A STUDY ON STRESS MANAGEMENT

IN
National Thermal Power Corporation LTD
Ramagunam

A
PROJECT REPORT
SUBMITTED TO
!A!ATIYA UNI"ERSITY
In Partial Fulfillment of Requirement For The Award Of The
#Ma$ter o% &u$ine$$ Amini$tration#
B
K.REKHA REDDY
'()( *+C,l(-+.
U!DER T"E #UIDE!CE OF
Mr/ E/ MANO0AR
DEPARTMENT O1 &USINESS MANAGEMENT
UNI"ERSITY POST GRADUATE COLLEGE
!A!ATIYA UNI"ERSITY23ARANGAL
GODAVARIKHANI, KARIMNAGAR DIST -505209
2006-08
$
DE CLAR ATI ON
I here% de&lare that thi' (ro)e&t **STRESS MANAGEMENT4
done in !TPC Rama+undam i' ori+inal wor, % him for the award of (artial
fulfillment of the de+ree of MASTER O1 &USINESS
ADMINISTRATION in 0UMAN RESOURCE MANAGEMENT to
#UNI"ERSITY P/G/ COLLEGE55 #oda-ari,hani !A!ATIYA
UNI"ERSITY4 i' re&ord of %onified wor, &arried out % me.
I al'o de&lare that thi' (ro)e&t i' a re'ult of m own effort and that not
%een 'u%mitted to an other Uni-er'it / In'titution for the award of an
de+ree.
!/ RE!0A REDDY
()(*+C,*(-+
0
ACKNO WLEDG EMEN T
I am -er than,ful to mana+ement of the 1!ational Thermal Power 'tation2
Rama+undam2 for e3tendin+ their4&oo(eration in &om(letion of (ro)e&t
wor,.
I am than,ful to Prof. Thirumala Rao Garu, Prin&i(al of Uni-er'it (o't
#raduate Colle+e2 and m 5e&turer Mr. E. Manohar Sir2 who &on'tant
+uidan&e had +i-en -er -alua%le 'u++e'tion' in &om(letin+ m (ro)e&t
'u&&e''full.
It i' m immen'e (lea'ure to than, Sri. P.Gopal Rao 6De(ut #MRR7
!TPC2 Rama+undam who +a-e me an o((ortunit do m (ro)e&t wor, in an
e'teemed or+ani8ation RSTPSI!TPC Plant.
M 'in&ere than,' to Sri A.Monoharan, "R Mana+er 6RR4ED7 for ma,in+
it &on-enient to underta,e (ro)e&t wor, at !TPC2 Rama+undam.
I would li,e to e3(re'' m dee( 'en'e of +ratitude Sri Rajesham Sir, Offi&er
6"R7. M (ro)e&t +uide who +uide me (re&i'el and without hi' timel
in'tru&tion' hi' re(ort would not ha-e 'een li+ht.
I am al'o +rateful to all the E3e&uti-e' and 'taff of the !TPC2
Rama+undam2 for ha-in+ me an o((ortunit in their or+ani8ation to &arr on
m (ro)e&t wor, 9 their 'u((ort in %rin+in+ out thi' &a'e 'tud 'u&&e''full.
!/ RE!0A REDDY
()(*+C,*(-+
UNI"ERSITY POST GRADUATE COLLEGE
!A!ATIYA UNI"ERSITY
GODA"ARI!0ANI2 PIN,6(6-(7
:
CERTI1ICATE
Thi' i' &ertifin+ that the (ro)e&t wor, entitled 88STRESS
MANAGEMENT42 %ein+ 'u%mitted %.
!/RE!0A REDDY
()(*+C,*(-+
In (artial fulfillment for the award of #MASTER O1 &USINESS
ADMINISTRATION# at UNI"ERSITY POST GRADUATE
COLLEGE2 #ODA;ARI<"A!I2 <ARIM!A#AR i' a %onafide wor,
&arried out under m 'u(er-i'ion.
PRO9ECT GUIDE
E/ MANO0AR
1a:ult; Mem<er
De(artment of Bu'ine'' Mana+ement
Uni-er'it Po't4#raduate
Colle+e2
#oda-ari,hani4=>=0>?
CONTENTS
Chapter-1 : Introduction 6-28
Introdu&tion of Stre''
Or+ani8ational Stre''
Sour&e' of Stre''
Con'equen&e' of Stre''
@
Mana+ement of Stre''
Chapter-2 : Organization Proi!e 29-
42
Chapter-" : Data Ana!#$i$ %
Interpretation 43-
60
Chapter-& : 'inding$ and (ugge$tion$
Conc!u$ion$ 61-
63
Chapter-) : *ue$tionnaire
+i,!iograph# 64-
68
=


INT RODU CTION
A
Stre'' ha' %een &alled Bthe in-i'i%leC. It i' a di'ea'e that ma affe&t
ou2 our or+ani8ation2 and an of the (eo(le in it2 'o ou &annot afford to
i+nore it.
E"OLUATION O1 STRESS=
The #arden of Eden %e+an a' a tranquil 'tre'' en-ironment. "owe-er
when Adam wa' +i-en the tantali8in+ &han&e to eat the for%idden fruit2 he
wa' tru't into man,indD' fir't 'tre''ful 'ituation. Adam wa' offered a &hoi&e
and2 a' we ,now2 de&i'ion4ma,in+ i' the %reedin+ +round for &onfli&t2
fru'tration and di'tre''.
DE1INITION=
Stress in individual is defined as any
interference that disturbs a persons healthy
mental and physical well being. It occurs when
the body is required to perform beyond its
normal range of capabilities.
Stress is the way that you react physically,
mentally and emotionally to various
conditions, changes and demands in your life.
High levels of stress can affect your physical
and mental well being and performance.
The results of stress are harmful to
individuals, families, society and
organizations, which can suffer from
organization stress!. Ivancevich and
"atteson define stress as individual with the
environment.
#ehr and $ewman define %ob stress as a
condition arising from the interaction of people
and their %obs and characterized by changes
within people that force them to deviate from
their normal functioning!.
E
Stress is a dynamic condition, which an
individual is confronted with an opportunity,
constraint or demand related to what he or she
desires and for which the outcome is perceived
to be both uncertain and important. Stress is
associated with constraints and demands. The
former prevent you from doing what you
desire, the latter refers to the loss of
something desired.
Stress is highest for those individuals who
perceive that they are uncertain as to whether
they will win or lose and lowest for those
individuals who thin& that winning or losing is
certainty.
'anadian physician Hans Selye ()*+,-
)*./0 in his boo& the stress of life )*12
popularized the idea of stress. 3ccording to
Selye, the 4eneral 3daptation Syndrome
consists of three phases.
'e level begins to decline irreversibly. The
organism collapses.
Alarm Rea:tion= The fir't i' the alarm (ha'e'. "ere the indi-idual
mo%ili8e' to meet the threat. The alarm rea&tion ha' two (ha'e'. The fir't
(ha'e' in&lude' in initial B'to&, 'ho&, (ha'eC in whi&h defen'i-e
me&hani'm %e&ome a&ti-e. Alarm rea&tion i' &hara&teri8ed %
autonomou' e3&ita%ilitF adrenaline di'&har+e'F in&rea'e heart rate2
ul&eration. De(endin+ on the nature 9 inten'it of the threat and the
G
&ondition of the or+ani8ation the (eriod of re'i'tan&e -arie' and the
'e-erit of 'm(tom' ma differ from Bmild in-i+orationC to Bdi'ea'e of
ada(tationC.
Re$i$tan:e= The 'e&ond i' the (ha'e of re'i'tan&e. The indi-idual
attem(t' to re'i't or &o(e with the threat. Ma3imum ada(tation o&&ur'
durin+ thi' 'ta+e. The %odil 'i+n' &hara&teri'ti& of the alarm rea&tion
di'a((ear. It the 'tre'' (er'i't2 or the defen'i-e rea&tion (ro-e'
ineffe&ti-e2 it ma o-erwhelm the %od re'our&e'. De(leted of ener+2
the %od enter' the (ha'e of third.
E>hau$tion= Ada(tation ener+ i' e3hau'ted. Sin+' of the alarm rea&tion
rea((ear2 and the re'i'tan&e le-el %e+in' to define irre-er'i%l. The
or+ani'm &olla('e'.
Pe'ton)ee ha' attem(ted / identified three im(ortant 'e&tor' of life in
whi&h Stre'' ori+inate'. The'e are
4 Jo% and the or+ani8ation
4 The 'o&ial 'e&tor
4 Intra('&hi& 'e&tor
Jo% and or+ani8ation2 refer' to the totalit of the wor, en-ironment
6ta',2 atmo'(here2 &ollea+ue'2 &om(en'ation2 (oli&ie'2 et&.7. The 'o&ial
'e&tor refer' to the other 'u&h fa&tor'. The Intra('&hi& 'e&tor en&om(a''e'
tho'e thin+'2 whi&h are intimate2 and (er'ona2 li,e tem(erament2 -alue'2
a%ilitie' and health. It i' &ontended that 'tre'' &an ori+inate in an of the'e
'e&tor' or in &om%ination' thereof.
?
In the fi+ure %elow it &an %e 'een that the ma+nitude of 'tre''
emanatin+ from the 'tre'' to learner limit of the indi-idual to handle the'e
'tre''. Thi' indi&ate' a %alan&ed 'tate.

ORGA NI ZAT ION- INDI VI DUAL NORMAL
INTERAC TI ON PATTERN
S.T .L ST RES S T OL ERANC E LE VEL
In the fi+ure we find that )o% and or+ani8ation load' ha-e in&rea'ed
and ha-e made a dent in the (er'onalit. In thi' 'ta+e2 we find minor 'urfa&e
&han+e' ta,in+ (la&e2 whi&h are quite mana+ea%le.

MINIOR SURFAC E CHANG ES
Ada(tation attem(t
a7 E3tra effort
%7 E3&e''i-e &on&ern of ta',
&7 Horrie'
d7 An3iet
$>
In the 'ta+e three and the fi+ure %elow2 we find that )o% and
or+ani8ational load' ha-e %e&ome unmana+ea%le and intera&t with
intra('&hi& load'. Thi' i' the 'ta+e at whi&h he ne+ati-e
&on'equen&e' of the 'tre'' %e&ome a((arent. Mo't of the 'tre'' related
di'ea'e' emer+e at thi' (oint. Hhen the 'ituation (er'i't' we mo-e
into the ne3t 'ta+e in whi&h we 'tart o(eratin+ %eond the B'tre''
toleran&e limitC.

MAJOR SUR FAC E DISFI GURATION
Franti& &o(in+
$. E3tra ordinar effort
0. Horr and an3iet a%out the 'elf
:. On'et of (h'iolo+i&al 'm(tom'
@. A++re''i-e tenden&ie'
Se-eral t(e' of %rea,down' and &ra&,' are o%'er-a%le in thi' 'ta+e
i.e.2 fourth 'ta+e. If un&he&,ed the 'ituation ma &ulminate into the la't and
mo't inten'e (ha'e wherein &om(lete di'inte+ration of (er'onalit ta,e'
(la&e. At thi' 'ta+e2 the indi-idual require' (ro(er ('&holo+i&al and medi&al
&are. The fi+ure %elow de(i&t' the fourth and fifth 'ta+e.
STRESSORS OR LOADS
$$

BREAKD OWNS AND CRA CKS: FAILURE IN C OPI NG
A. Hor, related 'm(tom'
5a&, of &on&entration
Affe&ted &larit of thin,in+ 9 de&i'ion I ma,in+
Frequent a%'enteei'm
Affe&ted team wor,
A++re''i-e %eha-ior
B. Ph'iolo+i&al 'm(tom'
"eada&he / Mi+raine
In'omnia
5a&, of a((etite
Di+e'ti-e di'order'
Se3ual di'order'
Tem(eramental &han+e'.
Pe'ton)ee ha' al'o de-elo(ed a model to e3(lain how we &o(e with
'tre'' rea&tion'. It i' &alled the BOU!CE model %e&au'e the %eha-ioral
de&om(o'ition ta,in+ (la&e due to 'tre'' ten'e to +et refle&ted in
inter(er'onal rea&tion'. The rea&tion' are re&ei-ed 9 anal8ed % the
en-ironment2 whi&h in turn2 %oun&e %a&, 'i+nal' to the indi-idual' to %rin+
a%out a &han+e either at the or+a'mi& le-el or at the re'(on'e le-el.
THE B OUN CE MOD EL
STRESS ORS
$0
BORNOUT STRESS SYNDROME (BOSS):-
Bo'' &an lead to at lea't four t(e' of 'tre'' related &on'equen&e' 'u&h
a'2 de(letion of ener+ re-er'e'2 lowered re'i'tan&e to illne''2 in&rea'ed
di''ati'fa&tion and (e''imi'm and in&rea'ed a%'enteei'm and ineffi&ien& at
wor,.
;enin+le and '(radle ha-e identified fi-e di'tin&t 'ta+e' of BOSS.
HONEYMOON STAGE:-
Thi' 'ta+e &an %e de'&ri%e a' a&&ountin+ for the eu(hori& feelin+ of
en&ounter with the new )o% 'u&h a' e3&itement2 enthu'ia'm2 &hallen+e and
(ride. D'fun&tional feature' emer+e in two wa' fir'tF the ener+ re-er'e'
are +raduall de(leted in &o(in+ with the demand' of a &hallen+in+
en-ironment. Se&ond2 ha%it' and 'trate+ie' for &o(in+ with 'tre'' are formed
in thi' 'ta+e whi&h i' often not u'eful in &o(in+ with later &hallen+e'.
FUEL SHORTAGE STAGE:-
Thi' 'ta+e &an %e identified a' &om(o'ed of the -alue feelin+' of lo''2
fati+ue and &onfu'ion ari'in+ from the indi-idualD' o-erdraw' on re-er'e' of
ada(tation ener+. Other 'm(tom' are di''ati'fa&tion2 ineffi&ien&2 and
fati+ue and 'lee( di'tur%an&e' leadin+ to e'&a(e a&ti-ate 'u&h a' in&rea'ed
eatin+2 drin,in+ 9 'mo,in+.
CRISIS STAGE:-
$:
Hhen the'e feelin+' and (h'iolo+i&al 'm(tom' (er'i't o-er (eriod
of time2 the indi-idual enter' the 'ta+e of &ri'i'. At thi' 'ta+e he de-elo('
Be'&a(e mentalitC and feel' o((re''ed. "ei+htened (e''imi'm2 'elf4
dou%lin+ tenden&ie'2 (e(ti& ul&er'2 ten'ion heada&he'2 &hroni& %a&,a&he'2
%lood (re''ure.
HITTING THE ALL STAGE:-
Thi' 'ta+e of BOSS i' &hara&teri8ed % total e3hau'tion of oneD'
ada(tation ener+2 whi&h ma mar, the end of oneD' (rofe''ional &areer.
Hhile re&o-er from thi' 'ta+e elude ma %e re'our&eful to tide o-er the
&ri'e'.
-YPE( O' (-RE((:-
It the 'tre'' for the da to da ada(ta%ilit of man to hi'
en-ironment and re'ult' in the maintenan&e of internal 'tead
'tate 6homeo'ta'i'7 it i' ,now a' neu'tre''. For e3am(le2 one
(rodu&e' neu'tre'' in order to %reath2 wor,.
Stre'' i' throu+h of in ne+ati-e term'. It i' thou+ht to %e &au'ed
% 'omethin+ %ad 6for e3am(le the %o'' +i-e' a formal
re(rimand for (oor (erforman&e7. It the 'tre'' re'(on'e i'
unfa-ora%le and (otentiall di'ea'e (rodu&in+2 thi' i' ,nown a'
di'tre''. Con'tant worr in a 'u'&e(ti%le indi-idual &an lead to
ul&er'.
If the 'tre'' re'(on'e i' fa-ora%le and re'ult' i' fa-ora%le and re'ult'
in im(ro-ement in (h'i&al and / or mental fun&tionin+2 it i' &alled e'tru'e'.
Thi' i' the (o'iti-e2 (lea'ant 'ide of 'tre'' &au'ed % 'tre'' &au'ed % +ood
thin+'. For e3am(le' an em(loee i' offered a )o% (romotion at another I.
$@
DEF INING STR ESS AT W OR K
Chan+e in wor,in+ (ra&ti&e'2 'u&h a' the introdu&tion of new
te&hnolo+ or the alternation of new te&hnolo+ or the alternati-e of tar+et'2
m &au'e 'tre''2 or 'tre'' ma %e %uilt into an or+ani8ation'D 'tru&ture.
Or+ani8ational 'tre'' &an %e mea'ured % a%'enteei'm and qualit or wor,.
ORGANI!ATIONAL STRESS:-
Stre'' affe&t' a' well a' the indi-idual within them. An or+ani8ation
with a hi+h le-el of a%'enteei'm2 ra(id 'taff turno-er2 deterioratin+ indu'trial
and &u'tomer relation'2 a wor'enin+ 'afet re&ord2 or (oor qualit &ontrol i'
'ufferin+ from or+ani8ational 'tre''.
FOLLOWING THE PAT OF STRESS THROUGH IN ORGANIZATION:-
The %elow &hart 'how' one e3am(le of the 'tru&ture of a de(artment
in an or+ani8ation2 indi&atin+ t(i&al &au'e' of 'tre'' that ma effe&t 'tre'' at
&ertain le-el' in the 'tru&ture2 and (arti&ular.

$=
Cau'e' that are affe&tin+ indi-idual'. Stre'' i' &onta+iou'F anone who i' not
(erformin+ well due to in&rea'e' the amount of (re''ure on their &ollea+ue'2
'u(erior'2 and 'u%ordinate'.
The &au'e ma ran+e from un&lear or o-erla((in+ )o% de'&ri(tion'2 to
la&, of &ommuni&ation2 to (oor wor,in+ &ondition'2 in&ludin+ B'i&, %uildin+
'ndromeC.
"OTENTIAL SOURCES OF STRESS:
There are three &ate+orie' of (otential 'tre''or'J
En-ironmental fa&tor
Or+ani8ation fa&tor
Indi-idual fa&tor'
En.iron/enta! actor$:
Ju't a' en-ironmental un&ertaint influen&e' the de'i+n of an
or+ani8ation. Chan+e' in %u'ine'' &&le &reate e&onomi& un&ertaintie'.
Po!itica! uncertaintie$:
$A
If the (oliti&al ''tem in a &ountr i' im(lemented in an orderl
manner2 there would not %e an t(e of 'tre''.
-echno!ogica! uncertaintie$:
!ew inno-ation' &an ma,e an em(loeeD' ',ill' and e3(erien&e'
o%'olete in a -er 'hort (eriod of time. Te&hnolo+i&al un&ertaint therefore
i' a third t(e of en-ironmental fa&tor that &an &au'e 'tre''. Com(uter'2
ro%oti&'2 automation and other form' of te&hnolo+i&al inno-ation' are threat
to man (eo(le and &au'e them 'tre''.
Organization actor$:
There are no 'tora+e' of fa&tor' within the or+ani8ation that &an &au'e
'tre''F (re''ure' to a-oid error or &om(lete ta',' in a limited time (eriod2
wor, o-erload are few e3am(le'.
Ta', demand' are fa&tor' related to a (er'onD' )o%. The in&lude the
de'i+n of the indi-idualD' )o% wor,in+ &ondition'2 and the (h'i&al wor,
laout.
Role demand' relate to (re''ure' (la&ed on a (er'on a' a fun&tion of
the (arti&ular role he or 'he (la' in the or+ani8ation. Role o-erhead i'
e3(erien&ed when the em(loee' i' e3(e&ted to do more than time (ermit'.
Role am%i+uit i' &reated when role e3(e&tation' are not &learl
under'tood and em(loee i' not 'ure what he / 'he i' to do.
Inter(er'onal demand' are (re''ure' &reated % other em(loee'. 5a&,
of 'o&ial 'u((ort from &ollea+ue' and (oor.
Inter(er'onal relation'hi(' &an &au'e &on'idera%le 'tre''2 e'(e&iall
amon+ em(loed with a hi+h 'o&ial need.
Or+ani8ational 'tru&ture define' the le-el of differentiation in the
or+ani8ation2 the de+ree of rule' and re+ulation'2 and where de&i'ion' are
made. E3&e''i-e rule' and la&, of (arti&i(ation in de&i'ion that affe&t an
em(loee are e3am(le' of 'tru&tural -aria%le' that mi+ht %e (otential
'our&e' of 'tre''.
Potential $our:e$ Con$e?uen:e$
$E
Or+ani8ational leader'hi( re(re'ent' the mana+erial 'tle of the
or+ani8ation' 'enior e3e&uti-e. Some e3e&uti-e offi&er' &reate a &ulture
&hara&teri8ed % ten'ion2 fear2 and an3iet. The e'ta%li'h unreali'ti&
(re''ure' to (erform in the 'hort4run im(o'e e3&e''i-el ti+ht &ontrol' and
routinel fire em(loee' who donDt mea'ure u(. Thi' &reate' a fear in their
heart'2 whi&h lead to 'tre''.
Or+ani8ation' +o throu+h a &&le. The are e'ta%li'hedF the +row2
%e&ome mature2 and e-entuall de&line. An or+ani8ationD' life 'ta+e 4 i.e.
Hhere it i' in four 'ta+e &&le4&reate' different (ro%lem' and (re''ure' for
em(loee'. The e'ta%li'hment and de&line 'ta+e are (arti&ularl 'tre''ful.
Indi.idua! actor$:
The t(i&al indi-idual onl wor,' a%out @> hr' a wee,. The
e3(erien&e and (ro%lem' that (eo(le en&ounter in tho'e other $0G non4wor,
hr' ea&h wee, &an '(ell o-er to the )o%.
'a/i!# pro,!e/$:
!ational 'ur-e' &on'i'tentl 'how that (eo(le hold famil and
di'&i(line2 trou%le' with &hildren are e3am(le' of relation'hi( (ro%lem' that
$G
&reate 'tre'' for em(loee and that arenDt at the front door when the arri-e
at wor,.
Econo/ic pro,!e/$:
E&onomi& (ro%lem' &reated % indi-idual' o-ere3tendin+ their
finan&ial re'our&e' are another 'et of (er'onal trou%le' that &an &reate 'tre''
for em(loee' and di'tra&t their attention from their wor,.
$?
0>
CAUS ES OF STRESS
So&iet the wor,in+ world and dail life ha-e &han+ed almo't %eond
re&o+nition in the (a't => ear'. The'e &han+e' ha-e &ontri%uted to a ma)or
in&rea'e in 'tre''.
Stre'' i' &au'ed from %oth out'ide 9 in'ide the or+ani8ation 9 from
+rou(' that em(loee' are influen&ed % 9 from em(loee' them'el-e'.
(tre$$or$:
The a+ent' or demand' that e-o,e the (otential re'(on'e are referred
to a' 'tre''or'. A&&ordin+ to Sele a 'tre''or' i' BHhate-er (rodu&e' 'tre''
with or without fun&tionin+ hormonal or ner-ou' ''tem'C.
E0tra organizationa! $tre$$or$:
E3tra or+ani8ational 'tre''or' ha-e a tremendou' im(a&t on )o% 'tre''.
Ta,in+ an o(en ''tem (er'(e&ti-e of an or+ani8ation2 it i' &lear that )o%
'tre'' i' not )u't limited to thin+' that ha((en in'ide the or+ani8ation2 durin+
wor,in+ hour'. E3tra or+ani8ational 'tre''or' in&lude thin+' 'u&h a' 'o&ial /
te&hnolo+i&al &han+e2 the famil2 relo&ation2 e&onomi& 9 finan&ial
&ondition'2 ra&e 9 &la''2 re'idential or &ommunit &ondition'.
Organizationa! $tre$$or$:
Be'ide' the (otential 'tre''or' that o&&ur out'ide the or+ani8ation2
there are al'o tho'e a''o&iated with the or+ani8ation it'elf. Althou+h the
or+ani8ation i' made u( of +rou(' 9 indi-idual'2 there are al'o more ma&ro4
le-el dimen'ion' unique to the or+ani8ation that &ontain' (otential 'tre''or'.
0$
MACRO-LE#EL ORGANI!ATIONAL STRESSORS:
POLICIE S
O Unfair2 ar%itrar (erforman&e re-iew'.
O Rotatin+ wor,' 'hift'.
O Infle3i%le rule'.
O Unreali'ti& )o% de'&ri(tion'.
ST RUCTURE S
O Centrali8ationF 5a&, of (arti&i(ation in de&i'ion ma,in+.
O 5ittle o((ortunit for ad-an&ement.
O A +reat amount of formali8ation. 9O&
O Interde(enden&e of de(artment'. STRESS
O 5ine4Staff &onfli&t'.
PHYSICAL C ONDITI ONS
O Crowdin+ 9 la&, of (ri-a&.
O Air (ollution.
O Safet ha8ard'.
O Inadequate li+htin+.
O E3&e''i-e2 heat or &old.
PROCE SS
O Poor &ommuni&ation.
O Poor / inadequate feed%a&, a%out (erforman&e.
O Ina&&urate / am%i+uou' mea'urement of (erforman&e.
O Unfair &ontrol ''tem'.
O Inadequate information.
GROUP STRESSORS:
The +rou( &an al'o %e a (otential 'our&e of 'tre''. #rou( 'tre''or' &an
%e &ate+ori8ed into three area'.
1. Lac !" # $! %& ' c!( )'*+), )'':-
BCohe'i-ene''C or Bto+etherne''C i' a -er im(ortant to em(loee'2
e'(e&iall at the lower le-el' of the or+ani8ation'. If the em(loee i'
denied the o((ortunit for thi' &ohe'i-ene'' %e&au'e of the ta',
de'i+n2 %e&au'e the 'u(er-i'or doe' thin+' to (rohi%it or limit it2 or
%e&au'e the other mem%er' of the +rou( 'hut the (er'on out2 thi' &an
%e -er 'tre'' (rodu&in+.
-. Lac !" '!c *a. '%& &!$ /:-
Em(loee' are +reatl affe&ted % the 'u((ort of one or more mem%er
of a &ohe'i-e +rou(. B 'harin+ their (ro%lem' 9 )o' with other'2
00
the are mu&h %etter off. It thi' t(e of 'o&ial 'u((ort i' la&,in+ for an
indi-idual2 it &an %e -er 'tre''ful.
0. I,/$ a-I, 1*+ *1 %a. 2 *,/ )$ &)$' !,a. 3 * ,/)$ -# $! %& c!," .*c/ :-
Confli&t i' -er &lo'el &on&e(tuall or ho'tile a&t' %etween
a''o&iated with in &om(ati%le or ho'tile a&t' %etween intra4indi-idual
dimen'ion'2 'u&h a' (er'onal +oal' or moti-ational need' / -alue'2
%etween indi-idual' within a +rou(2 9 %etween +rou('.
INDI#IDUAL STRESSORS:
In a 'en'e2 the other 'tre''or' 6E3tra or+ani8ational2 or+ani8ational2 9
#rou( 'tre''or'7 all e-entuall +et down to the indi-idual le-el. For
e3am(le2 role &onfli&t2 am%i+uit2 'elf4effi&a& 9 ('&holo+i&al hardine''
ma all affe&t the le-el of 'tre'' 'omeone e3(erien&e'.

0:
CONSEQUEN CES O F ST RESS
The effe&t of 'tre'' i' &lo'el lin,ed to indi-idual (er'onalit. The
'ame le-el of 'tre'' affe&t' different (eo(le in different wa' 9 ea&h (er'on
ha' different wa' of &o(in+. Re&o+ni8in+ the'e (er'onalit t(e' mean' that
more fo&u'ed hel( &an %e +i-en.
Stre'' 'how' it'elf num%er of wa'. For in'tan&e2 indi-idual who i'
e3(erien&in+ hi+h le-el of 'tre'' ma de-elo( hi+h %lood (re''ure2 ul&er'2
irrita%ilit2 diffi&ult in ma,in+ routine de&i'ion'2 lo'' of a((etite2 a&&ident
(ronene''2 and the li,e. The'e &an %e 'u%'umed under three &ate+orie'J
C Indi-idual &on'equen&e'
C Or+ani8ational &on'equen&e
C Burnout
Ini@iual :on$e?uen:e$=
Indi-idual &on'equen&e' of 'tre'' are tho'e2 whi&h affe&t the
indi-idual dire&tl. Due to thi' the or+ani8ation ma 'uffer dire&tl or
indire&tl2 %ut it i' the indi-idual who ha' to (a' for it. Indi-idual
&on'equen&e' of 'tre'' are %roadl di-ided into %eha-ioral2 ('&holo+i&al
and medi&al.
+ Beha-ioral &on'equen&e' of 'tre'' are re'(on'e' that ma harm the
(er'on under 'tre'' or other'. Beha-iorall related 'tre'' 'm(tom'
in&lude &han+e' in (rodu&ti-it2 turno-er2 a' well a' &han+e' in eatin+
ha%it'2 in&rea'ed 'mo,in+ or &on'um(tion of al&ohol2 (aid '(ee&h2 and
'lee( di'order'.
+ P'&holo+i&al &on'equen&e' of 'tre'' re(la&e to an indi-idual mental
health and well4%ein+ from or fellin+ de(re''ed. Jo% related 'tre''
&ould &au'e di''ati'fa&tion2 infa&t it ha' mo't ('&holo+i&al effe&t on
the indi-idual and lead to ten'ion2 an3iet irrita%ilit2 and %oredom.
+ Medi&al &on'equen&e' of 'tre'' affe&t a (er'onD' well %ein+.
A&&ordin+ to a re'ear&h &ondu&ted2 it re-ealed that 'tre'' &ould &reate
&han+e' in meta%oli'm2 in&rea'e heart and %reathin+ rate'2 in&rea'e'
%lood (re''ure %rin+ out heada&he' and indu&e heart atta&,'.
0@
OrganiAational :on$e?uen:e$=
Or+ani8ational &on'equen&e' of 'tre'' ha-e dire&t affe&t on the
or+ani8ation'. The'e in&lude de&line in (erforman&e2 withdrawal and
ne+ati-e &han+e' in attitude.
De&line in (erforman&e &an tran'late into (oor qualit wor, or a dro(
in (rodu&ti-it. Promotion' and other or+ani8ational %enefit' +et
affe&ted due to thi'.
Hithdrawal %eha-ior al'o &an re'ult from 'tre''. Si+nifi&ant form of
withdrawal %eha-ior i' a%'enteei'm.
One main affe&t of em(loee 'tre'' i' dire&tl related to attitude'. Jo%
'ati'fa&tion2 morale and or+ani8ational &ommitment &an all 'uffer2
alon+ with moti-ation to (erform at hi+her le-el'.
&urnout=,
A final &on'equen&e of 'tre'' ha' im(lementation for %oth (eo(le and
or+ani8ation'. Burnout i' a +eneral feelin+ of e3hau'tion that de-elo(' when
an indi-idual 'imultaneou'l e3(erien&e' too mu&h (re''ure and few 'our&e'
of 'ati'fa&tion.
0=
Man ag ing st ress in th e w or k !a "e
E-er re'(ond' to 'tre'' in a different wa2 it i' onl % under'tandin+
the nature of indi-idual re'(on'e' that ou &an 'tart fi+htin+ 'tre'' our'elf
and other'.
Redu&tion or elimination of 'tre'' i' ne&e''ar for ('&holo+i&al and
(h'i&al well %ein+ of an indi-idual. Effi&ien& in 'tre'' mana+ement
ena%le' the indi-idual to deal or &o(e with the 'tre''ful 'ituation' in'tead of
a-oidan&e. Strate+ie' li,e tie mana+ement2 %od4mind and mind4%od
rela3ation e3er&i'e2 'ee,in+ 'o&ial 'u((ort hel( indi-idual im(ro-e their
(h'i&al and mental re'our&e' to deal with 'tre'' 'u&&e''full.
A(art from hel(in+ em(loee' ado(t &ertain &o(in+ 'trate+ie' to deal
with 'tre'' (ro-idin+ them with the 'er-i&e of &oun'elor i' al'o u'eful.
Man 'trate+ie' ha-e %een de-elo(ed to hel( mana+e 'tre'' in the
wor, (la&e. Some are 'trate+ie' for indi-idual'2 and other i' +eared toward
or+ani8ation'.
Ini@iual :oping $trategie$=
Man 'trate+ie' for hel(in+ indi-idual' mana+e 'tre'' ha-e %een
(ro(o'ed.
Indi-idual &o(in+ 'trate+ie' are u'ed when an em(loee under 'tre''
e3hi%it' unde'ira%le %eha-ior on the )o%' 'u&h a' (erforman&e2 'trained
0A
relation'hi( with &o4wor,er'2 a%'enteei'm al&oholi'm and the li,e.
Em(loee' under 'tre'' require hel( in o-er&omin+ it' ne+ati-e effe&t'. The
'trate+ie' u'ed areJ
E>er:i$e=,
One method % whi&h indi-idual &an mana+e their 'tre'' i' throu+h
e3er&i'e. Peo(le who e3er&i'e re+ularl are ,nown to le'' li,el to ha-e
heart atta&,' than ina&ti-e (eo(le are. Re'ear&h al'o ha' 'u++e'ted that
(eo(le who e3er&i'e re+ularl feel le'' ten'ion and 'tre'' are more &onfli&t
and 'low +reater o(timi'm.
Rela>ation=,
A related method indi-idual &an mana+e 'tre'' i' rela3ation. Co(in+
with 'tre'' require ada(tation. Pro(er rela3ation i' an effe&ti-e wa to ado(t.
Rela3ation &an ta,e man form'. One wa to rela3 i' to ta,e re+ular
-a&ation'F (eo(le &an al'o rela3 while on the )o% 6i.e. ta,e re+ular %rea,'
durin+ their normal wor,da7. A (o(ular wa of re'tin+ i' to 'it quietl with
&lo'ed ee' for ten minute' e-er afternoon.
Time management=,
Time mana+ement i' an often re&ommended method for mana+in+
'tre''2 the idea i' that man dail (re''ure' &an %e ea'ed or eliminated if a
(er'on doe' a %etter )o% of mana+in+ time. One (o(ular a((roa&h to time
mana+ement i' to ma,e a li't2 e-er mornin+ or the thin' to %e done that da.
Then ou +rou( the item' on the li't into three &ate+orie'J &riti&al a&ti-itie'
that mu't %e (erformed2 im(ortant a&ti-itie' that 'hould %e (erformed2 and
o(timal or tri-ial thin+' that &an %e dele+ated or (o't(oned2 then of more of
the im(ortant thin+' done e-er da.
ROLE MANAGEMENT=,
Some what related to time mana+ement in whi&h the indi-idual
a&ti-el wor,' to a-oid o-erload2 am%i+uit and &onfli&t.
SUPPORT GROUPS=,
Thi' method of mana+in+ 'tre'' i' to de-elo( and maintain 'u((ort
+rou(. A 'u((ort +rou( i' 'im(l a +rou( of famil mem%er or friend' with
whom a (er'on &an '(end time. Su((orti-e famil and friend' &an hel(
(eo(le deal with normal 'tre'' on an on+oin+ %a'i'. Su((ort +rou(' &an %e
(arti&ularl u'eful durin+ time' of &ri'i'.

0E
&E0A"IORAL SEL1,CONTROL=,
In ultimate anal'i'2 effe&ti-e mana+ement if 'tre'' (re'u((o'e'
e3er&i'e of 'elf4&ontrol on the (art of an em(loee. B &on'&iou'l
anal8in+ the &au'e and &on'equen&e' of their own %eha-ior2 the em(loee'
&an a&hie-e 'elf4&ontrol. The &an further de-elo( awarene'' of their own
limit' of toleran&e and learn to anti&i(ate their own re'(on'e' to -ariou'
'tre''ful 'ituation'. The 'trate+ in-ol-e' in&rea'in+ an indi-idual' &ontrol
o-er the 'ituation' rather than %ein+ 'olel &ontrolled % them.

COGNITI"E T0ERAPY=,
The &o+niti-e thera( te&hnique' 'u&h a' ElliD' rational emoti-e
model and Mei&hen%aumD' &o+niti-e 'trate+ fir modifi&ation ha-e %een
u'ed a' an indi-idual 'trate+ for redu&in+ )o% 'tre''.
COUNSELING=
Per'onal &oun'elin+ hel( em(loee' under'tand and a((re&iate a
di-er'e wor,for&e2 the holi'ti& a((roa&h ado(ted % the &oun'elor +i-e' him
a &om(rehen'i-e -iew of the em(loee a' &lient and ena%le him to deal the
i''ue' of wor, related (ro%lem' in a lar+er &onte3t with hi' awarene'' of the
inter4relation'hi( amon+ (ro%lem' in ad)u'tment with 'elf2 other and
en-ironment and that a wor, &on&ern will effe&t (er'onal life and -i&e4-er'a2
the em(loee would re&ei-e hel( re+ardin+ the (ro%lem in all life.
One of the ad-anta+e of the indi-idual inter-ention' i' the indi-idual
&an u'e the'e ',ill' to im(ro-e the qualit of life in offer domain' li,e
famil2 'o&ial 'u((ort and 'elf2 thu' redu&in+ the ne+ati-e &arr of
e3(erien&e' in the'e domain' into the wor, life whi&h mi+ht effe&t hi'
o&&u(ation mental health.
ORGANIBATIONAL STRATEGIES=,
The mo't effe&ti-e wa of mana+in+ 'tre'' &all' for ado(tin+ 'tre''or'
and (re-ent o&&urren&e of (otential 'tre''or'.D
Two %a'i& or+ani8ational 'trate+ie' for hel(in+ em(loee' mana+e
'tre'' are in'titutional (ro+ram' and &ollateral (ro+ram'.
0G
Hor, De'i+n Stre'' Mana+ement (ro+ram'
Hor, '&hedule' "ealth (romotion' (ro+ram'
Culture Other (ro+ram'
Su(er-i'ion
In$titutional program$=,
In'titutional (ro+ram' for mana+in+ 'tre'' are underta,en to
e'ta%li'hed or+ani8ational me&hani'm for e3am(le2 a (ro(erl de'i+ned )o%
and word '&hedule' &an hel( ea'e 'tre''. Shift wor, in (arti&ular &an
&on'tantl ha-e to ad)u't their 'lee( and rela3ation (attern'. Thu'2 the de'i+n
of wor, '&hedule' 'hould %e a fo&u'ed of or+ani8ational effort' to redu&e
'tre''.
The or+ani8ationD' &ulture &an al'o u'ed to hel( to mana+e 'tre''. The
or+ani8ation 'hould 'tri-e to fo'ter a &ulture that reinfor&e' a health mi3 of
wor, and nonwor,in+ a&ti-itie'.
Finall2 'u(er-i'ion &an (la an im(ortant in'titutional role in
o-erload. In mana+in+ 'tre''. A 'u(er-i'or i' a (otential mana+er 'our&e of
o-erload. If made aware of their (otential for a''i+nin+ 'tre''ful amount' of
wor,2 'u(er-i'or' &an do a %etter )o% ,ee(in+ wor,load' rea'ona%le.
COLLATERAL PROGRAMS=
In addition to their in'titutional effort' aimed at redu&in+ 'tre''2 man
or+ani8ation' are turnin+ to &ollateral (ro+ram'. A &ollateral 'tre'' (ro+ram
in an or+ani8ational (ro+ram '(e&ifi&all &reated to hel( em(loee' deal
with 'tre''. The or+ani8ation' ha-e ado(ted 'tre'' mana+ement (ro+ram'2
health (romotion (ro+ram' and other ,ind' of (ro+ram' for thi' (ur(o'e.
0?
:>
COM# AN $ #RO FILE
Ener+ i' im(ortant (arameter in the o-erall e&onomi& de-elo(ment
a&ti-it of an &ountr. It ha' %e&ome 'nonmou' with (ro+re'' in all field'
of a&ti-itie'. It' 'tandard of li-in+ in the word' of DA#5I i' a' follow' it i'
'aid that the differen&e %etween a 'tar-in+ Indian (ea'ant and a (ro'(erou'
Ameri&an farmer i' that %ehind hi' el%ow the India farmer ha' almo't
nothin+ while hi' Ameri&an &ounter(art ha' thou'and' of hour' (ower. Thi'2
it i' ener+2 whi&h i' the di-idin+ line %etween an 'u%'tan&e e&onom and a
hi+hl de-elo(ed e&onom. India i' (oor and Ameri&an i' ri&h %e&au'e
Ameri&a &on'ume' nearl => time' a' mu&h ener+ a' i' &on'umed % India.
Ener+ i' at the heart of the modern indu'trial 'o&iet. It &ould al'o %e
effe&ti-e wea(on in the %attle a+ain't o%)e&t (o-ert.
There i' a &lo'e &orrelation %etween ener+ &on'um(tion and le-el of
e&onomi& de-elo(ment. Ener+ mean' B&a(a&it of doin+ wor,C. There are
-ariou' 'our&e' of ener+ %ut in India the im(ortant 'our&e' are &oal2
hdroele&tri&it. Oil and natural +a'2 nu&lear fuel' fire wood and animal
wa'te'. De'(ite' the de-elo(ment of -ariou' 'our&e' in the ener+ 'e&tor2 the
fa&t 'till remain' that low la't ener+ 'our&e' li,e fire wood2 &attle dru+ and
-e+eta%le wa'te' a&&ount for a' mu&h at @= (er&ent of ener+ &on'um(tion
in the &ountr.
Power de-elo(ment in India %e+an in $G?E when a 0>><H hdro
'tation wa' fir't &ommi''ioned at Dar)eelin+2 in $G?? a fir't 'team 'tation
wa' 'et u( in Cal&utta with a total of $>>,w. There after2 a 'erie' of hdro
and 'team (ower 'tation were &ommi''ioned. But the (ower de-elo(ment
wa' not in a ''temati& and (lanned manner in the &ountr. Therefore2 in
order to a&hie-e the o%)e&ti-e of (romotin+ the &o4ordination de-elo(ment
and rationali8ation of +eneration2 tran'mi''ion and di'tri%ution of ele&tri&it
on a re+ional %a'i' throu+hout the &ountr in the mo't effi&ient and
e&onomi& wa the 'tate ele&tri&it %oard 6SEB'7 wa' &on'tituted in the
-ariou' 'tate' of the &ountr under the (ro-i'ion' of the ele&tri&it 6'u((l7
a&t $?@G. The'e SEB'2 were to en)o the mono(ol in re'(e&t of +eneration2
tran'mi''ion and di'tri%ution of ele&tri&it in the &ountr. After &on'titution
of SEB'2 there wa' (henomenal im(ro-ement in the de-elo(ment of
in'talled &a(a&it and (ower +eneration. The effi&ien& of wor,in+ of (ower
(lant and their maintenan&e ha-e %een un'ati'fa&tor a' a re'ult of whi&h the
(ower +eneratin+ &a(a&it alread &reated &ould not ha-e %een full utili8ed.
:$
Power i' the 'in+le fa&tor2 whi&h &han+ed the wa of li-in+. The
!ational Thermal Power Cor(oration 5imited2 e'ta%li'hed on !o-em%er E
th
in $?E=2 ha' %e&ome the mo't im(ortant infra'tru&ture in(ut for im(ro-in+
the 'tandard of li-in+ to meet the +rowin+ demand and to fulfill the need' of
the &ountr. Ju't in 0? ear' thi' &om(an ha' +rown to %e the lar+e't
(rodu&er of (ower in the &ountr. !TPC the !A;ARAT!A (ower +iant
toda +enerate' one fourth of the total (ower in the &ountr and it i' ran,ed
?
th
lar+e't thermal (ower +eneratin+ utilit in the world.
<ee(in+ the 'i+nifi&an&e of (ower 'u((l in 'i+ht2 !TPC ha' %een
&ho'en for the (ur(o'e of the 'tud a' it ha' man unit' under it' &ontrol.
Rama+undam Su(er Thermal Power Station 6RSTPS7 ha' %een 'ele&ted for
the 'tud.
BRIE F HIST OR4 OF NTPC:
BPowerC The 'in+le fa&tor whi&h &han+ed the wa in whi&h man li-ed
for million' of ear'2 ha' %e&ome the mo't im(ortant infra'tru&ture in(ut for
im(ro-in+ the 'tandard of li-in+ %oth dire&tl a' well a' indire&tl % wa of
&ontri%utin+ in the e&onomi& de-elo(ment to ma,e a-aila%le to the nation
relia%le 9 qualit (ower in in&rea'in+l lar+e quantitie'. !ATIO!A5
T"ERMA5 POHER CORPORATIO! 5TD wa' formed in $?E=F !TPC
Rama+undam unit with a((ro-ed &a(a&it of 0A>MH and in'talled &a(a&it
of 0$OOMH i' the lar+e't Thermal Power (lant (owerin+ South IndiaK'
+rowth. Rama+undam unit of !TPC &redited with fir't ISP $@>>$ &ertified
Su(er Thermal Power Station in our &ountr.
!TPC a front runner in the Indian Power 'e&tor in one of the lar+e' 9
the %e't (ower utilitie' of the world2 there % &ontri%utin+ of IndiaK'
emer+en&e a' one of the worldK' leadin+ e&onomie'. The Horld Ban,2 in it'
(erforman&e audit re(ort on !TPCK' (ro)e&t' o%'er-ed that.
1!TPC re&ord in (lant &on'tru&tion2 &o't &ontainment 9 o(eratin+
effi&ien& ha' %een e3&e(tional2 while a' an in'titution it ha' %ro,en new
+round in Or+ani8ation 9 Mana+ement2 'u&&e''full na-i+ated the tran'ition
from &on'tru&tion' to o(eratin+ &om(an 9 +enerall &o(ed quite well with
the (ro%lem' of ra(id e3(an'ion1.
Two &or(oration' The !ational "dro Ele&tri& Power Cor(oration
6!"PC7 9 !ational thermal Power Cor(oration 6!TPC7 were 'et in $?E=
4EA in the &enter 'e&tor a' a 'te( to a&hie-e the o%)e&ti-e'. The &om(an
:0
'tarted fun&tionin+ in Mar&h $?EA with the a((ointment of a &hairman 9
Mana+in+ Dire&tor.
LOCATIO N:
The 0$>> MH Rama+undam Su(er Thermal Pro)e&t i' lo&ated in
<arimna+ar Di'tri&t of Andhra Prade'h to the South of ri-er #oda-ari. The
(ro)e&t i' lin,ed to the 'outh #oda-ari Coal field or the Sin+areni Collierie'.

NTPC ACTIVITI ES:
$. Plannin+ 9 In-e'ti+ation of new 'ite'2 (re(aration of fea'i%ilit
(ro'(e&t re(ort 9 the de'i+nin+ a' well a' en+ineerin+ of (ower
'tation.
0. !TPC al'o mana+e' the E0> MH Badar(ur Thermal Power Station in
Delhi 9 0E> MH BA5CO Ca(ti-e (ower (lant 6M.P7
:. O(eration 9 Maintenan&e of Power Station'.
@. Re'ear&h 9 de-elo(ment in area related to (ower +eneration
=. !TPC al'o %a++ed a turn,e &ontra&t for the &on'tru&tion of0$ Su% 4
'tation' from !e(al ele&tri&it authorit.
A. The R 9D u'in+ of !T PC ha' %een in'trumental in enhan&in+ the
relia%ilit of (lant 9 equi(ment.
OBJ ECTIV ES O F N TPC:
C To add +eneratin+ &a(a&it with in (re'&ri%ed time 9 &o't. To o(erate 9
maintain (ower 'tation' at hi+h a-aila%ilit en'urin+ minimum &o't of
+eneration. It ha' (lanned ma''i-e +rowth to ma,e it'elf a @>2>>> MH
&om(an.
C To maintain the finan&ial 'oundne'' of the &om(an % mana+in+ the
finan&ial o(eration' in a&&ordan&e with +ood &ommer&ial utilit
(ra&ti&e'.
C To fun&tion a' a re'(on'i%le &or(orate &iti8en 9 di'&har+e 'o&ial
re'(on'i%ilit2 in re'(e&t of en-ironment (rote&tion and reha%ilitation.
The &or(oration will 'tri-e to utili8e the a'h (rodu&ed at it' 'tation' to the
ma3imum e3tent (o''i%le throu+h (rodu&tion of a'h %ri&,'2 %uildin+
material' et&.
C To ado(t a((ro(riate human re'our&e' de-elo(ment (oli& leadin+ to
&reation of team of moti-ated and &om(etent (ower (rofe''ional'. To
introdu&e2 a''imilate 9 attain 'elf 'uffi&ien& in te&hnolo+2 a&quire
e3(erti'e in utilit m+t. Pra&ti&e' to di''eminate ,nowled+e e''entiall a'
a &ontri%ution to other &on'tituent' of the (ower 'e&tor in the &ountr.
C To de-elo( R9D for a&hie-in+ im(ro-ed (lant relia%ilit
::
To e3(and the &on'ultan& o(eration' 9 to (arti&i(ate in -enture' a%road.
CORPORATE OBJ ECTIV ES:
O To add +eneratin+ &a(a&it with in (re'&ri%ed time 9 &o't.
O To e3(and the &on'tan& o(eration' 9 to (arti&i(ate -enture' a%oard.
O To maintain the finan&ial 'oundne'' of the &om(an % m a+in+ the
finan&ial o(eration' in a&&ordan&e with +ood &ommer&ial utilit.
O To o(erate and maintain (ower 'tation' at hi+h a-aila%ilit en'urin+
minimum Co't of +eneration.
O To de-elo( 6R9D7 for a&hie-in+ im(ro-ed (lant relia%ilit.
O To de-elo( a((ro(riate &ommer&ial (oli& leadin+ to remunerati-e tariff'
9 minimum re&ei-a%le'.
O Im(lement 'trate+i& di-er'ifi&ation in the area' of R9M. "dro. 5!#
and !on &on-entional and e&o4friendl fuel' and e3(lore new area' li,e
tran'mi''ion information te&hnolo+ et&.
O Promote &on'ultan&.
O Ma,e (rudent a&qui'ition'. Continuou'l de-elo( &om(etent human
re'our&e' to mat&h world 'tandard'.
G Be a re'(on'i%le &or(orate &iti8en with thru't on en-ironment (rote&tion
reha%ilitation and a'h utili8ation.

VISI ON OF NT PC:
$$TO BE ONE OF THE ORLD%S LARGEST AND BEST
"OER UTILITIES& "OER INDIA%S GROTH''
CORE VALU ES 5 COMIT6
1 Cu'tomer fo&u'.
1 Or+ani8ational (ride.
1 Mutual Re'(e&t and Tru't.
1 Initiati-e and '(eed total qualit.
1 Total Lualit.
MISSION OF NTPC:
Ma,e a-aila%le relia%le2 qualit (ower in in&rea'in+l lar+e quantitie'
at a((ro(riate tariff'2 and en'ure timel reali8ation of re-enue'. S(eedil
(lan and im(lement (ower (ro)e&t'2 with &ontem(orar te&hnolo+ie'.
:@
DISTRI&UTION O1 PO3ER O1 NTPC RAMAGUNDAM
S/No State Di$tri<ute Per:entage
Capa:it; 'M3. 'C.
$. Andhra Prade'h =G> 0E.A$?
0. Tamil !adu @E> 00.:G$
:. <arnata,a :@= $A.@0?
@. <erala 0@= $$.AAE
=. #oa $>> @.EA0
A. Pondi&herr => 0.:G$
E. Unallo&ated :$> $@.EA0
PERF ORMAN CES:
!TPC 'tation' 9 the !TPC mana+e Badar(ur 'tation ha' %een
a&&redited with BISO $@>>$C for 'ound en-ironment mana+ement ''tem 9
(ra&ti&e'.
FI NAN CIAL P ERFORMA NCE:
!TPC re&orded a (ro-i'ional turno-er of R'.:>>>> &rore' durin+
0>>@4>= a' a+ain't R'.0=$G@ &rore' durin+ 0>>:4>@. The (ro-i'ional net
(rofit after ta3 for 0>>:4>@ i' R'.@?>= &rore'2 a' &om(ared to R'.==>> &rore'
la't ear. The (ro-i'ional Return on Ca(ital Em(loed 6ROCE7 and Return
on !et worth 6RO!H7 are $0.:$ M and $@.$:M re'(e&ti-el for the ear
0>>@4>=. An interim di-idend of R'.@>> Crore' ha' %een (aid to the
#o-ernment for 0>>:4>@.
The total out 'tandin+' a' on :$.$>.0>>= 'tood at R' 0A>EG.?A &rore'
in&ludin+ a (rin&i(al amount of R'.$A>@?.== &rore'.
:=
STATION HI GH LIGHTS :
Re&ord haula+e of &oal in 'in+le da of EG2E0> MT on 0? June $??G
A'ian re&ord.
Station re&orded hi+he't loadin+ fa&tor of ??.@M for the r $??? 0>>>
Continuou' run or ;I unit 6=>>MH7 for @>A da'2 third %e't in the world.
Rama+undam =>>MH unit4E 6'ta+e4III7 ha' 'u&&e''full &om(leted one
ear of &ommer&ial o(eration on 0=.>:.>A without an tu%e lea,a+e. The
unit +enerated :G>0.@?0 MU' N a P5F of GA.G$M. Con'iderin+ the lo''
of +eneration of 0?E MU' due to %a&,in+ down2 the deemed2 P5F i'
?:.=?>/>. The unit al'o ha' a&hie-ed a &ontinuou' run of ?E da' without
tri((in+ in the fir't ear of o(eration it'elf.
Rama+undam 'tation a&hie-ed @E.?@M 6$G.A: 5MT7 of A'h utili8ation
durin+ the finan&ial ear a+ain't the tar+et of @EM 6$G.0> 5MT7.
Rama+undam 9 Simhadri were re&ommended for &ommendation
&ertifi&ate for B'tora+e &ommitment to E3&elC % #$II.
Rama+undam %a++ed BInno-ati-e 'afet (ra&ti&e'C award for the ear
0>>= from in'titution of En+ineer'.
Rama+undam 'tation %a++ed BBe't Mana+ement award from #o-t. of
AIC fur the ear 0>>@4>=.
!TPC I Rama+undam %a++ed +olden 'hied for the finan&ial ear' 0>>>4
>$2 0>>$4>02 0>>04>: and 0>>:4>@ for out'tandin+ (erforman&e in (ower
+eneration.
I,'/ a..) 1 ca&a c*/ 7 ! " N TPC P$ !8 )c/ ':
ProDe:t$ No/ o% ProDe:t$ Commi$$ione Capa:it;
'M3.
!TPC OH!ED $: $?2?G>
COA5 >E :2?==
#AS/5IL.FUE5
O!ED BO J;C'
COA5 : :$@
GRAND
TOTAL
-E -F/-F7
Capa:it; power plant uner 9" with SAIL
C! a. 9a')1 &$ !8)c/' =
:A
Sl/No/ Coal &a$e State Commi$$ione Capa:it;
$. Sin+rauli Uttar Prade'h 02>>>
0. <o%ra Chhatti'+arh 02$>>
:. Rama+undam Andhra Prade'h 02A>>
@. Fara,,a He't Ben+al $2A>>
=. ;idha&hal Madha Prade'h $2A>>
A. Rihand Uttar Prade'h 020>>
E. <ahal+oan Bihar 02>>>
G. Dadri Uttar Prade'h G@>
?. Ta&her <aniha Ori''a G@>
$>.Un&hahar Uttar Prade'h :2>>>
$$. Ta&her Thermal Ori''a G@>
$0.Simhadri Andhra Prade'h :2>>>
$:.Tanda Uttar Prade'h @@>
Total *727+(
N Ca(a&it (re'entl under im(lementation.
;inda&hal $>>> MH
Un&hahar 0$> MH
<ahal+oan State II
Pha'e I $=>> MH
Pha'e II $>>> MH
Ga' Ba') 1 P $!8)c/' =
$@. Anta Ra)a'than @$:
$=. Aurala Uttar Prade'h A=0
$A. <awa' #u)arat A@=
$E. Dadri Uttar Prade'h G$E
$G. Jahanor4#andhar #u)arat A@G
$?. <aam,ulam <erala :=>
0>. Farida%ad "arana @:>
Total -F2-F7
Gran total 'Coal G Ga$ G 9".
Capa:it; Power $tation manage State In$talle
&; NTPC 'M3.
0$. Badar(ur Delhi E>=
Sterling Performance of 2005-06:-
:E
$. The &om(an ta,e' a new name B!TPC 5imitedC ali+ned to it' new
%u'ine'' (lan'.
0. The &om(an mar,et &a(itali8ation J$$ &ro''e' R'. One trillion 6R'.
$2>>2>>> &rore7 and i' one of the to( three lar+e't Indian &om(anie' in
term' of mar,et &a(.
:. A hi+he't e-er +eneration of $E>.GG B;' durin+ 0>>=4>A re+i'terin+ an
in&rea'e >$E.@>M o-er the +eneration of $=?.$$ B;' durin+ 0>>@4>=.
@. Hith $?.=$M Pin&ludin+ &a(a&it of )oint -enture &om(anie'Q 'hare of the
total in'talled &a(a&it of the nation2 !TPC &ontri%uted 0E.AGM
ele&tri&it +enerated in the &ountr durin+ 0>>=4>A.
=. Coal 'tation' of !TPC a&hie-ed an o(eratin+ a-aila%ilit of G?.?=C/
A. Coal 'tation' of !TPC re&orded a P5F of GE.=@M2 whi&h i' the hi+he't
for an finan&ial ear 'in&e in&e(tionF Tilt P5F durin+ (re-iou' ear wa'
GE.=$M.
E. $>>M reali8ation for the third ear in 'u&&e''ion.
G. Pro-i'ional and un audited net 'ale' of R'. 02=?2?0G million durin+ the
ear 0>>=4>A a' a+ain't R'. 020=2:$A million for the ear 0>>@4>=.
howe-er2 (ro-i'ional and un audited #ro'' Re-enue i' R'. 02GA2@E:
million durin+ 0>>=4>A a' a+ain't R'. 02==2@A> million for the ear 0>>@4
>=.
?. Pro-i'ional and un audited net (rofit after ta3 for the ear 0>>=4>Ai' R'.
=E2>EA million a &om(ared to R'. =G2 >E> million durin+ the ear 0>>@4
>=.
$>. Total &a(a&it added durin+ the ear four ear' of $>
th
(lan (eriod 60>>04
0>>A7 in&rea'e' to @>>> MH with another =>> MH +ettin+ added durin+
the far &om(an to 0@20@? MH 6in&ludin+ &a(a&it of Joint -enture
&om(anie'7.
$$.Con'tru&tion wor,' on ?@E> MH in (ro+re''.
$0.Further (ro)e&t' with &a(a&it of :E0> MH under %iddin+ (ro&e''.
$:. Ratna+iri #a' and (ower 'u((l P-t 5td formed RRith !TPC ha-in+ a
'ta,e of 0G.::M for ta,in+ o-er and o(eratin+ the Da%hol (ower (ro)e&t.
$@. The #o-ernment allot' E mortD &oal minin+ %lo&,' to !TPC for &a(a&it
u'e ta,in+ the total mine' allotted to G with an e3(e&ted out(ut of => MT
(er annum.
$=.A &on'ortium &om(ri'in+ of !TPC and two other mem%er' allotted an
e3(loration %lo&, in Aruna&hal Prade'h.
$A.Ca(ital e3(enditure in&urred in 0>>=4>A on &a(ital '&heme wa' R'.
E$2GE? million &om(ared to R'. =:2A>: million in 0>>@4>= &a(ital outla
for 0J>A>E 'et at R'. $2$:20=> million.
:G
$E.A USD $ Bn medium Tern !ote (ro+ramme e'ta%li'hed. !TPC %e&ome'
the fir't Indian &or(orate 'in&e $??E to ma,e 'u&&e''ful offerin+ of $>
ear fi3ed rate amountin+ to USD :>> million.
$G.Standard 9 PoorD' ha-e re-i'ed outloo, on the ratin+ of the &om(an
from 'ta%le to (o'iti-e while affirmin+ the *BBSD i''uer ratin+.
$?. An interim di-ided o 0>M for the finan&ial ear 0>>=4>A amountin+ to
R'. $A2@?$ million.
0>.#o-ernment ha' a''i+ned !TPC the &on'ultant role to moderni8e and
im(ro-e 'e-eral (lant' a&ro'' the &ountr in the (artner'hi( *In
E3&ellen&eD (ro+ram of the +o-ernment.
0$.Colla%oratin+ the +o-ernment in the Ra)i- #andhi #rameen ;iduti,aran
Oo)una.
00.!TPC ha' al'o ta,en u( Di'tri%ution #eneration for rural ele&trifi&ation
of remote -illa+e' throu+h non4&on-entional ener+ 'our&e'.
0:.Simhadri (ro)e&t re&ei-er' international (ro)e&t mana+ement award
in'tituted % International (ro)e&t mana+ement A''o&iation 6IMPA7
!TPC i' the onl A'ian Com(an that ha' re&ei-ed thi' award.
0@. Ran,ed :
rd
B#reat Pla&e to wor, for in IndiaC % M/S #row Talent and
Bu'ine'' world 0>>=.
0=. !TPC ha' a&hie-ed all the tar+et' to %e rated BE3&ellentC durin+ 0>>=4>A
for the nineteenth ear 'in&e in&e(tion of the MOU ''tem.
NTPC ORGANIZATI ON AND F UNCTIO NS:
The or+ani8ation' de'i+n i' one of the main fa&tor'2 whi&h ultimatel
determine' the effe&ti-ene'' of enter(ri'e'.
The %oard of dire&tor' i' the 'u(reme (oli& ma,in+ %od2 whi&h +i-e
the dire&tion to the a&ti-itie' of the or+ani8ation. The head of thi' %oard i'
the &hairman 9 mana+in+ dire&tor who i' al'o the full time &hief e3e&uti-e
of the &om(an. The mem%er' of thi' %oard are %oth full4time dire&tor' a'
well a' 'enior le-el offi&er'.
The %a'i& di-i'ion'2 whi&h are a&&ounta%le to CMD2 AreJ
$. Te&hni&al and En+ineerin+ di-i'ion.
0. Cor(orate Commer&ial di-i'ion.
:?
:. O(eration Ser-i&e' di-i'ion.
@. Cor(orate Finan&e di-i'ion.
=. Cor(orate "uman re'our&e' di-i'ion.
A. Cor(orate Pro)e&t' Di-i'ion.
E. ;i+ilan&e di-i'ion.
NTPC RAMAGU NDAM
The foundation 'tone for RSTPS wa' laid on $@4$$4$?EG % Sri.
Morar)i De''ai then Prime mini'ter of India.
Rama+undam a -i%rant 0A>> MH 'tation i' a lar+e't Thermal Power
'tation in South India with three 0>> MH 9 three MH and $=>> 'et' and
al'o one of the lar+e't in the &ountr. It' emer+en& ha' (ut the Southern
State' one 'te( ahead in their effort to meet their (ower requirement.
Third in the 'erie' 'u(er Thermal Power Station 'et u( % !TPC
Rama+undam. It i' 'ituated in the interior' of Andhra Prade'h on the %an,'
of #oda-ari Ri-er in <arimna+ar Di'tri&t of Telan+ana2 )u't a&ro'' the old
(ithead' of Sin+areni Collierie'.
Rama+undam ha' %een rai'in+ at thi' time 9 earned the (roud
de'tination of %ein+ the onl 'tation in the &ountr to omi''ion all the 'e-en
unit' ahead of '&hedule2 &on'tru&ted at a &o't of R'. $E>0 &rore'2 the 'tation
ha' %een one of the lar+e't re&i(ient it' of the world Ban,. It' (ro)e&t
im(lementation 9 finan&ial &ontrol ha' earned a (ath from the Horld Ban,
BRama+undam a %e &on'idered a' the '&hool for &on'tru&tion of Power
(ro)e&t'C. The ma)or e3ternal finan&in+ 'our&e' are IBRD2 IDA 9 OPEC.
Rama+undam +eneration (ro(ortion ha' a&hie-ed the #o-t. of India
meritoriou' (rodu&ti-it award a' man four time'. The %enefi&iarie' of
RSTOS are Andhra Prade'h2 Tamil !adu2 <arnata,a2 #oa and Pondi&herr.
The (lant load fa&tor for the ear 0>>:4>@ wa' G.:M and it 'tood in
the fourth (la&e the !TPC 'tation.
To &ater to the +rowin+ demand for (ower the 'e-enth unit of =>>
MH i' %ein+ added. The 'tation had required infra'tru&ture fa&ilitie' and the
&ommitment of the em(loee. The (ro)e&t after &om(letion will %e the
lar+e't (ower 'tation 'u((lin+ (ower to the Southern #rid. The "onora%le
Union Mini'ter of the Power Sri. Sure'h Ba%u in the (re'en&e if Sri. !.
Chandra Ba%u !aidu2 "onora%le Chief Mini'ter of Andhra Prade'h laid the
foundation on $$th Jan 0>>0 and &om(leted ahead of '&hedule.
COMPAN4 AT GLA NCE
In'talled Ca(a&it J 0A>>MH
@>
Unit Si8e' J :T0>>MH
@T=>>MH
Unit' Commi''ioned J Unit4 I O&to%er2 $?G:
Unit4 II Ma2 $?G@
Unit4 III De&em%er2 $?G@
Unit4 I; June2 $?GG
Unit4 ; Mar&h2 $?G?
Unit4 ;I O&to%er2 $?G?
Unit4 ;II !o-em%er 0>>>
Tran'mi''ion S'tem J 0@>> &,' 4@>><;
Sour&e of Coal J South #oda-ari Coal field'
of Sin+areni Collerie'
Hater Sour&e' J Sri Ram Sa+ar Pro)e&t
Benefi&iar State' J Andhra Prade'h2 Tamil !adu2
<arnata,a2 <erala2 #oa and
Pondi&herr.
A((ro-ed in-e'tment J R'. :GEE.AG &rore'
Coal Con'um(tion J G.A million tone' (er annum
Hater Con'um(tion J 0=> &u'e&
Coal Tran'(ortation J 6M#R7 Merr4or4round ''tem
of 00.= ,m' Indian Railwa.
Total 5and J $>2>>> A&re'.
RESEARCH METHODOLOGY
@$
Di'&u'' the re'ear&h de'i+n2 re'ear&h (ro%lem'2 im(ortant of the
'tud2 '&o(e and 'i+nifi&an&e of the 'tud2 'our&e of data2 que'tionnaire2
'am(le de'i+n 'tati'ti&all te&hnique' u'ed2 and o%)e&ti-e of the 'tud and
limitation' of the 'tud.
RES EARC H D ESIGN :
A re'ear&h de'i+n i' an arran+ement of &ondition' for &olle&tion and
anal'i' of data in a manner that aim' to &om%ine rele-an&e to the re'ear&h.
Pur(o'e with e&onom in (ro&edure. It i' the &on&e(tual 'tru&ture
within whi&h re'ear&h i' &ondu&ted and it &on'titute' the %lue(rint for the
&olle&tion2 mea'urement and anal'i' of data. It in&lude' an outline of what
the re'ear&her will do from within the h(othe'i' and it' o(erational
im(li&ation' to the final anal'i' of data.
The re'ear&h de'i+n u'ed for the 'tud i' de'&ri(ti-e de'i+n.
De'&ri(ti-e re'ear&h de'i+n in&lude' 'ur-e' and fa&t findin+ enquire' of
different ,ind'. The ma)or (ur(o'e of de'&ri(ti-e re'ear&h i' de'&ri(tion of
the 'tate of affair'2 a' it e3i't' at (re'ent.
SOUR CE OF DATA:
The rele-ant data ha' %een &olle&ted from the (rimar 'our&e' and
'e&ondar 'our&e'. The (rimar data i' &olle&ted % a que'tionnaire from the
em(loee'. For thi' (ur(o'e of data &olle&tion2 the que'tionnaire wa'
&ir&ulated amon+ the em(loee' to &olle&t information. The 'e&ondar data
i' &olle&ted % new' (a(er &om(an )ournal'2 ma+a8ine' we%'ite' et&.
:UESTION NAIR E ADMINISTRATIO N:
The que'tionnaire wa' (re(ared after &oun'elin+ with the offi&er.
Em(loee relation' of the "R de(artment of !TPC. The re'ear&her (re(ared
a 'et of que'tionnaire. A four (oint '&ale B'tron+l a+ree to 'tron+l
di'a+reeC wa' u'ed for thi' (ur(o'e.
SAMPL E D ESIGN :
A 'am(le of $=> re'(ondent' wa' ta,en u'in+ random 'am(lin+. The
re'ear&her &onta&ted the e3e&uti-e (er'onall and %rief 'ummar of the
nature of the 'tud and detail' in the que'tionnaire were narrated to them.
PERIOD OF STUD4:
@0
The (re'ent 'tud had %een underta,en for (eriod of A wee,'2 in
whi&h it had di-ided into three 'ta+e' a' 'u&h. Sta+e I i' of re'ear&h (ro%lem
and &olle&tion the literature of the to(i& &ho'en. Sta+e II i' of anal'i' and
inter(retation' % u'in+ different 'tati'ti&al tool'2 findin+' and
re&ommendation'.
STATISTICAL T OOLS USED:
For the (ur(o'e of (re'ent 'tud (er&enta+e anal'i' wa' u'ed.
LIMITATIONS OF STUD4:
$. The 'am(le 'i8e &ho'en i' &o-ered onl a 'mall (ortion of the whole
(o(ulation of !TPC2 Rama+undam.
0. The 'tud i' &onfined to limited (eriod i.e. Si3 wee,'.
:. A&&ura& of the 'tud i' (urel %a'ed on the information a' +i-en % the
re'(ondent'.
@. Data &olle&ted &annot %e a''erted to the free from &rore'2 a' the 'am(le
'i8e re'tri&ted to the em(loee'.
HIERAR CH4 OF MANAG EME NT
@:

$. 0ow o%ten o ;ou $a; the wor HI am <u$; or I am ha@ing har
time4 At the worI pla:eJ

@@
Option$ Re$pon$e ' C .
;er often ?
often 0A
Rarel 0G
;er rarel 0=
!e-er $0

0
5
10
15
20
25
30
Very
Often
Often Rarely Very
rarely
Never
Response
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6=0M7 rarel
and -er rarel 'a' that the are %u' at wor, (la&e.
0. You thinI ph;$i:al en@ironment pro<lem in the worI pla:e :au$e Stre$$J
' Temperature2 lighting2 ga$e$2 u$t .

Option$ Re$pon$e ' C .
@=
Stron+l a+ree 0A
A+ree :A
Cannot 'a $A
Di'a+ree $A
Stron+l di'a+ree A
0
5
10
15
20
25
30
35
40
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
O(inion of 'tud re-eal that2 ma)orit of the re'(ondent' 6A0M7 a+ree
with (h'i&al en-ironment 6Tem(erature2 5i+htin+2 #a'e' and Du't7 &au'e'
Stre''.

E/ You %eel time pre$$ure to :omplete worIJ

Option$ Re$pon$e ' C .
Stron+l a+ree $>
@A
A+ree @$
Cannot 'a $:
Di'a+ree 0G
Stron+l di'a+ree G

0
5
10
15
20
25
30
35
40
45
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
The finall et im(ortantl2 the que'tion a',ed a%out the
em(loee'2 ma)orit of the em(loee' 6=$M7 of the !TPC a+ree and
'tron+l a+ree with a%o-e 'tatement.
F/ Do ;ou %eel la:I o% :o,operation in o%%i:eJ
Option$ Re$pon$e ' C .
;er often ?
@E
often 0A
Rarel $A
;er rarel $E
!e-er :0
0
5
10
15
20
25
30
35
40
45
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6AGM7
fa&ed la&, of &o4o(eration in offi&e remainin+ 6:0M7 of em(loee'
ne-er fa&ed la&, of &o4o(eration in or+ani8ation.
6/ 1amil; pro<lem$ :au$e $tre$$J

Option$ Re$pon$e ' C .
Stron+l a+ree $?
A+ree @$
@G
Cannot 'a $$
Di'a+ree $?
Stron+l di'a+ree $>
0
5
10
15
20
25
30
35
40
45
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6A>M7
'tron+l a+ree and a+ree with famil (ro%lem' &au'e' 'tre''.
K/ Do ;ou ha@e pro<lem o% &P L $ugar L an; other health pro<lem$J
Option$ Re$pon$e ' C .
;er often =
often $E
@?
Rarel $?
;er rarel $0
!e-er @E
0
5
10
15
20
25
30
35
40
45
50
Very
Often
Often Rarely Very
rarely
Never
Response
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6@EM7 'aid
donDt lo-e health (ro%lem' li,e BP2 'u+ar.
)/ Ph;$i:al e>er:i$e M ;oga reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree :?
A+ree :A
=>
Cannot 'a $$
Di'a+ree ?
Stron+l di'a+ree =
0
5
10
15
20
25
30
35
40
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6E=M7
a+ree with a%o-e 'tatement that % doin+ (h'i&al e3er&i'e 9 o+a
'tre'' will %e redu&ed.
+/ Meitation M pra;er to reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree @>
A+ree :E
=$
Cannot 'a $@
Di'a+ree A
Stron+l di'a+ree :
0
5
10
15
20
25
30
35
40
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6EEM7
a+ree with a%o-e 'tatement that meditation 9 (raer to redu&e the
'tre''.
7/ La:I o% :ommuni:ation :au$e$ $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree $:
A+ree ==
=0
Cannot 'a $E
Di'a+ree ?
Stron+l di'a+ree A
0
10
20
30
40
50
60
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e

Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6AGM7
a+ree with a%o-e 'tatement i.e. la&, of &ommuni&ation &au'e' 'tre''.
*(/Spening time with ;our %amil; reu:e$ $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree :=
A+ree @@
=:
Cannot 'a ?
Di'a+ree G
Stron+l di'a+ree @
0
5
10
15
20
25
30
35
40
45
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6E?M7
a+ree with a%o-e 'tatement i.e. a((endin+ more time with famil
redu&e' 'tre''.
**/ Impro@ing worIing :onition$2 reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree 0A
A+ree =A
Cannot 'a G
=@
Di'a+ree E
Stron+l di'a+ree :
0
10
20
30
40
50
60
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Strongly
agree
Agree
Cannot
say
Disagree
Strongly
disagree

Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6G0M7
a+ree with im(ro-in+ wor,in+ &ondition' in offi&e 'tre'' will %e
redu&e.
*-/Rational allo:ation o% worI reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree $$
A+ree ==
Cannot 'a 0>
==
Di'a+ree $>
Stron+l di'a+ree @
0
10
20
30
40
50
60
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e

Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6AAM7
a+ree with rational allo&ation of wor, redu&e' the 'tre''.
*E/1inan:ial moti@ation$ reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree $0
A+ree @:
Cannot 'a :0
=A
Di'a+ree $>
Stron+l di'a+ree :
0
5
10
15
20
25
30
35
40
45
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6==M7
a+ree with a%o-e 'tatement i.e. finan&ial moti-ation redu&e' the 'tre''.
*F/Training M De@elopment program$ help to :ope,up with new
te:hnolog; reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree $A
A+ree =0
Cannot 'a 0$
=E
Di'a+ree G
Stron+l di'a+ree :
0
10
20
30
40
50
60
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6AGM7
a+ree with a%o-e 'tatement i.e. trainin+ and de-elo(ment with
&han+e'.
*6/Nee %or %amil; :oun$eling i$ re?uireJ
Option$ Re$pon$e ' C .
Stron+l a+ree $$
A+ree 0?
Cannot 'a 0G
=G
Di'a+ree $?
Stron+l di'a+ree $:
0
5
10
15
20
25
30
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6@>M7
a+reed that famil &oun'elin+ i' needed to (lan and o-er &ome the
'tre''.
*K/Rela>ation reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree :0
A+ree @G
Cannot 'a $:
=?
Di'a+ree A
Stron+l di'a+ree $
0
10
20
30
40
50
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e
Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6G>M7
a+ree with a%o-e 'tatement i.e. rela3ation 6holda'2 lea-e'2 famil2
tour' et&.7 redu&e' 'tre''.
*)/1ollowing $a%et; pre:aution$ reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron+l a+ree $=
A+ree =>
Cannot 'a 0$
A>
Di'a+ree $>
Stron+l di'a+ree @
0
5
10
15
20
25
Strongly
agree
Agree Cannot
say
Disagree Strongly
disagree
Respons
e

Interpretation=
A' i' e-ident from the &hart2 ma)orit of the re'(ondent' 6A=M7
a+ree with a%o-e 'tatement i.e. followin+ 'afet (re&aution' 'tre'' i'
redu&ed.
A$
FIN DINGS % SUGGESTIONS
1INDINGS=
The findin+ of the (re'ent re-ealed the followin+.
f Mo't of the re'(ondent fall under law 'tre'' &ate+or.
f Thee i' in 'i+nifi&an&e relation'hi( %etween 'tre'' 9 demo+ra(h
fa&tor' i.e. a+e2 e3(erien&e 9 de'i+nation.
f The followin+ dimen'ion' of (er'onal (oli&ie' 9 (ra&ti&e' of the
or+ani8ation ha-e &ontri%uted to 'tre'' amon+ em(loee'.
A0
f Re'(ondent' who fall under the E0A 9 E= +rade are more 'tre''ed
in &om(ari'on with the other +rade.
f The or+ani8ation fall' a -er tall 'tru&ture of 'tre'' amon+
hierar&h 9 thi' i' one of the rea'on' for em(loee' %ein+ 'tre''ed.
f There i' no 'i+nifi&an&ant differen&e of 'tre'' amon+ em(loee'
wor,in+ in (lant 9 other de(artment'.
f The em(loee' wor,in+ in the (lat +a-e a (o'iti-e re'(on'e in
an'werin+ the que'tionnaire
SUGGESTIONS=
A Small (er&enta+e of the em(loee' did ha-e hi+h 'tre''. Per'on
fa&in+ 'tre'' at the or+ani8ational le-el of lot of ('&holo+i&al (ro%lem' in
the form of de&rea'ed moti-ation2 a%'enteei'm low (rodu&ti-it tar+et' not
%ein+ a&hie-in+ et&. a' a reed for the a%o-e 'aid em(loee' fa&in+ 'tre''
are ad-i'ed to attend 'tre'' mana+ement &our'e' whi&h will hel( them to
%uild &o(in+ 'trate+ie' and &au'e out their 'tre''. The 'tre'' mana+ement
&au'e &om(ri'e of a (a&,a+e (ro+ram &on'i'tin+ ofJ
+Rela3ation
+Po'iti-e outloo, toward' wor,' / re'(on'i%ilitie'
+Self anal'i' throu+h (er'onalit t(e te'te'
+Inter (er'onal ',ill de-elo(ment
+Prote&tion o+a &um meditation
+Time mana+ement
+Sin&e T 9 D )o% related fa&tor'2 (erforman&e a((rai'al 9 )o%
'ati'fa&tion were (er&ei-ed 'tre''ful % the em(loee'2 the
em(loee' 'hould %e &oun'eled re+arded the matter
+ At the indi-idual le-el the em(loee' &ould (ra&ti&e a rela3in+
holida 6where in qualit time i' '(ent with the famil7 e-er
fortni+ht or mouth
+Reali8e e3&e''i-e u'e of tea / &offee &i+arette i' not an'wer to
'tre''
+Tr to +et A4E hr' of &ontinuou' 'lee( (er da
CON CLUSION
CONCLUSION=
The (re'ent 'tud wa' &ondu&ted at !TPC in Rama+undam.
The aim wa' to find the 'tre'' le-el'2 (er'onalit t(e of the
A:
em(loee'. Thi' wa' done u'in+ a detailed que'tionnaire. The 'tud
re-eled that fall under low 'tre'' &ate+or onl a 'mall (er&enta+e i'
hi+hl 'tre''ed 9 needed (re-ailin+ in the or+ani8ation to 'ome
e3tent.
At the end of the 'tud2 we &an &on&lude that throu+h there are
'i+n' of 'tre'' amon+ the em(loee' 9 'u&h 'tre'' i' affe&tin+ their
%eha-ior'2 it &an %e &ontrolled 9 redu&ed effe&ti-el.
Thi' &an %e done % +i-in+ &oun'elin+ 9 in&or(oratin+ the
'u++e'tion' +i-en here in at indi-idual 9 or+ani8ation le-el.

A@
$. "ow often do ou 'a the word BI am %u' or I am ha-in+ hard timeC At
the wor, (la&eU
;er often 6 7 Often 6 7 Rarel 6 7
;er rarel 6 7 !e-er 6 7
0. Oou thin, (h'i&al en-ironment (ro%lem in the wor, (la&e &au'e Stre''U
6Tem(erature2 li+htin+2 +a'e'2 du't7
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
A=
:. Oou feel time (re''ure to &om(lete wor,U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
@. Do ou feel la&, of &o4o(eration in offi&eU
;er often 6 7 Often 6 7 Rarel 6 7
;er rarel 6 7 !e-er 6 7
=. Famil (ro%lem' &au'e 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
A. Do ou ha-e (ro%lem of BP / 'u+ar / an other health (ro%lem'U
;er often 6 7 Often 6 7 Rarel 6 7
;er rarel 6 7 !e-er 6 7
E. Ph'i&al e3er&i'e 9 o+a redu&e the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
G. Meditation 9 (raer to redu&e the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
?. 5a&, of &ommuni&ation &au'e' 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$>.S(endin+ time with our famil redu&e' 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$$.Im(ro-in+ wor,in+ &ondition'2 redu&e' the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$0.Rational allo&ation of wor, redu&e' the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
AA
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$:.Finan&ial moti-ation' redu&e the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$@.Trainin+ 9 De-elo(ment (ro+ram' hel( to &o(e4u( with new te&hnolo+
redu&e' the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$=.!eed for famil &oun'elin+ i' requiredU
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$A.Rela3ation redu&e' the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$E.Followin+ 'afet (re&aution' redu&e' the 'tre''U
Stron+l a+ree 6 7 A+ree 6 7 Cannot 'a 6 7
Di'a+ree 6 7 Stron+l di'a+ree 6 7
$G.Plea'e offer 'u++e'tion' if an for %etter mana+ement of wor, 'tre'' in
!TPC.
AE
BIBLIORAPH4
B!!' "!$ $)")$),c):
F$)1 L%/(a,' : ;O$#a,*<a/*!, B)(a+*!$=
Mc G$a> H*.. I,/)$,a/*!,a.
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AG
S/)&(), P. R!9*, : ;O$#a,*<a/*!, B)(a+*!$
c!,c)&/ C!,/$!+)$'*)' 3
A&&.*ca/*!,'=
V. A'(>a/(a Ra?a*a( : ;A c).)9$a/*!, ca..)1 L*")=
U,*@%) c!,'%./a,/' 5P6 L/1.
V. K. Ja*, : ;T() ?a,a#)?),/ 8!%$,a. !"
&!>)$ &$!")''*!,a.'=
NTPC A$/*c.)'.
A?