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CHAPTER 8

PROJECT
MANAGEMENT
2 of 85 8.1 Forms of project organization

Why a project organization?


2Because the traditional form

1. Has no means of integrating different departments


2. Does not facilitate effective communication, coordination and
control of several departments
Alternative means of project organization
3. Line and staff organization
4. Divisional organization
5. Matrix organization

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3 of 85 8.1 Forms of project organization

1. Line and staff organization


3 Project activities are done by people in each functional
departments
 A project coordinator is assigned to facilitate coordination of
line management in functional departments
 The coordinator is devoid of authority and responsibility of line
management
 He collects project-information, shares information, renders
advice, and provide assistance

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4 of 85 8.1 Forms of project organization

2. Divisional organization
4 Is a separate division with its own functional departments is set
up to implement a project.
 The project manager has full line authority and total formal
control over the project.
 Facilitates planning and control, brings about better integration
of efforts, and strengthens commitment of project personnel.
 But it may entail inefficient use of resources-unnecessary
duplication of specialists.

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5 of 85 8.1 Forms of project organization

3. Matrix organization
5 Designed to achieve efficient use of resources and effective
realization of project objectives
 Project personnel are responsible to their functional supervisor
and project manager (dual responsibility)
 Violates the unity of command rule
 Implies greater organizational complexity and creates inherent
conflicts

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6 of 85 8.2 Project Planning

Why a plan?
6 Used as a basis for organizing project activities and allocating
responsibilities to individuals
 A means of communication and coordination between all those
involved in the project
 Encourages people to look ahead
 Instills a sense of urgency and time consciousness
 Establishes the basis for monitoring and control

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7 of 85 8.2 Project Planning

What do we plan?
7 The work
 Manpower and organization
 Financial resources
 Information system
Project objectives
Must help in answering the following questions
 What are the technical and performance objectives?
 What are the time and cost goals?
 To what extent should project work be sub-contracted? How many
contractors? Theand
Project Financing terms of contract?
Management-Project
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8 of 85 8.2 Project Planning

Tools of planning
8Bar chart (Gantt chart)

 A pictorial device in which activities are represented by a


horizontal bars on the time axis.
 Manpower requirement can be shown a number on the bar
Advantages Disadvantages
 simple to understand  cannot show interrelations
among activities in complex
projects
 used for manpower planning  physical limit to the chart
 used to show project  cannot easily cope with
progress frequent changes/updating
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9 of 85 8.2 Project Planning

Tools of planning
9Bar chart

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Tools of planning
Network Techniques
10

 Activities, events and interrelationships are represented by a


network diagram
Advantages Disadvantages
 effectively handles  more complicated than bar charts
interrelationships
 identifies critical activities  do not define operational schedule
 can handle complex projects
 can be easily computerized

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11 of 85 8.3 Project Control

Why control?
 ensures regular monitoring of performance
11

 motivates project personnel to strive for achieving project


objectives
Approaches
1. Variance analysis approach
2. Performance analysis

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12 of 85 8.3 Project Control

1. Variance analysis approach


 Involves comparison of actual cost with budgeted cost
12
Example
Activity A Activity B
Budgeted cost in the period Br 95,000 15,000
Cumulative budget to date 450,000 155,000
Actual cost in the period 105,000 12,000
Cumulative actual cost to date 440,000 160,000
Variance for the period (10,000) 3,000
Cumulative variance to date 10,000 (5,000)
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1. Variance analysis approach


Limitations
13
 Is a backward looking
 Does not use data effectively to provide integrated control.
 It doesn’t show value of work done.

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14 of 85 8.3 Project Control

2. Performance analysis approach


Involves answering the following questions:
 Is the project on schedule, ahead of schedule or behind
schedule? If there is variation, where did it occur, why did it
occur, who is responsible, and what would be its implications?
 Has the cost of the project as per the budget, less than the
budget or more than the budget? If there is variation, where did
it occur, why did it occur, who is responsible, and what would
be its implications?
 What is the trend in performance? What would be the likely final
cost and completion date of the project and its components?
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2. Performance analysis approach


Method
15 of analysis
TERMS
 Budgeted Cost for Work Scheduled(BCWS). This includes budgets
for
 All work packages scheduled to be completed
 Portion of work in progress scheduled to be completed
 Overheads for the period
 Budgeted Cost for Work Performed (BCWP). It comprises budget
for work completed, for work-in progress, and overhead budget.
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Method of analysis…

16 Actual Cost of Work Performed(ACWP)
 Budgeted Cost for Total Work (BCTW). Total budgeted cost for the
entire project
 Additional Cost for Completion (ACC)
Given the above terms performance is evaluated as follows:
Cost Variance= BCWP-ACWP
Schedule Variance in Cost Terms = BCWP-BCWS
Cost Performance Index= BCWP/ACWP
Schedule Performance Index= BCWP/BCWS
Estimated Cost Performance Index = BCTW/(ACWP+ACC)
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Performance analysis approach(Example)


Consider the following project cost information
17

Budgeted Cost for Work Scheduled(BCWS) Br 4.5mill


Budgeted Cost for Work Performed (BCWP) 3.9mill
Actual Cost of Work Performed (ACWP) 4.1mill
Budgeted Cost for Total Work (BCTW) 8mill
Additional Cost for Completion (ACC) 4.4mill

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Performance analysis approach (Example)


Cost variance = Br 3.9mill – 4.1 mill
18
= -Br 0.2mill
Schedule variance = Br 3.9mill – 4.5mill
=-Br 0.6mill
Cost performance index = Br 3.9mill/Br 4.1mill
= 0.95
Schedule performance index =Br 3.9mill/Br 4.5mill
= 0.87
Estimates cost performance index = Br 8mill/(4.1mill+4.4mill)
= 0.94
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19 of 85 8.4 Human aspects of Project Management

The following aspects need to be carefully


19
handled to succeed in human relations:
 Authority
 Orientation
 Motivation
 Group functioning

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20 of 85 8.4 Human aspects of Project Management

Authority
20
to exercise leadership and influence, a PM has to
explain logic and rationale for activities rather
than giving orders
 entertain the views and suggestions by others
 avoid unilateral imposition of decisions
 eschew dogmatic posture

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21 of 85 8.4 Human aspects of Project Management

Authority…
21
His authority stems from his:
 ability to develop a rapport with project personnel
 skill in resolving conflicts
 professional reputation and
 skills in communication and persuasion

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Orientation

22 Strengthen managerial orientation of the project
rather than an engineering orientation.
Motivation
 The project manager should understand that
 humans are motivated by varieties of needs
 pressure is counterproductive
 people are motivated more when the goals are
challenging but attainable
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Motivation…
23  expectation of reward rather than fear of

punishment has greater impact on behavior

Group functioning
 a project may comprise a vertical, horizontal,
or mixed groups

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24 of 85 8.4 Human aspects of Project Management

Group functioning…
 an effective group can be established through
24

the following steps:


 development of mutual trust
 Diminution of defensive behavior
 openness and candor in communication
 cooperation and supportive behavior
 resolution of differences by mutual negotiation
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25 of 85 8.5 Network scheduling

 A network diagram is used that shows activities


25
and events of the project and their logical
relationship
Example: ECSU uses the following activities as part of
applicant selection and admission process
1. Send letter of notification to regions to select
candidates
2. Set entrance exam
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26 of 85 8.5 Network scheduling

Example…
26
3. Administer entrance exam
4. Announce the result
5. Registration
Announ
ce r esult
a tion 3
tifi c Registr
no 4 a tion
Se nd
er
Administ 5
1 exam
Set en
trance
exam 2
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27 of 85 8.5 Network scheduling

Rules for Network Construction


1. Each activity has a preceding and succeeding event.
27
Activities are numerically denoted by pair of preceding
and succeeding events.
Example: Send notification (1-3)
Administer Exam (2-3)
2. Each event has a distinct number
3. No loops
4. No more than one activity can have the same
preceding and succeeding event
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X
28 No looping!
1 2

3 Dummy
Activity

1 2
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•A dummy activity is a simulated activity of sorts,


one that is of a zero duration and is created for the
sole purpose of demonstrating a specific
relationship and path of action on the arrow
diagramming method.
•A dummy is similar to an activity but it does not

consume any resources.


•It is merely a method by which interdependence of

activities or events can be clearly shown.

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In a project, a situation may arise that two activities


have the same beginning and end points.
Such situations leads to a lot of inconvenience as the
identity of the activities are lot.
This results in errors during network computations.
This problem can be solved by using a dummy, two
activities cannot have the same starting and end event.

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Dummies are also used to clearly represent the logic


of the network, where an activity is common to two
sets of operations running parallel to each other.
Hence for the activities having same name or function
which is against the network rules.
This situation can be overcome by the use of
dummies.

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32 of 85 8.5 Network scheduling

Time estimation
32
 Three times values are obtained
 Optimistic time-time if no complications arise
 Most likely time-takes into account normal
delays
 Pessimistic time-time required if unusual
complications arise
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33 of 85 8.5 Network scheduling

Average Time
33

te = (to + 4tm + tp)/6


where
te = weighted arithmetic average time
to = optimistic time
tm = most likely time
tp = pessimistic time
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Example: Project A
34 2 5 8

3 7
1

4 6

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Event to tm tp Average
35 1-2 5 12 17 12
1-3 8 10 13 10
1-4 9 11 12 11
2-3 5 8 9 8
2-5 9 11 13 11
4-6 14 18 22 18
3-7 21 25 30 25
6-7 8 13 17 13
5-8 14 17 21 17
7-8 6 9 12 9
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Example: Project A
5
17
36 2 8
11
8
12

9
10 3 7
1
25
11 13
4 18 6

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37 of 85 8.5 Network scheduling

Determining the Critical Path


37
STEPS
1. Calculate the Earliest Occurrence Time (EOT)
for each event
 Time at which the event can be completed at
the earliest. It is computed beginning from
event o and moving forward.

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EOT for activities in Project A


5
17
38 2 8
12 11 23 54
8
12

9
10 3 7
1
20 25
45
11 13
4 18 6
11 29
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Determining the Critical Path


39
STEPS
2. Calculate Latest occurrence time(LOT) for
each event
 the latest allowable time by which an event
can occur , given the time allowed for
completion of the project. Project
completion time is EOT of the last event.
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LOT for activities in Project A


17
40 12 2 5 8
11
37 54
8
12

9
10 3 7
1
25
20 45
0 11 13
4 18 6

14
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41 of 85 8.5 Network scheduling

Determining the Critical Path


41
STEPS
3. Calculate slack for each event
Slack = LOT - EOT

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EOT for activities in Project A


5
17
42 2 8
12 12 11 23 37 54 54
8
12

9
10 3 7
1
20 20 25
45 45
0 0
11 13
4 18 6
11 29
14
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Slack
Event LOT EOT (LOT-EOT)
43
1 0 0 0
2 12 12 0
3 20 20 0
4 14 11 3

5 37 23 14

6 32 29 3

7 45 45 0
8 54 54 0

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Critical Path
5
17
44 2 8
12 12 11 23 37 54 54
8
12

9
10 3 7
1
20 20 25
45 45
0 0
11 13
4 18 6
11 29
14
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PERT(Program Evaluation and review technique)


model
45
 considers uncertainty in project completion time
 uses the standard deviation as a measure of
variability
STEPS
1. determine SD of the duration of each activity in
the critical path
2. determine SD of total duration of the critical path
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SD of the duration of each activity is determined as


follows
σ = (tp-to)/6
Variance is obtained by squaring σ
SD of total duration of the critical path
sum of variance 1/2
of activity
= duration on the
critical path
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8.5 Network scheduling
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47 Event to tp σ σ
2

1-2 5 17 2 4
2-3 5 9 0.67 0.44
3-7 21 30 1.5 2.25
7-8 6 12 1 1
Sum 7.69

Standard deviation (critical path duration)


= = 2.77
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Critical path duration (mean) is 54 days and


48
standard deviation is 2.77.
The critical path duration is assumed to
approximate a normal distribution, and hence
the probability that
Mean + 1SD is 68.2%
Mean + 2SD is 95.4%
Mean + 3SD is 99.8%
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Probability of completion by a specific date(D)


49
is determined by first calculating value of Z.
Z= (D-T)/σ
and obtaining cumulative probability upto Z by
looking at the probability distribution of standard
normal variable.

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Example
A small project consisting of eight activities has the following characteristics:
50

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Required:
Draw the PERT network for the project.
Prepare the activity schedule for the project.
Determine the critical path.
If a 30- week deadline is imposed, what is the probability
that the project will be finished within the time limit?
If the project manager wants to 99% sure that the project
is completed on the schedule date, how many weeks
before that date should he start the project work?
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Solution:
The earliest time and variance of each activity is
computed by using the formula.

te= and =

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Calculation of the activity duration and scheduling times.

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The critical path of the project is 1-2-4-5 -6, critical activities being
A, D, G and H. The expected project length is the sum of duration
of each critical activity. Expected project length = 5 + 15 + 4 + 5 = 29
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Variance project length is obtained by summing variance


of each critical activity.
Variance = (+(+(+(
=
=6
The required probability can be determined by finding
the area under the normal curve to the left of X = 30.

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Now, the probability of completing the project within the 30


week deadline is calculated as follows:

= 0.5 +
= 0.5 + 0.1591
= 0.6591
At (i.e., at 29 weeks) the score is 0.5, and the calculated value
of z is 0.41.
Go to the Z-table and find the score of 0.41. It is 0.6591.
0.6591 – 0.5 gives 0.1591
OR
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You can simply take the Z- score.


See the probability of z-value from z-score table. Z is
calculated as:
Z=

= 0.41
See the value of 0.41 on the Z-table. It is 0.6591.

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If the project starts T weeks before the due date, the X will
represent the ordinate under normal curve to the left of
which 99% of area lies.
The area between n and X- being 99-50 or 49% and Z – value
corresponding to this is 2.33 (see the closest value of 99% on
Z- table).
The formula is:
2.33 =
2.33 =
T = 29 Weeks + (2.33X )
T = 34.7 Weeks
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CPM (Critical Path Method)


 developed for projects that are relatively less-
63

risky.
 focuses on variations in activity times as a result
of resource assignment.
 the variations are planned and are within the
control of the project manager
 it aims at finding a schedule that minimizes total
cost
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CPM…
64
Assumptions
1. Costs associated with the project are divided into
two categories as Direct costs and Indirect costs.
2. Activities can be expedited by crashing using
more resources
3. Crashing reduces time but increases direct costs
4. Indirect costs increase with project duration.
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STEPS
65
1. Obtain the critical path in the normal network and
determine project duration and direct cost
2. Examine cost-time slope of activities on the critical
path and crash activities with the smallest slope
3. Construct a new critical path, and determine
project duration and cost
4. Repeat steps (2) and (3) till activities on the critical
path are
Project crashed
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Illustration: Consider the following information on a


project Time(weeks) Cost
66
Activity Normal Crash Normal Crash
1-2 5 2 Br 6,000 Br 9,000
2-4 6 3 7,000 10,000
1-3 4 2 1,000 2,000
3-4 7 4 4,000 8,000
4-7 9 5 6,000 9,200
3-5 12 3 16,000 19,600
4-6 10 6 15,000 18,000
6-7 7 4 4,000 4,900
7-9 6 4 3,000 4,200
5-9 12 7 4,000 8,500

Assume
Project the indirect
Financing costs of the project are
and Management-Project
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Br 1,000 a week.
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Illustration…
Time Cost
67 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-7 9 5 6,000 9,200 800
3-5 12 3 16,000 19,600 400
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
5-9 12 7 4,000 8,500 900
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Illustration
68
6 9 26
2
4 7
5 7 6 34
7 10
1
6 9 34
4 12
28
3
5
12
26
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Illustration…
Time Cost
69 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-7 9 5 6,000 9,200 800
3-5 12 3 16,000 19,600 400
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
5-9 12 7 4,000 8,500 900
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Illustration…
70

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 34weeks Br 35,000

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Illustration…
Time Cost
71 CP2 Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 34weeks Br 27,000

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Illustration
72
6 9 26
2
4 7
5 4 6 31
7 10
1
6 9 31
4 12
28
3
5
12
26
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Illustration…
73

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 31weeks Br 35,900

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74 of 85 8.5 Network scheduling

Illustration…
Time Cost
74 CP2 Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 31weeks Br 27,900

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Management
75 of 85 8.5 Network scheduling

Illustration
75
6 9 26
2
4 7
5 4 6 31
7 10
1
6 9 29
2 12
26
3
5
12
24
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76 of 85 8.5 Network scheduling

Illustration…
76

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 31weeks Br 35,900

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77 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 7-9
77

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 29weeks Br 37,100

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78 of 85 8.5 Network scheduling

Illustration
78
6 9 24
2
4 7
5 4 4 29
7 10
1
6 9 27
2 12
26
3
5
12
22
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79 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 7-9
79

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 29weeks Br 37,100

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Management
80 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 7-9
80

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 25weeks Br 40,100

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Management
81 of 85 8.5 Network scheduling

Illustration
81
6 9 24
2
4 7
5 4 4 25
7 6
1
6 9 23
2 12
26
3
5
12
22
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Illustration…
Time Cost
82 CP’ Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-5 12 3 16,000 19,600 400
5-9 12 7 4,000 8,500 900
Total 26 weeks Br 22,000

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83 of 85 8.5 Network scheduling

Illustration…
Time Cost
83 CP’ Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-5 12 3 16,000 19,600 400
5-9 12 7 4,000 8,500 900
Total 17 weeks Br 25,600

Cost and duration after crashing Activity 3-5

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Management
84 of 85 8.5 Network scheduling

Illustration
84
6 9 24
2
4 7
5 4 4 25
7 6
1
6 9 23
2 12
17
3
5
3
22
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85 of 85 8.5 Network scheduling

Illustration…
85

Time Cost
CP1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 25weeks Br 40,100

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86 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 2-4
86

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 22weeks Br 43,100

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Management
87 of 85 8.5 Network scheduling

Illustration
87
3 9 21
2
4 7
5 4 4 22
7 6
1
6 9 23
2 12
17
3
5
3
22
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88 of 85 8.5 Network scheduling

Illustration…
88

Time Cost
CP2 Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 23weeks Br 33,100

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Management
89 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 3-4
89

Time Cost
CP2 Cost to
Activity Normal Crash Normal Crash expedite
1-3 4 2 1,000 2,000 500
3-4 7 4 4,000 8,000 1,333
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 20 weeks Br 37,100

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90 of 85 8.5 Network scheduling

Illustration
90
3 9 21
2
4 7
5 4 4 22
4 6
1
6 9 20
2 12
17
3
5
3
19
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Illustration…
91

Time Cost
CP1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 22weeks Br 40,100

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Management
92 of 85 8.5 Network scheduling

Illustration…
Cost and duration after crashing Activity 1-2
92

Time Cost
CP 1 Cost to
Activity Normal Crash Normal Crash expedite
1-2 5 2 Br 6,000 Br 9,000 Br 1,000
2-4 6 3 7,000 10,000 1,000
4-6 10 6 15,000 18,000 750
6-7 7 4 4,000 4,900 300
7-9 6 4 3,000 4,200 600
Total 19 weeks Br 46,100

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Management
93 of 85 8.5 Network scheduling

Illustration
93
3 9 18
2
4 7
2 4 4 19
4 6
1
6 9 20
2 12
17
3
5
3
19
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94 of 85 8.5 Network scheduling

Illustration…
94 Project cost and duration
CP2 Time Direct Cost Indirect
Activity (Crash) (Crash) cost Total cost
1-3 2 2,000
3-4 4 8,000
4-6 6 18,000 (20weeks x
6-7 4 4,900 Br 1,000
7-9 4 4,200 per week)

Total 20 weeks Br 37,100 Br 20,000 Br 57,100

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95 of 85 8.6 Project closure

Administrative closure
95
 the process of documenting the results of a
project work to ensure that all of the
requirements and specifications have been met
 administrative closure should be performed at
completion of each phase of a project

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96 of 85 8.6 Project closure

Issues to be addressed include:


96
 collection and archiving of all project documents
that includes final cost and schedule data.
 Updating records and product specifications to

reflect what was actually achieved


Revising employee records to reflect newly
developed skills and anticipate future training
needs
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97 of 85 8.6 Project closure

Issues to be addressed…
97
 Preparation of a final project report that summarizes
history of the project.

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98 of 85 8.6 Project closure

Final lessons-learned review


98
 it includes evaluation of the strengths and weaknesses
of a project. Questions like ”what did we do right and
what did we do wrong? are answered.
 data from lessons- learned reviews should be viewed
as one of the most important resources that an
organization can acquire

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99 of 85 8.6 Project closure

Personnel issues in project closing


99
 the project manager must assure workers that their job is
secured despite completion of a project work
 in a project that has lasted for a prolonged period,
the project team becomes like a family to some individuals,
and losing that family can arouse considerable sadness.
 emotions of project people should be properly managed
because failure to do so may result in people not wanting
future project assignments.
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100 of 85

100

END OF CHAPTER 8

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