F&L Panel Discussion

Supply Chain Visibility

Elinor Castell, SAP SE
Sean Potter, DFDS
 The challenge:
Supply chain risk has increased tremendously – the imperative for Track and Trace

IoT
Intelligence Velocity
VisibilitySupply chain risk

Big Data
Cloud
Insight
Decision Desirability
Supply chain disruptions have a negative Management by
KPIs
impact on the exception
Integrity
Value
shareholder value and
reputation of a brand owner, Global supply chain 72% of suppliers who
regardless of the culprit: the brand disruption cost
owner is always held responsible.1 have dealt with a breakdown

$56bn in their supply chains have

lacked full visibility needed to
come up with a fast and
in 2015 2
simple solution 3

1 From vulnerable to valuable – how integrity can transform a supply chain, PriceWaterhouseCoopers 2 research from the British Standards Institute 3 study by the Business Continuity Institute

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Customer
Trends in the Track & Trace space

Internet of Things
Business network support

Exploding data volumes

Multi-tier visibility

Scalable on-demand offering

Machine learning, Increasing end user expectations as to

blockchain information availability and presentation

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Customer
Mid-term ambition:
From point-to-point logistics to a Track and Trace business network

Distribution Center
Supplier Retail/Wholesale

Shipper Customer &

Global Track and Trace Consumer

Freight Forwarder Customs

Carrier
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without
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a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Customer
 The vision:
Leverage IoT for real-time insights into your extended supply chain – multi-tier, end-to-end

Connected IoT
Products / Transportation Onboard
Devices & Automation Services
Cargo Resources Units

Business Visibility for

customer
partner Cloud-based Track and Trace and consumer
onboarding
Events Status Location Condition

Multi-tier Logistics Real-time Food Pedigree Supply Chain Real-time Predictions

…..
Network Visibility Inventory Counting & Safety Planning
Integrity
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 5
a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Customer
The Solution -Logistics Network supported by Global Track & Trace

Challenges Global Track and Trace Benefits

Logistics Service …
Supplier
Provider

Information silos Shipper Customer Supply chain

Late awareness Customer
of issues risks Satisfaction
Global Track and Trace

Lack of Painful on- and

offboarding Secure Real-time
Collaboration
Infrastructure Insights

Monitor Notify Adjust Analyze

Performance Locating of goods Condition

Manual Efforts and Scale ERP and assets* Monitoring*

Survey the timely execution of critical business processes and

track goods and assets in-transit with Cloud Track and Trace
*future capability
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind,
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL
either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 6
Customer
Global Track and Trace
Typical involved parties, their interest and contribution

Onboards business partner ecosystem | insights into overarching business processes

Shipper Other
(tenant owner) stakeholder
Insights into outbound Insights into inbound
processes processes
Supplier Customer

ERP, TMS, Legacy,

Global Track and Trace
Processes, assets and goods –
3rd party …
milestones and actual events

Logistics Service
Insights into
Provider
transportation
execution

Real-time traffic & weather information, sensor & device data

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 7
a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Customer
Global Track and Trace
Provide real-time delivery transparency in your extended supply chain

Customer Profile Business Resolution

Manufacturing and distribution-
focused Industries
Consumer Products, Automotive, HighTech,
Chemicals, Retail/Wholesale, Mill Products&
Mining, Oil&Gas, Telco, IM&C
LSP
Shipper
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a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Challenges
 Lack of transparency for outbound Business partner onboarding
deliveries
 Information scattered across silos • Upload and consolidate business partner
 Poor visibility leads to costly firefighting master data
 Supply chain disruptions negatively • Connect with relevant business partners:
impact customer satisfaction logistics service providers and customers
Delivery Tracking
Business • Activate delivery tracking profile in business
backend(s) and Global Track and Trace
Improvements • Complement this by shipment visibility if
required
Customer • Offer customers and internal personnel • Provide insights to all relevant stakeholders
state-of-the art insights into delivery
progress
• Allow stakeholders to collaborate on
issue resolution
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without
8
Customer
Global Track and Trace Usecase: outbound delivery tracking

delay
picking complete
proof of delivery
goods issued

Shipper Customer a

Logistics service provider a

Customer b
Logistics service provider b

Provisioning & onboarding | master data: business partner can be complemented by shipment
tracking on a project basis
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 9
a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Customer