Separate logistic system

Facilitating WHEELS, Gurgaon

Submitted to:-
Ms. Kakoli Sen
Submitted by:-
Amita makkar
Dhaval Patel
Ravi Kr. Ranjan
Shakir khan

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 Shikher Srivastava
DATE: 24th December’09

Submitted to:-
Mr. Shudhanshu Bhattacharya

Submitted By:-

ULTRIVA
Pioneer in logistics and back-end support

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Date: 24th December, 2009

Cover Letter

Mr. Shudhanshu Bhattacharya,

Customer relation manager,
GENPACT INDIA Ltd.,
DLF City, Phase V,
Sector-53, Gurgaon, 122002, India.
Telephone: +91 124 4022000
Fax: +91 124 4022500

Sub: Separate logistic system Facilitating WHEELS, Gurgaon.

Respected sir,
We are here to present this proposal for our new project which
is related with the betterment of transport services at GENPACT,
Gurgaon. The main objective is to provide primary assistance to your
transport department known as WHEELS.
This proposal involves total expense of Rs.1, 50,000(monthly)
as to establish a back-end support system which involve different expenses
under different heads explained further in the proposal.
With your Positive reaction, we will make effort to give best
quality services and together we can make the Genpact’s transport system
more effective and more organised.
For questions or comments, please contact us on following
numbers:
Phone no: +91-11-24520347
+91-11-24547321
Fax no: 02259874544
Thank you,
Sincerely,
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Mr. Arav Khanna
(ULTRIVA)

Company Profile

• For key IT services.

• Back-end IT infrastructure.
• Drives revolutionary improvement in efficiency and productivity.

EXECUTIVE SUMMARY

The proposal is for the betterment of transport services, at

GENPACT, By establishing a separate logistic department facilitating
WHEELS Gurgaon, its own transport department.

PROBLEMS AND NEEDS

Large organization providing transportation to 5000+ employees at

its Gurgaon Centre. Lack of technical support for tracking cabs. And there
is a need for proper technical support system.

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 SOLUTION DESCRIPTION

 Total strength at GENPACT Gurgaon Is 5000+ (approx).So to

provide tracking facility for them will be needing following(All
charges are on monthly basis) :

No. of person Job Per Head Total

(Rs.) (Rs.)
10 Tracking and sending 10,000 1,00,000
(5-5 in two text to the employees
shifts)
4 For making
(2-2 in two Conference Calls 10,000 40,000
shifts) between driver and
employees

Miscellaneous Charges for making 10,000

conference calls. ---------

TOTAL 1,50,000

NOTE: All the charges mentioned above are subject to market conditions
and based on approximation basis.

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 Benefits

• Help in tracking cabs to avoid delay in pick up and drop.

• Less absenteeism which will indirectly save downtime cost.

• Satisfaction from transport may lead to stability of an employee in

an organization.

Suitability

• As this proposal is prepared considering the need for better transport

facilities and usage of conference calling system is just because they
have necessary infrastructure facilities as GENPACT is basically a
call centre.

Milestones

• As we have already introduced this kind of tracking system in a

similar organizations like CONVERGYS & IBM And there
employees are happy with there transport system and they have
categorized these organization as “EMPLOYER OF CHOICE”.

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 Summary

As we know that GENPACT is a well known brand of its kind

popular for providing world class services to its clients as well as for its
employees. However we can make its transport services more effective by
establishing separate technical support system for assisting WHEELS,
Gurgaon. And with your cooperation we can successfully accomplish this
job. We are looking forward for your suggestions and remarks.

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