Masters of Business Administration

MBA

Organizational Behaviour & Design ( MBA

301-18)
MBA IIIrd Semester

Topic- Introduction to Organisation

Behaviour
 Learning Objectives
1. Introduction to organizational Behaviour- meaning
2. Foundations of organizational Behaviour
3. Contributing disciplines of organizational Behaviour

Course Outcome: To interpret the behaviour of

individuals and analyse the influence of various
factors.
 SNO DESCRIPTION Bloom Texonomy
Level

CO1: To explain the basics of Orgnaizational behaviour and various challenges Understanding
for OB in national and global environment. (level 2)

CO2: To illustrate the foundations of Individual Behaviour and analyse the Understanding
influence of individual level factors viz. learning, personality, (level 2)
perception, attitude and motivation on behaviour in organizations.

CO3: To assess the significance of leadership and role of leadership styles in Applying
effectiveness of the team. (Level 3)

. CO4: To examine the dynamics of group development, group properties and Analysing
formation of organizational culture. (Level 4)

CO5: To demonstrate dimensions of organisational design and types of Understanding

organisational structure and to analyse the influence of environment on (level 2)
organisational design.

CO6: To interpret the effect of political climate (conflict, power and politics) Understanding
on human behaviour. (level 2)
What is an Organization and Behaviour?

• Organizations are simply groups with two or more

people that share a certain set of goals and meet at
regular times.

• Behavior
• This behavior occurs in organizations.
What is Organizational Behavior?
Organizational Behavior is the study
of human behavior in the workplace,
the interaction between people and
the organization with the intent to
understand and predict human
behavior..
What is Organizational Behavior?

• Organizational behavior (OB) is the

study of factors that affect how
individuals and groups act in
organizations and how organizations
manage their environments.
 Why Do We Study OB?

• A field of study that investigates the impact that

individuals, groups and structure have on behaviour
within organizations, for the purpose of applying
such knowledge toward improving an organization’s
effectiveness.
• To learn about yourself and how to deal with others
you are part of an organization now, and will
continue to be a part of various organizations
Organizations are increasingly expecting individuals
to be able to work in teams, at least some of the
time Some of you may want to be managers or
entrepreneurs
Why OB
 Characteristics
• Goal-Oriented
• Levels of analysis
• Human tool
• Satisfaction of employees need
• A total systems approach
Elements of ob
 OB Basic Model

Independent Variables
Individual-Level Variables (Leadership, Power, Attitudes)
Group-Level Variables (Diversity, Groups, Teams, Conflict)
Organizational Systems-Level Variables (Culture, Structure,
Design,
Change)
Dependent Variables
Productivity Absenteeism Turnover Job Satisfaction
Motivation Well-being Safety Effectiveness Efficiency Ethics
Challenges Facing the Workplace
 Challenges and Opportunities for OB
1. Responding to Globalization
• Increased foreign assignments
• Working with people from different cultures
• Overseeing movement of jobs to countries with low
cost labor
2. Managing Workforce Diversity
• Embracing diversity
• Implications for managers
• Recognizing and responding to differences
3. Improving Quality and Productivity
• Quality management (QM)
• Process reengineering
4. Responding to the Labor Shortage
• Changing work force demographics
• Fewer skilled laborers
• Early retirements and older workers
5. Improving Customer Service
• Increased expectation of service quality
• Customer-responsive cultures
 Challenges at the Individual Level
• Job Satisfaction
• Empowerment
• Behaving Ethically

Challenges at the Group Level

• Working With Others
• Workforce Diversity
 Importance of OB -
 It helps in explaining the interpersonal relationships
employees share with each other as well as with their
higher and lower subordinates.
 It assists in marketing.
 It helps managers to encourage their sub-
ordinates.
 It helps in making the organization more
effective.
 It helps in predicting human behavior & their
application to achieve organizational goals.
 It balances the cordial relationship in organisation.
Summary & Implications
• OB is a field of study that investigates the impact of
individuals, groups, and structure on behaviour within
an organization.
• OB focuses on improving productivity, by understanding
employees and why they behave in the ways they do.
• Behavior of organizations, groups, & individuals can be
predicted, but you have to understand the
circumstances.
• To study OB, one needs to move from an intuition and
common sense approach to a systematic study.
• OB uses systematic study to improve predictions of
behaviour.
Next Topic
Contributing Disciplines to the
OB Field

Thanks