You are on page 1of 3

Catalyst Complaint Cover Page

422523

Complaint
Number 422523 Date 12/19/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Wu, Andrew F $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name Donna J Baumgartner 242 Zachary Ct Waterloo, IA 50701 Phone Day (319) 504-9873 Phone Evening Email (319) 504-9873 iwcwolfnanny@yahoo.com

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 026 318 Practice Advertising Charge For Service Not Performed

Activities
Date Added 12/27/2012 12/27/2012 1/15/2013 Activity Type Email to Complainant Email to Respondent Email from Respondent Activity C 1st Letter to Complainant To: iwcwolfnanny@yahoo.com R 1st Letter to Respondent To: copyright.compliance@gettyimages.com

422523

1 of 2

Date Added 1/15/2013 1/15/2013 1/15/2013

Activity Type Email to Complainant Email to Respondent Resolution-UNADJUSTED

Activity Csup Closing Unadjusted (C-UNJ) To: iwcwolfnanny@yahoo.com Rsup Closing Neutral (R-NEU) To: copyright.compliance@gettyimages.com

422523

2 of 2

Catalyst Report
Complaint Description
Description I have received a threatening letter from Getty Images, demanding $780 for using an unlicensed (not copyrighted) image on my small business website. I have checked the US Copyright data base, and this image in NOT copyrighted. I have researched Getty Images, and I have discovered that they regularly try to extort money from small business owners by demanding money for 'unlicensed' use of images. They send threatening letters, making it sound like you are being sued, when in actuality, there is no lawsuit because a copyright has not been infringed. Expected resolution details: Stop trying to extort money from small business owners.

You might also like