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Organizational Behaviour project on ptcl

Organizational Behaviour project on ptcl



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Published by rabirabi

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Published by: rabirabi on May 04, 2009
Copyright:Attribution Non-commercial


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Select an organization of your own choice & critically analyze:The training program that the organization conducted recentlyWhat were the reasons to conduct that particular training program?Did the organization achieve the desired results from that training program,howthey have evaluated its effectiveness?What do you suggest to the company’s management for furtherimprovements?Note:You are required to mention the organization name, the name of the personwho hasfacilitated you with the desired information along with his/her contact number&official address in your assignment, else your assignment will not beconsidered.Ans:-Organization Name: PTCL Jhelum.Name of the Person:Contact number #Office address: OFC Telecommunication Jhelum Cantt.Source:
For completing this assignment, I visit an organization named PTCLJhelum & meet Mr. , who give me complete information that required. I also getsome help from vu handouts.
Q: -1 The training program that the organization conducted recently?
PTCL arranged Vocation Training courses in skill development. PTCL hasselected Technical Education and Vocation Training Authority (TEVTA) for  providing these courses. Employees could choose the best course of up to three-month duration according to the market needs and their plans on PTCL expense.Etisalat Academy and PTCL have jointly embarked upon a project, namely “PTCLTraining & Development Functional & Operational Restructuring Project,” Adedicated project team, comprising members from PTCL and the Etisalat Academy(EA) will work together on this Training & Development revamping project, The project team will review the resources available at PTCL’s training centers, identifygaps and then devise a strategy to completely revamp these institutions. Now-a-days use of computer is important in every field of life. Therefore, PTCLalso start computer training programs & providing computers to its main stationsfor online purpose, interlink, networking, Digital Switching Line (SDL) & for  broad band system. Because use of computer is must for technical, HR &engineering section.
Q:_2 What were the reasons to conduct that particular training program?Ans:-
There are many reasons to conduct these particular training programs.Because of VSS departing employees could find new means of employment andhence a source of regular income.PTCL Training & Development Functional & Operational Restructuring Project isto improve PTCL’s training and development of it human resources and bring it at par with Etisalat’s high quality standards.Computer training is important for controlling, networking, interlink, SDL, TestingInstruments & maintenance tools. Like banks now PTCL system also computerizedtherefore computer training is important.
It is must to increase or improve employee’s competency & organizational performance because training focuses on providing employees with relevant skills& helping those correct deficiencies in their performance.
Q:3 Did the organization achieve the desired results from that trainingprogram, how they have evaluated its effectiveness?Ans:-
Effective training can rise performance, improve moral & increase anorganizational potential. To maximize the benefit of training admin must closelymonitor the training process.Because of VSS employees are able to find new means of employment &there is considerable improvement in human resource development. Yes we areachieving desired results from these training programs. Employee’s performance isnow better than previous. Now they can use computer easily & control all systemthrough computer & able to follow guidelines through computer.If the evaluation is positive after training than it is effective.After training programs employees’ performance is better & organization alsoachieve desired results so evaluation is positive mean effective.
Q:-4 what do you suggest to the company’s management for furtherimprovements?Ans:-
These are my suggestion for further improvements.Basic information about staff average skills or abilities considered when starttraining programs because may be someone have a degree but not experience &someone has experience but not degree so also considered that staff when starttraining programs.Also process of maintenance, testing instruments etc should be computerized sothat we can do better work within minimum time.

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