some difficulty which a researcher experiences in the context of either a theoretical or practical situation and wants to obtain a solution for the same. The Components of Research Problem 1. There must be an individual or a group which has some difficulty or the problem. 2. There must be some objectives to be attained at. 3. There must be at least two means (or courses of actions) available to a researcher. 4. There must remain some doubt in the mind of a researcher with regard to the selection of alternatives. 5. There must be some environment(s) to which the difficulty pertains. Selecting the problem 1. Subject which is overdone should not be normally chosen, for it will be a difficult task to throw any new light in such a case. 2. Controversial subject should not become the choice of an average researcher. 3. Too narrow or too vague problems should be avoided. 4. The subject selected should be familiar or feasible so that the related research material or sources are within one’s reach. 5. The importance of subject, the qualifications and the training of a researcher, the costs involved, time factor, etc., should be taken into consideration. 6. The selection of a problem must be preceded by a preliminary study. Technique Involved In Defining a Problem The technique for the above purpose involves the following steps: 1. Statement of the problem in a general way. 2. Understanding the nature of the problem. 3. Surveying the available literature. 4. Developing the ideas through discussions. 5. Rephrasing the research problem (into a working proposition). Exercises Evaluate the statement of the business problem in each of the following situations: a) A farm implement manufacturer: Our objective is to learn the most effective form of capitalization so that we can maximize profits. b) An employee’s credit union: Our problem is to determine the reasons why employees join the credit union, to determine members’ awareness of credit union services, and to measure attitudes and beliefs about how effectively the credit union is operated. Exercises c) The producer of a television show: We have a problem: The program’s ratings are low. We need to learn how to improve our ratings. d) A soft-drink manufacturer: The problem is that we do not know if our bottlers are more satisfied with us than our competitors’ bottlers are with them.