Description

A tape transcript showing air traffic control actions on 9/11. Officials from the FAA Command Center East, Boston, New York, Washington and Cleveland air traffic control centers, the National Transportation Safety Board, the FBI and others are present on the call.

They discuss the apparent hijacking of American 11, calls to military facilities at Otis AFB and Atlantic City, the first crash into the WTC, the loss of a second airliner, the impact of a second airliner into the WTC, ground stops, the need to increase aircraft security, a possible problem with Delta 1989, American 77 (which is confused with United 175), an apparent problem with United 93, an aircraft bearing down on the White House, an aircraft impacting the Pentagon, the descent of United 93, the collapse of the WTC's south tower, a phone call from United 93, the plane's crash, the lack of a military presence on the conference call, and other issues.

On page 44 (about 9:20 a.m.) a woman named Carla enters the conference call and says, "Are you talking to American 11 right now, that just crossed over the bondary." Possibly, this is relevant to the confusion between American 11 and American 77.

On page 59 (about 9:45-9:50 a.m.) the FAA command center states that the military cell there is "working the issue."