Professional Documents
Culture Documents
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• Franklin Roosevelt
• Adolf Hitler
• Winston Churchill
• Richard Nixon
• J.F. Kennedy
• Martin Luther King
• Barack Obama
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Effective Strategies
• Communicator strategy
• Audience strategy
• Cultural strategy
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Communicator strategy
• Objective
• Style
Tell
Sell
Consult
Join
5
Cultural strategy
• Cultural differences
smiling while talking
Tap on head
Thumbs up
Avoiding eye contact
6
Organizing your thoughts
• Tell them what you are going to tell
them (Introduction)
• Tell them (Body)
• Tell them what you have told them
(Conclusion)
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Introduction
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Body
• Sequential
History of FBI,
Child development
How you went bald
• Topical
A speech to your sales group at work:
inventory
new prices 9
• Problem/Solution
A speech in favor of a school bond initiative
Problem:
Overcrowded classrooms
Long school bus rides
Poor performance at national tests
Effects-
Indian wars
Formation of new states
Great age of railroading
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Conclusion
• Summarize what you have told the
audience
• Call to action :
A vote
To contribute
To volunteer
To support a position
12
Tips to improve your style
• Be yourself
• Be different
• Be funny
• Be positive
• Be challenging
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Focus on Language
• Use simple terms
Now
At this point in time
Most voters
The vast majority of the electorate
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• Use short sentences
“ In order to run an effective business, you
must not only have a firm grasp of the day-
to-day and week-to-week operations and
cash flow, but also you must project your
earnings and expenses several weeks,
months, yes, even years into the future and
plan your new products, services and
facilities”
15
Improved version
“ Running an effective business is hard. You
have to do several things at once. You have
to have a firm grasp of the day-to-day
operations. You have to watch your weekly
cash flow. At the same time you’ve got to
project your earnings and expenses. You’ve
got to plan new products, new services and
new facilities”
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• Repeat yourself
• Put up signposts
“Now we’ll move on to…”
“This is the third point I’d like to make…”
“On the other hand…”
“In conclusion…”
“Another example of this problem is…”
“First…Second…Third…”
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• Choose personal terms
Impersonal : “It has been argued that the only
way to ensure a fair flextime policy is to install
time clocks for use by all personnel. However,
it is possible that the honor system will work”
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Dealing with stage fright
butterflies in
your stomach
22
1. Assume that you must prepare a speech on the
importance of making good grades for an audience
of college students. Develop some attention
gaining ideas for the introduction of the speech.
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2. One’s manner of dress, choice of hairstyle,
physical characteristics are very personal. They
should have no influence on any form of verbal
communication.
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