TRAVEL

DO YOU OFTEN TRAVEL ON

BUSINESS / HOLIDAY?
What places do you like travelling
to, for work or for pleasure?
Which form of transport do you prefer?
Here are some of the things that air travellers
complain about. Which ones do you hear most
often?
Additional costs

Other passengers

Long waits at the airport

Unconfortable seats
What aspects of air travel do you find
annoying? What about other forms of travel?
Do you ever complain to airlines or
other travel operators? Why / Why
not?
Do you think airlines or other
operators respond well to
complaints?
Why / Why not?