AirDefense Mobile 5.

2
INSTALLATION
Installation
 Contents

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.0 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Supported Operating System & Hardware Requirements . . . . . . . 2
2.2 Supported Network Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.3 Uninstall the Previous Release (Required) . . . . . . . . . . . . . . . . . . . 3
2.4 Update Network Adapter Drivers (Required). . . . . . . . . . . . . . . . . . 3
3.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.0 Support and Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
AirDefense is a registered trademark of AirDefense, Inc. All other product or service
names are the property of their respective owners. © Motorola, Inc. 2010. All rights
reserved.
 Introduction 1

1 Introduction
This document provides step-by-step instructions on how to install AirDefense Mobile 5.2.

1.1 Document Conventions

The following graphical alerts are used in this document to indicate notable situations:

NOTE Tips, hints, or special requirements that you should take note of.

!
CAUTION Care is required. Disregarding a caution can result in data loss or
equipment malfunction.

WARNING! Indicates a condition or procedure that could result in personal injury or

equipment damage.
2 Mobile Installation

2 Prerequisites
Read the following prerequisites before you begin the installation. The prerequisites list specific
hardware and license requirements.

2.1 Supported Operating System & Hardware Requirements

Before you begin, you must have a laptop with the following specifications:
• 32-bit versions of Microsoft® Windows® XP Service Pack 2 or Service Pack 3, or Windows
Vista® Service Pack 1
• CPU: 1.4 GHz or Higher
• Memory: 1GB recommended for XP and 2GB recommended for Vista
• "Disk space: 110MB for install, more required to save packet captures and location diagrams
• Screen Resolution: 1024x768 or higher

2.2 Supported Network Adapters

AirDefense supports the operation of the AirDefense Mobile product when used with the following
Atheros®-based network adapter cards:
• PCMCIA card adapter:
 Cisco® 802.11 a/b/g Cardbus Wireless LAN Client adapter CB21AG-A-K9
 Netgear® WAG511 v1 or v2
 Linksys® WPC55AG (v1.0, v1.1, v1.2 or v1.3 Hardware Version)
 Ubiquiti Networks SRC (SuperRange Cardbus) adapter
• PCI-Express adapter (with Atheros 5006EX chip set):
 Lenovo P/N 40Y7026 Mini PCI-Express adapter
 Ubiquiti SRX (SuperRange Xpress) PCI-Express card
• Wireless-N USB adapter (with Atheros AR9001 chip set):
 Ubiquiti SR71-USB adapter
AirDefense Certification is based on successful testing by AirDefense Quality Assurance.
The PCI-Express adapter cards listed above use the Atheros Communications 5001, 5001+ or 5001A
chipset solutions. AirDefense does not yet certify AirDefense Mobile operation with cards that use
the 5002, 5003, 5004, and 5005 Atheros chipsets.
 Prerequisites 3

There are other adapters that are not certified but may still work properly with AirDefense; for
example, 3Com® and Proxim® a/b/g cards.
AirDefense Mobile does not support built-in wireless cards based on the Centrino™ specification.

2.3 Uninstall the Previous Release (Required)

If you are running an older version of AirDefense Mobile, you must uninstall it before installing this
version.
To uninstall the previous release, go to the Windows Control Panel and click on Add / Remove
Programs. From the list, select AirDefense Mobile and click Change/Remove. You will need to
reboot the PC before installing the new version.

2.4 Update Network Adapter Drivers (Required)

Although you may already have a supported network adapter, you must update the drivers for
AirDefense Mobile 5.2.
4 Mobile Installation

3 Installation
Follow the steps below to install AirDefense Mobile.
1. Download AirDefense Mobile 5.2 from the AirDefense product website.
2. Navigate to the location where you downloaded the software and double click on the setup
execution file setup.exe.
The Welcome window displays.

3. Click Next.
 Installation 5

The License Agreement window displays.

4. Click Yes to accept the terms of the license agreement and proceed with the installation.
(Not accepting the license agreement terminates the installation.)
6 Mobile Installation

The Customer Information window displays.

5. Enter your User Name and Company Name, and then select one of the following options to
indicate who will be using the application:
• Anyone who uses this computer (all users)
• Only for me.
6. Click Next.
 Installation 7

The Choose Destination Location window appears.

7. Select the folder where you want the InstallShield to place AirDefense Mobile 5.2. You can
use the Browse button to place the software in another location or just accept the default
location.
8. Click Next.
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A Wireless Card Info window displays, prompting you for the name of your card so that
the proper drivers can be installed.

NOTE You must have an AirDefense certified network adapter plugged

into your computer to install the custom driver! If you do not,
the installation will complete but you will not be able to use
AirDefense Mobile.

9. Select a wireless card from the drop-down list.

10. Click Next.
AirDefense Mobile installs the necessary network driver.
 Installation 9

Depending on your wireless card, you may or may not see the following window.

11. If the previous window displays, click the Continue Anyway button to continue.
A Setup Status window displays showing you the progress of the installation.
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Then, you are prompted to register AirDefense Mobile as the default program to open
PCAP files.

12. Click Yes to register AirDefense Mobile as the default program for PCAP files or No to
not register AirDefense Mobile as the default program.
When installation is complete, the InstallShield Wizard Complete screen appears.

13. Click Finish.

 Installation 11

You are prompted to restart your computer.

14. Select Yes, remove any disks, and then click Finish.
12 Mobile Installation

4 Support and Sales

Motorola’s Enterprise Mobility Support Center
If you have a problem with your equipment, contact Enterprise Mobility support for your region.
Contact information is available by visiting http://support.symbol.com, and after selecting your
region, click on the appropriate link under Support for Business.
When contacting Enterprise Mobility support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Motorola responds to calls by email, telephone or fax within the time limits set forth in support
agreements. If you purchased your Enterprise Mobility business product from a Motorola business
partner, contact that business partner for support.
Customer Support Web Site
Motorola's Support Central Web site, accessed via the Symbol-branded products link under Support
for Business, provides information and online assistance including developer tools, software
downloads, product manuals and online repair requests.
MOTOROLA INC
1303 E. ALGONQUIN ROAD
SCHAUMBURG, IL 60196
http://www.motorola.com

72E-129511-01
Rev B - March 2010