undersLandlng Work

1eams
W 1eams Lyplcally ouLperform lndlvlduals
W 1eams use employee LalenLs beLLer
W 1eams are more flexlble and responslve Lo
changes ln Lhe envlronmenL
W 1eams faclllLaLe employee lnvolvemenL
W 1eams are an effecLlve way Lo democraLlze
an organlzaLlon and lncrease moLlvaLlon
1eam versus Croup WhaL's Lhe ulfference?
Work Group
A group that interacts primarily
to share information and to
make decisions to help each
group member perform within
his or her area of responsibility.
Work 1eam
A group whose individual efforts
result in a performance that is
greater than the sum of the
individual inputs.
omparlng Work Croups and Work
1eams
1ypes of 1eams
9rob|emSo|v|ng 1eams
roups of S to 12 employees from the
same department who meet for a few
hours each week to discuss ways of
improving quality, efficiency, and the
work environment.
Se|fManaged Work 1eams
roups of 10 to 1S people who take
on the responsibilities of their former
supervisors.
1ypes of 1eams (conL'd)
'ask forces
ommittees
rossIunct|ona| 1eams
mployees from about the same hierarchical level,
but from different work areas, who come together to
accomplish a task.
1ypes of 1eams (conL'd)
haracLerlsLlcs of vlrLual 1eams
1 1he absence of paraverbal and nonverbal cues
2 A llmlLed soclal conLexL
3 1he ablllLy Lo overcome Llme and space consLralnLs
haracLerlsLlcs of vlrLual 1eams
1 1he absence of paraverbal and nonverbal cues
2 A llmlLed soclal conLexL
3 1he ablllLy Lo overcome Llme and space consLralnLs
I|rtua| 1eams
'eams that use computer
technology to tie together
physically dispersed
members in order to
achieve a common goal.
A 1eam
LffecLlveness
Model
reaLlng LffecLlve 1eams
reaLlng LffecLlve 1eams (conL'd)
ey 8oles of
1eams
reaLlng LffecLlve 1eams (conL'd)
reaLlng LffecLlve 1eams (conL'd)
reaLlng LffecLlve 1eams ulverslLy
Group Demography
'he degree to which members of a group share a
common demographic attribute, such as age, sex,
race, educational level, or length of service in the
organization, and the impact of this attribute on
turnover.
ohorts
!ndividuals who, as part of
a group, hold a common
attribute.
1urnlng lndlvlduals lnLo 1eam layers
W 1he hallenges
Cvercomlng lndlvldual reslsLance Lo Leam membershlp
ounLerlng Lhe lnfluence of lndlvlduallsLlc culLures
lnLroduclng Leams ln an organlzaLlon LhaL has hlsLorlcally valued
lndlvldual achlevemenL
W Shaplng 1eam layers
SelecLlng employees who can fulflll Lhelr Leam roles
1ralnlng employees Lo become Leam players
8eworklng Lhe reward sysLem Lo encourage cooperaLlve efforLs
whlle conLlnulng Lo recognlze lndlvldual conLrlbuLlons
1eams and CuallLy ManagemenL
W 1eam LffecLlveness and CuallLy ManagemenL
8equlres 1haL 1eams
1 Are small enough Lo be efflclenL and effecLlve
2 Are properly Lralned ln requlred skllls
3 AllocaLed enough Llme Lo work on problems
4 Are glven auLhorlLy Lo resolve problems and Lake
correcLlve acLlon
3 Pave a deslgnaLed champlon" Lo call on when
needed
eware 1eams Aren'L Always Lhe
Answer
W 1hree LesLs Lo see lf a Leam flLs Lhe slLuaLlon
ls Lhe work complex and ls Lhere a need for
dlfferenL perspecLlves?
uoes Lhe work creaLe a common purpose or seL of
goals for Lhe group LhaL ls larger Lhan Lhe
aggregaLe of Lhe goals for lndlvlduals?
Are members of Lhe group lnvolved ln
lnLerdependenL Lasks?