Course Catalog

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Hess Corporation | 7/24/2012

Table of Contents
Table of Contents.........................................................................2 FOUNDATION COURSES.................................................................3 DELTA COURSES...........................................................................5 Work Identification.......................................................................5 Work Planning ............................................................................. 6 Work Scheduling .......................................................................... 7 Work Execution / Closeout.............................................................8 In House Contractor Reconciliation ...............................................8

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Hess Corporation | 7/24/2012

FOUNDATION COURSES
SAP foundation courses familiarize learners with basics skills such as SAP navigation and business knowledge to prepare them to proceed in their learning during subsequent courses and ultimately the deployment of SAP system and process change. WebBased 1.5 hours

SAP Basic Navigation

Course Description:

This online self- study course provides an overview of the SAP core concepts and functions of navigating within SAP. This course is a prerequisite for all other SAP courses if the participant is new to SAP. Upon completion, participants will be able to:
Navigate within SAP Successfully use SAP logon access, transactions, toolbars, field entry, and searches

Course Objectives:

Audience:

All SAP roles

Leadership Academy
Course Description:

InstructorLed 4 hours

This leadership course provides an overview of the philosophy behind Integrity Critical Element (ICE) Management in SAP and how to lead implementation and reinforce the desired behaviors to support and sustain the change. Upon completion, participants will be able to: Explain the key changes and the supporting business drivers. Describe the new integrity status reports and what is driving them. Communicate the processes for managing integrity status, mitigations and deferrals and related changes to YTT and other meetings. Describe the leadership behaviors that are required to reinforce the change.
VPs Ops Directors Ops Managers Asset/Facility Leadership Teams Version 1.0 Hess Corporation | 7/24/2012 3

Course Objectives:

Audience:

ICE 101

InstructorLed 1.5 hours

Course Description:

This overview course provides an introduction to the philosophy behind Integrity Critical Element (ICE) Management in SAP. This course is a mandatory prerequisite for end-user training participants. Upon completion, participants will be able to: Describe the key changes and why they are important. Explain the key concepts behind the changes (e.g. barriers, performance standards, integrity status reporting, deferments) based on typical real-life examples. Describe the changes to the current processes and their role in the new processes. Recognize the new integrity status reports and explain what is driving them.
All Delta Training Participants

Course Objectives:

Audience:

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Hess Corporation | 7/24/2012

DELTA COURSES
DELTA courses are targeted at deployment of the SAP system and process changes to support Hess goals of having a global standardized way of using the SAP system to support operational excellence. These courses provide information on what has changed and what is new. DELTA courses are not intended for use in on-boarding new personnel but may be used in conjunction with additional training.

Work Identification
Course Description: Course Objectives:

InstructorLed 2 hours

This course is designed to provide the experienced end-user with knowledge and skills necessary to create and maintain a notification in SAP using recently changed functionality. Upon completion of this course, participants will be able to: Describe the critical changes to the Notification create and maintain process to support global standardization Understand how to enter information accurately into notification fields using the global standards. Describe how the Notification process affects Performance Standards Know where to obtain support and further information. All SAP Notification Creators

Audience:

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Work Planning

Instructor -Led 6 hours

Course Description:

This course is designed to provide the experienced end-user with knowledge and skills necessary to create and maintain work orders in SAP using recently changed functionality. Additionally, the course introduces the Performance Standard requirements for Work Orders. Upon completion of this course, participants will be able to: Create an Immediate Corrective Order Demonstrate the use of the fields related to a work order, their relationships and purposes Create a Standard Work Order Setup Revisions Create Standard Text for Task List/Order Maintain Overall Completion Confirmation Create a Performance Standards Work Order Use the Integrity Critical Equipment (ICE) status report to check and set Work Order status Run the ICE performance report and interpret the results Run the Work Completed report and interpret the results Enter results from a Performance Standards Work Order Maintain Measurement Documents in order to correct an incorrect Performance Standard entry Know where to obtain support and further information Work Order Creators Urgent Work Order Creators Planners

Course Objectives:

Audience:

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Work Scheduling
Course Description:

InstructorLed 4 hours

This course is designed to provide the experienced end-user with knowledge and skills of the changes associated with the Work Scheduling process within the Plant Maintenance Global Blueprint. Upon completion of this course, participants will be able to: Understand the concept of capacity planning Understand how to enter information accurately into existing and new fields Select the correct revision codes Select the correct user status Describe and use the new scheduling functionality that simplifies the Work Order scheduling process Understand how the latest allowable finish date (LAFD) impacts the work scheduling process Know where to obtain support and further information Schedulers

Course Objectives:

Audience:

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Hess Corporation | 7/24/2012

Work Execution / Closeout

InstructorLed 4 hours

Course Description:

This course is designed to provide the experienced end-user with knowledge and skills necessary to execute a scheduled work order and to confirm or close the work order in SAP using recently changed functionality. Upon completion of this course, participants will be able to: Understand how to enter information accurately for measuring points using new functionality. Explain the implications of a failed measuring point. Describe the new workflow for alerts on failed measuring points. Enter information accurately using the new failure codes under the activities tab. Understand the review process using the new statuses. Know where to obtain support and further information. Personnel who execute work, enter technical history and confirm and complete work orders Topic

Course Objectives:

Audience:

In House Contractor Reconciliation

Description:

This topic is designed to provide the participant with the knowledge and skills necessary to execute and review the new reconciliation report for in-house contractors. At this time the topic is only applicable to Seminole personnel. The topic will be incorporated to the end of other courses where appropriate. Upon completion of this topic, participants will be able to: Run the new reconciliation report within SAP Interpret the results on the report Take the appropriate actions using the report results Seminole only for Initial Implementation Maintenance Supervisors Personnel who reconcile invoices

Objectives:

Audience:

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Hess Corporation | 7/24/2012