Professional Documents
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2613 Cherry Street Denver, Colorado 80207 720-936-9192 chris.dancy@servicesphere.com @servicesphere www.servicesphere.com / bit.ly/chrisdancy
CHRIS DANCY //
Leadershi p Career Pro g ression & Per f ormance >
BMC, Houston, TX | 2012-Present
* Reached target markets through product evangelism including speaking engagements, best-practice information sharing, whitepaper creation, and partnership with IT support teams. * Created vertical sales training for North American senior sales executives, and delivered channel training/assistance to LANDesk/ Avocent partners. * Set stage to allow LANDesk acquisition by championing translation path, first establishing market position and subsequently educating OEM channel teams on service software and ITIL concepts. * Opened markets by expanding software usability perception among technology silos for desktop management and IT service management. Drove strategic vision around single IT asset center model.
FOUNDER
Focused on promoting Social Enterprise, first joint presentation and material with HDI 2008. Created global IT podcasting network with 30K monthly listeners in four geographies. * The most influential social media account in the world of ITSM. * Founder longest running, most listened to global podcast network for for ITSM/ IT professionals with ITSM Weekly Podcast Series. * Creator of worlds first 24 hour follow the sun virtual conference.
CHRIS DANCY //
ed u cation and Sp eciali z ed Trainin g >
Mount St. Marys College | Emmitsburg, Maryland
Accounting
Certifications: ITIL Practitioner; HDI Support Center Manager; Service Catalogue Manager Professional Training: MCSE 3.51; Oracle 8i Administration; LANDesk Certified Engineer; ITIL Foundations/Practitioner; Knowledge Centre Certified; Microsoft Operations Foundation; Sarbanes-Oxley; Six Sigma; HDI Help Desk Manager; Touchpaper Configuration; Service Catalogue Management
January 2013 - Tech Crunch 2013 - The future of the knowledge worker
February 2013 - Wired Magazine - The Quantified Man: How an Obsolete Tech Guy Rebuilt Himself for the Future
2011
LeWeb, London - Google Product Manager Stage Hangout
April 2013 - Bloomberg TV -Meet the Worlds Most Monitored Human Being
2013-2005
Technical Support Conferences and Industry events, HDI, itSMF, SDI, HDAA May 2013 - NPR Radio Interview - The man who measures everything