FLASH COURIERS

Reaching with speed..

 Company

 Vision :
 To be recognised in India as an outstanding Service Organisation
 

 Mission :
 To be a totally committed and valued workforce
 To achieve consistently the highest levels of customer satisfaction
 Delhi

Kolkatta

Mumbai

chennai
 Product
 Flash same day service

 Time definite

 Flash express 9:00

 Flash express 12:00
 Document express
 Flash airport to door express
 Value added services
•Jumbo box and jumbo junior

• Transport collect

• Express pallet

• University express
 Optional services
 Special pick up and delivery services

 Dangerous goods

 Payment / billing services

 Insurance

 Packaging
 Pricing
EXPRESS 250gm Upto 500 gms Addl 500 gms
Within city 15.00 20.00 10.00
Within state 25.00 35.00 20.00
Within zone 35.00 45.00 25.00
Metros 55.00 70.00 40.00

cargo By Air/kg By surface/kg

Within city 20.00
Within state 35.00 20.00
Within zone 45.00 30.00
metros 75.00 40.00
Place
 Process
---------------------------------------- Line of Interaction-----------------------------------------------

Co-ordination
Reach the Accept the Negotiate
with
Customer details of the
Transportation
the parcel Terms
team

----------------------------------------- Line of Visibility-------------------------------------------------

Packaging Dispatch
Transporting Shipping Performing
(as per the cargo
the package and QA &
needs) the to
to warehouse C& F QC(if
cargo customer
needed)

------------------------------------------Line of Internal Control--------------------------------------

Maintaining Coordinating
Records and follow with back
up through CRM office
 Contd..
Receiving
Performing Documentation Dispatching
the cargo at
Quality Process the cargo to
destination
Checks end
port
customer

Handing of Confirming
Informing receipt to Date, Time
the sender the and Place of
customer delivery

-----------------------------------------Line of Internal Record-------------------------------------

Maintaining Coordinating
Records and follow with back
up through CRM office
People
Contd…..

 Skill set of sales work force

- Good negotiator.
- Knows to perform quality check of different industrial materials.

 Trained work force

- Sales force is trained & well equipped.
- Material handling work force are trained for handling industrial goods.
- Customer service workforce is trained & updated of the current
workings of the company.
 Promotion
 Print media

 Advertising

 Mobile ads
 Branding
 Indian handicrafts

 Calendars

 Accessories(Key Chains, Fridge magnets/badges)

 Physical Evidence
 Packaging

 Receipt

 Appearance of the Employee

 Documents

 Forms
 Proposed Strategies
 Expansion plan

 Venture into integrated logistics management

 Research & Development

 SWOT Analysis
SWOT ANALYSIS
STRENGTHS WEAKNESSES

◦ Value Added Services ◦ Weak Visibility

◦ Professional Management ◦ Market share estimate

◦ Not as well-known as DHL and

◦ Better Use of Technology Blue dart
 SWOT Analysis
OPPORTUNITIES SWOT ANALYSIS
 THREATS
◦ Expansion Globally ◦ Strong competitors

◦ Joint Ventures ◦ Infrastructural limitations

◦ Expansion of Ecommerce ◦ Fuel prices can go up

Thank You!!!