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Danielle Lucas & Hilary Haynes
Danielle Lucas & Hilary Haynes
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Table of contents
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Allianz and Allianz Operations What does blended learning mean to us within Claims Operations at Allianz The characteristics of optimal blends for learning in Operations Combining the best of online and face-to-face education Improving connections between the virtual and physical elements of blended courses Questions
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Allianz Operations
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Allianz Operations
We are: Across multiple locations Service diverse business product areas Train a diverse workforce
We design and deliver training for: Induction Process and procedural changes Systems enhancements and implementation
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Effective integration of different modes of delivery, models of teaching and styles of learning as a result of adopting a strategic and systematic approach to the use of technology combined with the best features of face-to-face interaction (Krause, 2007)
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Example 1
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Example 1
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Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
Work based go live and competence sign-off by subject matter experts and L&D
Example 1
Challenges Time to develop New skills harder to understand/ meet the "best of the best" external design standards Successes Learning experience has been enhanced Flexible solution for the business Diverse needs met Quality offering to employees Learning outcomes delivered
Multiple designers worked in tandem good team spirit and management essential
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Example 1
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Example 2
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Example 2
Motivational ILT/Launch
PowerPoint used for key points only Flip charted feedback Minimal text and graphic rich slides
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Engagement Collaboration Asynchronous delivery Business focused Observable uptake Flexibility Equivalence of learning outcomes Diversity Work integrated learning activities Innovation Andragogical
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Improving connections between the virtual and physical elements of blended courses
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Improving connections between the virtual and physical elements of blended courses
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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Your Questions
Getting blended learning off the ground an Allianz case study Copyright Allianz 12/02/2012
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