Curriculum Vitae Suvra Kanti Das 84, Basher Uddin Road (4th Floor), Kalabagan Dhaka-1205, Bangladesh Cell:

+8801711313030; +88-01199884702 Email: shuvo28@hotmail.com Carrier Objective: To work in an organization where dynamism is the key concern and have enough scope to utilize my potentials that I have acquired from my academic and working experience along with proper use of my vision, positive attitude, leadership qualities, interpersonal relationship and communication skills. Work Experience Experience 1: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Team leader, Deputy Superintendent Engineer (From June09 to till) Working Areas : CDMA Manage Service Project (Citycell, Bangladesh) Job Responsibility Supervises all personnel assigned to the Network Operations Center (NOC) IP Network monitoring and performance management system administration. Shift management, coordinate, manage and drive the whole team during the shift period. Directs collection of performance reporting Co-ordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. Monitors process results M&Ps, maintenance, routines etc. Responsible for assure that the operated network meets the agreed assurance KPI's. Network performance analysis and KPI reporting. Incident Management Carry out Management Reporting Monitor, Enhance and Implement Call and Service Qualities measures Manage key customer communications for planned and emergency works Key Escalation point for any Customer (Internal & External) complaints and faults Individual and Team Development/Training Experience 2: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Team Leader, Deputy Superintendent Engineer (June08 to May09) Working Areas : GSM Manage Service Project (GrameenPhone, Bangladesh) Job Responsibility Develop Grameen Phone NMC team to handle Huawei NGN equipments. Responsible for assure that the operated network meets the agreed assurance KPI's. Supervises all personnel assigned to the Network Operations Center (NOC). Resource Planning and Scheduling of Network Operations Center (NOC). Co-ordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. Responsible for supervision of fault, configuration, performance and service management.

Builds and maintain relationships with peers, associates, and representatives internal and external to the organization Coordinates training requirements/implementation Monitors process results M&Ps, maintenance, routines and financial Allocates resources and operating expenses Identifies staff imbalance, recommends solutions and implements changes as appropriate using current corporate guidelines and labour Manages the allocation of necessary resources (staff, tools, equipment, etc.) Design & Maintain the NOC processes and assure it is being followed. Network Quality and performance measurement. Manage key customer communications for planned and emergency works Key Escalation point for any Customer (Internal & External) complaints and faults Review and Propose System changes to meet the changing environment Processes and Organizational Workflow Optimization. Quality Documentation and Implementation. Manage staffs effectively and ensure understanding of the NOC Quality Systems as well as implementation and refinement of all NOC processes. Ensure Preventive Maintenance procedures are executed and results analyzed by the teams. Cost Saving Initiatives. Involve in cost saving initiatives and reduce O & M cost where possible and also provide opportunities to staffs to participate.

Experience 3: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : System Engineer (From March2008 to May2008) Working Areas : CDMA Manage Service Project (Citycell, Bangladesh) Job Responsibility Shift management, coordinate, manage and drive the whole team during the shift period. 1st Level troubleshooting, configuration and fault handling for Huawei CDMA M800 Switching system. Network Quality related reporting. Provide Support to other Countrys projects. Experience 4: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Consultant (From September2007 to February2008) Working Areas : Sudatel NOC MS Project, Khartoum, Sudan Major Responsibility: Manages data, issues, and exercises judgment within defined policies, procedures and authority. Documents existing cross-functional business processes; designs and documents process improvements and new cross-functional business processes. Develop, document, and publish operational processes and procedures Estimation of the projects and preparation of relevant technical and commercial documentation. Analyze and develop process details and metrics to drive improvement opportunities for cross-functional processes to ensure business requirements are met and maximum efficiencies are realized. Lead management of large, integrated projects involving multiple business units. Create and manage integrated work plans and issue logs, track program progress, facilitate on-going issue resolution and inter-departmental communications to ensure objectives are met and on target.

Prepare and deliver executive-level briefings and reports on project activities and results. Analyze and recommend changes on the effectiveness and administration of a workforce to meet internal and external objectives, including financial, quality, and employee. Develop improvement strategies and recommendations to initiate change and lead the organization to execute new process and procedures. Confirm the latest edition of technical standards and check the project specific requirements Prepare additional offers, spare part lists if required. Project management and design project delivery plan according to ETOM. Sudatel NOC reorganization. Risk management. Process flow Design and Implementation. Fault Management, Performance management and Trouble Ticket system process flow design and implementation. BGIS solution implementation. Supervision of correlated operations.

Experience 5: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : System Engineer (From September2006 to August2007) Working Areas : CDMA Manage Service Project (Citycell, Bangladesh) Job Responsibility Shift management, coordinate, manage and drive the whole team during the shift period. 1st Level troubleshooting, configuration and fault handling. Coordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. Monitors process results M&Ps, maintenance, routines etc. Responsible for assure that the operated network meets the agreed assurance KPI's. Network Quality and performance related reporting. Experience 6: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Core Network Engineer (From January2006 to August2006) Working Areas : Technical Support Department, Fungwei Great technologies LTD. Project : BTTB (Jatrabari) 15K MSU Project, BTTB 52.5K Project, Square NGN Project Job Responsibility Installation, commissioning, troubleshooting and maintenance of Huawei CC 08 Switching System, SoftX 3000 etc. Database backup and restoration. Participation in PAT and UAT part Experience 7: Company Name : Agila Network and Communication Company Business : Internet Service Provider Designation : Network Administrator (From April2003 to December2005) Job Responsibility Ensure stable and reliable ISP services (e.g. Administrate Linux Sever for DNS, Proxy server, and Internet Gateway, backups and etc) Identify and resolve performance issues on ISP servers Development of platform monitoring and management tools

Fault diagnosis and resolution (identify and fix service affecting issues in a timely manner) Support for the backup network and ISP services Provide coaching for less experienced team members Contribute to the development and deployment of new platforms and products Installing DVB Circuit in different location for internet connectivity. Plans and analyzes Network design, Hardware and Software requirements and make appropriate recommendations for procurement.

Experience 8: Company Name : Microtel Computers Company Business : Network Solution Business Designation : System Support Engineer (From July2001 to February2003) Job Responsibility Various types of input/output device and controller card installation. Provide Hardware and Software support to client. Computer troubleshoot Professional Training: Training Wireless Communication Installation of GSM BTS and CDMA BTS Optical Transmission RBT and Microwave Transmission (Ericsson) Advance IN Training Duration 12 Days 2 Days 13 Days 2 Days 15 Days Organized By Cisco Valley Huawei Technologies Co. LTD. Huawei Technologies Co. LTD. CSDC Huawei Technologies Co. LTD. Place Dhaka, Bangladesh Dhaka, Bangladesh Dhaka, Bangladesh Dhaka, Bangladesh Dhaka,Bangladesh

Education: B.Sc. in Computer Science (2002), National University HSC (Science) (1997), Coxs Bazar Govt. College (Chittagong Board) SSC (Science) (1994), Ramu Khijari Model High School (Chittagong Board) Other skills:

Good knowledge about 2G, 3G, Core, Transmission, VAS, IP Backbone, NMS, OSS (HP Openview, IBM Tivoli, Huawei M2000, Huawei N2000, HP TeMIP), LAN, WAN and TCP/IP. Have strong knowledge and working experience about Quintum VOIP gateways, MERA Soft switch, Voipswitch softswitch etc. Experience on setup a full featured ISP using UNIX operating system. Configuring of servers like Mail Server, DNS Server, DHCP Server, Gateway Server, Proxy Server in UNIX Platform. Swapan Kumar Das Shabitri Das Vill: Pachim Char Krishnapur, P.O: Char Krishnapur, P.S.: Hyamchar, Dist.: Chandpur Bangladeshi Z0439003 Male Bengali(native), English (Written and Oral) , Hindi (Oral) Hindu Unmarried +8801711313030; +8801199884702

Personal Information Fathers Name Mothers Name Permanent Address Nationality Passport Number Sex Language Proficiency Religion Marital Status Contact Number

References: Md. Al-Amin,Sr. Manager Huawei Technologies Bangladesh LTD. Email: malamin@huawei.com

Sayda Rafia, Sr. Manager Huawei Technologies Bangladesh LTD. Email: srafia@huawei.com

________________________________________ Suvra Kanti Das