
Minimum Small Recommended Mid- Recommended High-
Server Size Server Capacity Server
Windows 2003 R2 SP2 Windows 2003 R2 SP2 Windows 2003 R2 SP2
Operating System Standard Standard Standard
CPU Dual Core 1.8-GHz Dual Quad Core 1.6 GHz Dual Quad Core 2.6 GHz
System Memory (RAM) 2 GB 8 GB 16 GB
Hard Drive 80-GB 7.2K RPM 4 x 146-GB 15K RPM 4 x 300-GB 15K RPM
Max Cache Size (GB) 50 GB 318 GB 748 GB
RAID Support no RAID-1 and RAID-5 RAID-1 and RAID-5
Interface Dual 1-GBE NIC card Dual 1-GBE NIC card Dual 1-GBE NIC card
Capacity (Maximum
Concurrent Users) 50 2000 8000
Capacity (Maximum Active
Users) 12 500 2000
Cisco WAAS Mobile Server IIS version 6 or higher

ASP.NET v2.0 and v1.1 Framework, SQLite
Firewall Settings TCP and UDP port 1182 are required for WAAS Mobile Server
TCP port 80 is required for the WAAS Mobile Manager
Install the Cisco WAAS Mobile Manager
Download CD distribution from link provided by Cisco.

Provision server machine.
Install server software.
a) Verify that IIS is installed and running.
b) Run AutoRun.exe from downloaded software distribution for installation
menu.
c) Launch Cisco WAAS Mobile.
Configure licensing.
a) Click Server Configuration, copy and paste the license number received
from Cisco, and click Submit.
b) Go to the home page in Cisco WAAS Mobile Manager.
c) Click Start Server.

Click Next on the

Welcome screen and on
the EULA screen.
Install the Cisco WAAS Mobile Server (Cont.)
Select the destination

folder and click Next.

Install the Cisco WAAS Mobile Server (Cont.)
Click Finish to complete

The Cisco WAAS Mobile
the Cisco WAAS Mobile
Manager will launch
server install.
automatically when the
installation is complete.
License
The Cisco WAAS Mobile Manager

screen will automatically appear
after installation.
Click Server Configuration to

install the license.

License (Cont.)
Paste the license key and

click Submit.
After the license key is

accepted, click Home to
return to the main page.

Start the Cisco WAAS Mobile Server
Click Start Server to

enable the Cisco WAAS
Mobile server.

Verify the Cisco WAAS Mobile Server
Verify the server

installation by viewing the
Status field.
Generate the Cisco WAAS Mobile Client
Deployment Package
Client distributions are created from Client
Configuration > Client Distributions
Specify the address of the Cisco WAAS mobile

server and a distribution name for the client
install software and click Create.
Generate the Cisco WAAS Mobile Client
Deployment Package (Cont.)
This is the link that clients

use to install the executable
for this distribution.
Install the Cisco WAAS Mobile Client
 Verify client prerequisites

 Install Cisco WAAS Mobile client
 Verify mobile client connection using connection monitor
 Test and verify application acceleration

Verify Client Prerequisites
Component Minimum Recommended
Operating System Windows 2000 and later Windows 2000 and later
CPU 750 MHz 1.5 GHz
System Memory (RAM) 256 MB 512 MB
Disk Space Available 80 MB 1 GB
Cisco WAAS Mobile Client Windows 2000 Pro, XP, Vista

Install the Cisco WAAS Mobile Client
This example shows

running the client setup
from a web browser.
Click Run if a security

warning appears.

Install the Cisco WAAS Mobile Client (Cont.)
Click Next to start the

mobile client installation.
Read and accept the

EULA; then click Next.

Select the destination

folder for the client
software and click Next.

Click Yes to restart the

client PC.
Click Finish to exit the

installation.

After restart, users are

prompted to enter the
login name and e-mail
address.
Name and e-mail are important; they identify the client in the Cisco
WAAS Mobile Manager.

Verify the Cisco WAAS Mobile Client
Installation
Look for the Green icon in

the system tray to verify
installation.

Installation (Cont.)
 Green—Connected
 Red—Disabled
 Gray—Not connected
 Yellow—Persisting

Verify the Client Connection Using
Client Manager

Advanced Settings

Support Settings

Test and Verify Application Acceleration
Verify that Cisco WAAS Mobile is accelerating the test

client connection:
1. Disable acceleration.
2. Test native performance of the application.
3. Enable acceleration.
4. Test accelerated performance of the application.
5. Verify that the user experience is enhanced and confirm that
acceleration is functioning by viewing the Connection Monitor.

Step 1: Disable Acceleration
Choose Disable from the

Cisco WAAS Mobile client
system tray.
When you disable

acceleration, the icon in
the system tray turns red.

Step 2: Test Native Performance
Run the application or download a file from the application that

you are attempting to test.

Step 3: Enable Acceleration
After you have your

baseline, reenable
acceleration from the
Cisco WAAS Mobile
system tray.
After acceleration is
reenabled, the icon in the
system tray turns green.

Step 4: Test Accelerated Performance
Use the same application and download the same file

that was used to create the nonaccelerated baseline.
Remember that you may need to clear the application file cache to get an accurate test.
Step 5: Verify Application Acceleration
You can achieve basic

verification from the
Connection Monitor by
viewing the compressed
bytes field.

Summary
 The Cisco WAAS Mobile solution provides two levels of

optimization—application acceleration and bandwidth
optimization.
 Installing the Cisco WAAS Mobile server requires the Cisco
WAAS Mobile Manager and server components as well as valid
licensing.
 Installing a Cisco WAAS Mobile client is accomplished by running
the distribution package that was created on the Cisco WAAS
Mobile server.

Configuring Cisco
WAAS Mobile
Options
Cisco WAAS Mobile Client Solution

Cisco WAAS Mobile Client Configuration
 Network settings
 User interface
 Bypass settings
 HTTPS settings
 Exclusion lists
 Proxied process lists

Client Options: Network Settings
By default, all
check boxes are
empty.

Client Options: User Interface Settings
User interface settings control

client capabilities when using the
Cisco WAAS Mobile client.

Client Options: HTTP Bypass Settings
Default HTTP Bypass

is disabled.
HTTP Bypass settings are located by scrolling to the bottom of the HTTP/HTTPS
Settings screen.
Client Options: HTTPS Settings
HTTPS acceleration is
not enabled by default.
Site acceleration
Process and port

acceleration

Client Options: Exclusion Lists
Ports listed will be excluded

from acceleration.
IP addresses listed
will be excluded from
acceleration.

Client Options: Proxied Process Lists
Application processes
must be defined for
acceleration.

Client Options: Proxied Process
Lists (Cont.)
Only the application

processes shown in the
list will be accelerated.

Cisco WAAS Mobile Server Configuration
 Logging
 Server farms
 Advanced settings
– Prefetching
– Upgrades
– System Reports

Server Options: Logging
Server logging is
disabled by default.

Server Options: Logging (Cont.)
RDBMS logging is
enabled for SQLite
format by default.

Server Options: Logging (Cont.)
Log rotation allows log

archival frequency settings
and is enabled by default.

Server Options: Server Farms
Server farms allow groupings of

multiple servers to support a
greater number of clients.

Server Options: Server Farms (Cont.)
Advanced server farm

selection allows control
of client load balancing.

Advanced Settings: Prefetching
Prefetch bypass lists

control which hosts or
files bypass the
prefetch process.

Advanced Settings: Upgrades
Options to enable Cisco WAAS

Mobile client software upgrades
and downgrades

Advanced Settings: System Reports
Server system reports are

on by default and sent to
the local hard disk.
E-mail alerts can be

enabled to announce
when new server system
reports are generated.

Summary
 There are several options available for client configuration from
the Cisco WAAS Mobile Manager GUI:
– Network settings
– User interface
– Bypass settings
– HTTPS settings
– Exclusion lists
– Proxied process lists
 There are several options available for server configuration from
the Cisco WAAS Mobile Manager GUI:
– Authentication, logging, server farms
– Advanced settings: upstream proxy, prefetching, upgrades,
system reports

Troubleshooting
Cisco WAAS
Mobile
Cisco WAAS Mobile Solution

Cisco WAAS Mobile Troubleshooting
Diagnostic Flow Chart
Is Cisco WAAS Is data going
Poor
Mobile through Cisco
Performance
connected? WAAS Mobile?
Gather detailed
Gather system
test information
reports after
Evaluate to determine if
reproducing
performance is
problem.
as expected.

Information Collection
 System reports
– Trigger immediately
– Provide detailed step-by-step description
 VPN
– Type
– Software and hardware version
 Firewall
– Manufacturer
– Configuration

Information Collection (Cont.)
 Proxy server
– Configuration
 Application
– Conflict or lack of acceleration
– Detailed software information
 Network diagrams
– Client and server side
– IP addresses and routes
– Configuration


Poor
Performance
Gather detailed
Gather system
test information
reports after
reproducing
performance is
problem.
as expected.

Cisco WAAS Mobile Server Active
Connections
Active Sessions >

Connection shows
individual sessions
for each client.
Update Now
refreshes the screen
information.


Poor
Performance
Gather detailed
Gather system
test information
reports after
reproducing
performance is
problem.
as expected.

Sessions
Active Sessions > Traffic

displays data transmission
statistics for individual
sessions for each client.
Update Now
refreshes the screen
information.

Is data going
Poor Is Cisco WAAS
through Cisco
Performance Mobile
WAAS Mobile?
connected?
Gather detailed
Gather system
test information
reports after
reproducing
performance is
problem.
as expected.

Test and Verify Application Acceleration
Basic verification can be

achieved from the
connection manager by
viewing the Compressed
Bytes fields.

Is data going
Poor Is Cisco WAAS
through Cisco
Performance Mobile
WAAS Mobile?
connected?
Gather detailed
Gather system
test information
reports after
reproducing
performance is
problem.
as expected.

Generating a System Report from
the Cisco WAAS Mobile Client
Client system reports

should be sent
immediately after
challenges are
detected because
client logs are cyclical.
Client system
reports can be
triggered from the Click Send Report
Client Manager on after filling in a
each client. problem description.

Triggering Client Report from Cisco
WAAS Mobile Manager
Client system reports can be

triggered from the Cisco
WAAS Mobile server.

the Cisco WAAS Mobile Server
Server system reports can be

triggered from the Cisco WAAS
Mobile Manager.

the Cisco WAAS Mobile Server (Cont.)
Click Send System

Report after filling in a
report description.

Cisco WAAS Mobile Server System
Reports
Client and server system

reports can be downloaded
for troubleshooting.

Cisco WAAS Mobile Server System
Reports (Cont.)
BlackBox.txt is a file
that is generated with
the system report.

Cisco WAAS Mobile Server Alarms
Alarms show Type,

Date, Source, and
Message for alarm

Cisco WAAS Mobile Server Monitors
Application Summary
breakdown of
application traffic

Sessions
Active Sessions > Link

and Active Sessions >
Installation show
individual sessions and
statistics for each
client.

Sessions (Cont.)
Individual users or groups

of users can be messaged,
kicked off the system, or
system reports can be
triggered.

Cisco WAAS Mobile Server Log Files
Log file information

can be viewed by 10
minute, hour, daily or
All increments and
by date range.

Summary
 Generating system reports is important for troubleshooting Cisco

WAAS Mobile for clients and the server.
 Monitoring the Cisco WAAS Mobile server is important for
tracking traffic and system statistics over time.

Module Summary
 Installing the Cisco WAAS Mobile server requires the Cisco
WAAS Mobile Manager and Mobile server components as well as
valid licensing.
 The Cisco WAAS Mobile Manager GUI allows you to configure
both client and server settings.
 The first step in troubleshooting should be to gather network
configurations and related information and generate system
reports while the performance degradation is occurring.


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Installing Cisco

Cisco WAAS Mobile Client Solution

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-1

Vast Library of Compression Algorithms

Efficient Use of Available Bandwidth

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-2

 Intelligent data transport

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-3

Data VPN VPN Cisco WAAS

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-4

There are three types of Cisco WAAS Mobile server load

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-5

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-6

 Cisco WAAS Mobile remote

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-7

NDIS (IPSEC VPNs) Private

Raw Traffic (TCP)

Kernel mode TDI

NDIS (IPSEC VPNs) Private

Raw Traffic (TCP)

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-10

Typical loss over satellite, cellular, and other

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-11

highly compressed data

First Second Delta

Cisco WAAS Mobile Hard Disk

Web (HTTP / HTTPS)

Cisco WAAS Cisco WAAS

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-13

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-14

 Verify server prerequisites

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-15

System Memory (RAM) 2 GB 8 GB 16 GB

Max Cache Size (GB) 50 GB 318 GB 748 GB

RAID Support no RAID-1 and RAID-5 RAID-1 and RAID-5

Cisco WAAS Mobile Server IIS version 6 or higher

Download CD distribution from link provided by Cisco.

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-17

Click Next on the

Select the destination

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-19

Click Finish to complete

The Cisco WAAS Mobile Manager

Click Server Configuration to

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-21

Paste the license key and

After the license key is

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-22

Click Start Server to

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-23

Verify the server

Specify the address of the Cisco WAAS mobile

This is the link that clients

 Verify client prerequisites

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-27

CPU 750 MHz 1.5 GHz

System Memory (RAM) 256 MB 512 MB

Disk Space Available 80 MB 1 GB

Cisco WAAS Mobile Client Windows 2000 Pro, XP, Vista

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-28

This example shows

Click Run if a security

© 2008 Cisco Systems, Inc. All rights reserved. CWAAS v2.0—6-29

Click Next to start the