BUSINESS STUDIES

ORGANIZATIONAL
BEHAVIOR

ANIRUDDHA G. DASTIDAR
Organizational Behavior

[OB]
“A field of study that investigates the
impact that individuals, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness”
Organizational Behavior
Organizational Behavior (OB) is the study of
the way people interact within groups. Normally
this study is applied in an attempt to create
more efficient business organizations. The
central idea of the study of Organizational
Behavior is that a scientific approach can be
applied to the management of workers.
Organizational Behavior theories are used for
human resource purposes to maximize the
output from individual group members.
 Organizational Behavior

Organizational Behavior (OB) or Organizational

Behavior is "the study of human behavior in
organizational settings, the interface between human
behavior and the organization, and the organization
itself.“ OB research can be categorized in at least
three ways, including the study of (a) individuals in
organizations (micro-level), (b) work groups (meso
-level), and (c) how organizations behave (macro-
level).
 Organizational Behavior

The study of Organizations and the collection of

people within them comprises the field of
Organizational Behavior
 COURSE OBJECTIVES
• To focus on increasing the effectiveness of
organizations and thus, of their members

• To understand why people and groups in

organizations feel and behave as they do

• To identify principles that can improve the

behavior and attitudes of organizational
members

• To develop and enhance your skills as an

organizational member and a Manager
COURSE OVERVIEW
• The course involves learning from
a variety of sources - slide
presentations, textbook, lecture
notes, case studies, and
interaction with peers and faculty
in the forums.

• The course aims to be an

examination of research and theory
on the forces underlying the way
that the members of an
organization behave.
 COURSE OVERVIEW
(CONTD)

• Topics to be covered include the behavior of

work groups and supervisors, inter-group
relations, employees’ goals and attitudes,
problems in communication, the circumstances
of change in an organization, and the goals
and design of an organization.
 OB GRADING

Your Final Grade will be derived from a combination of

your scores on two areas: Your Mid-term Examination
(30%), and your Final Examination (70%).
 WHY STUDY OB ?
The reasons to study Organizational Behavior :

•To learn about yourself and how to deal with

others

•You will be part of an organization shortly, and will

continue to be a part of various organizations in
future

•Organizations are increasingly expecting individuals

to be able to work in teams, at least some of the
time

•Some of you may want to be Managers or

Entrepreneurs
 Basic OB Model
OB helps Managers
better understand
Individual, Group
and Organizational
behavior so that they
can achieve
Company Goals

E X H I B I T 1–7
Replacing Intuition with
Systematic Study
Intuition
A feeling not necessarily supported by research.

Systematic Study
Looking at relationships, attempting to
attribute causes and effects, and drawing
conclusions based on scientific evidence.
Provides a means to predict behaviors.
 Where did OB originate?
• Recent study of OB has been based on research
and findings based on scientific evidence
• This replaced the old method of using intuition to
manage people
• Several disciplines are used in understanding
human behavior
• Psychology
• Sociology
• Social Psychology
• Anthropology
• Political Science
 DISCIPLINES
• Psychology : the scientific study of the human mind and
its functions, especially those affecting behavior in a given
context. The mental characteristics or attitude of a person
or group
• Sociology the study of the development, structure, and
functioning of human society. The study of social problems.
• Social Psychology the branch of psychology that deals
with social interactions, including their origins and their
effects on the individual.
• Anthropology is the study of various aspects of humans
within past and present societies.
• Political Science the branch of knowledge that deals with
the state and systems of government; the scientific
analysis of political activity and behavior.
BOOKS
 SYLLABUS
• UNIT# 1 : Definition, Importance, Historical
Background, Fundamental Concepts,
Challenges & Opportunities
• UNIT # 2 : Personality & Attitudes
• UNIT # 3 : Perception
• UNIT # 4 : Motivation, Leadership
• UNIT # 5 : Group Behavior, Teams, Communication
• UNIT # 6 : Power, Conflict, Prejudice
• UNIT # 7 : Organizational Structure, Culture &
Change