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Human Resource Management

Part 5: Meeting other HR goals

Chapter 11
Collective
Bargaining and
Labor Relations
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Chapter’s Objectives
• Define unions and labor relations and their role in organizations.

• Identify the labor relations goals of management, labor unions, and society.

• Explain how management and unions negotiate contracts.

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1. Role of Unions and Labor Relations

Define unions and labor relations and their role in organizations.

• Unions Organizations formed for the purpose of representing their members’ interests in
dealing with employers.

• Labor Relations Field that emphasizes skills that managers and union leaders can use
to minimize costly forms of conflict (such as strikes) and seek win-win solutions to
disagreements.

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1. Role of Unions and Labor Relations

Define unions and labor relations and their role in organizations.

• Labor Relations Field that emphasizes skills that managers and union leaders can use
to minimize costly forms of conflict (such as strikes) and seek win-win solutions to
disagreements.

• Labor relations involves three levels of decisions:

• Labor relations strategy
• Negotiating contracts
• Administering contracts

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2. Goals of Management, Labor Unions, & Society

Identify the labor relations goals of management, labor unions, and society.

• Society
• Labor unions' major benefit to society throughout history has been the balancing of
power and the institutionalization of industrial conflict in the least costly way.
• The National Labor Relations Act (NLRA, 1935) sought to provide a legal
framework conducive to collective bargaining.
• Vietnam: Labor Law.

• Management
• Must decide whether to encourage or discourage the unionization of its employees.

• Labor Unions
• Seek to give workers formal representation in setting the terms and conditions of
employment
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Goals of Management, Labor Unions, & Society

Union Security
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3. Collective Bargaining
Explain how management and unions negotiate contracts.

• Collective Bargaining Negotiation between union representatives and management

representatives to arrive at a contract defining conditions of employment for the term of
the contract and to administer that contract.
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3. Collective Bargaining
Explain how management and unions negotiate contracts.
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3. Collective Bargaining
Explain how management and unions negotiate contracts.