Conscious Competence :

Levels of Conscious
Competence
Competent ( Trainer )
Level
4

Level
3

Level
2

Level
1
Incompetent ( Student )
Conscious Competence :
The Learning Matrix
Unconscio Conscious
us
Level 4
Unconsciou
Competent

s
Competence
Level 3
Conscious
Competence

Level 2
Conscious
Incompete

Incompeten
ce
nt

Level 1
Unconsciou
s
Incompeten
Conscious Competence :
“ Symptoms ”
Unconscio Conscious
us
Level 4
Competent

“ 2nd
Nature ”

Level 3
Reliable
Performanc
e

Level 2
Awareness
Incompete

of
deficiency
nt

Level 1
Ignorance ,
Rebellion
Conscious Competence :
“ Catch Phrases ”
Unconscio Conscious
us
Level 4
Competent

“ No
problem ,
it ’ s a
breeze .”
Level 3
“ Wow , I ’ m
doing it .

Level 2
“ Oh , I
Incompete

should get
to know
nt

Level 1 this .”
“ So what !”
“ Big deal !”
Conscious Competence :
Rising to Competence

Competenc Level 4
e “ No
problem ,
it ’ s a
breeze3.”
Level
“ Wow , I ’ m
doing it .

Level 2
“ Oh , I
should get
to know
this .”
Level 1
“ So what !”
Incompeten “ Big deal !”
ce