Professional Documents
Culture Documents
PRESENTED BY: Nilanjan Dutta (10DM021) Srirup Goswami (10DM026) Tushar Choudhury (10DM027) Ranatosh Saha (10DM029) Chandan Mallik (10DM030)
MOTIVATION
Motivation is the result of processes, internal or external to the individual, that arouses enthusiasm and persistence to pursue a certain course of action
Motivation represents an unsatisfied need which creates a state of tension or disequilibrium, that causes the individual to make a goal oriented pattern towards restoring the state of equilibrium by satisfying the need.
Motivation is the driving force within individuals that impels them to action. Needs are the essence of the marketing concept. Marketers do not create needs but can make consumers aware of needs.
Assumptions
Maslow s theory of human needs has three assumptions: First, human needs are never completely satisfied. Second, human behavior is purposeful and is motivated by need satisfaction. Third, needs can be classified according to a hierarchical structure of importance from the lowest to highest. To reach successive levels of the hierarchy the satisfaction of the lower level needs is required.
MARKETING STRATEGIES
Esteem Needs
A Trio of Needs
Power
individual s desire to control environment
Affiliation
need for friendship, acceptance, and belonging
Achievement
need for personal accomplishment closely related to egoistic and selfactualization needs
McClelland suggested other characteristics and attitudes of achievement-motivated people: Achievement is more important than material or financial reward. Achieving the aim or task gives greater personal satisfaction than receiving praise or recognition. Financial reward is regarded as a measurement of success, not an end in itself. Security is not prime motivator, nor is status. Feedback is essential, because it enables measurement of success, not for reasons of praise or recognition (the implication here is that feedback must be reliable, quantifiable and factual). Achievement-motivated people constantly seek improvements and ways of doing things better. Achievement-motivated people will logically favour jobs and responsibilities that naturally satisfy their needs, ie offer flexibility and opportunity to set and achieve goals, eg., sales and business management, and entrepreneurial roles. McClelland firmly believed that achievement-motivated people are generally the ones who make things happen and get results
The Difference
Maslow s Hierarchy of Needs Esteem Needs and Self Actualization Needs are the higher order needs. Social, Safety and Physiological Needs are the lower order needs. Mcclelland s Trio Theory Achievement Needs and Power Needs are the higher order needs Affiliation need is the only lower order need.
The lowest-level needs must be met Needs are non-hierarchial and before a person will strive to satisfy different individuals have different needs higher up in the hierarchy, such priorities for the needs. as self-esteem. Maslow described needs that people seem to be born with. Maslow suggests that various levels are interdependent and overlapping. A satisfied need is no longer an effective motivator. Mcclelland described the needs which were to be learnt through life s experiences. Mcclelland found that people who acquire a certain need, behave differently from others. One can be motivated by by more than one kind of need at a single point of time.
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