BUSINESS PROFILE

RASSENSE PRIVATE LIMITED

Perspective
Organizational Snapshot
India’s Largest & Most Aspired Independent Pure Play Food Services Company.
35+ years execution
270,000+ meals per day
Food services specialist servicing clients across sectors such as
over 110 clients with a client retention rate of 97.6%
education, industrial, manufacturing, engineering, and healthcare

National Presence ISO 9001 & 22000 certified

operating in 10 states 4 Central Kitchens and over 40 Onsite Kitchens

3,500 employees 25% y-o-y growth

on payroll with over 95% staff retention rate Sustainable business generating ~400cr revenue

Secured funding from an AIF- Spark Capital Audited engagement with BDO
Only food service company in India to be backed by AIF Partnered with world’s largest audit firm ensuring commitment to
transparency and financial integrity

Client solutions powered by AI and Technology - SAP and MicroGo

Indian Company with National Footprint

Haryana

Madhya Pradesh

Gujarat

Telangana

Maharashtra
Andhra Pradesh

Pondicherry
Karnataka
Tamil Nadu *

Headquarters
Kerala
Together - for an Enhanced Culinary Experience

• Creative Culinary Concept • Cuisine Authenticity

• Constant customization and rotation of chefs within sites • Combination of Culinary excellence with deep
to manage food fatigue and combat culinary boredom. understanding of local Indian cuisines cooked by
• Industry recognized capabilities managing food fatigue regional Chefs
with 97.6% client retention
• Creating Industrial Harmony
• Chef-led model • Over 35 years of hands-on experience managing labour
• Site managed by Chef with flexibility to curate menus unions and competency in crisis management.
and not constrained with global menu management • E.g. Ashok Leyland, Maruti Suzuki, MRF, Wheels India,
system. L&T, etc.

• Committed team
• Responsive organization with turn around time to
resolve escalations less than 24 hours
Better Solutions Through Innovative Sourcing Strategies

 Idenfication of local  Harness existing relationship  Leverage partnership with

sourcing options with Farmer Produce women-driven organizations
Organizations

 Onboard FPOs such as “BPG  Explore partnerships with women

 Daily local sourcing of fresh Farmers Producer Company entrepreneur groups .
produce to enhance traceability LTD” to foster relationship with
of ingredients. farming communities

 Reducing the carbon footprint  Harness our expertise to explore

associated with long-distance contract farming prospects with
transportation by sourcing within FPOs
radius of less than 150km.
Sustainable and Employee-Focused Dining Services

• Sustainable and Eco-Friendly Kitchen • Employee-Centric Menu Planning

Equipment • Work with food committees and in-house nutritionists
• Partner with Client to invest on induction-based to design healthy menus tailored to employees needs.
equipment to reduce carbon footprint.

• Health and nutrition

• Local Community Involvement • Diet advise and menu designed by in house
• Hire and train staff from the local community. dieticians.
Building a Sustainable Journey throughQuality
QHSE Excellence
and Sustainability metrics

FIFO / FEFO Use of Fortified (+F) raw materials

FSSAI compliant and Partner with Clients towards
like Fortified Milk, Fortified Atta,
Eat Right Campus and Hygiene RUCO
ISO certified kitchens Fortified Semiya and Fortified
Rating Certifications Process followed Refined Oil

Greater than industry average ratio Comprehensive hygiene and

500+
>30,000 hours of 22:1 (Advance) and 360° contamination control
FSSAI
trained staff 7:1 (Basic) program in partnership with
certified vendors
for FOSTAC training MicroGo

392 Rolls
72,916.5 Ltrs
19,554 KLtrs Of Paper Rolls saved 1,373.1 Kgs
of water saved
of water treated (65 trees saved) Carbon Footprint saved
(73 tankers saved)
Make Everyday your ZeroQuality
Waste Dayand Sustainability metrics

Sourcing of
Fresh produce

Systematic
Production Used Oil
planning conversion to
reducing pan bio-diesel
waste

Waste
Management

IoT enabled
Elimination of
Waste
single use
Weighing
plastics
Machines
FIFO &
Inventory
Management
(<3 DoH*)
*DoH – Days of
Inventory holding
Why Together is More Quality and Sustainability metrics
I N N OVATI O N
 Waste management – IoT enable waste weighing
scale with real-time dashboard.
 Addressing Microbial Contamination:
Implementing non-carcinogenic chemicals and IoT-
enabled tracking to mitigate and monitor microbial
presence.
 Tech enabled mobilisation process – mobilizing
large scale sites through efficient use of technology
and strategy planning tools.
 QHSE – digital solutions to track rejections, incidents
etc.
TEC H N O LO GY
 Leverage technology (SAP) across our Procure to
Pay process to manage efficient supply chain,
production and operations analysis
 Store Management – FIFO, barcoding, 5S, etc.
 Menu display – virtual display of menus with
calorific value
 Customer satisfaction – feedback mechanism
through google forms, QR codes, etc.
Why Together is More Quality and Sustainability metrics
 Industry leader with a strong command of automotive client management on a large scale.

 India’s largest domestically owned food services company.

 An Indian company with a deep understanding of Indian tastes and preferences to combat culinary boredom.

 Streamlined organizational structure with site head having direct and immediate access to top management leading to
reduced turn around time.

 Leverage technology (SAP and MicroGo) across our Procure to Pay process to manage efficient supply chain, production
and operations analysis

 Professional management creating positive legacy

 Cross-cultural capabilities: Foster intercommunity social relationships by having personnel with diverse linguistic and
culinary capabilities.
 Quality
Elevating Customer Experience andDigitization
through Sustainability metrics

 Category wise consumption data to monitor purchase price variance and consumption mix
 Monitoring supplier performances through fill rate analysis
 Managing bin and pan waste through analysis of production plans and menu patterns
 IoT enabled waste weighing scale
 Digitalised feedback mechanism - google forms, kiosks etc.
 Utilisation of google forms for material receipts and rejections
 Use of FIFO using barcode scanners
Developing People for an Quality and Sustainability
Elevated Customer Experiences metrics
 Emphasis on enhancing skills and providing employee benefits – leading to 95% staff retention rates
 Annual training calendar to cover skill enhancement training on quarterly basis.
 Employee of the month program to recognise right behaviour & exceptional performance.
 Employees covered in GPA & Mediclaim in addition to ESI & workman compensation benefit.
 Quality
Working with Clients on How andis More
Together Sustainability metrics
Contact:
Jayesh Singh – 9910259245, jayesh.singh@rassense.com