9/11 Air Traffic Control Transcript

awt
T3707 9/11 COMMISSION
POSITION 15
PARTS 2 & 3
/ zW
L,/te
[Start Tape 1]
MR. : I hereby certify that the
following is a true rerecording of the original
recorded transmissions pertaining to the events of
September, September llth, 2001. My name is Troy
Gascoyne [ph]. I am employed as a quality
assurance specialist at the Command Center. fl^Tn

/ c
MR. : Command Center East, Tony.
MR. : Hi, Tony. Good morning.
Boston Center. I got a situation here with America
one-one, America 11, Boston departure to LAX.
MR. Okay.
MR. We believe it's a possible
hijack situation.
MR. Okay. Tell me more.
MR. Okay. It departed
Washington. We lost radio communications with him,
then we lost his transponder, and they believe that
MILLER REPORTING CO., INC.

735 8th STREET, S.E.
WASHINGTON, D.C. 20003-2802
(202) 546-6666
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they heard, in the background, something--a threat,
and right now--
MR. : What? A threat you said?
MR. : A threat, and right now the
aircraft is just west of Albany, going southbound.
MR . Okay. I see him.
MR. And he - -
MR. Nobody's talking to him;
right?
MR. Nobody's talking to him at
this time; correct.
MR . : Okay. Anything I can do to
help you right now?
MR. : And nope. I mean, just
in--we have no idea where this aircraft is going,
maybe a head, "head up" to New York Center?
MR. : Well, probably [inaudible]
might be good if we call up Cleveland and New York
and at least let them know, just in case this guy
starts heading there, well, they'll have a "heads
up" - -
MR. : Right.

(202) 546-6666
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MR . : --on it. Okay; let's do
that .
MR . New York Center.
MR . New York; Boston; is that
right?
MR . Waiting for Cleveland
[inaudible].
MR . Cleveland.
MR. : All right, Cleveland. New
York, Boston. I got a little situation with
American 11, America eleven. He is a 767 departed
Boston going to LAX. We don't know where the
aircraft is going. He is supposedly going to LAX,
was going westbound, we lost his frequency and we
lost his transponder, and now the aircraft is just
west of Albany heading due south.
MR. : Oh, my goodness. Okay. Do
we have, we have a datablock on him? Who's got
the- -
MR. : Yeah. W e - - i t ' s a primary
target presently and it's just heading

(202) 546-6666
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southwestbound.
MR. : Okay. Understand.
[Simultaneous conversation.]
MR. : [inaudible] right now.
MR. : I'll, I'll advise the area.
MR. : The last [inaudible] observed
was, said they were two niner zero.
MR. : Twenty--
MR. : Heading southbound?

MR. : Heading southwestbound. He's
like towards Hancock. Right, right around there.
He's southwest of Albany by one-five miles.
MR. : You have no idea where he's
go ing?
MR . No idea sir
MR. : All righty.
MR. : You can tag him on the TSC-
MR. : Yeah. I got him tagged [?]
[inaudible] primary only?
MR. : Primary only.
MR. : Okay. I'll watch him.

(202) 546-6666
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MR. : Thanks Cleve--thank you.
[inaudible].
MR. : Well, Boston Center claims
that they lost radio communication with the
aircraft.
MR. : And his transponder
[inaudible] too.
MR. : And the transponder. And
there's also — they're tracking the primary target
at this point. He was last known at flight level
290 .
MR . Uh-huh.
MR. : And he appears to have turned
south, southwestbound.
MR. : Hmm.
MR . And also there was some
mention of some sort of a threat being made o r - -
MR. : He made?
MR A threat to the cockpit or
some threat - -
MR Oh, shit. Let me get

(202) 546-6666
9/11 Law Enforcement Sensitive
awt
managers-- I \ • '•
MR.\6^CM>/*': f-in, in the cockpit
and Boston's uncertain! exactly what was said. I-

guess they're gonna triy to pull the tapes as quick
as they can. \ MR. : Hey,(\Tom;\e can I reach
you back? What number;at? \. ^OCMr^ : Q E | "|.
MR. : Okay; all right.
MR. : Okay.
MR. : I'll call you back.
MR. : Command Center East. Tony.

MR. : Hi, Tony. Command Center
here. I mean Boston Center here. Could I get New
York TRACON.
MR. You bet. So nothing with the
cockpit?
MR. Yeah, with American 11.
MR. Say again. ;
MR. Reference to American 11. ,-.
MR. Right. Have you had any
MILLER REPORTING CO,, INC.

(202) 546-6666
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contact with him yet?
MR. : No; no contact. It is

confirmed, hijack, though.
MR. : TRACON.
MR. : Hey, TRACON. Hi. Boston
Center. Good morning. American 11, 767, possible
hijack.
MR. : Okay. America 11, sev--seven

f ive and - -
MR . : Seven s ix - -
MR . : Where is he landing?
MR . : Right now, we don't have any
idea, but he was to the northwest of Albany and now
he's down by Sparta, losing speed very rapidly. We
believe [inaudible] primary only and we believe
he's gonna descend. That's why he's, he's--he's
slowing down.
MR. : I'm just trying t o - - a n d he's
around the Sparta area now, you say?
MR. : Yeah. He's around the Sparta

area right now.
MR. : Wow. I just don't see

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anything--
MR. : [inaudible] primary target
right now.
MR. : Yeah. I'm looking pretty
hard for any kind a primary target. We still
should be able to see it and I don't see--
MR. : I do have something on the
TSC, if that gives you an idea of w h i - - w h i c h way
he's heading.
MR. : Yeah. I'm just looking at
the real raw radar here and I just don't s e e - - I
just don't see anything out there. I'll star—I'll
let the area know to start looking for it. What
was his - -
MR. : We just don't have any idea
w h a t - - t h e last altitude we had was [inaudible] two
niner zero, but his speed has diminished quite a
bit .
MR Okay .
MR So we believe he might be in
a descent.
MR Okay. All righty. I'll,

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I'll pass it along to the sector.
MR. : All right. Just be careful.
MR. : Understand.
MR . Check.
MR . Check.
MR . Hey, Boston?
MR. Yes .
MR. : You said you confirmed the
hijack. How'd you--
MR. : Well, the--what has happened,
the pilot has kept the mike keyed while the
person's in the, in the cockpit, the flight deck
[?] .
MR. : Okay, and what are you
hearing?
MR. : The threat. You know, I
don't really know what they're hearing but that the
sup came down and confirmed t h e - - i t is a hijack.
MR. : Okay. If you learn anything
else, please give us a call so we can help you out
as best we can. Does New York know what this guy
[ inaudible] - -

(202) 546-6666
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MR. : New York knows, Cleveland
knows, maybe Washington will be next. We're gonna
scramble some fighters to tail him.
MR. : Okay. Coming out of Otis?
MR. : Yes.
MR. : Okay. I'll, I'll take care
of the coordination with Washington Center. I will
advise them of what's going on.
MR. : Thank you.
MR. : Washington [inaudible] .
MR. : Hi, Washington. Tony here in
the East at the Command Center. I have an advisory
for ya. Give you a "heads up." There's an
American 11, he is a Boston to LAX flight t h a t - -
MS. : Okay.
MR. : - - i s a possible hijack
airplane. He's--
MS. : Possible hijack.
MR. : - - c u r r e n t l y - - w e 11, the
last--when they lost radar with him and they're
tracking a primary target, he's northwest of New

(202) 546-6666
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York City and we're, we're suspecting he could be
heading towards Kennedy or one of the New York
ai rport s.
He's still at the flight levels that we
believe, we got primary only, b u t - - a n d he's slow--
[ Simultaneous conversation.]
MS. : He's primary only right now.
MR. : —slowed way down. But we
just want to give you a "heads up" in case he
continues on that southbound track. He'll be
heading toward your airspace. So right now, we're,
we're guessing that he's heading towards New York.
MS. : All right. I'll tell, I'll
tell my ©MIC [ph] .
MR. : Okay. If you look on the
CSC, you can pull up something on him. I - - w e don't
know how accurate the data is, but it is moving.
MS. : Yeah. I see something on
him .
MR. : Right. A m e r i c a n - - i t looks
like he's just crossing the New Jersey line there.
MS. : Okay.

(202) 546-6666
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MR. : But, again, we don't know
the, the validity of the data. According to
Boston, that's roughly where we would guess he
would be.
MS. : Okay.
MR. : Okay. Thanks.
MS. : Uh-huh. Bye.
MR. : Yeah, we've tried a couple
places, now we're down to Atlantic City to try to
get someone else to take a look.
MR. : Okay. Who is this? Who is
that just said that? Boston?
MR. : Boston.
MR Okay. Command Center, you
on?
MR Hey, Terry, Tom. Try Otis
also.
MR . We did.
MR. : Anything? Any luck?
MR. : No; we did not have any luck
That's why we're down to Atlantic City.

(202) 546-6666
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MR . Okay .
MR . Excuse me. Chris Camerone
[ph], acting air traffic DRZR [ph] manager, New
England Region, is also on.
MR. : Okay. Command Center, you
on?
MR . Command Center's on.
MR. : Okay. Are, are you gonna--!
guess Boston's getting in touch with Atlantic City
but do you have any direct line to the military for
[inaudible]?
MR. : I believe the supervisor's
going to the CARF [?] unit now.
MR. : New York, here's some new
information. We, we lost the primary target about
20 west of Kennedy, it looks like, and there's an
ELT report in that area.
[ inaudible] .
MR. : I'm sorry. Say that again,
please.
MR. : I said we, we've [inaudible]
looks like we lost the primary target 20 west of

(202) 546-6666
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Kennedy and we had a report of an ELT in the area.
We're going t o - - I guess we'll get some Coast Guard
activity up there.
MR. : Yeah; we lost the track too.
MR. : Boston, this is New York.
What type aircraft was the American?
MR. : 767.
i-J MR. : This is the ACI Watch. Say
again if you lost track of the aircraft; over.
MR. : Boston has lost track and on
our frequency we have confirmed that it was a
hijack; also the tapes.
MR. : Yeah, New York confirms we
lost the track as well and we w e r e - - w e got a report
of an ELT in the area that track was in. Kennedy
Towers reports--do you hear me? Kennedy Tower
reports that there was a fire at the World Trade
Center and that's, that's the area where we lost
the a irplane.
[ Pause.]
MR. : Anybody on?
MR. : Yeah. Boston's here.

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MS . Yeah. You on CNN News? It's
on the news.
MR . It's on the news? The
airplane hit the Trade Tower?
MS. : Yeah.
MR. : Okay. I, I guess there's no
more, no further use for New York Center on this
line right now. We'11--Command Center,
[ inaudible] ?
MR. : [ inaudible] .
MR. : Yeah. Is that Rich [?]?
MR. : It is Rich.
MR. : Yeah. Is there any bloody
[?] use for us to be on the cell phone now o r - -
MR. : I'm gonna keep the line open
If you need to talk to me, just talk to me. I'm
listening to it.
MR. : Okay.
MS. : This is Jennifer in the
Operations Center.
MR . Jennifer, Boston's still
here. Go ahead.

(202) 546-6666
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MS. : Okay. It looks like the

World Trade Center is — either the aircraft went
through it or it's been bombed. It's on CNN right
now and the building is in smoke. The top of the
bu i1ding.
TV NEWS: Pictures from New York are just
coming in now, we hope to have more information as
soon as it's available. The word is the plane
crashed in one of the towers--
MS. : Washington [inaudible].
MR. : Washington. Tony in the

East. We believe that the aircraft has actually
now crashed into the World Trade Center, if you
want [inaudible] CNN, take a look at that and find
out, but we now believe it is no longer in the air.
MS. : Oh, my God! All right.
Thank you, Tony. [inaudible].
[TV news in background.]
MR. : Yeah.
[Phone ringing.]
MR. : [inaudible].

(202) 546-6666
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MR. : [inaudible] described as the

World Trade Center, New York--
MR. : Cleveland.
MR. : Cleveland, this is Tony in
the East, reference American 11.
MR. : Yeah.
MR. : We believe the aircraft has
crashed into the World Trade Center in New York.
If you watch CNN, you can get the details there.
It was just on their live. We do not believe it is
in the air anymore.
MR. : Oh, my goodness. Okay.
Thank you very much.
MS . : [inaudible] .
MR. : Yes.
MR . : The 767--
MS . : No, I mean what the World
Trade Center What hit the World Trade Center
can't be -
MR . : Yeah; it can't be American
[ inaudible] .
MS . : [ inaudible] .

(202) 546-6666
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MR. : Well, and they lost the
primary target, it was descending, because it's
usually from 500 knots down to 250.
MR. : Vicinity of the World Trade
Center.
MR . : Oh, that's a bad sign [?].
MS . : [inaudible] you can look at
the picture, yeah.
MR. : I looked. It m a y - - i t looks
like it may a twisted by. So it's hard to say.
MS. : [ inaudible] .
MR. : But like there'd be debris
all over the ground.
MR. : Command Center East Tony
MR . [ inaudible] .
MR . It's too much of a
coincidence, I think.
MS. : [inaudible].
MR. : Command Center [inaudible] I
just paged [inaudible].
MR. : Hello? Yes. [on the phone.]

(202) 546-6666
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MR. : I didn't tell her to go to
the center. I just paged her about the event.
Avert was en route--
MR. : [on the phone.] Yeah. Yeah.
Hold on. I'm [inaudible] .
MR. : Command Center.
MR. : CNN's reporting the plane
just crashed [inaudible].
MR. : I'm in the middle of a
traffic jam here fighting my way to the airport.
Yeah. I'm [inaudible]. It's serious stuff.
[Voices in background.]
MR. : They wouldn't know. It looks
like they didn't know.
[Simultaneous inaudible conversation in
background. ]
MS. : [inaudible] any impact.
MR. : Not, not at this point, it
doesn't appear to be [inaudible]; no.
MS. : Uh-huh.
MR. Okay?
MS . All right

(202) 546-6666
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MR. : Thanks.
[Conversation in background.]
MS. : Came out the other, landed.
MR. : No. [inaudible] the
buiIding.
[Phone ringing.]
MS. : This is the Boston CASO [?],
just report that the CASO [?] manager and two
supervisors are dropping off the Net for a few
minutes. We will reconnect when we're over at the
airport, which will be about ten minutes. Thank
you .
MR . Okay, Jim [inaudible].
MR . [ inaudible] .
MS . [ inaudible] .
MR . This is Bob Pearce [ph] with
the NTSB. Hello?
MR. [ inaudible] .
[Beep . ]
MS . [in background; inaudible].
MR. [ inaudible] .
MS . [ inaudible] .

(202) 546-6666
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[inaudible conversation in background.]
MR. : [News broadcast.]
[inaudible] and it reportedly has been hit by
[inaudible] . There is a gaping h o l e - -
MS . : Boston Center, National
[inaudible] Tracey.
MR. : Boston's here.
MR. Hello. T h i s is Bob ICr-ess
[ph] at NTSB Hello.
MR . Hello .
MR. Boston's here.
MR Oh, hi. It's Bob Kress at
NTSB .
MR. : Yes, sir?
MR. : We're just trying to get a
time a departure, time a crash.
MR. : Okay. I can get you
departure time. Hold on a sec.
MR. : Okay.
MR. : And Bob, we're doing an NCRF
[?] now just to try to pull the data.

(202) 546-6666
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MR. : Okay. And we're sure this
was the, the flight that hit the, obviously that
hit the World Trade Center is the same--

,~* . t'
MR. '^/^S(^ '• Working from what we saw,

there's no doubt.
MR. Okay. Did the pilot report
the hij ack?
MR. Yes; yes. 1200 departed
Boston.
MR. I'm sorry. What?
MR. It departed Boston at 1200.
MR . At 1200 Zulu?
MR. Yes .
MR And when did he report the
hij ack?
MR You know what? I don't have
the time in front of me. We got a tape downstairs
that confirms it.
MR. : [inaudible] probably about
15, 20 minutes - -
MR. : Yeah, about 15, 20 minutes
after departure, we do have the, the voice

(202) 546-6666
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recording that's been pulled. We'll be able to get
that at some point in time.
MR. : Okay, and time a crash we
have as just a few minutes ago?
MR. : Yeah.
MR. : Okay. Do we have the number
of people on board?
MR. : No, we di--you know what?
What we had, we, we cleared him to, to an altitude
and that was — the next transmissions we heard were
conversations in the cockpit.
MR. : Okay. I'm just gonna hold
the line but I'm gonna go and talk to my boss.
MS . : [inaudible] at New York
airport s ?
MR . : No. The overflights.
MS . : Flights?
MR. : All traffic entering New York
Center, they're not taking any hand-offs.
MR. : Hello?

(202) 546-6666
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MR. : Hey, Tom, are you still
there?
MR. : Yes, I am, Jerry.
MR. : Let m e - - I ' m gonna reconfirm
with, with downstairs, but —
MS. : Okay. I don't know if we're
gonna get a answer or not —
[Two different conversations going on here
at once.]
MR. : All right. Well, just for
your —
MS. : Anything that we can do for
you on this end?
MR. : Just for your records, I'm
totally ground stopped going southbound into New
York Center.
MS : Okay.
MR : And, and this is [inaudible]

New York?
MR. : Yes .
MR. : Boston here.
MR. : Appreciate it.

(202) 546-6666
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[Two conversations ongoing at same time.]
MR. : I'm ground stopped going into
you .
MR : Yes, please do, because we've
got another' •we've got a major problem here too.
[ inaudible]
MR. : Okay.
MS . : Hey, New York?
MR. : Yes .
MS. : New York, do we need to
ground stop more than just Boston?
MR. : We've had-- somebody hit the
World Trade Center, we've got another one aiming,
we just l o s t - - w e lost the second one now.
MR. : [inaudible] another one.
MR. : Another o n e - -
MS . : Okay, okay. So we can ground
stop anything going to and from New York Center.
MR. : Listen. You got a second one
just hit the World Trade Center. You b e t t e r - -
MS. : Okay; all right. Here we go.

(202) 546-6666
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MR. : The second one just hit the
Trade Center--
MR. : Okay; this is Boston.
MR. : Okay. You know, we gotta get
t o - - w e gotta the alert the military real quick on
this .
MR. : [inaudible] hit
another--another airplane just crashed in the other
tower.
MR. : Do we know what type, Terry?
MR. : No. We just got that report
from, from New York Center.
MR. : All right. All right. We're
standing by.
MR. : Tommy, we're gonna stop--but
we're gonna shut, we're gonna shut Boston down. I
suggest the same elsewhere.
MR. : You're gonna do what, Terry?
MR. : We're shutting the airplanes
down; we're not letting anyone go right now.
MR. : That's a good move. We're
waiting to hear from Security.

(202) 546-6666
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MR. : We're pretty brushed up on
everything. There's a second plane that just the
World Trade Center.
MR. : Stop all departures out of
the Center, please.
MR. : So yeah, that's what we're
doing.
MR. : Hey [inaudible] ground stop
all traffic, it means everything.
MS. : We're gonna do that right
now, Bill. There's too much going on for them to
handle all the planes. There's just [inaudible].
MS. : This is the Operations
Center, New England. Can I interrupt for a minute.
MR. : Go ahead.
MS . Go ahead.
MR. : It appears that it was a
different aircraft that hit the World Trade Center
It's being reported on CNN Right now.
MR. : Yeah; it's the second

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airplane; it's the second hit on the World Trade
Center.
[Start tape side 2.]
MR. : This is a continuation of
Position 15, time now 9:05 local.
MR. : Tony. "Tferry. It's confirmed
on that [inaudible] it said "We have planes."
[ Pause . ]
MR. [ inaudible] .
MR. No; no. That's, that's not a
bad quest ion.
MR. [ inaudible] - -
MR . [inaudible] have cell phones.
MR. Hey, Tony.
MR . [ inaudible] .
MR . We'd have to check w i t h - -
MR. : Jerry, go ahead.
MR. : Is there a way or to try to
get messages to the airborne for crew
secur--security for the cockpit or something, the
Acars [?] or something?

(202) 546-6666
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MR. : I just do not have anybody
else up there that can--
MR. : But is that international
gonna come in f r o m - - t o Kennedy? We're trying to
talk to them but we don't want to scare anybody,
but we want the--you know, we were talking about
possibly making some transitions on frequencies for
these guys coming overseas, to just, you know,
increase the security for cockpit operations.
MR. : ?7"e rry, we're getting a lotta
traffic on this bridge. I copied that. Let's keep
doing that, contact through the Command Center, the
ATA rep, see if we can get the airline company
operations to contact their aircraft. I'd
recommend maybe a possibility of the stuff coming
in from overseas, Bangor as an alternate site; but
leave that up to them.
MR. : Yeah. We'll leave it up to
them but we're also gonna let 'em know to fix [?]
security for cockpit access.
MR. : All right. That sounds like
a good pi an.

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[Inaudible background conversation.]
MS. : This is New England waiting
on I --ACI, please.
MR. : This is ACI.
MS. : Okay. This is New England.
We have our security division in a conference and
we'd like to add you on as well or connect the two
of you.
MR. : Okay. ACI is on this line
and it is my understanding that they're activating
the center upstairs.
MS. : I'm sorry; we were cut off.
They're activating what?
MR. : They're activating the
reaction center upstairs.
MR. : That's correct.
MS . Okay. [inaudible]? Okay.
ACI is connected
MS . Okay. We [inaudible] ACI.
MR. Okay. Thank you.
MR. Command Center East. Tony
MR. [inaudible], please.

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MR. : Stand by.
MS. : ACI has [inaudible]. The
[inaudible] on the bridge [inaudible] just go ahead
and speak up.
MS. : [inaudible] let me turn off
the mike cause you might be wanting to establish
another - -
MR. : He's working on it right now.
MS. : That was - -
MR. : Hey, New England Com Center,
did you say that security has a separate conference
going on?
[Background conversation.]
MR. : Maybe you already done this
[inaudible] advise all the dispatchers for any
international traffic coming i n - -
MR. : New England Region Com
Center.
MR. : Yes; go ahead.
MR. : [inaudible] security has a
separate - -

(202) 546-6666
awt 32
MR. : Hey, Atlanta, the [inaudible]
delay is 20, 30 minutes off the ground--
MR. : —telecon going on
[inaudible ] .
MR. : --[inaudible]. I was
wondering if I could off-load a couple en routes
south to Collyer [?] [inaudible] 4 3 7 - -
MR. : --[inaudible] 844 [?]
[inaudible] are.
MR. : Actually, they're just
setting it up now. There isn't a lotta people on
there. They're all plugging on now.
MR. : Yes [inaudible].
MR. : Okay; thanks.
MR. : All righty.
MR. : [inaudible].
[Beeps audible.]
MS. : Command Center. Wanda.
MR. : [inaudible] Cleveland, New
England Region. I'd just advise you our aircraft

(202) 546-6666
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division has advised they stopped all traffic in
the New England Region.
MR. : Okay. Thank you very much
We show that here.
MS . : All right.
MR. : Tony, they're carrying--
MR. : Terry [?], I'm here.
MR. : All right. What we know now,
both a these airplanes took off from Boston.
American 11, United 175. So I don't know what you
wanna do down there with those guys, but they both
took off outta Boston, it seems.
MR. : Boston has been ground
stopped.
MR. : I understand. So I don't
know what, security-wise, down there--
MR. : Yeah; they're on that.
Terry, if you can, if you can on another l i n e - - t h i s
bridge is getting too congested. Another
extension, 7583. I need to get some information.
MR. : This is Bob Griffin [ph] at
[inaudible]. I just want to get info on that

(202) 546-6666
awt 34
United flight, the 757.
MR. : Terry, can you call me on
7583 .
MR. : Tommy, I'm going to 7583
[inaudible] will get back to you.
MR. : Hey, Tom.
MR. : Boston.
MR. : This is Tony. It's Command
Center East. What can I do to help you out? What
can I do with arrivals, departures? You tell me.
MR. : Hold on.
Well, Tony, number one, the departures

were--we, we put everybody on the ground. We told
towers not to let anyone go at all; it'll be just
the arrivals and which is the normal flow of the
arrivals.
MR. : Okay.
MR. : Hold on; let me talk to my

sup about it .
Hey, what do you need?
MR. : Hello, Boston? Hello,
Boston?

(202) 546-6666
awt 35
MR. Yes .
MR. : What can I do to help you
out? This is Tony at the Command Center.
MR. : You called, you called;
right?
MR. : I called you guys to see what
I could do to help you out.
MR. : Right now, nothing as far as
departures. We're just carrying forward as we go.
Right now, we're just doing reroutes. Right now,
we've put everything on the ground.
MR. : Arrivals. Expecting possible
diverts coming into your airspace--
MR. : I would say possible
diversions are, are gonna happen and New York needs
to move 'em into Washington Center's airspace to
come up over Calverton [?] [inaudible] .
MR. : [inaudible].
MR. : Well, okay. They're working
the issues on the [inaudible] traffic inbound.
MR. : Hold on one second. I got
the sup here.

(202) 546-6666
awt 36
MR. Andy [?]?
MR. Yes .
MR. [ inaudible]
MR . Hi .
MR. : And look at United 175, do a
sprint on him. They think that might be the guy
that was second.
MR. Yes .
MR. He w a s - - i s he ?
MR. : Bos — well, Boston did work
him, 764 DLX [?] .
MR. : Yeah. And did you run him
through the machine, see if he stopped on the
transponder, showed a —
MR. : That would be [inaudible]. I
don't know. I can do a sprint on him also.
MR. : Yeah, do a sprint on him and
let's start taking a look at him; okay?
MR. : Okay.
MR. : All right. Give me a shot,
Dan [?] .

(202) 546-6666
awt 37
MR. : Check.
MR. : Bye .
MR. : [inaudible]? Hello.
MR . : Hi. Boston. Listen, both of
these aircraft departed Boston, both were 76s, both
heading to LA, and I'm looking out on the TFD, and
I think that all departures outta Boston should
have heightened cockpit security. Is there any way
you can bring up every center in the country and
relay that message, so that they can tell the
aircraft, that are out there flying right now, to
increase the cockpit security, vigilance on this
day?
MR. : I'll get the message out.
MR. : Thank you very much.
MR FAA Tactical Net.
MR Tactical Net.
MR Who you trying to get in
touch with?

(202) 546-6666
awt 38
MR. : I was advised that AT700 [ph]
was trying to come on [inaudible].
MR. : This is Air Traffic. We 111
[?] that.
MR. : What was the question?
MR. : [inaudible] .
MR. : FAA Tactical N e t ; go ahead.
MS. : Hello. This is Loretta
McNair [ph] in Brussels, Belgium. Is anyone from
security a part of the net?
MR. : That's affirmative.
MS. : Okay. I'm just wondering if
anything is being coordinated with respect to all
security persons at this time in the system?
MR . Stand by, Loretta.
MR . Peter Falcone [ph], this is
Marcus Arroyo [ph' Is--which net is this?
MR . This is Tactical, Marcus.
MR . Okay .
MR . FAA Tactical Net to AEU 700.
MR. This is AEU 700. Go ahead,

(202) 546-6666
awt 39
please. This is Dominic.
MR. : Make that Europe, Dominic
Disregard. Loretta McNair?
MS . : Yes .
MR. : You can drop off, Loretta
Contact AGO 100.
MS . Okay. I sure will; thank
you .
MR. Tactical net clear.
MR. : I already did it.
MR. : Listen; listen. I already
told 'em, I already gave [inaudible] instruction,
[inaudible] the gates, our people will detail
[inaudible] any truck deliveries, they've gotta
confirm 'em outside the fence.
MR . : Break, Dominic. You have got
an open mike.
MR. : Oh, sorry.
MR. : Okay.
MR . : New York, this is Boston.
Are you there? New York Center?

(202) 546-6666
awt 40
[No reply.]
[Phone ringing.]
MR. : Cleveland.
MR. : Cleveland, this is Tony at
the Command Center. I want to get you advised of a
Delta 1989. You know, you're aware of the two
aircraft that crashed in the World Trade Center;
correct ?
MS . Yes .
MR. Both were Boston to LAX 767.
The third - -
MS [ inaudible] .
MR --767 on the exact same route
is Delta 1989. We just want to make sure--he
should be in your airspace I'm told by the New
England Region, and we just want to make sure that
we have good contact with that aircraft.
MS. : Hold on a second. Delta
1989 .
MS. : [inaudible] with the Federal
Bureau of Investigation. [inaudible] .
MR. : Can I help you? Or do you

(202) 546-6666
r awt 41
have some information for me? Better yet.
him, flight level 350 is where he's at right now.

MR. : Okay. Would you make sure
that the captain is aware of the situation going
on .
MS. : Okay. And just one question
that was asked of me here. Were both of the other
two aircraft American?

fO MR. : One American. We cannot
confirm at all; that probably not both the same
carrier. •• ; • - -.«•••
MS. : Okay.
MR. : Go ahead.
[Simultaneous conversation by two
different parties.]
MR. : Was that FBI joining--
MR. : Okay.
MR. : This is FB!,,.{_ [ph]
at SIOC.
MS : Thank you.
•'MIR--, : Thank you, sir.
9/11 Law Enforcement Privacy

(202) 546-6666
awt 42
MR. : [inaudible] you probably met
me when I was out in Sacramento [inaudible].
MR. : Hi, Tony. It's Brian in
Boston TRACON. Listen, I got some information for
you, it may or may not be important. We had—you
know about America 11 and United; right? Hello?
MR. : We know about them; go ahead.
MR. : Okay. We have a--right about
the same time both a those guys departed Boston and
both were Los Angeles arrivals, we had a 767, at
about the same time, there was also a Delta 1989--
MR. : Right. We, we've contacted
Cleveland on him.
MR. You- -
MR. : They're talking to him He
i s --he's near Pittsburgh now.
MR. : Okay.
MR. : We have contacted them
We're using extra security with them.

(202) 546-6666
awt 43
MR. : Okay; -great. Thanks.

MR. : And £6& guys have departures
on "the ground, right?-at--- ~X!

MR. : Yeah, we do, we do have 'era
on the ground.
MR. : Okay.
MR. : Okay; thanks. Bye.
MR. : What do you need?

MR. : Tactical Net to East Region.
MR. - :••'---.This'is Eastern Region. Go
ahead.
MR. : Can you call me on J D
L
MR. : Hold on a s e c o n d . | [--give
me the last four again. / ,
MR . \ I I. / ,•••''
MR. \ Okay; will/do.
[ I n a u d i b l e backcjrouncl c o n v e r s a t i o n . ]
MR. .: [inaudible] .
MR. za c.7.^{'i,naudible] ge't a moment
r~ 9/11 Law E n f o r c e m e n t Sensitive
MILLER REPORTING C O . , INC.

735 8th STREET, S . E .
WASHINGTON, D . C . 2 0 0 0 3 - 2 8 0 2
( 2 0 2 ) 546-6666
awt 44
here. Either you or Maryland, probably go around

to see who knows what in here about [inaudible]
know any more than you or I know.
[Phone ringing.]
MS. : Cleveland.
MS. : Cleveland. It's Carla

[inaudible]. Hey, I got a question for you. Are
you talking to American 11 right now, that just
crossed over the boundary?
MS. : No.
MS . You don't have anything on

active radar?
MS . No .
MS . Okay; okay. Thank you. Bye
MS . Bye .
MR. : The first flight, first

flight, Boston-LA, 1100 grid [?], Boston to LA, it
was hijacked, pilot under duress.
MR. : We have an open mike on the

TAG Net.

(202) 546-6666
awt 45
MR. : Pete Sarconi [ph] , are you
monitoring the Tactical Net?
MR. : Affirmative. Go ahead,
Marcus .
MR. : Okay. We know about Flight
11, American Flight 11. We know about American
Flight 77. Are you aware of United 175?
MR . : Negat i ve .
^'MR./)^^/^ : Okay. Air traffic is
reporting that they've lost Flight 175 off a radar.
United 175. We don't know where it originated
from. We believe it might have also been Dulles.
They lost it over Indiana.
MR. : Okay.
MR. : This is preliminary.
MR .j\fl £ J\.' ) : Okay. Last position was over
Indiana .
MR. /'5/^'Vi' : Guys, this is Boston. United
175 was off a Boston.
MR . Was outta Boston?
MR . Yes .
MR . Okay .

(202) 546-6666
awt 46
MR. : Back to Marcus, that comes
from our air traffic?
MR.fj'/ That comes from our Air
Traffic .
MR. : Okay; clear.
MR. : Okay. Who, who just came on
and, and said it was outta Boston? We're getting
conflicting information, Pete. I'd like to confirm
who, who came no and said that United 175 was outta
Boston? Over .
MR . No. Is, is your IRS here?
MR . FAA Tactical Net to that last
party reporting on UAL 175.
MR. : That's what--they said they

lost it over Indiana. I wonder if that means--
MR. : [inaudible] drop off for
another telecon.
MR. : Okay. TAG Net back to
Marcus, you're getting your info from Air Traffic?
MR. : That is correct.

(202) 546-6666
awt 47
MR. : Okay. We'll, we'll go with
that till further notice.
MR. : All right. We're going to
follow 175 out of Dulles, at Dulles.
MR. : Dave, go ahead.
MR. : [inaudible] clear.
MR. : They lost all contact with it
over Indiana but they could a found [inaudible].
MR. : Boston, are you with us?
MR. : Open, Tom. Say again.
MR. : Okay. Stand by, please.
Okay. It looks like I have everyone on here except
Boston Center. This is the Air Traffic Command
Center, NTMO [?] on duty in the west area. I need
to have all traffic management units do an
inventory, basically an inventory of all airborne
traffic, ensure that you do not have any unusual
situations or any aircraft that are not accounted
for.
If you have any unusual situations or
unaccounted-for aircraft, identify them and contact
us here at the Command Center.

(202) 546-6666
awt 48
MR. : Hey, Command Center. Command
Center.
MR. : Ed [?].
MR . : What about the VFRs?
MR. : I would think we would
primarily be concerned with commercial aircraft.
MR. : Okay.
MR. : [inaudible].
MR. : All right. Thanks.
MS. : Okay. That first part of
that statement was you just want--
MR. : I want--
MS. : -- [inaudible] situations or
you want a count of everything [inaudible]?
MR. : No. I want, I want--I want
specific information, if there are any unusual
informations--
MS. : Okay, got--
MR. : --involving commercial
aircraft or any missing aircraft. Any targets that
have dropped off; anything of that nature.

WASHINGTON, B.C. 20003-2802
(202) 546-6666
awt 49
MS. : Okay.
MR. : This is FBI Boston, we're
trying to get an update on one of the agents [?] at
the a irport.
MR. : [inaudible].
MS. : United 93 may have a bomb on
board.
MR Okay. United 93. Who's
speaking ?
MS Cleveland Center.
MR. : Okay. Cleveland, what's his
origination and destination?
MS. : Is- -
MR : Out of Newark going to San
Franc i s co.
MS. : Out of Newark going to San
Francisco. His position is 20 — 15 East — naturally
he's farther than that. He's east of Dryer [?].
His exact position is 30 miles east of Dryer.
MR. : Great Lakes--
MR. : Okay. You have a transponder
on this aircraft, or did he go primary?

(202) 546-6666
awt 50
MS. : At this time he's code 1527

and we still have a transponder.
MR. : Okay. And can you give me
any additional information as to why you believe
there may be a bomb?
MS. : Because he's creaming that on
the frequency.
MR. : Okay; very good.
MR. : [inaudible] an update from
FAA- -
MR. Anyone else?

MR. Tactical Net back to Boston—
MR. All right. I'm disconnecting
now .
MR. The head FBI is on.

MR. : Okay. We have two reports,
preliminary information, believed to be American
Airlines Flight 77 and Flight 11 collided with
World Trade Center. Also a preliminary report,
United Airlines Flight 175 off radar; no further
informat ion.
MR. Okay. So that's American 77

(202) 546-6566
awt 51
and United 175?
MR. That's correct.
MR. : Do we have their airport of
origin on both of those?
MR. : Okay. Back to FBI. It's
America Flight 77, second flight is 11, those are
the two aircraft believed to be involved with the
World Trade Center. Route is reported as Dulles to
Los Angeles for 77. Boston to Los Angeles for 11.
United Airlines is not believed to be involved in
World Trade Center at this time.
MR. Okay. So it's American 77
and American 11?
MR . That's, that's correct.
MR . And American 11 was Boston to
LA?
MR. That's the report I've got.
MR. Okay. And the other one was
Dulles to LA?
MR. Dulles to LAX.
MR. : I've got [inaudible] second
one's American Airlines--

(202) 546-6666
awt 52
MR. : [inaudible] I asked about any
suspicious aircraft.
MR. : Yeah.
MR. : Okay. I w a s - - I missed
someone, I thought it was you. Okay; thanks a lot.
MR. : Yeah; it was Boston you
mi ssed.
MR : Oh.
MR : Another report was regarding
United 175 We had a report that it was off the
radar.
MR . : The United Airlines was not
involved.
MR. : Okay. Is that--where was
that United 175 from?
MR. : We're getting conflicting
reports on that, FBI, on the 175.
MR. : Where did it go off radar?
MR. : United one seventy--
[Hang-up sound.]
MR. : Stand by, please. Back to
FBI. I've got a report from Eastern, FAA Eastern

(202) 546-6666
awt 53
Region Air Traffic, that it dropped off radar over
Indiana.
MR. And United 175?
MR. That's correct.
MR. : Do you know where that--
' ''.' J'CCMR. : Excuse me; negative. That's
not correct. That's American 77 that dropped off a
radar in Indiana Center.
ji/T'"' ' • •-! MR. : Okay. Who's that reporting,
please?
/TIC SCC MR. : The Air Traffic Systems
Command Center here in Herndon, Virginia.
MR. : Thank you, sir. Copy FBI?
MR. : Yes. We have American 77--
Here's the recap from Command Center. We have
American 11, was the first one, Boston to LAX.
United 175, Boston to LAX. The third aircraft,
American 77 was a Dulles to LAX, was lost off radar
in southern Indiana; whereabouts are still unknown.
They're trying to recreate some radar data.
United 93 is the fourth aircraft in
Cleveland Center airspace. That was a Newark

(202) 546-6666
awt 54
origination to San Francisco and there was some
screaming heard on board the aircraft and a
reference to a bomb being on board.
MR. : Eastern Region Tech Net to
Headquarters Tech.
MR. : Tactical Net, go ahead.
MR. : Okay. We have a fast-moving
VFR aircraft moving towards the White House. We've
just been informed now that it's moving away from
the White House. Be alert that this is information
coming from air traffic.
MR. : TAG Net copy.
MR. : United 99, Newark to San
Francisco [inaudible] .
MR. : No; it' s United 93 ; not 99 .
93 .
MS . Hello?
MR. : And just for everyone's
information, Command Center has implemented
basically a nationwide ground stop for all arrivals
and departures.
MR. [inaudible] World Trade

(202) 546-6666
awt 55
Center.
MR. This is Boston FBI to FAA
Control.
MR. This is the FAA Command
Center in Washington.
MR. : Yeah. This is Boston. I was
wondering if I could just run down those--
MR. : Hey, [inaudible]. Jim,
listen, I know you guys are busy. I got a question
for you and hope you can answer it. What are we
doing with traffic that a r e - - t h a t is en route?
I've got one aircraft that's an Angel flight,
that's flying through Raleigh-Durham's airspace en
route to Charlotte. I mean, am I supposed to tell
this tell this guy to divert and land at Raleigh or
can he continue on his way?
MR. : We're just stopping
departures from going. If [inaudible] in the air--
MR. : He's in the air, we let him

(202) 546-6666
awt 56
go. Very well. That's all I wanted to know, sir.
Thank you.
MR. : --Boston to LA, Boeing 767.
The other two flight call signs that we have now
are United 93 and American 77.
MS . : Okay. Lee?
MR. : United 93 was where?
MS. : Eastern Region Command
Center. Dawn.
MR. : United 93, originally
d e s t i - - f r o m Newark destined to San Francisco.
American 77 is Washington Dulles to Los Angeles.
MR. : 77 and 93 had problems, or
have they dropped from radar?
MR. : We believe- -we're attempting
to get further--we believe American 77, there might
have been reports of screaming on the frequency.
MR. : A plane hitting the west side
of the Pentagon! A plane's hitting the west side
of the Pentagon.
MR. : Please report that

(202) 546-6666
awt 57
[ inaudible] .
MR. : Report of a plane hitting the
west side of the Pentagon.
MR. : FAA Tech. Who's reporting?
MR. : Lee, that came from Air
Traffic. They were tracking that airplane on
radar.
[Beeps audible.]
MR. : Yeah. Our United--! need to
talk to someone and keep an open line here. We got
this United starting to descend.
MR. : United 93?
MR . 93; yes.
MR . Thank you. I'll get right
now .
MR. : Yeah, United 93 starting to
descend in Cleveland, Cleveland Center's airspace.
MR. : Hey, Cleveland, we got people
1ikening.
MR. : Okay. We just lost the

(202) 546-6666
awt 58
transpon--transponder on United 93. He had
reversed direction, is heading eastbound. He's
about over or west of Akron at this time.
MR. : Okay. So when was the last
communication we had with him?
MR. : Quite a while ago. We had
something on a tape we're trying to pull, we
thought we heard mention of a bomb. We're not
sure .
MR. : Anything else I can to help
you right now?
MR. : No. I just, just want to
keep you advised We're not sure where he's going
MR. : Okay. I'll keep the line
open if you like

MR . : Yeah. I think so.
MR . : Let's do that.
MR. : Okay, and just so you know,
we've lost the transponder completely and are not
tracking the primary, so we don't know where the
aircraft i s.
MR. Okay; thank you.

(202) 546-6666
awt 59
MR. : Negative at this time. If we
get any additional information we'll pass it on.
MR. : Thank you.
MR. : What [inaudible]?
MR. : Tactical N e t - -
MR. : And this is Cleveland Center.
Who's up?
MR. : It is the Command Center with
about five or six people listening.
MR. : Okay. Mr. [inaudible], the
chief, just asked if we have any military up or
not? Are we pursuing that? We'd like to be able
to track this guy so we know what's going on,
especially when we lose a transponder.
MR. : We have been in contact with
the military cell here in the building and they're
working the issue. I'm not sure where they are
with--
MR FAA Tech Net, FAA Command
Center.

(202) 546-6566
awt 60
MR. : -- [inaudible] and also
there's a big conference going on—
MR. : —[inaudible] we have an
aircraft that's claiming to be a presidential--
MR. : - - w i t h , with basically
[inaudible] including the FBI and--
MR. : --[inaudible] unit, and wants
to go JFK, 12, 120 radio at 056 and we n e e d - -
MR. : --there's discussions about
the military, possible military involvement.
MR. : Okay.
MR. : --[inaudible] in fact
affiliated with that, you know, that entity, and
before we would permit that to occur.
MR. : [inaudible] just a "heads
up," and they may have better [inaudible]--
MR. : [inaudible] Air Force One
[inaudible] for today, we'll verify--
MR . : [inaudible] and then away
from the White House.
MR. : And about 28 minutes out, we

(202) 546-6666
awt 61
be 1i eve.
MR. : Okay, FAA TAG Net, FAA
Command Center.
MR. : FAA TAG Net, go ahead.
MR. : Okay. This is the Command
Center. We've received a report that United 93 is
descending in the area of Cleveland, the city of
Cleveland, Ohio.
MR. : [inaudible] 93 is descending
over Cleveland.
MR. : Okay. I've got that. 93
descending over Cleveland?
MR. : That's the latest report that
we have received at the FAA Command Center.
MR. : And we're trying to find any
aircraft that might be in the vicinity, that might,
could at least give us a visual, if there is an
aircraft out there.
MR. : They said 29 minutes out?
Cleveland, you estimated about 29 minutes out from
Washington?
MR. : 28, we believe, but again

(202) 546-6666
awt 62
it's a primary, that we believe when we lost the
transponder, is the correct one. We're not a 100
percent and we're trying to get some kind a visual
confirmation, as I said, from another aircraft that
might be in the vicinity.
MR. : And you guys [inaudible] all
the information and flight plan on United 93;
correct ?
MR. : Newark to San Francisco.
MR. : Yeah. All right. So you
know what type aircraft and all that. Okay.
MR. : [inaudible] I got it on the
TSC. I'm sure it's not as accurate as, as we'd
like; but I do have something.
MR. : [inaudible] towards
Cleveland.
MR. : No; no. We're fine.
MR. : Bill. Bill. Get, get John
to make copies of [inaudible] you stay here and
handle calls. John. John. Go ahead and make
multiple copies of that and start passing 'em
around in the Ops Center. That's the latest we

(202) 546-6666
awt 63
have. Here's a copier. That copier is jammed.
There's one in Op D [ph], if that one's jammed. Op
D. Straight up and to the left. Thank you.
MR. : [inaudible] report of a bomb
threat on board [inaudible].
MR. : [inaudible] going away from
the aircraft. Let's see [inaudible] on alert
around the White House. One of [inaudible].
MR. : Command Center, Cleveland.
MR. : He might be up in Op C making
copie s
MR. Command Center
MR . --of t h a t - -
MR. : We're listening.
MR. : Okay. We have an unconfirmed
report here, right now, that Pittsburgh is ATCO and
we have another aircraft confirmed hijacking at
Delta. We b e l i e v e - - w e believe it's 89. Delta
1989, which was out at Boston, is inbound to
Cleveland. Somehow apparently did, they did

(202) 546-6666
awt 64
confirm the hijacking on the frequency.
MR. : This is John.
MR. : FAA TAG back to Air Traffic
Command.
MR Air Traffic Command Center
Go ahead.
MR. : We're still working that
request on - -
MR. : All right. And just a "heads
up" now on the Delta 1989.
MR. : Okay. His call, call sign--
MR. : He is actually still at
27,000 feet and heading westbound, west of the
Dryer View R [?] about 20 to 30 miles, 270. I do
not know if we're communicating at this time but we
are confirming now that he's a hijack.
MR. : Okay; thanks. I [inaudible]
he re .
MR. Okay .
MR. You still show him westbound,

(202) 546-6666
awt 65
you said, at 270 ?
MR. : Yeah. Yes, he is still going
west .
MR. : You said his destination is

now Cleveland; correct?
MR. : No; no. That was not
correct. We thought he was going in but he's
continuing west 270. We do not know--the original
destination you mean or--
MR. : No. He - - originally he was
going to LA.
MR. : Right; right. No; we do not
know where he's going at this time. We just know
he was over Cleveland at one point. We thought
that when, when you reported the hijacking he was
going in there; but apparently not.
MR. : Thank you.
MR. : 948, you have an aircraft

With a Call sign, is | 9/11 LaH Enforcement Sensitive |
MR. : And are you guys--do you know
if anyone's tracking the United at all? The 93?
MR. : No; we don't know if

(202) 546-6666
awt 66
anybody's go tit.
MR. : Okay.
MR. : --[inaudible] JFK, they can't
identify this aircraft. They're trying to do
that--
MR. : All right. Our best guess is
that he's a primary that's 2 - 0 , 20 miles south of
Elwood City [?], southeastbound, no altitude report
because his clock's off.
MR. : All right. 20 miles south of
Elwood City and you think he's still eastbound;
correct.
MR. : Southeastbound; yes. The
primary we're tracking, that we believe is him.
MR. : FAA Tactical Center to Air
Traffic Command.
MR. : Yeah, he's moving at a good
speed, so I mean there shouldn't be too many other
primaries out there that'd be moving that fast
but- -
MR. Okay; understood; thank you
MR. —you know, we're not

(202) 546-6666
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posit i ve.
MR. Is Pittsburgh ATCO?
MR. We don't know yet; we're
trying to find out.
MR . : We've got a aircraft--
MR . : Hey, Cleveland?
MR. : Yes .
MR . : This is [inaudible]. I just
had a national conference, you weren't on it. We
just advised everyone to, to land traffic anywhere
feasible, you know, do the best we can to get them
on the ground. I think, you know, you may already
be doing something along those lines [inaudible]
you know, advise them to do the best they c a n - -
MR. : Okay, we have a report--
MR. : - - t r a f f i c on the ground.
MR. : --from Air Traffic--
MR. : Okay.
MR. : Delta 1989, Cleveland to
Boston, confirmed hijacking. Delta 1989,
Cleveland-Boston, confirmed hijacking.

(202) 546-6666
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MR. : Okay. 952. I've got D e l t a - -
MR. : All right. The Delta that's
the hijack is now descending. He's about over
Waterville [?] [inaudible] the Toledo area.
MR. : This is the FAA Air Traffic
Command--
MR. : Delta 1989, Boston to
Cleveland, a Boeing 767, and we're getting
indications from Cleveland Center the aircraft is
being hijacked.
MR. : We've got Delta 1989,
Cleveland to Boston--
MR. : Washington Tactical Net to
Eastern Region. Air traffic is clearing all
airspace in the Washington area, all aircraft
incoming are being diverted, clearing the area
completely out. All aircraft are being held on the
ground. Over.
MR. : Okay. I copied that Eastern

(202) 546-6666
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Region, all aircraft being held on the ground
Eastern Region.
MR.-- -. : -Aircraft c.laimirtg to be a
presidential aircraft, call sign]_ |.
They wanted a radio- -
MR 7\v Command Center, Cleveland.
MR. : Go ahead.
Do we consider this secure?
MR. : [inaudible].
MR. : And this is the FAA Air
Traffic- -
r [Simultaneous conversation.]........ . ,
C-C MR .v^fff^J^-: As secure as we have
[inaudible] .
MR. : --[inaudible] that Delta 1989
is currently in the vicinity of Toledo, Ohio.
MR. : Toledo, Ohio. Delta 1989 is
in the vicinity of Toledo, Ohio.
MR. : This is the Boston
[inaudible]. What was the originating point for-
Delta 1989?
•.4 -r.~ MR. : .Okay, we've talked; to

(202) 546-6666
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Pittsburgh and we believe they just evacuated due
to t h e - -
MR. : --United jet was going right
over the top a their facility at that [inaudible]
as best we knew.
MR. : Right. We'll have agents go
over and check that.
MR. So that's the issue there
MR. Okay .
MR. Okay .
MR . The only other issue then
is- -
MR. : The i n d i c a t i o n also, the
original - -
MR. : -- [inaudible] westbound
toward Chicago and now turning back eastbound,
northeastbound, currently in the area of Toledo,
Ohio .
MR. : Is there anything else we
need to know?

(202) 546-6666
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MR . W e l l , they say t h a t - -
MR. Understand. We'll have
agents go their immediately.
MR. : The pilot of the Delta we're
talking to, he's presently telling us that he's
going into Cleveland, so we're getting a little bit
a contradictory report. Okay. And they're saying
now that he is [inaudible]--
MR. : [inaudible]?
MR. : The pilot is saying that he
is not a trip [?] flight but we're just not a 100
percent sure because there's been some
inconsistencies [inaudible].
MR. : We've identified the location
or the departure point for aircraft number one. At
approximately 1203 Zulu time, aircraft--
MR. : [inaudible] Delta company
could confirm for us, through company, he's saying
company told him that he was not--that he was just
going to Cleveland for precautionary measures.
MR. : --[inaudible] about 160

(202) 546-6666
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knot s--
: MR. : But we're not sure.
• • Tr-^=MR;- : --{inaudible] looks like--
MR. : Check with, check with Delta.
MR. : Yeah.
MR. : Right. And that's all we
have; right?
MR. : We have, Rick. I tried to
get in touch with Poughkeepsie tower; however, the
phone lines are overloaded and the circuits are
busy. .'....-.
MR. :: Do you know a time a
departure?
MR. : Affirmative. 1203 Z u l u t i m e .
MR. : Do you k n o w w h a t the bridge
[inaudible]?
MR. ; Yeah; it's right there. The
bridge - -
: B r i d g e is right h e r e . . , ]
[inaudible]'" |_
9/11 Law E n f o r c e m e n t Sensitive
• - - - . • • - * w r _••?•*£*- MILLER REPORTING C O . , INC.

WASHINGTON, D . C . 2 0 0 0 3 - 2 8 0 2
<202) 546-6666
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MR . Tell t h e m - -
MR . [inaudible] to Eastern
Region. Do you copy?
[Start part 3.]
MR. : This is a continuation of
position 15. The time now is 9:55 local.
MR. : He was just going to
Cleveland for a precautionary measure. But we're
not sure.
MR. : Check with — we'll check with
Delta.
MR. Yeah.
[Inaudible conversation in background.]
MR. : [inaudible] Delta 1989.
Right there [inaudible].
MR. : [inaudible]. You copy?
MR. : [inaudible] Zulu.
MR. : FAA Tactical Command to Air
Traffic Command, Herndon.
MR. : Air Traffic Command, Herndon,
go ahead.

(202) 546-6666
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MR. Can we have a status on
United 93.
MR. Standby. We'll try to
ascertain.
[ Pause.]
MR. Anything more on United 93,
Cleveland?
MR. I'm sorry; say again.
MR . Anything more on United 93?
MR. No. We've talked to
Washington, ca--showed them the primary [?] that we
believe he used. Is he heading in there?
MR. : All right. 2 9 - - 2 0 north of
Johnstown now, the one that we believe is him.
We've coordinated with Washington to let them know
he's still proceeding southeastbound as far as we
know .
MR. Cleveland, Command Center
MR. Yes. Go ahead.
MR. : The Delta Airlines advises

(202) 546-6666
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MR . FAA t e c h - -
MR. : - - t h a t Delta 1989 is going
into Cleveland as a precautionary measure.
MR. : Go ahead [inaudible].
MR. : Okay. [inaudible] United 93,
it is unconfirmed, they believe it's a primary
target - -
MR. : Okay; thank you.
MR. : —20 miles northeast of
Johnstown, Pennsylvania, aircraft is presumably out
eas tbound.
MR. : Okay. No radio contact?
MR. : Negative; that is correct; no
radio contact.
MR . Okay. I've got that. Thank
you .
MR. : There is an update on 93.
United Airline 93--
MS. : Tracey, you [inaudible] what
you're hearing with [inaudible]--
MR. : And Command Center

(202) 546-6666
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[inaudible] give us a decision, if they want us to
do anything at Cleveland when this Delta lands.
MR. : Stand by.
MR. : And Command Center, I know my
chief's talking to some people on the other line,
but just so you know, we have an unconfirmed report
from a VFR, he believes he saw the United down low,
around 7500 feet.
MR. : Thank you.
MR. : 0956 is the update on the
United--
MR . The location of that, please.
MR . Here you go; here's the
update.
MR. Stand by.
MR . On United Airline 93, this is
at 0956 our time
MR. : All right. He appears to be
turning east and we're trying to get an exact
location at this time.
MR. --three miles northeast of

(202) 546-6666
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Johnstown, Pennsylvania.
MR. : That's Johnstown.
MR. : That's Johnstown, Johnstown,
Pennsylvania. It's eastbound; no radio contact.
MR. : [inaudible] VFRs.
MR. : All right. To Indianhead,
174 at one-one m i l e s is what I'm being told, turn
eastbound and we're fairly confirmed at eight
thousand by VFR.
MR. : Thank you. That' s- -you' re
still showing that. Okay; got it.
MR. : Okay. If you want
[inaudible] let me know, we can try and get those.
MR. : One seventy [inaudible].
MR. : No; it's the United Airlines
[ inaudible] .
MR. : [inaudible].
MR. : FAA TAC Net Air Traffic.
Looks like we got another plane down.
MR. : This is FAA TAC; go ahead.
MR. : [inaudible]. The--we're

(202) 546-6666
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establishing a bridge with all the facilities on
another bridge to keep you updated on some
movements. Any further report-- ,

V ~j- --' '
MR. : Yeah, this is FBI SILOC [?].
We just have video, TV, the top of the World Trade
Center dropped into the streets.
MR. : Okay. We're copying that on
breaking news.
MR. : Rick [?], New York TRACON's
on .
MR. : And the United 93, what they
now say is northwestbound, they say that the VFR
is, is the CM, it's confirmed, and he's waving his
wings, we're not sure what if anything that beamer
[?] has to do with anything.
[Simultaneous conversation by two
different parties.]
MR. : [inaudible] know that we're
going down to skeleton teams here in the building
and I need him to give me a call if he has a

problem with that.
MR. : Okay, he's, he's back towards

(202) 546-6666
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the east now. I'd say about a 80 heading, erratic,
a b i t , little bit of an e r r a t i c - -
MR. : FAA TAG Net and Net Air
Traffic.
MR. : FAA TAG Net, go ahead.
MR. : Okay. The latest update we
received, the United 93 is currently 21 miles east
of Johnstown, Pennsylvania, heading eastbound, last
reported at 8,000 feet, and not in any radio
contact.
MR. : Okay, 8,000 feet eastbound,
21 miles east of Johnstown, Pa. No radio contact.
MR. Back to New York TRACON
MR. : New York TRACON is here.
MR. : Do you have that party, Rick
Dusharm [?] on the line?
MR. : I don't hear him.
MR. : FA TAG Net to Rick Dusharm,
New York TRACON.
Okay, New York, I'm reporting up, you're
going down to skeleton team?

(202) 546-6666
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MR. Yes .
MR. : They're evacuating the

Capitol, the Treasury, the White House and the
State Department. How about the FBI? There's
[inaudible]. Yeah.
MR. : And it now appears that the
United 93 is turning back towards the southeast
again, really, right now, kind of I guess--!
wouldn't say no holding pattern but not progressing
in any one direction here.
MR. : Okay.
MR. : Chip [?], there's a "heads
up." We believe that Delta's now talking to
Cleveland approach, and right now we're treating it
as not a hijack.
MR. : Thank you.
MR. : Mr. [inaudible], we've got
the Capitol, the White House--
MR. : Okay, the United has now come
up, back on, his transponder's up, he's back on
his, on his original code, 8200 feet.
MR. : -Capitol.

(202) 546-6666
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MR. United 93 t r a n s p o n d e r ' s back
on .
MR. : Washington, Net FAA Security,
Great Lakes [inaudible].
MR. : Go ahead Great Lakes.
MR. : Washington, Oak Brook,
Illinois police are reporting receiving a 911 air
phone call from a passenger reporting to be on
United Flight 93. He's reporting three hijackers
on board with knives and making threats of a bomb
on board.
MR. : Okay. I've got a passenger
reportedly on United 93, three armed individuals
with knives ?
MR. : Roger. Reporting also making
bomb threats. The call was received by Oak Brook,
Illinois police, by 911 air phone.
MR. : Cell phone.
MR. : Okay. I got that. 911 air
phone.
[Two different conversation going on.]
MR. : 93, cell phone call received

(202) 546-6666
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from a passenger.
MR. Both were PD. In touch with
a passenger. They still have the passenger on the
line?
MR. : Three armed hijackers.
MR. : No; they do not.
MR. : Okay. Passenger broke
contact. 911 call, three armed individuals with
knives. Also bomb threats.
MR. : With bomb threat. Passenger
broke, broke off contact [inaudible]. He's on a
cell phone. It was a 911 call, Joe.
MR. : FAA TAG back t o - - w a s that
Great Lakes region?
MR. : Roger.
MR. : Okay. I've got it.
[inaudible] conversation in background.]
MR. : That's a 9 - 1 , 911 cell
phone - -
MS. : Go ahead, sir.
MR. : Yes. This is Fuller at
Pittsburgh approach control. At 1345 w e - -

(202) 546-6666
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MR. : Cleveland Command Center?
MR. : Yes.
MR. : We're advised that there's a
Northwest aircraft, Pittsburgh to DC, I assume DCA,
I do not know that for sure, that they are visiting
at the moment. Can you look and see [inaudible].
MR. : —onboard, that was bound for
Los A n g e l e s - -
MR. : Call sign?

MR . : But they lost radio contact
with--
MR . Don't have one.
MR . --and it was turned around--
MR. : All right. Pitt to DCA.
MR. : Try DCA, ID and BWI.
We're--right now, I'm just told Washington.
MR. : All right. What do they want
me to [inaudible]?
MR . : Anyone m e e t s , someone meets
that criteria
MR . : Are there any questions?

(202) 546-6666
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MR. : Okay; hold on. FR is off.
MR. : Here's an update on 93. We
had the flight profile, is switch-off Pittsburgh,
turned around, headed back towards Pittsburgh,
overflew the airport and headed eastbound.
MR. Larry [?].
MR. Okay. FAA Net Air Traffic.
MR. FAA TAG Net, go ahead.
MR. : Okay. We received an update
on Delta 1989 - -
MR. : Disregarding Northwest, I
guess we're okay on that one. Thanks a lot.
MR. : Okay.
MR. : --we believe the aircraft
advised that they are not--
MR. : I believe [inaudible] United
and let me give you a position.
MR. : --and I believe are landing
at Cleveland. It's Delta 1989.
MR. : Okay. So you've got radio
contact - -

735 8th STREET, S. E.
(202) 546-6666
awt 85
MR. : Okay. He was 16 south of
Johnstown, VOR, JFT [?] and was leaving about a 140
heading and now we've lost all radar on him.
[Different conversations ongoing at once.]
MR. : [inaudible] comes in via
Delta Airlines.
MR. That's the United.
MR. : Okay. Now that was the guy
who had his transponder back on; right?
MR. : Yeah, came on briefly and
then went back off with the primary and now we've
lost him completely. Delta is working Cleveland
approach. They've advised us that they are going
to treat him like a trip aircraft on, on landing.
MR. : It's landed safely at
Cleveland.
MR. : [inaudible] Delta 1989 has
landed safely at Cleveland. D e l t a - - y e a h , Delta
1989- -
MR FAA TAG Net, FAA Air Traffic
Control.

(202) 546-6666
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MR Stand by one, please.
MR Okay. That was Air Traffic
Command?
MR. That is correct.
MR. : Go ahead, sir.
MR. : We have a request. Are
we - - faci1ities are checking with us to release
aircraft that may be associated with law
enforcement activity and military activity—
[Two different conversations ongoing.]
MR. : We have a report in the
vicinity of the United, of black, black smoke here,
just again the position I just gave you at
Johnstown was the last known position. We're
trying to see if we can get any ELT checks.
MR. : - - t h a t are not airborne,
obviously aircraft that are en route are being
advised to land at the closest destination, and we
just wanted t o - - t h e national operations manager has
a request to clarify, that we were able to permit
military and law enforcement aircraft to fly.
MR. : Okay. So you're releasing

(202) 546-6666
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law enforcement military aircraft.
MR. : Well, we're checking with,
with, with you and make sure that it's all right to
do so .
MR. All right. Let me look into
that one here
MR. : Okay. Can I ask who the
decision making authority is that you're in
regar--your contact was there?
MR. : Command Center, ACC.
MR. : Air Traffic Command Center;
go ahead.
MR. : Negative. I'm replying to
your inquiry.
MR. : Okay. We're in contact with
the ACC director here at headquarters.
MR. : Is that the c i v i l - - i s that
security director?
MR . That's affirmative.
MR. : Okay; thank you. Okay. So
we'll--we have the national operations manager here

(202) 546-6666
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at the Command Center, and we will, you know, await
your work on military and law enforcement, if it's
okay for them to go.
MR. : Get right back to you.
MR. : Thank you very much.
MR. : Okay, and--okay. The last
lap longs [?] we have for the United are 3951
north, 07846 west. Copy that, Command Center?
MR. : 3951 north, 07846 west, last
known position.
MR. : Correct.
MR . FAA TAG Net back to Air
Traffic Command.
MR . Go ahead.
MR. : We are working on that
request. I'll get right back on it.
MR. : Okay. Thank you very much.
MR. : Okay. Do they know where the
AC'S [?] Command Center detail is located
[inaudible]?
MR. : [inaudible].

(202) 546-6666
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MR. [ inaudible] .
MR. FAA Air Traffic Command
Center.
MR. : [inaudible] that are coming
into the East Coast later this afternoon.
MR. : Can you please repeat that.
This is Boston [inaudible].
MR. : We just wanted to see if
there's a command for the international arrivals
that are already airborne, inbound to the
Northeast.
MR. : [inaudible] we'll have
somebody go over to the international terminal now.
MR. : FAA Tactical Net to Air
Traffic Command, Herndon.
MR. : Air Traffic Command.
MR . I have an affirmative on that
request to release law enforcement military
aircraft.
MR. : Okay, message received, and
we'd just advise you that a group of fighters and
tankers have launched out of Maguire and in an

(202) 546-6666
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effort to avoid being a potential target on the
ground.
MR. : Okay; got it .
MR. : FAA TAG Net with an update.
MR. : Air Traffic Command Center,
New England Region.

MR. : Go ahead. Air Traffic
Command, go ahead.
MR. : Can you give us a call on a
separate line. We're having trouble with the
bridge here . [
MR/.-... : Okay; you broke up. J_
You broke up after that. ,
, MR. :
MR. ...we'll give you a call.
MR. : Thank you.

MR, ....--:" TAG Net with an update. I
report all inbbund international flights are--
. [Simultaneous conversation.]
MR. : J W e do have [inaudible] a
downed aircraft, we' r<e-pas.sing along to the
military nWw-.-via-' VFRy"in- -tehe- vicinity where we last
• MILliER- REPORTING CO . , INC .

(202) 546-6666
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had the United.
MR Roger.
MR FAA TAG Net, FAA Air Traffic
Control.
MR. Go ahead.
MR. : Okay. We have several items.
Number one, Air Force One is airborne. We have
some concerns, the Washington Center has some
targets in the area that are unidentified and there
are concerns for the, for the safety of that
aircraft.
MR. : Okay. Back to Air Traffic
Command. Air Force One is airborne and several
unidentified targets in the Washington area posing
a threat?
MR. That is correct. We're
unsure of the targets. We just received
indication, and I'll try and confirm from where
St andby one.
MR. : Okay.
MR. : Do we have NMCC on board?
MR. : [inaudible] NNC.

(202) 546-6666
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[ inaudible]
MR NMCC?
MR. NMCC is on.
MR. : Military Command Center?
MR. : No, I believe that as the
Maintenance Command Center that checked in and FAA
TAC Net, we probably should get a military entity
on here. We also received word from Air Force via
Jacksonville Center. They're requesting a fighter
escort.
MR. : Yeah, we definitely need to
link up with NMCC, National Military Command on
this. We're gonna work on that here. Do you have
a liaison on your end?
MR. : We, we have some COF [?]
representatives. Maybe we can get them
[ inaudible] .
MR. : Okay; thanks; appreciate it.
MR. : We're just advised that CARF
is trying to get the link setup right now.
MR. : Air Force One [inaudible]

(202) 546-6666
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unidentified aircraft [inaudible]. Number one is
93, it's 20 minutes outside [inaudible].
MR. : All inbound flights--
MR. : Command Center, this is
Cleveland. I know I've got the chief on another
line. Do you need us, or do you want us on here
anymore? If not, I don't know that we have
anything else to report except for when this Delta
lands and I can hang on for that, if you like.
MR. : We'll keep you on until the
Delta 1ands.
MR. : Okay. All right.
MR. : He has a SAP [?], and you can
keep, keep yourself right there?
MR. : Oh, yeah.
MR. : Let's, for now, let's do
that .
MR. : All right.
MR. : Okay. They got that
information. Here's the next two bits of
information. 1012. All inbound international
flights are being diverted to Canada. The 1012.

(202) 546-6666
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MR. : Cleveland, what's the status
of Pittsburgh right now?
MR. : Okay. At 1013 - -
MR. : Stand by.
MR. : At 1013 - -
MR. : They're back in their tower
and they are pulling aircraft in to land them.
There were some holding. We'll get you a count
here, how many we have remaining to go in, if you
want to hold on a sec.
MR. : --from Andrews, there are
unidentified aircraft in the area.
MR. : Okay. Pittsburgh is back in
the tower. They've taken all the aircraft from us
They still have about four in their airspace on
final, waiting to land.
MR. : [inaudible] all under ATCs.
Got it.
MR. Correct.
MR. Unidentified aircraft in the
area, requesting fighter escorts. He's requesting
f ighter- -

(202) 546-6666
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MR. : Okay, we're trying to garner
a list of airplane--of a i r c r a f t - - o f airports that
are available to, to be used. Shall we include
Pittsburgh in that useable airport category?
MR. : You want us to ask them o r - - I
mean, as far as I'm concerned, yes. But you want
me to verify with them that they're going to keep a
crew available?
MR. : Affirmative. If they're, if
they're taking airplane, they're available.
MR. : Yeah, they're taking 'em
right now. Yeah; okay. I would include them in.
MR. : I don't know yet.
[Inaudible conversation in background]
MR. : Okay. Randy, this
i s - - e v - - p u t everything under FAA TAG Net, T - A - C
Net .
MR . [ inaudible] .
MR. FAA TAG NET. Yeah
MR. [ inaudible] .
MR. Yes. Okay.

(202) 546-6666
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MR. This is New York TRACON with
an update on a possible aircraft. We tracked a
Sikorsky helicopter, 76010, from Poughkeepsie to
the Trade Center, it appeared to fly into the Trade
Center at 12:27. That is preliminary information.
MR. : They're saying that a
Sikorsky helicopter flew into the Trade Center.
MR. : TRACON, FAA Command Center.
MR. : Hey, Command Center.
MR. : Hey, Tommy, what, w h a t - - s a y
again; repeat your last.
MR. : All right, Jimmy. We did a - -
MR. : [inaudible] is on the ground.
MR. : - - a target that we saw, the
only target that we saw--
MR. : [inaudible].
MR. : --[inaudible] Trade Center at
12:27 at 12:27, to fly into the Trade Center. We--
MR. : They're taxi-ing him from
the, away from the terminal to the isolated area.

(202) 546-6666
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MR. : We had a departure off a
Poughkeepsie--
MR. : [inaudible].
MR. : --at 12 : 03 - -
MR. : They're taxing the Delta to
an isolated area away from the terminal.
MR. : --[inaudible] southbound at
that time, was a Sikorsky helicopter, which is
consistent with the speed that we followed it down.
It was call sign 7601 Sierra. They also had a
V F - - a n IFR Cherokee go to New Bedford. I haven't
been able to track that flight yet.
MR. : Okay, Tommy; thank you.
MR. : They're saying they replayed
the radar and it's consistent with [inaudible] of
what went into the tower.
MR. : [inaudible].
MR. : Okay, Command Center, "heads
up" on Pittsburgh.
MR. : Yo?
MR. They say they are pretty much

(202) 546-6666
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saturated with aircraft. They said they could
probably handle about six more arrivals if there
are diverts that need to go in there, but other
than that, they're at capacity. So I don't know
how you want that as far as them being available,
but they say they probably cannot hold more than
about six more airplanes there on the ground.
MR. : Yeah; the number is six.
Thanks.
MR. : They-- they've replayed the
radar and they have seen c o n s i s t e n t - - i t ' s a
preliminary report--
/'/</? jKpMR. = FAA TAG Net back to New York
TRACON.
MR. New York TRACON's on.
MR. : Can you repeat your last
report regarding the helicopter.
MR. : [inaudible] I went into my
command post here and the reason they [inaudible]
MR. : Hey, you got a talk louder
MR. November 7601 Sierra,

(202) 546-6666
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Sikorsky 76, departed--
MR. : [inaudible].
MR. 10 -4 .
MR . [inaudible] tower is on.
MR. FAF [?] [inaudible] on.
MR . Okay; all units stand by.
New York TRACON, go ahead with your report.
MR. : I don't have the time code
[?]. Tommy had left already but he, he tells us
that a November 7601 Sierra, a Sikorsky, departed
Poughkeepsie airport at 12:03 Zulu t i m e , tracked
southbound and the speed--
MR . Yes .
MR . --was 60 knots which is
cons i stent- -
MR. : [inaudible] Pittsburgh, they
have quite a few runways that [inaudible] as well;
right? Are they considering that option as well?
MR. : I do, I do not know t h a t - -
MR. : Okay, thank you, New York

(202) 546-6666
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TRACON.
MR. : - - b u t I will get back to you
on that. I j u s t - - t h e y , they called us,
unsolicited, and gave us the information that they
slated, you know, they can only take six more. So
I'm sure in a, in a emergency, they could put 'em
on the other runways or something.
MR. : Okay.
MS. : I don't know how many that
would add up to b u t - -
MR. : That's about [inaudible] what
went into the World Trade Center.
MS . Now Zulu time is four hours
different from Eastern Standard Time.
MR. Four hours difference from
Eastern Standard [inaudible].
MR. : FAA TAG Net Command Center.
MR. : Hello. [inaudible].
MR. : FAA TAG Net; go ahead.
MR. : Okay. Just go give you an
update from the national operations manager. All
traffic- -

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MR. : Hey, Cleveland?
MR. : Yes.
MR. : --departing--
MR. : [inaudible] Pittsburgh, when
you talk to 'em, let 'em know that we need them
t o - - w e need the runways for parking and not to deny
any diverts, if at all possible.
MR. : --would like us to get the
word out - -
MR. : So whatever you can do to
accommodate whoever needs to get in there--
MR. : -- [inaudible] the country, to
land short, will continue to their destinations.
MR. : All right. We'll pass it on.
MR. : The national operations

manager - -
MR . David
MR. : --is requesting--
MR. : Yes. Let me pass this on to
the manager [inaudible].
MR. : Okay.

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MR. : Okay. I thought we had an
earlier report on diversion of incoming to Canada.
So now we're asking about all arrivals, domestic?
MR. : No. Starting--
MR. : I'm sorry. Go ahead,
Cleveland.
MR. : Yeah. Cleveland, can you
check with any of your airports to see if a Medex
MEP-4 landed or diverted to some, one of your
airports there.
MR. : Okay.
MR. : He came out of Milwaukee
going to National initially but [inaudible] can't
f ind it, so - -
MR. : Okay; hold on.
MR. : We are concerned about
aircraft that are originating in South America,
Asia, and so forth. Is it your, is it your request
or our instruction to have these aircraft land
short of the United States or the first point in
the United States, or what, what guidance can you

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offer as a request to the national operations
manager?
MR. : Okay. We'll [inaudible] that
one, we'll get back on that question.
MR. : Okay.
MR. : On the aircraft, land, first
opportunity; get right back on it.
MR. : Thank you.
MR. : 1203 Zulu. This would have
been 8:03. 1203 Zulu, 8:03 our time.
MR. : TRACON's on.
MR . TRACON, go ahead.
MR . It was tracked southbound at
160 miles per hour.
MR. : I don't know if you can hear
me but I'm supposed to be on a telecon with air
traffic division here in Eastern and I can't get in
on the telecon. So if they can call me, Rich
Duchamp [ph] can call me. [inaudible] but I can't
get [inaudible].
[Beeping sounds audible.]

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MR. : Did you hear that? You still
with me ?
MR. : I am .
MR. : All right.
MR . : John McCartney [ph]?
MR. : Yeah, everybody please stand
by until I finish this conversation. If you just
joined us, please stand by.
Okay. I'm going to have somebody run it
up to confirm. The crisis center is operating and
we're getting all the reports, trying to piece it
all together, and keeping a running log, and you
just got [inaudible] at--and I'll convey that, that
we received that from you at about 10:25. Did
you — what time did you get there, Rich? Or just
now?
MR . Jus t now.
MR . Okay .
MR . John, John McCartney
[inaudible]?
MR . Yeah .
MR . Dave was looking [inaudible]

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MR. : Okay. [inaudible], thanks
for that. All right. Anybody else right now?
MR. : Eastern Region. Hey, John?
MR. : Yes. Who's this?
MR . : Hey, this is Rich Duchamp.
MR . : Rich. Yes, sir.
MR. : All right. Pitt, this is
Cleveland. Reference to Pittsburgh. They said
they can accommodate under those circumstances up
to 50 aircraft.
MR. : [inaudible] I want VFRs held
on the ground--
MR. : - - w e hold the night service.
Over .
MR . : I'm sorry; say again.
MR . : [inaudible] Medex 411.
MR . : Well, we're getting a flight
plan. We do not show him diverting in here.
Probably need Chicago. We're showing Milwaukee,
direct Appleton route and then to Buco [?] which
may [inaudible] cut our corner, and then back here

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behind me [inaudible] in Chicago already
[ inaudible] .
MR. : FAA--
MR. : And we'll look around in
house [inaudible].
MR. : And you're on the same bridge
with me on the facilities now. You want to say
anything individually? I think most of 'em are
still on.
MR . : Hey, Eastern Region, FAA
Command Center.
MR. : Eastern Region's on. Go
ahead, Command Center.

MR. : Okay. I hear the Eastern
Region, John McCartney discussing, this is — this
was the FAA headquarters air traffic bridge, and
they seem to be overriding this bridge. We have
some issues that we need to continue to resolve.
MS . And we copy and we'll fix

(202) 546-6666
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that [inaudible].
FAA TAG Net, Air Traffic Command, Herndon.
[inaudible conversation in background.]
MR. : Hey, Rick?
MR. : FAA TAG Net, Air Traffic
Command, Herndon.
MR. : This is the TAG Net. Go
ahead.
MR. : Okay. Just to advise,
November 4 with the attorney general is airborne
and requesting to return to Washington National.
Would like a, make sure that's okay with you all.
MR. : Okay; stand by.
MS. : [inaudible] .
[Beeping sound audible.]
MR. : Hey, Rick, are you still on?
MR. : Hey, Ed, this is John. I
don't know if we're still linked with the national
bridge. Is anyone from headquarters still on?
MR. : [inaudible], back to Air
Traffic Command.

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MR . Air Traffic Command. Go

ahead.
MR. : Negative on authorization for
November 4 in any Washington or New York area
ai rport.
MR. : Okay; understood. We'll get
that word back to the pilot.
MR. : Let me try and clear this up,
get the 5 3 0 - - I mean, the Eastern Region air traffic
facilities off this bridge, they say we have to
disconnect and we'll reconvene at 12:00 o'clock,
we'll give you another number [inaudible] they
linked the two bridges and I still hear the other
TAG Net. But we're coming off.
MR. : Eastern Region, you may want
to keep a representative on this bridge just
for--to facilitate communications but, yeah, if
your if your OA [ph] facilities are on here, you
probably should look for another bridge.
MR. : I don't know what happened.
We were talking freely and then it just joined up
so--and I'm not sure who was actually on that

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bridge with you so w e ' l l [inaudible]--
MR. : Okay.
MS. : [inaudible] this is Eastern
Region Command C e n t e r .
[inaudible background conversation.]
MR. : John.
MS. : [inaudible] can you read
Eastern Region Command Center?
MR. : Air Traffic Command, go
ahead.
MS. : We are going to set up a
bridge right now [inaudible] air traffic and we
will advise on this net what that number will be.
Over .
MR. : Thank you.
MR. : Eastern Region, this is
Syracuse. Do you read?
MR. : Go ahead, Syracuse.
MR. : Yeah; just be advised that
it's very tough to get phone lines into your area
there from outside the New York City area. It took
me about 20 minutes to get on; just to be advised

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that .
MS . : Copy, Syracuse.
MR. : Hey, John, Leesburg [?].
MR . : Don. Hey, McCartney?
MR. : [inaudible] 163 is on the
second page.
MR. : [inaudible] miles per hour.
MR. : Hey, Command Center, on the
Medex, we have a track target that's [inaudible]
that was our control. At this time we do not have
confirmation that we worked him yet. We're trying
to check with the sector. Of course a lotta the
people are outdoors, so we'll [inaudible] .
MR. : A lotta people at, at the
center outdoors?
MR. That's correct.
MS . [inaudible] Command Center,
we're on.
MR. We should probably announce
that - -
MR. : We're basically just down to

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minimum staffing to keep the areas open and we sent
home nonessentials. Essentials are in the parking
lot still .
MR. : --number on their pagers.
MR. : Thank you.
Richmond. Command Center, this is Richmond. Is
the region there?
MR. : We found the Medex. He
diverted to Columbus.
MR. : [inaudible]--
MR. : Okay. [inaudible]
confirmation with Columbus.
MS. : Eastern Region Command Center
is on. Ove r.
MR. : Not with Columbus [inaudible]
yelled that back when I passed on [inaudible] .
MR. : Okay, cause Indy controls
Columbus, so I just want to make sure that's

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:onfirmed, so we'll, we'll drop looking for him.
MR. : [inaudible] unconfirmed
report —
MR. : I'll doublecheck.

MR. : --[inaudible] security at
Richmond. I didn't know if you were aware of that.
MR. : [inaudible] have any
information about the plane but as far as
[ inaudible] .
[Two different conversations are occurring
at once.]
MR. : Do you have a call sign on
that aircraft outta Richmond?
MR. : Confirmed with the dispatcher
and Indy. Thanks.
MR. : We do not have a confirmed
call sign or anything. This is what's start — I'm
understanding it's floating through the news media.
MR. : Okay.
MR. : All right. [inaudible] .
MR. : Hey, whoever's on this bridge

(202) 546-6666
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that's talking, could you please check your
microphone.
MR. : FAA Tactical Net to all
stations. Please check your mikes. We have open
carriers. Please check your mikes.
MR. : TRACON, is [inaudible] still
on?
MR. : Hello, this is New York
TRACON. Is 530 or anyone from Eastern Region Air
Traffic Division on?
MR. : This is the FAA Air Traffic
Command Herndon. They've t a k e n - - t h e c o m m a n - - t h e
com center in Eastern Region is setting up another
bridge for the Eastern Region local facilities.
This is for the headquarters bridge.
MR. : Okay; thanks very much.
MR. : [inaudible] the second tower
collaps ed.
MS. : Eastern Center, this is
Atlantic City. I need a question answered about
DOD coordination.

(202) 546-6666
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MR. : Say again.
MS. : This is Atlantic City
airport. We've got Air Guard here and we've got
Coast Guard here. Coast Guard may
need-- okay--forget the Air Guard part but the Coast
Guard may need to get out on rescue missions. Who
do they coordinate with before they get out?
MR. : This is the Air Traffic
Command at Herndon. We were advised by the
headquarters FAA, that military, law enforcement in
support of search and rescue are, can go, just
coordinate with the appropriate m i l - - t h e
appropriate air traffic facility for whatever
operation they need to conduct. But they're not,
they're not held as per FAA TAG Net.
MS. : That is not what we were told
before, so now if it's military or [inaudible] so
they're okay to go, and if Coast Guard needs to go
out on a rescue, they're okay also; correct?
MR. : This is FAA TAG Net. That's
affirmative. We're confirming military and law
enforcement operations are released--

(202) 546-6666
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MS. : Thank you.
MR. : FAA TAG Net, FAA Great Lakes
security, an update on Delta flight 1989.
MR. : Go ahead with the update.
MR. : Delta 1989 is on the ground
in Cleveland, 69 souls on board, they've landed
with the flaps up. The police are responding;
we'll update with more information.
MR. : Okay. I've got that report.
Delta 1989 on the ground, Cleveland, flaps up,
police are responding.
MR. : Roger.
MR. : There's something wrong with
the aircraft that landed at Cleveland.
MR. : [inaudible].
[beeping sound audible.]
MR. : This is Air Traffic Services
now at Herndon. I'd like to find out if NORAD is
up on the bridge.
MR. : FAA TAG Net.
MR. : [inaudible] .
MR. : Okay. Air traffic cell is

(202) 546-6666
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on. Okay. This is [inaudible] the air traffic
[ inaudible] .
MR. : Can I help you?
MR. : Yes. Air Traffic Services.
I'm trying to find out if NORAD is up on the bridge
yet .
MR. : This is the Air Traffic
Control Center. I have not heard them on there.
MR. Okay; thanks. We'll
[ inaudible] - -
MR. FAA- -
MR. : --get them linked in also.
MR. : FAA TAG Net, are you aware of
NORAD being on this bridge?
MR. : Negative. I don't have NORAD
or NMCC.
MR. : Okay. Air traffic military
cell, you may want to get the NMCC or NORAD up on
the bridge.
MR. : Right. We'll try to work
that, get 'em both on. Thanks.
MR. : Thank you.

(202) 546-6666
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MR. : Command Center, we've noticed
that down at Indy there are quite a few in the
vicinity of Columbus and that. We've confirmed
with Detroit and Cleveland, they both have capacity
and can take aircraft if you have a need from
another center.
MR. : Okay.
MR. : Thank you.
MR. : Your, your name again, sir,
is? d-i-o-n-i-s? Corporate security, AT&T.
Just a good memory. What is your callback number.
Uh-huh. Uh-huh. Okay. Uh-huh. Okay. And it may
not be in the next few minutes cause--okay.
MR. : Air Traffic Command Center,
New England.
MR. : Air Traffic Command, go
ahead.
MR. : They had the--Boston Center
is going to evacuate their personnel, they have no
aircraft in their airspace, there are some
unidentified primary targets in the area and
they're going to evacuate to an alternate assembly

(202) 546-6666
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site.
MR. : I'm sorry there, I didn't get
your last- -they're evacuating t i l l - -
MR. : To an alternate assembly
site. They will be ATCO in about three minutes.
MR. : Understood at Boston Center,
ATCO. Thank you.
MR. : Yeah. No, this is, this is
t h e - - t h i s is the main [inaudible] the FBI command
[inaudible].
MR. : Okay. FAA TAG Net to Air
Traffic Command. FAA TAG Net to Air Traffic
Command, Herndon.
MR . Air Traffic Command, Herndon.
Go ahead.
MR. : Okay. Reference your request
on inbound aircraft. I have confirmation, all
inbound aircraft should land--
MR. : Command Center, Cleveland
Center.
MR . : --not in the Washington, New

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York area.
MR. : [inaudible] another line to
tell him to land. He's insisting on continuing on
to Andrews. We just want to make sure that, that
we have authority to do what, what he wishes.
MR. : Call sign NAN 4. N - A - N 4?
MR. : November 4. November 4, we

were told it's the Secretary of State on board.
I'm sorry. The Attorney General on board.
MR. : TAG Net, go ahead.
MR. : Yeah. This is JFK, if the
Center's on the line--
MR. : [inaudible] information that
they can continue [inaudible].
MR. : Correct, cause we, we've got
information from somewhere else to, to have 'em
land at the nearest airport.
MR. : [inaudible].
MR. : You have the info on the

America Flight 11, two individuals with knives
assaulted the flight crew and then forced their way
into the cockpit?

(202) 546-6666
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MR. : Negative on that.
MR. : Okay. According to Port
police here, that, that already has been confirmed,
but I'm--we're waiting for an American Airlines
representative.
MR. : Okay. Thanks.
Command.
MR. : This is TAG Net. Go ahead,
Air Traffic.
MR. : Okay. We've been advised
that users have been notified to land as soon as
feasible in other than New York, Washington or
Chicago. Also, do you require to know w h e - - w h a t
facilities have gone to ATCO?
MR. : Stand by.
MR. : Proceed to Andrews. There
may not be any air traffic control services
available when they get there; but they may
proceed.
MR. : Okay. They may proceed but
there may be no ATC services. Thank you.

(202) 546-6666
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MR. : Correct.
MR. : Flight 11. Confirmed two

armed individuals took over the aircraft.
MR. : FAA TAG net, Air Traffic
Command.
MR. : 93 is the correct number.
She said 84 [inaudible]. Ninety-three.
MR. : FAA TAC Net, back to Air
Traffic Control Command.

MR. : Okay. I have something
additional for you, TAC Net. We received--
MR. : - - a report that Indianapolis
Center--
MR. : We were told to look for
American 77 and we are showing him [inaudible]
Kansas City. If somebody-- can we confirm that,
that he is [inaudible] located Kansas City Center,
verify that he's there, so we can discontinue that
check?
MR. No, we do not know the status

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of American 77. I will get their Net call sign-up

[?] but we will doublecheck on it but we are still
looking for 'em. Do you know anything on United
641?
MR. No. What - -
MR. : That's right or they--
MR. : You want [inaudible]?
MR. : That report was--
MR . : Yeah, if you would, please
MR. : All right. United 641.
MR. : Correct.
MR . --air route center.

MR. : Okay. Now I've got a
response on the ATCO.
MR. : Stand by on that; it's under
di scuss ion.
MR. : Okay. We'd also like to know
as far as the New York area, is Philadelphia
available as a landing site for aircraft?
MR. : I'll have to check on that

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one .
MR : Thank you.
MR : Do you want to take over
here?
MR. : Okay, and just a "heads up"
from Cleveland, American 77 was never flight
planned through us and we have nothing in the, in
the computer.
MR. : Okay; thanks.
MR. : We're checking on the United
MR. : [inaudible] 77 was a Dulles
to LA and - -
MR. : Yeah; they go through Indy;
yeah .
MR. : W e l l , yeah. [inaudible] .
Let me see if I can pull up a —
MR. : FAA TAG Net back to Air
Traffic Command.
MR. : [inaudible] B u t l e r - - y e a h ,
they took - -
MR. : Go ahead, TAG Net.

(202) 546-6666
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MR. Can you confirm you're
r e q u e s t ing -
MR. [ inaudible] .
MR. Yes- -
MR. : We are requesting to know if
Philadelphia is a viable place for aircraft to
land. That is correct.
MR. : Okay; thank you, sir.
MS . : FAA TAC, Eastern Region
Command Center.
MR : Good morning, this is FAA
TAC .
MS. : We are checking with Philly
at this time to find out if they're available for
our lands; over.
MR. : This is the Command Center in
Herndon. We, we understand the air-the airport is
physically available and it can accommodate
landing; however, in light of the situation, do we
want that considered as, as a landing site? That's
our question.
MR. : Have any planes in the air?

(202) 546-6566
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MR. : Yeah, there are some, there

are some aircraft that are looking to get to
Philly. That's correct.
MR. : For the Eastern Region Com
Center, did you come up with the password or
passcode for the telecon?
MR. : Cleveland Command Center.
MR . : N4?
MR. : Yes .
MR. : You're working him?

MR. : Yes .
MR. : If he's — where he's going?
Oh, he's going up northbound.
MR. : He's, he's--he is continuing
on at this time. He was refused to land--
MR. : Well, let me tell you what,
what I, what I know, what I [inaudible]. If he
ge.ts into DCA area and it becomes a target--
MR. : All right. All right.
MR . Is that--how is that that you

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want us to word that? Exactly like that to him?
MR. : Hold on a second. Let m e - - I
don't want to b e - - s a y anything I shouldn't be here,
but - -
MR. : W e l l , that's why I want a
confirmation--
MR. I understand.
MR. --before we tell him.
MR. : I understand, but that's
what, that's what's been passed to us, that
an--anybody in the DCA airspace is, is a target.
So hold on a second.
MR. : [inaudible] Herndon, he
want s - -
MS. : FAA Tactical, this is Eastern
Region Command Center. Over.
MR. : Go ahead, Eastern Region
Command.
MR. I'm gonna go get somebody and
be right back
MS . Could you please confirm who

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needs to be landing at Dulles LB [?] before we
[inaudible]; over.
MR. : Okay; we're working that one.
S tand by.
MS. : Standing by.
MR. : Air Traffic Command, do you
have an aircraft on approach?
MR. : Comman--Air Traffic Command
Center, Herndon. Stand by.
MR. : FAA TAC Net, Air Traffic
Command, Herndon.
MR. : Okay. We're, w e ' r e - - w e don't
have any information at this time as to number of
aircraft seeking approaches to Philadelphia;
however, the facility manager, acting facility
manager —
MR . Cleveland?
MR . Yes .
MR. : Okay. The Air Force has
orders to shoot anybody down that comes into the
Washington area.

(202) 546-6666
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MR. : All right. We will pass
exactly that along; thank you.
MR. : And do not come into the

Washington area.
MR. : We'll pass it along.
MR. : Okay.
MR. : Okay. So you still don't
have a count on aircraft approaching?
MR. : That is correct. We do not
have any information at this time as to aircraft
requesting to go to Philadelphia. The management
here is requesting to know if Philadelphia is
viable for a landing site. Hold on.
MR. : Okay. I'm advised there
shouldn't be anybody airborne right now. But if
there is an aircraft en route, we're saying it's

clear.
MR. : Okay; understood. Thank you.
MR. : And Eastern, here's the
bottom line. The only airplanes that are gonna
move on the East Coast in my area are gonna b e - -
[Start Part 4 . ]

(202) 546-6666
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MR. : This is a continuation of the
tape, Command Center position 15. Time now is
10:45 local.
MR. : Here's the bottom line. The
only airplanes that are gonna move on the East
Coast in my area are gonna be military, Coast
Guard, search and rescue, or NAN 4 is the exception
to it. If NAN 4 is going into Philadelphia, "rock
'n roll," they can go in. That's the only
airplane. Other than that, we're finished.
MR. : Agreed. There shouldn't be
any other aircraft involved.
MR. : FAA TAG Net back to ATC.
MR. : ATC Command Center.
MR. : On the general q u e s t i o n - -
MR. : Command Center, United 641 is
definitely on the ground at Detroit Metro Airport.
MR. : Roger; we understood; thank
you .
MR. : And American 77, what we're
hearing from Andy is that they lost radar and radio

(202) 546-6666
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with him, so we're gonna put out a interac [?] type ^' t
message to all our facilities, any information in
case he may have called one of them, come in low.
MR. : Thank you.
MR. : All right. And if someone
can give me some information for NAN 4. He's
interested in trying to get as close to the DC area
as he can without violating the no-fly zone. He
wants to know if Richmond, Virginia, would be
avallable.
MR . Philadelphia.
MR. Philadelphia?
MR . Af f irmat ive.
MR. : Okay. So Richmond is not, or
may not be?
MR. : We're, we're checking on
Richmond. Right now Philly, yes. Is checking on
Ri chmond.
Command, Herndon.
MR. : Go ahead.
MR. : W e - - o u r facility working

(202) 546-6666
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November 4, requesting to know if Richmond airport
would be okay as far as destination.
MR. : Okay. That's being worked
right now. Please stand by.
MR. : Okay. FAA TAG Net. FAA TAG
Net to ATC Command.
MR. : ATC Command, Herndon, go
ahead.
MR. : Regarding November 4.
MR . : Af f irmat ive.
MR. : Richmond is clear.
MR. : Roger; understand. Thank
you .
MR. : Did Walt [?] come back? Did
he find anything [inaudible]?
MR. : You know what time Andy may
have lost radar with American 77?
MR . : The only thing I have right
now- -
MR. No but we can try and check
for you.

(202) 546-6666
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MR. : Richmond is approved.
Richmond is approved for N4.
MR. : Okay. Richmond is approved;
we got it .
MR. : 1989 .
[ Pause . ]
MR. : He didn't say.
MR. : FAA TAG Net to Great Lakes
Security.
MR : Great Lakes Security.
MR : Any update on the Delta
aircraft ?
MR. : We're still waiting for word
back from agents on the scene.

MR. : We know if law enforcement's
on the ground?
MR. : Yes; they are. They were
responding as soon as the plane hit the ground.
MR. : Please advise the status when
you get it .
MR. Roger

(202) 546-6666
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MR. : [inaudible] hotline for at
least — I've been on for an hour.
MR. : Cleveland, confirm that N4
does want to go to Richmond; right?
That ' s- -that ' s —
MR. : Yes, we passed along the word
and I've not heard anything back, so I assume he's
continuing on to Richmond, positions--
MR. : FAA TAG Net back to Great
Lakes Security.
MR . --like northwest of
[ inaudible] .
MR . Did you advise on that flight
service radio--
MR. : --frequency for the ATC?
MR. : Somebody there's going to
coordinate with Washington Center, so they know
he's coming?
MR. : We will.
MR . Okay .

(202) 546-6666
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MR. : Is ATC reporting on the
passenger calling in about being shot down?
MR. : That's a f f i r m a t i v e . Anything
further on that?
MR . We weren't the source of that
informat ion.
MR. Was that TRACON?
MR. : All right. Command Center,
we talked to Indianapolis. What they say about
American 77 is that at 1256 Zulu, at the York VOR
080, at ten miles, that they lost the American 77,
last known report [?].
MR. : [inaudible] came from
Indianapolis air route center.
MR. : Okay; thanks.
MR. : All right. Thanks.
MR. : Sure.
MR. : Do you have any other
aircraft that we're looking for?
MR. : Not right now.
MR. : All right. [inaudible] an

(202) 546-6666
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this is Eastern Region Air Traffic. Would all air
traffic facilities please come up on bridge 9960,
9964 .
[beeping sounds audible.]
MR. :
MR . FAA TAG to Air Traffic
Command.
MR. : Cleveland, Washington is
aware [inaudible] November 4.
MR. : FAA TAG to Air Traffic
Command.
MR . Air Traffic Command Herndon
MR. : Do you have an update, sir,
on that female voice on 122.6?
MR. : Stand by. We'll attempt to
check with the facility that gave us that
informat ion.
MR . Standing by.
MR . Palm Beach [inaudible]
Ontario from LAX?
MR . Yeah [inaudible].

(202) 546-6666
awt 136
MR. : That just came in? Long
Beach, Ontario, and LAX evacuated.
MR. : [inaudible].
MR. : Definitely got one right
here .
MR. : All right. Good.
[inaudible ] .
MR. : It's chaos out there
[inaudible] this is true that, you know, these
folks also on the ground [inaudible] .
MR. : [inaudible] .
MR. : [inaudible] call me on this
one; use my radio.
MR. : That and this, t h i s - - t r y to
stop the traffic from going up and down
Pennsylvania [inaudible].
MR. : Yeah; we need to be concerned
about that.
MR . Is that a confirm?
MR . [ inaudible] .

(202) 546-6666
awt 137
MR. : Tactical.
MR. : When you say " t a c t i c a l , " is /\JU

that the regional?
MR. : No. National [inaudible].
MR. : Is t h i s - -
MR. : [inaudible].
MR. : All right. I'm gonna tell
him that you're [inaudible].
MR. : Good morning.
MR. : [inaudible] outta Pittsburgh
MR. : Yeah; that's at Somerset.
MS. : How do you spell her name?
How do you spell her name?
MR. : FAA Tactical Net to Air
Traffic Command.
MR. : Air Traffic Command Herndon.
MR. : Stand by.
MR. : Air Traffic Command. TAG.

(202) 546-6666
awt 138
MR. : Air Traffic Command Herndon;
go ahead.
MR. : Okay. I'm looking for status
on United 93, last reported over Johnstown PA.
MR. : We believe that aircraft is
the crash that's being reported near the Pittsburgh
area, I believe Somerset, Pennsylvania. That,
that's the one we believe that is there.
MR . Okay. So no one is tracking
that right now?
MR . That is correct.
MR. I covered you on the location
of t he crash.
MR. : We believe that was the, the
aircraft that was in the vicinity of Johnstown,
Pennsylvania, earlier, and we're hearing possibly
an area near Somerset, Pennsylvania, near
Pittsburgh, the aircraft possibly down, that we
believe that might be it.
MR. : Okay. I've got that.
MR. : Now we're on the national
network, the primary net. We're now on.

(202) 546-6666
awt 139
MR. : My number [inaudible].
MR. : I'm now apparently on this
nat ional- -
MR Hey, Tactical Net, Boston AOC
MR. : Okay. All parties on the
Tactical Net, please check your microphones; we
have open mikes. Check your mikes if they're open.
Command Herndon.
MR. : Indianapolis Center reporting
no further transmissions heard on 122.6.
MR. : Okay; nothing further on that
one .
MR : That is correct.
MR : Right.
MR : FAA TAG Net, FAA Great Lakes
Security.
MR : Go ahead, Great Lakes.

(202) 546-6666
awt 140
MR. : Delta Flight 1989 still on
the ground at Cleveland. The police have
approached the aircraft; however, there's been no
breach of the aircraft at this time; no further
report.
MR. Okay. I've got it; standing
by.
MS . TRACON is unable to dial in
on the new bridge.
MR. : Who is the American
representative? Oh. Is there confirmation on the
two people that entered with knives? The American
number 11 flight?
MR. [ inaudible] .
MR. Okay. Two--
MR. Ai r Command - -
MR. --knives [inaudible] through
and forced their way in the cockpit--
MR. : Go ahead.
MR . You'll have to work this
through Indy. We just handed off November 4•

(202) 546-6666
awt 141
however, he requested a fighter escort before he

left our frequencies. If you want to have phone
work that issue for him and get back to Indy--
MS . : [inaudible] you're in your
tactical net.
MR. : [inaudible].
MR. : This is, this is t h e - -
MS. : And JFK, you have open mikes.
MR. : Right now, United 93, the one
that we talked about this morning--
MR. : FAA TAG Net to FSM JFK.
MR. : JFK, FSM. Go.
MR. : Okay. You're bleeding over

on your secondary conversations. Can you squelch
that .
MR. : There's not a mute on this
phone.
MR. : Okay. Then you're, you're
carrying over the whole net, then, Sal [ph] .
MS. : TAG Net, this is New York

(202) 546-6666
awt 142
TRACON.
MR. : Go ahead, New York TRACON.
MS. : Unable to dial through on the

bridge that you announced.
MR. : Okay. I did not announce the
bridge. Who are you trying to contact?

MS. : The 964 bridge, and we're
unable to dial it.
MR. That's an air traffic net.
MR. : FAA TAG Net to Great Lakes
Security.
MR. : [inaudible] where that came
from. So he says [inaudible].
MR. : [inaudible].
MR. : And Command Center, just so
you know, we have a report of a small aircraft from
the local police department in the vicinity of
[inaudible] so we are now evacuating all but
basically a skeleton crew.
MR. : Okay. I thought you were

(202) 546-6666
awt 143
down to skeleton already; but even more
ske1eton - 1 ike, huh?
MR. : Yeah. No, we're, we're now
down to, to, to [inaudible] and the chief, one of
the few people in each facility. We still had some
other people in, in the buildings.
MR. : Okay. I appreciate you
sticking with me. Now you said the small aircraft
is a local police?
MS. : W e l l , the local police
spotted him and called us to inform us that he
appeared to be circling the area. So we're just
taking an additional precaution of getting everyone
else out, just in case he's not some VFR guy out
there flying around.
MR. : I'll make a note of that.
MS. : Hey, Carol? Hey, Carol?
Command Center Herndon.
MR : This is the TAG Net; go
ahead.

(202) 546-6666
awt 144
MR. Hey, Cleveland?
MR . Sir, we're g e t t i n g - -
MR. Yeah .
MR. I'll put you on hold.
MR. --reports from November 4
again- -
MR. : We're gonna pick you up on
the national telecon that's going on. They got all
the centers up there and they, they want you on
that one. So just, just hang on the line, you do
nothing, I'm gonna put you on hold, they're gonna
pull you back out.
MR. : Okay. Okay; stand by.
MR. : Need to hold at fifteen.
MR. : Hello. This is New York
TRACON. [inaudible].
New York TRACON's on. Can anybody hear
me. Hey, Campfield [?], are you here?
MR. : FAA TAG Net, do we have

(202) 546-6666
awt 145
Secret Service on this net?
MR. : --and minimal staffing in
here, the chief, an office manager, myself, and a
few of the military personnel.
MR. : Okay. You want us to show
you ATCO?
MR. : Yes. I would show ATCO until
we can bring people back in. We probably can
handle a small number of aircraft, some areas do
have some minimal staffing and may still
[inaudible] ground.
MR. : Okay, thank you, Cleveland.
MR. : --we can't communicate with
our regional office--
MR . Go ahead.
MR. : - - a l l the phones lines are
dead from here to there.
MR. : Yeah. November 4 is
requesting a fighter escort, that he's personally
talked to [inaudible] to land at DCA instead of

(202) 546-6666
awt 146
Richmond [inaudible].
MR. — and help out, but we have
no way of getting 'em there and we need t o - -
MR. Yes, it is; hold on just a
moment.
MR. : --security clearance kind of
a mechanism, so that the Air Force and everybody
knows that these guys are okay and they're trying
to get to Manhattan to help.
MS. : And Eastern Region
[inaudible] is working that issue. Thank you.
MR. : Okay. Thanks very much. Who
is this?
MS. : [inaudible] Security.
MR. : Okay. [inaudible] TRACON, we
can't get a line into the regional office.
MR. : Go ahead.
MR . Yeah--
MR. : Could somebody just call the
facility. We can receive calls but we just can't
get calls into the regional office.
MR. : I couldn't hear you; say

(202) 546-6666
awt 147
again.
MR. : So I need to know about t'h±>ar>
so we can clear :thes'e -airplanes or not clear them;'
okay?
MS. : And copy that. Try 9964 one
more time. We have individuals that have dropped
off and you may [inaudible] . Over.
MR. And whoever that was talking
before, I lost you. If you could--
MR. [inaudible] Clark [?].

MR. Okay; sorry about that.
Seattle Center.
MR. Yes, sir.
MR. I've got three--
MR. : --Oceanic [ph] flights
inbound to Seattle.
We want these guys to
divert to [inaudible]? -
MR. : Yes, yes; get 'em to divert•;••'
r- '"" V i MR. : " All right. Will i&o. v -^r*.

(202) 546-6666
awt 148
MR. FAA TAG Net.
MR. : All right. Cleveland Center,
reference November 4.
MR. Yes .
MR. : Call m e - -
MR. : Did you--
MR. : He's on Indy now.
MR. : Oh, he is?
MR. : Yes.
MR. : Yeah, Indy's on.
MR. : Reference November 4
MR . Yes .
MR. : At this point in time he's to
continue to Richmond. We have his request. We are
checking it with the proper authorities.
MR. : Thank you.
MR. : All right. FAA TAG Net out.
Security will offer five minute updates on Delta
1989. Nothing new to report at this time.

(202) 546-6666
awt 149
MR. : Hey, Command Center, this
i s --
MR . : [inaudible].
MR. : Go ahead, Kansas City.
MR. : [ inaudible] - -
MS . : Once again, all Eastern
Region air traffic should be dialing in to 9964.
MR. : [inaudible] personnel, except
the, the minimum to stay open on a midnight
configuration.
MR . : Stand by. I'll check on that
for you.
MR. : Thank you.
MR. : All right. Vancouver center,
we've pulled you into the hotline for information
purposes only.
MR. : If you have anything
significant to pass to us here at the Command
Center, please use this line. It's going to remain
open
MR. : We're going to keep this line

(202) 546-6666
awt 150
open .
MR. : We h a v e a r e q u e s t - -
MR. : That's correct, sir.

MR. : Okay; that's great. At this
moment, this is an update, no aircraft [inaudible]
U.S. whatsoever. We're probably gonna use
Vancouver Center as a parking lot as the airlines
[inaudible] repositioning [?] .
MR. : Thank you.
MR. : Command Center, this is Salt

Lake .
MR . Go ahead.
MR. : We've got several [inaudible]
aircraft requesting [inaudible].
MR. : FAA TAG Net.
MR. : Command Center [inaudible] .

MR. : Update Flight 93, United 93.
MR. : Yes, sir.
MR. : Believe crashed vicinity
Somerset, PA. For Air Traffic Command Herndon.
MR. : All right.

(202) 546-6666
awt 151
MR. : We're trying to get a OH-58
released from Port Drum to fly into Rochester's
airspace and they told me, you know--
MR. : Update, Delta Airlines 1989
on the ground in Cleveland.
MR. : What's the purpose of the
miss ion?
MR. : Well, we're trying to recover
all of our 58s because we believe they're gonna be
relocated to New York City.
MR. : Okay; stand by.
MR. : Okay.
MR. : They're trying to keep this
open. [inaudible].
MR. : Okay. Yes, sir?
MR. : Yes. There will be no ATC
services available. There w i l l — w e will not deny
the military to fly but there won't be any ATC
services available at this time.
MR . : Okay. So he's basically on

(202) 546-6666
awt 152
his own risk.
MR. : That is corEeot-
"MR.- : All right. Thank you.
MR. : Air Traffic Command Herndon
to the FBI. Could you contact Fort Drum for me,
cause I don't know if they'll accept it from me.
MR. : [inaudible]. Stand by.
MR. : Okay.
MR. : Okay. 1 will, I will attempt
to do that right now. You're going to stay on the
line. What was your name? You said Jeff what?
MR. -Jeff Brooks .
MR. [inaudible] FAA, Great Lakes
Security.
MR. ; Your DSN number? I |- -
MR. : Hold on.
MR. : Okay v
MR. .«•-' I don't have a DSN. I just
have - -
MR . : Okay. The commercial number
.then 1 1
MR ^-±.-T--I'' 1-1-- k-eep that. We'll
9/11 Law E n f o r c e m e n t Sensitive
MILLER REPORTING C O . , INC.

WASHINGTON, D . C . 20003-2802
(202) 546-6666
9/11 Law Enforcement Privacy
awt 153
try and go through our c h a n n e l s , cause t h e r e ' l l be
more [inaudible] cocrfeir-gs t h r o u g h t h e s e l i n e s . Hold
on .
MR . Thank you.
MR . FAA TAG Net, FAA Air Traffic
Command Herndon.
MR. : Go ahead, Herndon.
MR. : We have an inquiry from an
individual reported to be an FBI agent, Special,
Special Agentf" |[?] out of LA inquiring about
American 77. Obviously we do not want to provide
any information till the, you know, identity of the
individual can be confirmed. Or would you like to
advise the FBI? We have a number where this agent
reportedly called from.

MR. : [inaudible] SIOC.
MR. : Boston, this is Tony, Command
Center East. I've got a question for you. I have
a gentleman who called here from the Rochester, I
believe it's the National Guard, he has UH or
OH-58s that he's trying to get out of Rochester.

Rochester Tausff* t "let him 'f ty . .: .I,,.guess in fact he
MILLER REPORTING CO. , INC.

(202) 546-6666
9/11 Law E n f o r c e m e n t Privacy
awt 154
needs to get out of Fort Drum.
cff£.itMR. : Okay.
MR. : Do you have the number for
Fort Drum?
MR. : Are you in.contact with FBI--
MR. : Fort Drum. Hold on a second.
MR. : We're advising the pilot
[inaudible] - -
[Two different conversation bngoing.]
MR. : --from an agent 6,r an

individual identifying himself as Agent I L Can
you authenticate-- ,, ,.
MR. No ATC services will be
provided.
MR. Okay.
MR . So we're not denying the
military- -
MR. : Agent [inaudible] .

MR. : Correct.
: Yeah, cause actually there's
no one he-re in the building to control airplanes
>3*-*

( 2 0 2 ) 546-6666
awt 155
MR. Right.
MR . But do you want--Fort Drum?
MR . What is--his request is what?
MR. This is the Air Traffic
Command Herndon
MR . Hello?
MR. : For Fort Drum.
MR. : Okay. [inaudible].
MR. : [inaudible] one of t h e - -
MR. : I have a commercial number.
Do you have any other way to get ahold of them
through FAA [inaudible]?
MR. : I have no idea from here at

the Watch Desk.
MR . Okay .
MR . Sorry.
MR . Hold on.
MR. Okay .
MR. I guess Area A is the, the
line to Fort Drum
MR. Yeah; but you know what?

(202) 546-6666
awt 156
• MR. : Nobody there?

MR. : Nobody the-W,- '::
MR . : Yeah. .-"--- •'
MR. : Except for me--
MR. : Okay. FAA, what's your
specific - -
MR. : --picking up the phone. I'll
talk to you later.

MR. : All right.
MR. : [inaudible].
MR. : Yes?
MR. . :-'-. Okay, You're going to handle
out there?
MR. : Yeah. Do you have that
return number he gave you, so that we can use it?
MR. : I do. Are you ready to
write?
MR. : Go.
MR. : Area code
MR. : .... FBI SIOC. •
MR.,-" : Co r r e c t - | | !.t'- s
| |w
MILLER REPORTING CO., INC. !

(202) 546-6666
awt 157
MR. : Copied. Well get back and

let you know what's with it.
MR. : FBI SIOC.
MR. : We've confirmed November 4 is
the AG's flight and it's okay to land.
MR. : Okay. You confirm that the
November 4 is okay for DCA? This is Air Traffic
Command Herndon asking.
MR. : Air Traffic Command Herndon,
stand by on that last request. I've got to get
back to you on that one.
MR. : Someone just got on this net,

said that was approved.
MR. : That was FBI SIOC.
MR . Okay .
MR . All right. Thank you.

MR . We'll wait for you, TAG Net.
MR . Stand by on that one.
MR . FAA Traffic Command Herndon.
MR . FAA TAG Net, FAA Great Lakes

(202) 546-6666
awt 158
Security.
MR . Okay, FAA TAG Net back to
ATC .
MR . ATC Command Center Herndon;
go ahead.
MR . That's affirmative on
Nove--November 4.
MR. : Roger o n - - r o g e r , understand
DCA, will advise the facilities. Thank you.
Security.
MR. : Go ahead.
MR. : Cleveland airport
commissioner is reporting that initial contact with
and confirmation with the air traffic control tower
in Cleveland-
MR , Hello. Jeff?
MR -reported that Delta 1989
MR Mr. Brooks?
MR — reported it was under
hij a c k - -
MR Hello?

•735 8th STREET, S.E.
(202) 546-6666
awt 159
MR. This is a hotline.
MR. : -- [inaudible] --
MR. : Yeah; you're on the user
hotline. Who's this calling?
MR. : Sorry. My mistake.
MR. : We have a report of hijacked
1989 on the ground. Nothing further.
MR. : Roger.
MR. : FAA TAG Net, FAA Air Traffic
Command Center Herndon.

MR FAA Air Traffic Command
He rndon.
MR. Go ahead.
MR. : The facility has advised'
MR. : Okay, the facility has
advi sed-
MR. : - - i s requesting a military
escort. We are advising the air traffic services
cell, the military cell here; over.
MR. : I copy.
MR. : Okay. Do you have anyone

(202) 546-6666
awt 160
also that you may be able to follow up on that?
We're going to advise DCA that this is a approved
flight.
MR. : Okay. I don't have a
follow-up on the fighter request. Roger that.
Kansas City. We did a search for American 644. We
[inaudible].
MR. : Hello?
MR. : Say again, please.
MR. : Yes. I just wanted to see
i f - - R o c h e s t e r , New York, trying to get a flight out
from Drum.
MR. : Say again. I couldn't, I
couldn't hear you. Someone else was talking.
MR. : All right. I'm with the
National Guard out of Rochester, New York. We're
trying to get a flight released from Fort Drum to
return to Rochester.
MR. : Hey, could you hang up and

(202) 546-6666
awt 161
call back the pther number again, please.

MR. \t was the other number?
MR. \.
MR. : Correct.
MR. : All right. Thank you.
[END OF TAPED RECORDING.]
r a -. a.r • «3f
MILTJER REPORTING CO. , INC.

(202) 546-6666

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awt

T3707 9/11 COMMISSION

MR. : I hereby certify that the

following is a true rerecording of the original

recorded transmissions pertaining to the events of

September, September llth, 2001. My name is Troy

Gascoyne [ph]. I am employed as a quality

assurance specialist at the Command Center. fl^Tn

MR. : Hi, Tony. Good morning.

Boston Center. I got a situation here with America

one-one, America 11, Boston departure to LAX.

MR. We believe it's a possible

MR. Okay. Tell me more.

MR. Okay. It departed

Washington. We lost radio communications with him,

then we lost his transponder, and they believe that

MILLER REPORTING CO., INC.

MR. : A threat, and right now the

aircraft is just west of Albany, going southbound.

MR . Okay. I see him.

MR. Nobody's talking to him;

MR. Nobody's talking to him at

this time; correct.

MR . : Okay. Anything I can do to

help you right now?

MR. : And nope. I mean, just

in--we have no idea where this aircraft is going,

maybe a head, "head up" to New York Center?

MR. : Well, probably [inaudible]

might be good if we call up Cleveland and New York

and at least let them know, just in case this guy

starts heading there, well, they'll have a "heads

MILLER REPORTING CO., INC.

MR . : --on it. Okay; let's do

MR . New York Center.

MR . New York; Boston; is that

MR . Waiting for Cleveland

MR. : All right, Cleveland. New

York, Boston. I got a little situation with

American 11, America eleven. He is a 767 departed

Boston going to LAX. We don't know where the

aircraft is going. He is supposedly going to LAX,

was going westbound, we lost his frequency and we

lost his transponder, and now the aircraft is just

west of Albany heading due south.

MR. : Oh, my goodness. Okay. Do

we have, we have a datablock on him? Who's got

MR. : Yeah. W e - - i t ' s a primary

target presently and it's just heading

MILLER REPORTING CO., INC.

MR. : Heading southbound?

MILLER REPORTING CO., INC.

MR. : Well, Boston Center claims

that they lost radio communication with the

MR. : And his transponder

MR. : And the transponder. And

there's also — they're tracking the primary target

at this point. He was last known at flight level

MR. : And he appears to have turned

MR . And also there was some

mention of some sort of a threat being made o r - -

MR A threat to the cockpit or

MR Oh, shit. Let me get

MILLER REPORTING CO., INC.