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Published by brindhu
M.B.A.
PAPER 1.: ORGANISATIONAL BEHAVIOUR
SYLLABUS
UNIT 1
Introduction to Organisational Behaviour – Meaning – Elements – Need –
Approaches – Models – Global scenario.
UNIT 2
Individual Behaviour – Personality – Learning – Attitudes – Perception –
Motivation – Ability – Their relevance to organisational behaviour.
UNIT 3
Group Behaviour – Group dynamics – Group norms – Group cohesiveness – Their
relevance to organisational behaviour.
UNIT 4
Leadership – Styles – Qualities – Organisational communication – Meaning,
importance, process, barriers – Methods to reduce barriers – Principles of effective
communication.
UNIT 5
Stress – Meaning – Types – Sources – Consequences – Management of stress.
UNIT 6
Power and Politics – Definition – Types of powers – Sources – Characteristics –
Effective use of power.
UNIT 7
Organisational Dynamics – Organisational Design – Organisational effectiveness
– Meaning, approaches – Organisational Culture – Meaning, significance –
Organisational Climate – Implications on organisational behaviour.
UNIT 8
Organisational Change – Meaning – Nature – Causes of change – Resistance to
change – Management of change – Organisational Development – Meaning – OD
Interventions.
REFERENCES BOOKS:
1. Fred Luthans, Organisational Behaviours, McGraw Hill Book Co., 1995.
2. Stephen P. Robbins, Organisational Behaviour, Prentice Hall, 1997.
3. Keith Davis, Human Behaviour at Work, McGraw Hill Book Co., 1991.
M.B.A.
PAPER 1.: ORGANISATIONAL BEHAVIOUR
SYLLABUS
UNIT 1
Introduction to Organisational Behaviour – Meaning – Elements – Need –
Approaches – Models – Global scenario.
UNIT 2
Individual Behaviour – Personality – Learning – Attitudes – Perception –
Motivation – Ability – Their relevance to organisational behaviour.
UNIT 3
Group Behaviour – Group dynamics – Group norms – Group cohesiveness – Their
relevance to organisational behaviour.
UNIT 4
Leadership – Styles – Qualities – Organisational communication – Meaning,
importance, process, barriers – Methods to reduce barriers – Principles of effective
communication.
UNIT 5
Stress – Meaning – Types – Sources – Consequences – Management of stress.
UNIT 6
Power and Politics – Definition – Types of powers – Sources – Characteristics –
Effective use of power.
UNIT 7
Organisational Dynamics – Organisational Design – Organisational effectiveness
– Meaning, approaches – Organisational Culture – Meaning, significance –
Organisational Climate – Implications on organisational behaviour.
UNIT 8
Organisational Change – Meaning – Nature – Causes of change – Resistance to
change – Management of change – Organisational Development – Meaning – OD
Interventions.
REFERENCES BOOKS:
1. Fred Luthans, Organisational Behaviours, McGraw Hill Book Co., 1995.
2. Stephen P. Robbins, Organisational Behaviour, Prentice Hall, 1997.
3. Keith Davis, Human Behaviour at Work, McGraw Hill Book Co., 1991.

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Published by: brindhu on Nov 24, 2010
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M.B.A.
 
PAPER 1.: ORGANISATIONAL BEHAVIOUR 
 
SYLLABUS
 
UNIT 1
Introduction to Organisational Behaviour – Meaning – Elements – Need – Approaches – Models – Global scenario.
UNIT 2
 Individual Behaviour – Personality – Learning – Attitudes – Perception – Motivation – Ability – Their relevance to organisational behaviour.
UNIT 3
 Group Behaviour – Group dynamics – Group norms – Group cohesiveness – Their relevance to organisational behaviour.
UNIT 4
 Leadership – Styles – Qualities – Organisational communication – Meaning,importance, process, barriers – Methods to reduce barriers – Principles of effectivecommunication.
UNIT 5
 Stress – Meaning – Types – Sources – Consequences – Management of stress.
UNIT 6
 Power and Politics – Definition – Types of powers – Sources – Characteristics – Effective use of power.UNIT 7Organisational Dynamics – Organisational Design – Organisational effectiveness – Meaning, approaches – Organisational Culture – Meaning, significance – Organisational Climate – Implications on organisational behaviour.UNIT 8Organisational Change – Meaning – Nature – Causes of change – Resistance tochange – Management of change – Organisational Development – Meaning – ODInterventions.
REFERENCES BOOKS:
1.
 
Fred Luthans, Organisational Behaviours, McGraw Hill Book Co., 1995.
2.
 
Stephen P. Robbins, Organisational Behaviour, Prentice Hall, 1997.
3.
 
Keith Davis, Human Behaviour at Work, McGraw Hill Book Co., 1991.
 
4.
 
Gregory Moorehead and R.S. Griffin, Organisational Behaviour - Managing Peopleand Organisations, Jaico, 1994.
5.
 
Judith R. Gordon, A Diagnostic Approach to Organisational Behaviour, Allyn &Bacon, 1993.Course Material prepared by -
Dr. S. SUDALAIMUTHU
 Professor of Corporate SecretaryshipAlagappa University
 
ORGANISATIONAL BEHAVIOUR MODEL QUESTION PAPER 
Time: 3 Hours Max. Marks: 100SECTION - A (5 x 8 = 40)Answer any Five questionsAll questions carry equal marks
1.
 
What do you understand by organisational behaviour? Bring out its nature andimportance.
2.
 
Discuss the personality attributes in organisation.
3.
 
What is the organisational design? What are its forms?
4.
 
What is group cohesiveness? What are its determinants?
5.
 
What are the forms of organisational communications?
6.
 
What are the sources of power?
7.
 
What are the causes of stress?
8.
 
What is organisational culture? How it affects the behaviour of the people?SECTION - B (4 x 15 = 60)Answer any Four questionsQuestion No.15 is compulsory.
9.
 
Compare the Maslow’s Theory with ERG Theory of Motivation.
10.
 
What are the barriers to effective communication? How to overcome those barriers?
11.
 
What are the techniques of managing political behaviour?
12.
 
State the consequences of stress and method of managing the stress.
13.
 
Suggest strategies to resolve inter-group conflicts.
14.
 
Why do people resist change? As a manager how would you overcome suchresistance?
15.
 
Case Study:Raman is the Sales Manager of a reputed Corporation. He has 25 employees in hisDepartment, and all are paid commission for their sales in their territories. For the pastthree years, the market for the company’s goods has been steadily growing and themajority of Raman’s staff have met this growth with increased sales. However, oneemployee in particular, Krishnan has not kept up with the pace.Krishnan has been with this Corporation for over 20 years and is now 56 years old.Krishnan is a friendly man and is well liked by his peers and those to whom he sells thecompany’s products on a regular basis. The company has always considered Krishnandependable and loyal. Through the years Krishnan has been counted as an asset to thecompany, but at the age of 56 he has gone into a state of semi-retirement. Krishnan’s

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